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Business review 2009<br />
People and organization<br />
<strong>Refresco</strong>’s fast-track growth requires continuous proactive<br />
<strong>de</strong>velopment of the organization and its staff on all levels.<br />
The <strong>Refresco</strong> organization is based on strong and empowered<br />
geographic profit-responsible units and now consists of<br />
four business units in regions where we have multiple<br />
companies and production facilities, and three profit centers<br />
in regions with a single company. In compliance with our<br />
business philosophy, we keep the lines between Holding and<br />
geographies simple and short. By doing so, we can closely<br />
gui<strong>de</strong> and support the unit management to guarantee the<br />
necessary speed in <strong>de</strong>cision-making processes. In 2008, the focus<br />
was on optimization of structures, streamlining of operations and<br />
staffing of senior management positions following the acquisitions<br />
and organic growth of <strong>Refresco</strong> in 2007. Local teams were ready<br />
to manage the increased scope and to realize the projected future<br />
growth of <strong>Refresco</strong>. This year, initiatives have been focused more<br />
around <strong>de</strong>velopment, building on the strategic outlook, culture<br />
and core values that were <strong>de</strong>fined in 2008. Nevertheless, in 2009<br />
several units also continued to streamline their operations and to<br />
rightsize activities.<br />
<strong>Refresco</strong><br />
Benelux<br />
4<br />
factories<br />
<strong>Refresco</strong><br />
France<br />
3<br />
factories<br />
<strong>Refresco</strong><br />
Germany<br />
4<br />
factories<br />
<strong>Refresco</strong><br />
Iberia<br />
4<br />
factories<br />
Holding<br />
to streamline<br />
With the strengthened HR functions across the units, a new<br />
approach to management <strong>de</strong>velopment and talent i<strong>de</strong>ntification<br />
was rolled out, group-wi<strong>de</strong> training initiatives were taken and<br />
on a local level high priority was given to strengthening the<br />
middle management layers of <strong>Refresco</strong>. In general, all units<br />
moved forward in professionalizing their human resources<br />
function, policies and practices.<br />
The focus on <strong>de</strong>velopment and unlocking internal human<br />
potential is very important in being able to accommodate the<br />
fast-paced growth. Because the majority of staff in senior<br />
management positions joined <strong>Refresco</strong> from outsi<strong>de</strong> companies<br />
over the last three years, the ambition is to significantly promote<br />
<strong>Refresco</strong>-groomed management talent to higher positions<br />
in the coming years, within and across (newly acquired)<br />
units. This is why <strong>Refresco</strong> <strong>de</strong>signed and implemented a new<br />
management <strong>de</strong>velopment approach with special inclusion<br />
of middle-management levels. Recruitment efforts started<br />
to be more tuned to employing higher potential talent in<br />
middle-management levels and increasing efforts in coaching<br />
and <strong>de</strong>veloping talent. After they were trained in behavioral<br />
competences, managers across the units engaged in a workshop<br />
<strong>Refresco</strong><br />
Scandinavia<br />
1<br />
factory<br />
<strong>Refresco</strong><br />
Poland<br />
2<br />
factories<br />
<strong>Refresco</strong><br />
UK<br />
1<br />
factory