Quality Assurance Program for Capital Improvement Projects - Dart

DART Quality Assurance Program4.1.2.1 Responsibility and AuthorityDART and its consultants, contractors, and suppliers are organized and managed such that:• Meeting the quality control goals and objectives of this Quality Assurance Program arethe responsibility of those performing and monitoring the work; and• The quality assurance and oversight function is performed by those not directlyresponsible for performance of the work.Those responsible for quality assurance shall have sufficient authority, access to work areas andorganizational freedom to identify quality problems, verify implementation of solutions, andcontrol further processing, delivery, or installation until the deficiency, non-conformance, orunsatisfactory condition has been properly disposed/resolved. Quality assurance personnel thatprovide quality verification shall report to a level of management that provides the authority andorganizational freedom to ensure that appropriate action is taken to resolve conditions adverse toquality. Quality Control/Quality Assurance personnel shall not be assigned duties other thanthose directly related to quality.The President/Executive Director reports to the DART Board of Directors, and is responsible forimplementing Board policies and day-to-day operations at DART. This includes responsibilityfor providing DART's customers and stakeholders quality products and services.The DART Senior Vice President of Project Management, reporting to the Executive VicePresident of Program Development, is responsible for the overall administration,implementation, maintenance and evaluation of the Quality Assurance Program for the CapitalImprovement Program.The Quality Assurance Manager, reporting to the Senior Vice President of Project Management,is responsible for directing and managing the Quality Assurance Program for CapitalImprovement Projects. The Quality Assurance Manager is delegated the authority, and providedcomplete organizational freedom, to investigate quality-related activities in all areas of CapitalImprovement Projects; and to identify, evaluate and resolve quality problems. The DARTQuality Assurance Manager serves as the management representative for external and internalquality related interfaces. Responsibilities include, but are not limited to:• Assuring that appropriate DART and project level quality assurance/quality controlprograms are implemented and maintained• Reviewing/approving contractual documents to ensure that appropriate quality assurancerequirements are included• Reviewing/approving consultant, contractor and supplier quality plans to ensure thatcontractual requirements are understood and included• Monitoring and evaluating quality program implementation, adequacy and effectivenessJanuary 2004 - 5 - DART QAP Rev. 06