Business Brochure - Calor Gas

86 97Tanks or cylinders?The majority of businesses that use Calor Gas choose to receivea bulk tank supply, where Calor deliver LPG direct to a speciallyinstalled tank or tanks on your premises. If you prefer, yourCalor Gas tank or tanks can be installed underground, remainingout of sight.Should your business require a small LPG supply, or if you do not have room for a tank,you can get your Calor Gas supply in propane cylinders.• Propane performs at low temperatures, allowing it to be stored outdoors in tankor cylinder form all year round.• LPG propane cylinders are specially made to store propane in its liquid state,under moderate pressure, until it is used.As the leading distributor of LPG on the island of Ireland, Calor Gas can also offer thereassuring security of a fuel supply which doesn’t have to rely on Middle Eastern orRussian imports; 25% of our LPG is sourced from our Whitegate Refinery in Co. Cork,with the remainder sourced within Europe.

10 8 119Calor - the versatilebusiness fuelWherever you’re based in Ireland, Calor Gas can offer a rangeof service solutions for your business.• Energy Advisors and Business Development Engineers carry out free energy reviews.• Appliance, system and solution recommendations are made based on energyreview findings.• Recommendations are personalised to best suit your company’s needs and budget.For instance, due to the constant need for quick, highly controllable and consistentcooking in restaurants and hotels, Calor Gas is the ideal solution. In addition, Calor candeliver constant supplies of hot water to all manner of commercial enterprises, andbecause LPG-powered systems remove the need for water storage tanks, this is an areawhere considerable savings can be made.Similar savings can be made for heating your premises with the utmost costeffectiveness, whether it’s an exhibition hall or an industrial/commercial unit.Calor can also recommend cooling solutions for businesses from pubs and officesto retail outlets and conference venues.

14 12 15 13Case studiesTo give you some more specific examples of how we’ve providedenergy solutions to businesses all over Ireland, please take amoment to read the following case studies:Case StudyLinwoods Bakery, Dairy andHealthfood Company, ArmaghCalor provided Linwoods with a solution for their controllablebaking and instant hot water needs, and are about to beginfuelling the company’s entire heating with Calor Gas.Premium bakery, fresh dairy and healthy superfood producers Linwoods have been inbusiness for over 15 years. The company operates a vast distribution network, reachingover 1,600 retail customers every day. When they set up their bakery operation in 1996,Linwoods installed one hotplate and three small reel ovens powered by Calor Gas,alongside five large oil burning ovens. However, having worked with oil and gassimultaneously for almost a decade, when Linwoods expanded their business in 2004to include a dairy operation, they chose Calor Gas to power the installation, due to itsadvantages over both oil and electricity.Hot water on demandA fully modulating burner allows rapid response to any demand for steam, but withsignificantly reduced CO 2emissions compared to oil. The LPG-fired burners provide instantand constant steam and hot water on demand, in contrast to electric powered systems,which take time to heat the water supply.Cost savingAccording to John,“Calor has more than delivered the results we werelooking for. With the oil burners, we had problems withthe ovens cutting off when the oil ran out and they alsogenerated a lot of soot. The use of fully modulating gasburners has reduced both running and maintenance costs,thanks to the improved reliability of the new system andcleaner burning fuel. This has resulted in considerablecost savings with Calor.”Such is the success of the installation that Linwoods isnow looking to convert the entire heating system for itsadministration building and the bakery despatch area fromoil to Calor Gas. This final phase, due for implementationearly in 2011, will see the elimination of all oil on the site,and all production and heating being powered by Calor.Immediate benefitsIn 2010, impressed with Calor’s track record and the performance of LPG in the new dairy,company owner John Woods enlisted Calor’s expertise in replacing the five oil burnerspowering the bakery plant’s three rack ovens and two prover ovens. The new system andreliable Calor Gas fuel supply have produced immediate and noticeable benefits, mirroringthe success already seen in the dairy.

