Governing for Results 16 - Washington State Digital Archives

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Team Name: Yakima Canyon Corridor Safety ProjectTeam Members: Traffic Safety Commission: John Moffat, Marv Ryser;Department of Transportation: Brian Walsh, Les Miller; Washington State Patrol:Sgt. Gene Dana, Lt. Bill O’Hare; Fish & Wildlife: Bob Lamb, Bill Essman; KittitasCounty Sheriff: Bob McBride; Yakima County Councils of Governments: MikeUrakawa; US Bureau of Land Management: Diane Priebe, Mike ShanahanContact: Marv Ryser, (360) 586-3870; Gene Dana, (509) 962-75259
Department of Printing;Washington Traffic Safety CommissionTraffic Safety FulfillmentFrequently, customers request educational or promotional material from theWashington State Traffic Safety Commission (WTSC). Historically, orders wouldbe processed manually, turnaround time was 7-10 days, and tracking ofcustomer orders and inventory did not exist. In addition WTSC, was limited tostorage of these items. They asked the Department of Printing (PRT) and itsFulfillment Program to assist in their dilemma. PRT manages the printing,mailing, distribution, and storage of WTSC items while providing an integratedordering system, inventory control, and custom reporting. This process will saveWTSC an estimated 1,924 FTE hours per year, which are now reallocated toimproving customer service. PRT also decreases customer turn-around time byan average of 70% (from 7-10 days to 1-2 days).ResultsSaves WTSC 1,924 FTE hours per year.Saves WTSC an estimated $8,000 in storage costs.Decreased customer turn around time by an average of 70% (7-10 days to 1-2 days).Increased convenience for customers resulting in improved customersatisfaction.Space previously used for storage has been converted into a new conferenceroom.Team Name: Fulfilling the NeedTeam Members: PRT: Maggie Crutcher, Bob Samuelson, Kathy Forbes,Nicole LeBeau; WTSC: John Moffat, Michelle Nicholls, Mark MedalenCONTACT: Maggie Crutcher, (360) 570-554810
Page 2 and 3: Welcome to the16 th Edition ofGover
Page 4 and 5: The following teams were selected a
Page 6 and 7: TABLE OF CONTENTSMULTIPLE AGENCY PR
Page 8 and 9: SINGLE AGENCY PROJECTSBoard of Acco
Page 10 and 11: Department of Revenue56 Warehouse C
Page 13 and 14: 2(This Page Intentionally Blank)
Page 15 and 16: Department of Social and Health Ser
Page 17 and 18: Department of Social and Health Ser
Page 19: Washington Traffic Safety Commissio
Page 24 and 25: Board of AccountancySimply Reformat
Page 26 and 27: Board of Industrial Insurance Appea
Page 28 and 29: Criminal Justice Training Commissio
Page 30 and 31: Department of CorrectionsDebit Card
Page 32 and 33: Department of CorrectionsEnergy Sav
Page 34 and 35: Department of CorrectionsStreamline
Page 36 and 37: Department of CorrectionsNotificati
Page 38 and 39: Department of CorrectionsShipping I
Page 40 and 41: Department of EcologyCitizens Gain
Page 42 and 43: Department of Financial Institution
Page 44 and 45: Department of Financial Institution
Page 46 and 47: Department of General Administratio
Page 48 and 49: Department of General Administratio
Page 50 and 51: Department of Information ServicesB
Page 52 and 53: Winner of Governor’s Quarterly Se
Page 54 and 55: Department of Labor and IndustriesF
Page 56 and 57: Department of Labor and IndustriesR
Page 58 and 59: Department of Labor and IndustriesS
Page 60 and 61: Department of Labor and IndustriesP
Page 62 and 63: Department of LicensingBad Debt Rec
Page 64 and 65: Department of LicensingVehicle Serv
Page 66 and 67: Department of Retirement SystemsEmp
Page 68 and 69: Department of RevenueEmergency Plan
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Department of RevenueTarget Buildin
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Department of RevenueManufacturer
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Department of Social and Health Ser
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Employment Security DepartmentAnnua
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Employment Security DepartmentInteg
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Employment Security DepartmentInteg
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Employment Security DepartmentCompu
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Health Care AuthorityAlternative Wo
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Health Care AuthorityCD-ROM Access
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Office of Administrative HearingsIn
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Office of Trade & Economic Developm
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Washington State LotteryExecutive I
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Governing for Results 16 - Washington State Digital Archives

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