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4 - Refresco.de

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Business review 2009<br />

People and organization<br />

<strong>Refresco</strong>’s fast-track growth requires continuous proactive<br />

<strong>de</strong>velopment of the organization and its staff on all levels.<br />

The <strong>Refresco</strong> organization is based on strong and empowered<br />

geographic profit-responsible units and now consists of<br />

four business units in regions where we have multiple<br />

companies and production facilities, and three profit centers<br />

in regions with a single company. In compliance with our<br />

business philosophy, we keep the lines between Holding and<br />

geographies simple and short. By doing so, we can closely<br />

gui<strong>de</strong> and support the unit management to guarantee the<br />

necessary speed in <strong>de</strong>cision-making processes. In 2008, the focus<br />

was on optimization of structures, streamlining of operations and<br />

staffing of senior management positions following the acquisitions<br />

and organic growth of <strong>Refresco</strong> in 2007. Local teams were ready<br />

to manage the increased scope and to realize the projected future<br />

growth of <strong>Refresco</strong>. This year, initiatives have been focused more<br />

around <strong>de</strong>velopment, building on the strategic outlook, culture<br />

and core values that were <strong>de</strong>fined in 2008. Nevertheless, in 2009<br />

several units also continued to streamline their operations and to<br />

rightsize activities.<br />

<strong>Refresco</strong><br />

Benelux<br />

4<br />

factories<br />

<strong>Refresco</strong><br />

France<br />

3<br />

factories<br />

<strong>Refresco</strong><br />

Germany<br />

4<br />

factories<br />

<strong>Refresco</strong><br />

Iberia<br />

4<br />

factories<br />

Holding<br />

to streamline<br />

With the strengthened HR functions across the units, a new<br />

approach to management <strong>de</strong>velopment and talent i<strong>de</strong>ntification<br />

was rolled out, group-wi<strong>de</strong> training initiatives were taken and<br />

on a local level high priority was given to strengthening the<br />

middle management layers of <strong>Refresco</strong>. In general, all units<br />

moved forward in professionalizing their human resources<br />

function, policies and practices.<br />

The focus on <strong>de</strong>velopment and unlocking internal human<br />

potential is very important in being able to accommodate the<br />

fast-paced growth. Because the majority of staff in senior<br />

management positions joined <strong>Refresco</strong> from outsi<strong>de</strong> companies<br />

over the last three years, the ambition is to significantly promote<br />

<strong>Refresco</strong>-groomed management talent to higher positions<br />

in the coming years, within and across (newly acquired)<br />

units. This is why <strong>Refresco</strong> <strong>de</strong>signed and implemented a new<br />

management <strong>de</strong>velopment approach with special inclusion<br />

of middle-management levels. Recruitment efforts started<br />

to be more tuned to employing higher potential talent in<br />

middle-management levels and increasing efforts in coaching<br />

and <strong>de</strong>veloping talent. After they were trained in behavioral<br />

competences, managers across the units engaged in a workshop<br />

<strong>Refresco</strong><br />

Scandinavia<br />

1<br />

factory<br />

<strong>Refresco</strong><br />

Poland<br />

2<br />

factories<br />

<strong>Refresco</strong><br />

UK<br />

1<br />

factory

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