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Job Description: Golf-Guest Service Agent - Running Y Ranch

Job Description: Golf-Guest Service Agent - Running Y Ranch

Job Description: Golf-Guest Service Agent - Running Y Ranch

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<strong>Job</strong> <strong>Description</strong>:<strong>Golf</strong>-<strong>Guest</strong> <strong>Service</strong> <strong>Agent</strong>FLSA InformationManagement ActivitiesNoneDiscretion / Independent JudgmentThis position does represent the company in handling complaints, arbitrating disputes orresolving grievances, as a <strong>Golf</strong> <strong>Guest</strong> <strong>Service</strong> <strong>Agent</strong> you will be expected to work with guestsand visitors to ensure satisfaction. A <strong>Golf</strong> <strong>Guest</strong> <strong>Service</strong> <strong>Agent</strong> will have to take initiative andget creative in resolving guest challenges and involve a supervisor only when previous methodshave been unsuccessful.ADA InformationPhysical RequirementsAbility to speak and hearClose and distance visionIdentify and distinguish colorsFrequent standing with some walking and sittingWill stand for long periods of timeFrequently lifts/carries up to 5 lbsOccasionally lifts/carries up to 25 lbsContinual use of manual dexterity and gross motor skills with frequent use of bi-manualdexterity and fine motor skillsAble to reach hands and arms in any direction and kneel and stoop repeatedlyWorking ConditionsGenerally in an indoor office settingWill be using a computer frequentlyVarying schedule to include evenings, holidays and extended hours as business dictates2 Wednesday, March 07, 2012

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