MSSP SECURITY PARTNER PROGRAM ... - AlienVault
MSSP SECURITY PARTNER PROGRAM ... - AlienVault
MSSP SECURITY PARTNER PROGRAM ... - AlienVault
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<strong>MSSP</strong> <strong>SECURITY</strong> <strong>PARTNER</strong> <strong>PROGRAM</strong><br />
SUBSCRIPTION EXHIBIT<br />
This <strong>MSSP</strong> Partner Program Subscription<br />
Exhibit (the “Exhibit”) is appended to and<br />
made a part of the Order Form and<br />
Agreement between <strong>AlienVault</strong> and<br />
Customer (the “Order Form”) and is subject<br />
to the terms and conditions thereof.<br />
This Exhibit governs the <strong>MSSP</strong> Partner<br />
Program. This Exhibit supplements the<br />
Software Exhibit and/or Hardware Exhibit<br />
and the Standard Maintenance Exhibit, each<br />
of which shall apply for the Term set forth in<br />
the Order Form (“Term”). Terms defined<br />
therein also apply to this Exhibit. In the<br />
event of a conflict, this Exhibit shall prevail<br />
over the Software Exhibit and/or Hardware<br />
Exhibit and the Standard Maintenance<br />
Exhibit.<br />
1. <strong>MSSP</strong> <strong>PARTNER</strong> <strong>PROGRAM</strong> –<br />
LICENSE GRANTS<br />
In addition to the licenses granted to<br />
Customer under the Software Exhibit and/or<br />
Hardware Exhibit, the following additional<br />
licenses are granted to Customer during the<br />
Term within the Customer’s territory (as<br />
indicated in the Order Form; distribution and<br />
usage outside of the territory requires<br />
<strong>AlienVault</strong>’s written consent):<br />
A. Customer may reproduce copies of<br />
the Software, and incorporate said copies<br />
into its own software or hardware identified<br />
on the Order Form and used for security<br />
analysis (“Customer Application”), with the<br />
proviso that each copy of the Software shall<br />
be incorporated in such a way that the<br />
Software shall not be made available to any<br />
third party on a stand-alone basis<br />
independent of the Customer Application in<br />
which it is incorporated. Customer may<br />
license, sublicense, and distribute the<br />
Customer Application incorporating the<br />
Software pursuant to its own license<br />
agreement that is no less protective of the<br />
Software than this Exhibit. Customer may<br />
also appoint resellers and third-party<br />
distributors to license, sublicense, and<br />
distribute the Customer Application<br />
incorporating the Software in the same<br />
manner as Customer is permitted to do so.<br />
Customer may also transfer, re-purpose and<br />
share resources among its customer base.<br />
Any Software deployed at the Customer’s<br />
premise shall be monitored from a parent<br />
SIEM or Logger. In no event shall<br />
Customer’s license to its customers exceed<br />
the length of the Term.<br />
B. Software as a Service (SaaS) Use.<br />
Customer shall be granted a non-exclusive<br />
and non-transferable license, during the<br />
Term, provided that Customer is subscribing<br />
to support services and is current in<br />
payment of its support fees, to: (a) integrate<br />
the Software into the hosted Customer<br />
Application constituting a managed<br />
subscription-based security analysis service<br />
(the "Service"); (b) market the Software only<br />
as integrated into and combined with the<br />
Service to add substantial value to the<br />
Service; (c) use the Software in connection<br />
with Customer’s development, marketing<br />
and support of the Software in combination<br />
with the Service, in accordance with the<br />
terms of this Agreement; and (d) allow<br />
customers to access and use the Software,<br />
solely as part of the Service.<br />
i. The foregoing license is<br />
subject to the following limitations:<br />
(a) the Software shall reside on<br />
Customer’s own servers, if any; (b)<br />
Customer shall provide the<br />
Software to its customers only in<br />
combination with a subscription<br />
based managed security service<br />
and not on a stand-alone or re-sale<br />
basis; (c) Customer shall require<br />