16 14 15 17Case StudyBoyle GAA Club, Co. RoscommonCalor provided Boyle GAA Club with a solution to their instanthot water requirements for clubhouse showers.Boyle GAA Club has been a successful sporting club for over 40 years, with a dedicatedlocal following. In 2009, the club’s Board decided that a new clubhouse with more modernfacilities was needed. The old clubhouse, built in the 1970s, was struggling to meet therequirements of the players, particularly with regard to hot water for the showers.Club Chairman Aidan Lavin explains:“The original system was no longer up to the job. It had a water storage system thattook at least three hours to heat up. If there were two consecutive matches, the hotwater would run out, and the second teams would have cold showers.”The existing system was electric powered, using immersion heaters to bring water up totemperature in hot water cylinder tanks. This provided only limited hot water, whichregularly ran out, as, due to their design, traditional electric storage systems are typicallyunable to meet modern hot water demand. Heating recovery times are also often greaterthan the period of use. By contrast, LPG-powered Rinnai water heaters provide acontinuous flow on demand, meaning that you never run out of hot water.Instant hot water on demandThe Board recognised that, with the old system no longer fit for purpose, there was a realopportunity to install a purpose designed Calor hot water system for the new clubhouse;a system that would avoid wastage, save money and provide instant hot water on demandright throughout the new clubhouse, from the changing rooms to the kitchens.Eco-friendly,cost efficientSince the new clubhouse opened in May 2010, this hasproved to be the case. The showers are eco-friendly andcost efficient, with 20-second supply push buttonsminimising water wastage. There is also no requirementfor anyone to turn the system on or off, as it is ready foruse at any time, day or night.Club Chairman Aidan Lavin says that the project has beena resounding success.“We wanted a system that was instant, fool-proof andrequired no storage. Calor delivered a new, reliable hotwater system that allows us to concentrate our effortson the playing field - where they belong!”

18 16 19 17Case StudyLough Eske CastleLocated in the unspoilt woodlands of Donegal, Lough Eske Castleis one of Ireland’s most prestigious five star hotels. Initially builtin the 15th century, the Castle was completely restored by itsowners in 2007, and when it came to installing a fail-safe andintegrated energy solution, one name came to mind - Calor Gas.Lough Eske Castle’s engineering manager Eamon Tourish says that the scale and complexityof the refurbishment required technical expertise and experience.“The hotel owners had a very clear ambition in redeveloping the hotel; creating a newspa facility and top class restaurant, as well as guest suites fitted to the highestquality. We had a long-standing relationship with Calor Gas and knew that we coulddepend on their experience to specify the best solution for an operation of this size,and to the standards our guests demand.”Tailored solution to provide single fuel sourceCalor Gas Engineer Paul Gillespie and local Calor Gas Representative Alan Simms workedwith Eamon to assess the requirements for the hotel.“We could see from the outset that this was a large and technically demanding project,”Paul explains.“The developer wanted a reliable fuel source that could provide heating throughoutthe hotel, power the kitchens, and provide constant hot water for the spa andthe rooms.”Calor’s technical know-how and logistical backup allowed Paul and Alan to meet thechallenge and provide a tailored solution that would ensure the hotel could provide a fivestar service for guests.Heating, hot water, cooking, warm glow firesThe hotel operates a wood chip fired boiler that is backed up by Calor Gas. Eight 120kWboilers for the hotel’s heating are powered by Calor, as well as ten hot water cylinders,which provide constant hot water. Calor Gas provides the reliable, controllable fuelrequired in the kitchens as well as providing the warm glow from the gas fires in the rooms,bar and lounge areas of the main hotel.Three separate 120kW Rendamax boilers are also powered by Calor Gas, heating the spabuilding and providing power for the hot water showers and swimming pool.Reliable, cleanerburning, economicalAs Alan explains,“The entire system is fuelled from a dedicated Calor Gasinstallation of four 4-tonne LPG tanks located discreetlyto the rear of the hotel. This installation from Calorallows for all the hotel’s energy requirements to befuelled from one source. It’s reliable, cleaner burningand economical.”“The real success is that all our guests experiencecontinuous five-star comfort,’ concludes Eamon. ‘We’reextremely pleased with the result - a reliable, efficientand effective system that powers the whole complex.We have never had any problem and Calor supply gasautomatically to our tanks all year round, ensuring wenever run out. The system combines the latesttechnology and efficiency with the traditional luxuryof our establishment - we couldn’t ask for more.”

