annual report 2012 – 13 - Australian Government Solicitor

IndexAAboriginal Australians see Indigenous AustraliansAboriginal Legal Services ACT/NSW, 44accommodation, 29–30, 45accountability and management, 35–45administrative tribunal reviews, 37advertising and market research, 40Advisory Board, 37–8AGS Alumni, 28AGS Connect, 30air cargo services litigation, 15alternative dispute resolution, 7asylum seekers, offshore processing of, 10ATLAS travel document system, 53Attorney-General, 36–7, 50interventions under s 78A, 13support as First Law Officer, 7, 12–14Attorney-General’s Department, 9, 11, 14, 52Audit Committee, 38Auditor-General reports, 37Australia Day Awards, AGS, 52–3Australian Competition and Consumer Commission(ACCC), 15Australian Federal Police, 14Australian Government policy notifications, 37Australian Government Protective Security PolicyFramework, 37Australian Lawyers Weekly, 24Australian Privacy Principles (APPs), 9Australian Securities and Investments Commission(ASIC), 31Australian Security and Intelligence Organisation(ASIO), 14awards and recognition, 42, 45, 52–3Bbehaviour management, 28–9, 33Bennett, David QC, 12building and construction, 10bullying and harassment see behaviour managementbusiness development, 19–30business processes, 6–8, 19–30CCabinet submissions, review, 12capability review, 23capital investment, 51CARE Australia, 44cartels, 15cases see litigation; significant mattersChief Executive Officer (director), 36, 39indemnity, 39review, 3cigarettes, plain packaging, 10–11, 13civil penalties litigation, 46–7classification of staff, 26client base, 3, 12–14, 19–22Client Care Awards, 22client satisfaction, 22client service delivery, 23–4client survey, 22Code of Conduct, AGS, 8Comcare audit, 29Commonwealth Authorities and Companies Act 1997,36, 37Commonwealth National Lease development, 20Commonwealth Procurement Rules, 20community legal centres, 44community service obligations, 44conferences see training courses, conferences andother forumsConstitutional Litigation Unit, 7, 12constitutional matters, 6–7, 12–13constitutional risk management, 12construction see building and constructionconstruction industry code of practice, 37contracts, 10contracts see procurementcorporate governance, 36–40corporate intent statement, 37corporate objectives and strategies, 16–22corporate planning, 16, 19, 37, 50–1DDepartment of Families, Housing, Community Servicesand Indigenous Affairs (FaHCSIA), 18, 49Department of Finance and Deregulation, 20, 43Department of Foreign Affairs and Trade, 10, 11, 52–3Department of Health and Ageing, 1196 AGS Annual report 2012–13