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MSSP SECURITY PARTNER PROGRAM ... - AlienVault

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<strong>MSSP</strong> <strong>SECURITY</strong> <strong>PARTNER</strong> <strong>PROGRAM</strong><br />

SUBSCRIPTION EXHIBIT<br />

This <strong>MSSP</strong> Partner Program Subscription<br />

Exhibit (the “Exhibit”) is appended to and<br />

made a part of the Order Form and<br />

Agreement between <strong>AlienVault</strong> and<br />

Customer (the “Order Form”) and is subject<br />

to the terms and conditions thereof.<br />

This Exhibit governs the <strong>MSSP</strong> Partner<br />

Program. This Exhibit supplements the<br />

Software Exhibit and/or Hardware Exhibit<br />

and the Standard Maintenance Exhibit, each<br />

of which shall apply for the Term set forth in<br />

the Order Form (“Term”). Terms defined<br />

therein also apply to this Exhibit. In the<br />

event of a conflict, this Exhibit shall prevail<br />

over the Software Exhibit and/or Hardware<br />

Exhibit and the Standard Maintenance<br />

Exhibit.<br />

1. <strong>MSSP</strong> <strong>PARTNER</strong> <strong>PROGRAM</strong> –<br />

LICENSE GRANTS<br />

In addition to the licenses granted to<br />

Customer under the Software Exhibit and/or<br />

Hardware Exhibit, the following additional<br />

licenses are granted to Customer during the<br />

Term within the Customer’s territory (as<br />

indicated in the Order Form; distribution and<br />

usage outside of the territory requires<br />

<strong>AlienVault</strong>’s written consent):<br />

A. Customer may reproduce copies of<br />

the Software, and incorporate said copies<br />

into its own software or hardware identified<br />

on the Order Form and used for security<br />

analysis (“Customer Application”), with the<br />

proviso that each copy of the Software shall<br />

be incorporated in such a way that the<br />

Software shall not be made available to any<br />

third party on a stand-alone basis<br />

independent of the Customer Application in<br />

which it is incorporated. Customer may<br />

license, sublicense, and distribute the<br />

Customer Application incorporating the<br />

Software pursuant to its own license<br />

agreement that is no less protective of the<br />

Software than this Exhibit. Customer may<br />

also appoint resellers and third-party<br />

distributors to license, sublicense, and<br />

distribute the Customer Application<br />

incorporating the Software in the same<br />

manner as Customer is permitted to do so.<br />

Customer may also transfer, re-purpose and<br />

share resources among its customer base.<br />

Any Software deployed at the Customer’s<br />

premise shall be monitored from a parent<br />

SIEM or Logger. In no event shall<br />

Customer’s license to its customers exceed<br />

the length of the Term.<br />

B. Software as a Service (SaaS) Use.<br />

Customer shall be granted a non-exclusive<br />

and non-transferable license, during the<br />

Term, provided that Customer is subscribing<br />

to support services and is current in<br />

payment of its support fees, to: (a) integrate<br />

the Software into the hosted Customer<br />

Application constituting a managed<br />

subscription-based security analysis service<br />

(the "Service"); (b) market the Software only<br />

as integrated into and combined with the<br />

Service to add substantial value to the<br />

Service; (c) use the Software in connection<br />

with Customer’s development, marketing<br />

and support of the Software in combination<br />

with the Service, in accordance with the<br />

terms of this Agreement; and (d) allow<br />

customers to access and use the Software,<br />

solely as part of the Service.<br />

i. The foregoing license is<br />

subject to the following limitations:<br />

(a) the Software shall reside on<br />

Customer’s own servers, if any; (b)<br />

Customer shall provide the<br />

Software to its customers only in<br />

combination with a subscription<br />

based managed security service<br />

and not on a stand-alone or re-sale<br />

basis; (c) Customer shall require<br />

