Firebox SSL VPN Gateway Administration Guide - WatchGuard ...

Administering the Firebox SSLvariety of popular firewalls, see “Configuring SoftwareFirewalls for the Secure Access Client” on page 26.• Users who wish to FTP over the Firebox SSL connectionmust set their FTP application to perform passive transfers.A passive transfer means that the remote computer willestablish the data connection to your FTP server, ratherthan your FTP server establishing the data connection tothe remote computer.• Users who wish to run X client applications across the VPNconnection must run an X Server, such as XManager, ontheir computer.Because Secure Access users work with files and applicationsjust as if they were local to the organization’s network, noretraining of users or reconfiguration of applications is needed.We have provided an email template which includes the informationdiscussed in this section. The template is available fromthe Downloads page of the Administration Portal. We recommendthat you customize the text for your site and then sendthe text in an email to your VPN users.Configuring Software Firewalls for the SecureAccess ClientIf a VPN user is unable to establish a connection to the FireboxSSL or cannot access allowed resources, it is likely that the softwarefirewall on the user’s PC is blocking traffic. The FireboxSSL works with any personal firewall, provided that the firewallapplication allows the user to specify a trusted network or IP forthe Firebox SSL.The following sections about some of the more widely-usedfirewall applications are intended as a supplement to the firewallvendors’ documentation.NOTEThe recommended source for current information on firewallapplications is the firewall vendors’ documentation.• “BlackICE PC Protection” on page 27• “McAfee Personal Firewall Plus” on page 27• “Norton Personal Firewall” on page 2826 Firebox SSL VPN Gateway Administration Guide