20 18 19 21Case StudySPS Technologies,Shannon, Co. ClareIn addition to fuelling the commercial heating necessaryto its manufacturing process, Calor Gas fuels SPS’s fleet offorklift trucks.Case StudyBallygowan,Newcastle West, Co. LimerickAn integral part of the bottled water company’s industrialproduction heat process is made possible by their use ofCalor Gas.Located in Shannon, SPS Technologies is a world leader in the development, design andmanufacture of critical fasteners such as cylinder head bolts, turbocharger shafts and hightemperature exhaust manifold bolts and studs, which it supplies to the transportation andaviation industries worldwide.Fewer emissions, less downtimeIn addition to supplying the fuel necessary for running its furnaces via a 50-tonne bulkLPG tank, Calor also gave SPS the option to run an LPG-fuelled fleet of forklift trucks.Choosing Calor Gas for this purpose was the sensible option, as given that gas-poweredtrucks are cleaner, with fewer emissions than diesel, it meant that SPS could have justone fuel provider and run the same trucks throughout the factory, rather than having touse diesel outside and electric in more sensitive areas. LPG-powered trucks also requireconsiderably less downtime as opposed to electric trucks, making them a more costeffectiveoption in the long run.Save costs and storage space with a bulk tankFor security of supply from their 50-tonne bulk heating tank, and to enjoy the same bulkrate savings for the fleet of trucks as they do on their heating supply, Calor suggested thatSPS install a separate bulk tank specifically to fuel the fleet. Installing a dedicated bulk tankfor this purpose removes the need to continually change cylinders on individual trucks, notto mention freeing up space which an on-site cylinder storage facility would require.Based in one of Europe’s most modern, high technology plants at Newcastle West,County Limerick, The Ballygowan Company is the undisputed leader in the Irish bottledwater market, distributing more than 60 million litres of natural water per year.Sterilisation temperatures reached at high speedThe Ballygowan plant is recognised industrywide as one of the finest bottling facilitiesin Europe, and with an automatic bottling line filling 600 bottles per minute, it isimperative that the plant’s sterilisation process is of an impeccable standard. In orderto guarantee that bottles are perfectly clean and water doesn’t become contaminated,Ballygowan use Calor Gas in their sterilisation process, due to LPG’s ability to reachextremely high temperatures at speed. This allows the bottles to be sterilised quicklywithout slowing down the bottling process.A dependable supply that never runs outFor this process to continue seamlessly, it’s of the utmost necessity that Ballygowan havea dependable fuel supplier, which is just what Calor is. By fitting the Ballygowan plant’stwo 2-tonne bulk LPG tanks with our unique telemetry system, the tanks themselves cangauge when a refill is required, letting Calor know how much gas has been used and whena delivery is required. These deliveries are always scheduled in good time, ensuring thatBallygowan - like all Calor bulk tank customers - never run out of Calor Gas.

22 20 23 21Case StudyShannon AirportCalor Gas powers this busy airport’s radiant and direct firedheating, as well as supplying the fuel for catering.Unique in both its location and its place in the history of world aviation, Shannon Airport’sgeographical position has led to it being chosen as the transatlantic gateway betweenEurope and America. The airport covers 2,000 acres in Co. Clare, employs almost 2,000people full time, with another 1,000 temporary staff during summer months, and handlesapproximately three million passengers and 50,000 metric tonnes of freight per annum.Heating the large areas of open airport space such as cargo areas, aircraft hangarsand passenger thoroughfares was proving a difficult task until Calor got involved.Thanks to the versatility of Calor Gas-fuelled heating solutions, the airport was ableto use different types of heating as best suited each area, all powered from the samefuel source.Effective heating of large open spacesDirect fired heaters work best for locations with high ventilation rates, allowing large openspaces to be effectively heated without causing a massive drop in temperature.This makes them perfect for heating the airport’s hangars. Fresh air is drawn into the heaterand heated as it passes over a gas burner, before being discharged into a distribution ductor via directional grilles to the point where it is required.Quick, controllable quality cookingHeavy footfall areaheating withoutenergy wastageFor areas such as within the airport terminal, wherelarge numbers of people are constantly passingthrough, radiant heaters are the ideal choice, giventhat they directly warm people (or surfaces) that aredirectly in their path. As radiant heaters operatewithout air movement, and do not heat air spaceabove or below the targeted areas, they avoid anypotential energy wastage.Not only does Calor provide the fuel resource for heating, it also fuels all of ShannonAirport’s catering, bringing the clean, fingertip-controlled heat and perfect results that onlycooking with gas can achieve. It was the smart choice for a range of busy kitchens whichneed high quality, high volume food on a fast and ongoing basis.Saving energy, saving moneyTo supply all these LPG requirements over such a vast area, Shannon Airport opted forthree 30-tonne bulk tanks, located away from the main airport terminals, while still provingaccessible for refuelling. Not only does buying their gas at bulk rates help save them money,Shannon’s decision to have their gas supply metered around the airport means that inquieter times of the year, specific areas can be isolated to help save on energy costs.For more detailed versions of these and other case studies, visitwww.calorgas.ie/business/case-studies