each customer to accept terms of<br />

use of the Service that are no less<br />

<strong>MSSP</strong> <strong>SECURITY</strong> Partner Program<br />

Subscription Exhibit<br />

1<br />

<strong>AlienVault</strong> Confidential Information


protective of the Software than this<br />

Agreement, and shall not permit<br />

customers to violate any restriction<br />

set forth in this Agreement; and (d)<br />

Customer may not allow access and<br />

use of the Software by any<br />

customer which <strong>AlienVault</strong><br />

reasonably considers to be a<br />

competitor.<br />

C. Internal Use. An <strong>MSSP</strong> Customer<br />

may not use the Software or Hardware for<br />

its own internal business operations, but<br />

solely as permitted by this Exhibit, unless<br />

Customer has purchased an internal use<br />

license.<br />

D. Support. No Support shall be<br />

provided by to customers of Customer. Any<br />

Support will solely be third-level support<br />

provided directly to Customer for the<br />

Software. Customer shall be responsible for<br />

providing first- and second-level support<br />

(e.g., accepting and responding to all<br />

contacts and requests made by its<br />

customers). <strong>AlienVault</strong> shall not be<br />

obligated to support any Customer<br />

Application. An <strong>MSSP</strong> Customer needs to<br />

have at least 2 certified engineers and pay<br />

the OCSA+OCSE training cost for one (1)<br />

engineer.<br />

2. ADDITIONAL REPORTING AND<br />

AUDIT REQUIREMENTS<br />

A. Additional Reporting Requirements.<br />

In addition to the reporting requirements set<br />

forth in the Software Exhibit and/or<br />

Hardware Exhibit:<br />

i. Customer acknowledges that the<br />

<strong>AlienVault</strong> Software and system<br />

includes a monitoring capability that<br />

sends anonymous statistics about<br />

performance, device utilization and<br />

network size, remotely to <strong>AlienVault</strong>.<br />

ii.<br />

Customer shall provide a written<br />

report to <strong>AlienVault</strong>, at least<br />

annually during the initial Term or<br />

any renewal Term, indicating the<br />

number of copies of the Customer<br />

Application incorporating the<br />

Software distributed during such<br />

Term. Customer shall not (and shall<br />

not permit third parties to) distribute<br />

or sublicense more copies of the<br />

Customer Application incorporating<br />

the Software than the quantity for<br />

which fees have been paid to<br />

<strong>AlienVault</strong>. In addition, Customer<br />

shall be required to promptly report<br />

the installation of any <strong>AlienVault</strong><br />

products at its customer sites.<br />

B. Audits. In addition to the audit<br />

provisions of the Software Exhibit and/or<br />

Hardware Exhibit, <strong>AlienVault</strong> may audit the<br />

usage of the Software, the accounting of<br />

devices, and the general terms of any <strong>MSSP</strong><br />

deals under the terms and conditions set<br />

forth in the Software Exhibit and/or<br />

Hardware Exhibit.<br />

The <strong>AlienVault</strong> Software includes a reporting<br />

mechanism that sends device usage data to<br />

<strong>AlienVault</strong> on a daily basis. Customer will<br />

allow and ensure connectivity for this report<br />

to be sent to <strong>AlienVault</strong>.<br />

3. <strong>MSSP</strong> <strong>PARTNER</strong> <strong>PROGRAM</strong> PRICING<br />

A. Yearly Subscription Quota<br />

The annual subscription quota that includes all <strong>AlienVault</strong> Software, maintenance, subscription<br />

and 8x5 support without restriction inside the <strong>MSSP</strong> SOC. The quota amount is indicated in the<br />

Order Form. The quota includes a yearly device credit as indicated in the Order Form.<br />

The yearly quota will be paid in advance at the beginning of the subscription period.<br />

<strong>MSSP</strong> <strong>SECURITY</strong> Partner Program<br />

Subscription Exhibit<br />

2<br />

<strong>AlienVault</strong> Confidential Information

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