Part I Minutes of the Dorset HealthCare University NHS Foundation ...

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carried out to help get a better understanding of people’s perceptions of the service and how improvements can be made. Action Mr Browning indicated that there were issues in the areas where hand held units are currently used and also some attitude barriers to using them. Ms Owens felt that it was very useful to capture this information, but there could be issues around the siting of the devices. Ms Boland indicated that it was important to reach those people who didn’t engage with community services potentially using this system. Mr Barton reported that the Mental Health Forum were triangulating this information. Mr Walsh indicated that real time feedback through a website where individuals could express their thoughts would be useful. Mr Archer reminded the Board that Mid Staffs had set up their own website called www.curethenhs • In a recent survey of the Palliative Care service in Bournemouth and Poole CHS, 94% of respondents felt that they had access to all the care they needed; 95% felt that they were provided with good information from Health Professionals and over 98% felt that they had been treated with dignity and respect. Areas for action have been identified and are being taken forward. 114/11 PERFORMANCE REPORT FOR AUGUST 2011 Mr Jackson presented the Performance Report stating that the financial performance in August was satisfactory to meet the Trust’s expected financial targets for the year and that the Trust continued to meet all Monitor’s service compliance measures during August. In highlighting the contents of the report, Mr Jackson wished to note that there had been one case of Clostridium Difficle in August within Community Services in Dorset, resulting in a total of 9 cases since April. Contractually, the maximum number of cases permitted for the whole Trust for this year is 25 cases. Mr Archer commented that whilst the position across Dorset when compared to other parts of the country was extemporary, the target was likely to be more challenging next year. TA The Board accepted the Report. 115/11 CABINET OFFICE CONSULTATION ON OPEN PUBLIC SERVICE AND THE FOUNDATION TRUST NETWORK PROPOSED RESPONSE Mr Browning introduced this paper, indicating the consultation on the Page 6 of 10 C:\Documents and Settings\leslford\Local Settings\Temporary Internet Files\OLKED\Part I Board Minutes for 28th September 2011.doc
Open Public Services White Paper which sets out the principles for the changing the way in which public service are delivered. The Board noted the paper and supported the Foundation Trust Network’s proposed response. Action RB 116/11 DATES OF THE FORTHCOMING BOARD MEETINGS 2012/13 The Board discussed the arrangements for holding meetings throughout the County of Dorset utilising wherever possible Community Hospitals or Local Authority sites. This would provide an opportunity for staff in the Community Hospitals to meet with Board members. A range of options were discussed on how this might be achieved including the possibility of a service based presentation prior to the Board Meeting as well as a service user perspective. Mr Archer said that staff throughout Dorset had a real desire to meet and interact with the Board. Mr Browning felt that it was important to reduce the number of items on the Board agenda, so the Board focus is on the big important issues. Mr Walsh, Mr Browning and Mr Harvey would work on this. CH 117/11 PRESENTATION FROM DORSET WELLBEING AND RECOVERY PARTNERSHIP This was presented by Ms Lawson, Recovery Co-ordinator Lead, Ms Aldridge, General Manager and Mr Morgan, Recovery Co-ordinator Lead. Ms Aldridge thanked the Board for awarding her team the Chairman’s Award at the recent Annual Members Meeting. Ms Aldridge said that the Vision was “nothing about us, without us” and was focused on the lived and transforming experience to unlock potential. This was based on strong partnerships that underpins services by putting the expertise of the lived experience in the heart of the planning, delivery and evaluation. It was important to listen to the customer to improve efficiency and effectiveness whilst developing the workforce to deliver excellence. The Annual Report and Strategy was officially launched today and Ms Aldridge was seeking Board endorsement of this Strategy. The attention now was to empower actions to remove obstacles and change systems or structures that seriously undermined vision. To encourage risk taking and develop and implement non traditional ideas, activities and actions. Ms Aldridge sought support from the Board to help with the future direction of the initiative around; • Workforce planning with peer specialists, through the Dorset Page 7 of 10 C:\Documents and Settings\leslford\Local Settings\Temporary Internet Files\OLKED\Part I Board Minutes for 28th September 2011.doc
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Part I Minutes of the Dorset HealthCare University NHS Foundation ...

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