annual report 2012 – 13 - Australian Government Solicitor

Future directionsAs in recent years, ongoingpressure on revenue in the face of achallenging market can be expected.We will continue to respond in thebest possible manner to meet thechallenges of a changing governmentlegal services market by ensuringwe have a top-quality workforce andsustainable business strategies.CORPORATE PLANNING FOR 2013–16To meet our mandate and achieve our vision,AGS will focus on 4 key areas for the corporateplanning period 2013–16 under the categoriesof Our clients, Our practice, Our people andOur business. As the plan has an overallstrategy for 3 years, the new plan continuesthe focus of previous years. It details activitiesto support this strategic focus during thenext financial year. The overall strategy for2013–16 follows.Our clients— actively pursue new businessopportunities and work in emergingareas of government policy— strengthen our business with key clients— further develop partnerships within-house legal teams— create a culture in which client serviceexcellence is fundamental to everythingwe do— improve client perceptions of AGS’s costconsciousness.Our practice— continue to evolve our national practice— enhance and promote our reputation— further develop our legal servicescapability and capacity.Our people— enhance our leadership capability— continue to develop the best workforceprofile— foster our highly professional andcollegiate culture.Our business— make doing business with AGS easier— create greater business efficiencies.FINANCIAL PLANNINGOur 2013–16 corporate plan envisages AGSmaking a dividend payment for each year ofthe plan. Capital investment is covered in theplan, with the timing, level and financing ofthis investment being subject to investmentappraisal to ensure maximum value is added.Over the corporate planning period, we expectto continue to add shareholder value andimprove the efficiency of our operations. Wewill also be aiming to realise performanceagainst our non-financial performancemeasures at or better than the corporateplan target.Achieving our corporate plan will ensurethat AGS:— remains integral and critical to the role ofthe Attorney-General as First Law Officer— is the first choice legal service providerto government— is a truly integrated national practicethat delivers consistent high-qualitylegal services— remains an expert, reliable and flexiblelegal adviser meeting client needs.50 AGS Annual report 2012–13