each customer to accept terms of<br />
use of the Service that are no less<br />
<strong>MSSP</strong> <strong>SECURITY</strong> Partner Program<br />
Subscription Exhibit<br />
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<strong>AlienVault</strong> Confidential Information
protective of the Software than this<br />
Agreement, and shall not permit<br />
customers to violate any restriction<br />
set forth in this Agreement; and (d)<br />
Customer may not allow access and<br />
use of the Software by any<br />
customer which <strong>AlienVault</strong><br />
reasonably considers to be a<br />
competitor.<br />
C. Internal Use. An <strong>MSSP</strong> Customer<br />
may not use the Software or Hardware for<br />
its own internal business operations, but<br />
solely as permitted by this Exhibit, unless<br />
Customer has purchased an internal use<br />
license.<br />
D. Support. No Support shall be<br />
provided by to customers of Customer. Any<br />
Support will solely be third-level support<br />
provided directly to Customer for the<br />
Software. Customer shall be responsible for<br />
providing first- and second-level support<br />
(e.g., accepting and responding to all<br />
contacts and requests made by its<br />
customers). <strong>AlienVault</strong> shall not be<br />
obligated to support any Customer<br />
Application. An <strong>MSSP</strong> Customer needs to<br />
have at least 2 certified engineers and pay<br />
the OCSA+OCSE training cost for one (1)<br />
engineer.<br />
2. ADDITIONAL REPORTING AND<br />
AUDIT REQUIREMENTS<br />
A. Additional Reporting Requirements.<br />
In addition to the reporting requirements set<br />
forth in the Software Exhibit and/or<br />
Hardware Exhibit:<br />
i. Customer acknowledges that the<br />
<strong>AlienVault</strong> Software and system<br />
includes a monitoring capability that<br />
sends anonymous statistics about<br />
performance, device utilization and<br />
network size, remotely to <strong>AlienVault</strong>.<br />
ii.<br />
Customer shall provide a written<br />
report to <strong>AlienVault</strong>, at least<br />
annually during the initial Term or<br />
any renewal Term, indicating the<br />
number of copies of the Customer<br />
Application incorporating the<br />
Software distributed during such<br />
Term. Customer shall not (and shall<br />
not permit third parties to) distribute<br />
or sublicense more copies of the<br />
Customer Application incorporating<br />
the Software than the quantity for<br />
which fees have been paid to<br />
<strong>AlienVault</strong>. In addition, Customer<br />
shall be required to promptly report<br />
the installation of any <strong>AlienVault</strong><br />
products at its customer sites.<br />
B. Audits. In addition to the audit<br />
provisions of the Software Exhibit and/or<br />
Hardware Exhibit, <strong>AlienVault</strong> may audit the<br />
usage of the Software, the accounting of<br />
devices, and the general terms of any <strong>MSSP</strong><br />
deals under the terms and conditions set<br />
forth in the Software Exhibit and/or<br />
Hardware Exhibit.<br />
The <strong>AlienVault</strong> Software includes a reporting<br />
mechanism that sends device usage data to<br />
<strong>AlienVault</strong> on a daily basis. Customer will<br />
allow and ensure connectivity for this report<br />
to be sent to <strong>AlienVault</strong>.<br />
3. <strong>MSSP</strong> <strong>PARTNER</strong> <strong>PROGRAM</strong> PRICING<br />
A. Yearly Subscription Quota<br />
The annual subscription quota that includes all <strong>AlienVault</strong> Software, maintenance, subscription<br />
and 8x5 support without restriction inside the <strong>MSSP</strong> SOC. The quota amount is indicated in the<br />
Order Form. The quota includes a yearly device credit as indicated in the Order Form.<br />
The yearly quota will be paid in advance at the beginning of the subscription period.<br />
<strong>MSSP</strong> <strong>SECURITY</strong> Partner Program<br />
Subscription Exhibit<br />
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<strong>AlienVault</strong> Confidential Information