MSSP SECURITY PARTNER PROGRAM ... - AlienVault

protective of the Software than this
Agreement, and shall not permit
customers to violate any restriction
set forth in this Agreement; and (d)
Customer may not allow access and
use of the Software by any
customer which AlienVault
reasonably considers to be a
competitor.
C. Internal Use. An MSSP Customer
may not use the Software or Hardware for
its own internal business operations, but
solely as permitted by this Exhibit, unless
Customer has purchased an internal use
license.
D. Support. No Support shall be
provided by to customers of Customer. Any
Support will solely be third-level support
provided directly to Customer for the
Software. Customer shall be responsible for
providing first- and second-level support
(e.g., accepting and responding to all
contacts and requests made by its
customers). AlienVault shall not be
obligated to support any Customer
Application. An MSSP Customer needs to
have at least 2 certified engineers and pay
the OCSA+OCSE training cost for one (1)
engineer.
2. ADDITIONAL REPORTING AND
AUDIT REQUIREMENTS
A. Additional Reporting Requirements.
In addition to the reporting requirements set
forth in the Software Exhibit and/or
Hardware Exhibit:
i. Customer acknowledges that the
AlienVault Software and system
includes a monitoring capability that
sends anonymous statistics about
performance, device utilization and
network size, remotely to AlienVault.
ii.
Customer shall provide a written
report to AlienVault, at least
annually during the initial Term or
any renewal Term, indicating the
number of copies of the Customer
Application incorporating the
Software distributed during such
Term. Customer shall not (and shall
not permit third parties to) distribute
or sublicense more copies of the
Customer Application incorporating
the Software than the quantity for
which fees have been paid to
AlienVault. In addition, Customer
shall be required to promptly report
the installation of any AlienVault
products at its customer sites.
B. Audits. In addition to the audit
provisions of the Software Exhibit and/or
Hardware Exhibit, AlienVault may audit the
usage of the Software, the accounting of
devices, and the general terms of any MSSP
deals under the terms and conditions set
forth in the Software Exhibit and/or
Hardware Exhibit.
The AlienVault Software includes a reporting
mechanism that sends device usage data to
AlienVault on a daily basis. Customer will
allow and ensure connectivity for this report
to be sent to AlienVault.
3. MSSP PARTNER PROGRAM PRICING
A. Yearly Subscription Quota
The annual subscription quota that includes all AlienVault Software, maintenance, subscription
and 8x5 support without restriction inside the MSSP SOC. The quota amount is indicated in the
Order Form. The quota includes a yearly device credit as indicated in the Order Form.
The yearly quota will be paid in advance at the beginning of the subscription period.
MSSP SECURITY Partner Program
Subscription Exhibit
2
AlienVault Confidential Information