Training Your Way — When YOU Need It Xpert Coach Retail

Reasons to Schedule an
Xpert Coach Session
• Combine systems and business information to make better business decisions
• Integrate GM business processes into your
dealership’s workflow
• Train new users on Sales, Service, Parts
and Business Administration applications
• Train backup personnel
• Learn decision-making tips to maximize
dealership’s effectiveness, productivity
and profitability
Schedule an
Xpert Coach
Session Today!
866-672-3745
Websites – For additional information and the enrollment
form, please go to www.gmtraining.com or
www.gmdealerhelp.com
• Xpert Coach is sponsored by GM Training. It is an online,
one-to-one session where your dealership data is used to
answer questions and provide demonstrations and training
• FEE $300 (2-hour maximum). Billed to your Open Parts Account
• Sessions scheduled within 24 hours, after signed authorization
Dealer Comments on the Value of Xpert Coaching
“This is by far the best training any of my
dealerships have ever had.”
Apple Chevrolet, Buick
“The coach helped us out greatly. Her
knowledge of GlobalConnect, specifically
Sales and Order Workbenches, helped
tremendously. I would recommend this 2-
day coaching to any dealership that is looking
to improve its processes and people.”
Burdick Buick, GMC
“The coach was able to show me areas in
GlobalConnect for all my warranty information,
and a lot of detailed explanation in work
areas that I would not have normally gone to.
This made it easier to monitor my department
and the internal warranty operations.”
John Keating Chevrolet
“I would tell anyone to take the opportunity to
train with one of the coaches because I learned
a great deal of information … and we thought
we were pretty seasoned in the GM world.”
Plach Automotive