Who's Who in Logistics and Supply Chain Management

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In summary, Menlo is on the right track and we anticipate that it will continue to grow globally and build upon its recent profit gains. Menlo Secure with TAPA Certification Confirmed Once More Amsterdam 18th July, 2012 - Menlo Worldwide Logistics’ (Menlo) European operation has completed a successful audit by the international classification and certification bureau, Germanischer Lloyd, and has been awarded renewed certification as fulfilling the Technology Asset Protection Association’s (TAPA) Freight Security Requirements (FSR). Menlo, the global logistics subsidiary of Con-way Inc. (NYSE: CNW), provides logistics, transport management and supply chain management services as well as an expanding e-fulfillment offering across all five continents. In Europe the company has nine multi-client warehouse and distribution centers providing flexible, multi-functional supply chain services. Tony Gunn, Menlo’s managing director, Europe, emphasized the importance of strict security protocols that have been independently audited and validated. “The integrity of our customers’ freight at all times is our top priority. The value of the TAPA audit process is that it ensures our policies and practices adhere to the highest standards. This is crucial to the overall reliability and peace of mind our customers enjoy from our services.” The recent certification is the third time the security measures of Menlo’s European operations have been validated by this rigorous audit process, which is administered by Germanischer Lloyd (GL) Systems Certification. The certification bureau’s personnel visited Menlo’s Eersel facility in the Netherlands and carried out a further combined TAPA FSR (A) and ISO 9001 audit at the Schiphol-Rijk location near Amsterdam. Roland Brück, lead auditor and senior surveyor of GL Systems Certification said, “Menlo’s processes and specifications for secure supply chain management have been verified. The company demonstrated its concern and commitment in servicing customers’ security expectations. The security of the warehousing and handling operations has exceeded the requirements. Menlo Worldwide Logistics is a good example of how the implementation of quality control and benchmarking has improved over all operations.” Added Jos Giele, the Amsterdam-based director of corporate security for parent company Con-way, who directed Menlo’s certification process and audit engagement with GL Systems Certification: “The successful audit results validate Menlo’s Europe operations as best-in-class with respect to security protocols and performance. It provides business advantage for our customers and clearly differentiates Menlo’s professionalism and process-driven approach to security and risk management as a valued asset.” Construction Ahead of Schedule on Menlo Worldwide Logistics' Advanced Green Distribution Center New Facility to Meet Stringent Standards as Certified Green Mark Gold Plus Building. SAN MATEO, Calif., and SINGAPORE - June 21, 2012 - Menlo Worldwide Logistics, the global logistics subsidiary of Con-way Inc. (NYSE: CNW), announced construction is ahead of schedule on its eighth Singapore facility, a 400,000-square-foot build-to-suit warehousing and retail distribution management center on Sunview Way. The new facility, which is being constructed to achieve the Singapore Building and Construction Authority’s (BCA) Green Mark Gold Plus certification, is expected to be completed this fall. The center will house inventory and distribution operations for several current Menlo customers, while retaining substantial capacity for new customers, noted Desmond Chan, managing director, South Asia for Menlo Worldwide Logistics. “We are getting a lot of interest in this facility, which will be among the most environmentally friendly commercial logistics facilities in the region,” said Chan. “We welcome the interest and we encourage local businesses to consider this facility for high-efficiency warehousing and distribution services.” To achieve the BCA’s Green Mark Gold Plus certification, the facility incorporates several advanced design and construction features emphasizing high levels of environmental sustainability and energy and water resource conservation. These features include the use of green cement and recycled concrete aggregates (RCA) for concrete used in constructing the main building elements, west-facing façade orientation, tinted reflective glass windows and sun-shading provisions for increased thermal efficiency. “Receiving the BCA Green Mark Gold Plus certification for our Sunview facility is an honor and a clear indicator of our commitment to environmentally friendly facilities and practices,” Chan said. To further increase energy conservation, the facility will be equipped with high-efficiency air-conditioning equipment, as well as advanced lifts designed with AC variable voltage and variable frequency motor drive and sleep mode features. High frequency ballasts in fluorescent luminaries, such as Philips T5 Lighting, will provide efficient, quality workplace lighting. Additional features which promote environmental sustainability include motion sensors and timers on electric appliances and lighting, as well as sustainably sourced office carpet, internal partitions and ceiling boards. Following completion of construction, Menlo intends to operate the facility using Lean methodologies and practices promoting operational efficiency, environmental sustainability, waste minimization, energy and resource conservation, and recycling of reusable goods. With operations in Singapore for nearly 20 years, Menlo provides a wide variety of logistics, warehousing, inventory and transportation management, distribution, fulfillment, light manufacturing and supply chain design and engineering services for local and multinational customers. The new Sunview facility will provide product warehousing and distribution, high-velocity picking and packing operations, customized labeling and return management services. The company expects to employ 150 people once the site is fully operational. “By emphasizing green-certified development practices and materials, Menlo is setting the precedent for other leading companies to follow,” said Nitin Chhabra, Head of Supply Chain, Philips Lighting. “The company is working to grow and expand its business footprint in Singapore while simultaneously reducing its environmental footprint. We are proud that Philips Lighting products will play a role in that process.” Philips will be a customer in the new facility, where Menlo will be providing a range of services including inbound receipt of finished goods, storage and inventory