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Y ROBERT WRIGHT 026 | Ping! Zine magazine
WEB HOSTING’S ETHICAL DILEMMA The web hosting industry (hosting) has been around long enough now to be declared a reasonably mature industry. That’s not to say that there aren't a lot of changes coming that will make today’s hosting tools and practices look archaic in the not-too-distant future. But let’s face it – when an industry leader is buying Super Bowl ads to tout their wares in a relatively obscure manner, respected analysts are reporting on the industry, and several industry leaders have gone public - the industry has reached a fairly noticeable milestone in its life cycle. Despite this maturation, and perhaps because of the way the industry has evolved, the predominant web hosting infrastructure model has led to some ethical dilemmas for hosting providers. The varied response from hosting providers to these ethical issues has directly and indirectly resulted in notable customer satisfaction issues and frequent customer migration within the industry. Ping! Zine magazine | 027
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Page 12 and 13: its & bytes HOSTINGCON 2009 EXHIBIT
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