management, pick/pack fulfillment and shipping of orders to local Singapore and Asia regional customers. Menlo’s existing seven facilities are located throughout Singapore with 450 employees and provide dedicated and multi-client distribution services. Menlo also operates additional multi-client logistics facilities in Southeast Asia, as well as China, India, Australia, North America and Europe. Menlo Worldwide Logistics' Lean Supply Chain Management Center Attains ISO 14001 Certification SAN MATEO, CA and AURORA, IL -- (MARKETWIRE) -- 04/12/12 -- Menlo Worldwide Logistics, the global logistics subsidiary of Con-way Inc. (NYSE: CNW), today announced its Lean Supply Chain Management Center in Aurora, Ill., has been awarded ISO 14001 certification by the International Organization for Standardization (ISO). The ISO 14001 family of standards provides a framework for organizations to develop an environmental management system. The standards serve to encourage companies to evaluate all areas of business activity that have an environmental consequence and establish measures, controls, mitigation strategies and communications programs to manage their impact. "Menlo employs extensive Lean practices for waste reduction and continuous improvement," said Tony Oliverio, the company's vice 20th Edition ©Copyright 2012 Armstrong & Associates, Inc., Stoughton, WI 53589 USA Page 469 of 768
president of Supply Chain Services. "Attaining ISO 14001 certification was a logical step for Menlo, given our aggressive sustainability strategy and complementary role that our Lean expertise plays to help us identify and remove waste from the carbon stream. It's an honor to earn this important certification as it further demonstrates to our customers our deep commitment and effective practices for minimizing the environmental impact of our operations." The Aurora office is the first Menlo facility to be awarded with the certification. The extensive process began in January 2010, when the company's internal Environmental Management System (EMS) team took inventory of the facility, mapped its carbon footprint and identified environmental aspects and impacts of the operation. Eventually, the team developed a system of compliance that mirrored the ISO 14001 guidelines and initiated new procedures. These included a comprehensive recycling, energy and waste reduction program and a system to capture, calculate and further manage greenhouse gas emissions. The benefits to new and existing customers of Menlo's ISO 14001 certification are many, including reduced energy consumption, identification and remediation of practices that generate environmental waste, and lowered risk (through environmental impact analysis). Additional benefits include increased visibility to environmental performance and waste reduction opportunities. With a certified ISO 14001 system in place, Menlo intends to accelerate efforts to obtain ISO 14001 certification for additional facilities in North America and around the world. The company also plans to extend its carbon assessment and mitigation services to the supply chain operations it conducts on behalf of its customers. As one of three primary business units of Con-way Inc., Menlo's ISO 14001 certification represents the latest advancement in the company's enterprise-wide sustainability program, launched in 2009. Menlo also plans to collaborate with sister companies Con-way Freight and Con-way Truckload to help them introduce ISO 14001 processes to reduce environmental impact at their facilities as well. Menlo Worldwide Asia Pacific Granted Secure Trade Partnership (STP) by Singapore Customs 3PL Meets Strict Program Guidelines for Supply Chain Security Measures and Practices SAN MATEO, Calif., and SINGAPORE - March 12, 2012 - Menlo Worldwide Asia Pacific Pte Ltd., the global logistics subsidiary of Conway Inc. (NYSE: CNW), today announced it has achieved Secure Trade Partnership (STP) from Singapore Customs. A voluntary program, STP is consistent with the World Customs Organization (WCO) SAFE Framework of Standards and serves to secure and facilitate global trade. Menlo is one of only 75 companies that have been certified under the STP program since the program's inception in 2007. Menlo initiated the STP process in April 2011 and subsequently underwent several series of facility audits and procedural validations performed by Singapore Customs. To achieve STP endorsement, Menlo was required to have security management systems in place, conduct risk assessments of their business operations and implement security measures in eight key areas: premises and access controls, personnel, business partners, cargo, conveyance, information and IT, incident management and investigations, and crisis management and incident recovery. STP indicates to our customers and to the government of Singapore that we take the adoption and implementation of security measures seriously and are committed to adhering to security best practices across the entire supply chain, said Desmond Chan, managing director, South Asia, Menlo Worldwide Logistics. Our security and operations teams in Singapore worked diligently over many months to reach this important milestone and I thank them for their dedication and commitment. This is a well-deserved accomplishment and one in which we are prepared to lend our ongoing support long into the future. As an STP-certified company, Menlo brings increased visibility and greater efficiency into its supply chain. Additionally, the company benefits from: - An enhanced reputation as a low-risk company - Reduced inspection or expedited clearance into and/or out of Singapore - Designated account managers - Trade facilitation benefits such as bank guarantee reduction - Automatic recognition as a known consignor (KC) under the Regulated Air Cargo Agent Regime (RCAR) Having worked closely with the Menlo team in South Asia over the past six months, I've seen firsthand the importance they place on supply chain security as evidenced from the strong support from the highest levels of management, said Jeffrey Ho, account manager, Singapore Customs. I congratulate Menlo Worldwide for this excellent achievement and look forward to continued collaboration with Menlo as a trusted partner of Singapore Customs. Five Menlo facilities in Singapore are now STP-validated: 30 Boon Lay Way; 6 Pioneer Walk #02-06WH Goldin Logistics Hub; 22A Benoi Road; 10 Penjuru Road; and 46 Penjuru Lane, C&P Hub 1, Block 1 CLS-Warehouse A #04-01. 20th Edition ©Copyright 2012 Armstrong & Associates, Inc., Stoughton, WI 53589 USA Page 470 of 768
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Who's Who in Logistics and Supply Chain Management

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