24 22 23 25How to switchYou’ll be glad to hear that the switching process from your currentfuel provider to Calor is quick, clean and simple and can reduceyour running costs!At Calor, we offer a full service where we take you right the way through conversion fromoil over to Calor Gas. From the moment you decide to switch, we handle everything foryou up to your first fill, via the following steps:1 Sales AdviceWe discuss what’s involved in switching, the pricing options to considerand any potential grants which can be claimed.2 Site SurveyWe can provide youwith all the benefits ofgas, no matter whereyou are in Ireland.You’ll also gain the comfort of using a cleanerburning, more environmentally sustainablealternative to your current fuel supply.In addition, you’ll be able to enjoy excellent CustomerSupport, online account management, money-saving energysolutions and the peace of mind that you’ll never run out of gasas a Calor customer.Our Business Development Engineers, working with Registered Gas Installers,will help you choose the energy system that best suits your business.3 Oil Removal/calortank installation *We will assist you in removing and disposing of your existing oil tank andboiler in an environmentally friendly way.4 system Installation/Gas DeliveryOur team will lead on the installation of your new energy efficient systemand deliver your first fill of Calor Gas.5 Customer supportNow you’re up and running on Calor Gas, we provide after service care toensure you’re fully comfortable with your new system.As you can see, once you decide to switch, we’re with you every step of the way to make ita simple and convenient process. If you’d like to find out how to switch today, please findcontact details at the back of the brochure.*Terms and conditions apply. Some restrictions may apply.

26 24 25 27Never run out with Calor GasWhen your business begins to use Calor Gas, you can do so safe inthe knowledge that you’ll never run out.Our tanks come equipped with an automated telemetry system that constantly monitorsyour fuel level and automatically tells us when you need a top-up. You don’t have to doa thing - and with a nationwide fleet of tankers on the road all year round, you’ll alwaysbe in constant supply.For cylinders, you can avail of our switch over system, ensuring that you’ve always gotplenty of time to order new ones.Telemetry gauge activates when LPGin your tank reaches certain level12Remote TelemetryMonitoring CentreOur monitoring centreis alerted that there isa need for your tank tobe refilled34A little energy advicegoes a long wayWith Calor, it’s the personal touch that counts.Our Business Development Engineers are highly skilled atputting together complete custom-made energy solutionsand recommending the right appliances and systems, so thatyour business can become more energy efficient and morecost effective.With our new energy survey software, our Calor SalesRepresentatives, using a tablet PC, can carry out a freeenergy survey of your premises. This will provide you with animmediate report on the energy efficiency of your business,and will outline tailored recommendations.For contact details please refer to the back of the brochure.Tanker arrives at your premises to fill tank inplenty of time - guaranteeing you never run outCalor Gas deliverytanker is dispatchedfrom local depotBetter business bill controlwith CalorAs we’ve mentioned, Calor Gas is a very manageable fuel - andwith our range of payment options, paying your company’s CalorGas bill is just as manageable.Depending on your business’s particular gas requirements, our Energy Advisors will be ableto work out a payment solution to suit you best.You can also enjoy the benefits of managing your Calor account directly atwww.mycalorgas.com. Once you complete a simple online registration, this websiteallows you to:• check your business account details, whenever and wherever you want to• view and pay your company’s Calor bills online• place an order for gas delivery• view and print all transactions, invoices and statements• and submit meter readings to ensure up-to-date billings.

28 26 29 27CHP Case StudyMiddletown Nursing Home,Co. WexfordOpened in 1984, Middletown House Nursing Home has built up anenviable reputation for comfort and care to the highest standard.Catering for 50 residents with a range of requirements, the nursinghome employs 50 dedicated staff. In addition, 20 one, two andthree-bedroom houses have been built to provide an independentlifestyle for residents.Owner Joseph Butler explains,“We’ve built a community based on quality of life, support and attention to ourresidents’ needs. Constant, reliable and controllable heat is a must.”Constant heat and power from a single fuelcombined heatand powerCalor are constantly investing in innovativenew energy solutions to help businessesand the environment alike.Combined heat and power (CHP) is the process of generatingboth electrical power and useful heat from one single source.• CHP units look and work like regular gas boilers,but are actually more than 90% energy efficient.• CHP units save money by off-setting electricalconsumption.• Unused CHP-generated electricity can be sold back tothe national grid.Recently, Joseph decided to further enhance the facilities of the complex, extending themain building and upgrading the old oil-fired heating system. The nursing home requiredconstant heat and power, ideally from a single fuel that would be cleaner and more fuelefficient, therefore Calor were contacted to provide the solution - a CHP system.The Dachs CHP system installed at Middletown uses 20.5kW heat input to deliver aconstant 5.5kW of electricity and 12.5kW of heat. In addition, it provides back up to thesolar panels that are the primary source of hot water.Lower costs, reduced carbon emissionsThe CHP unit provides electricity to the nursing home complex with the overall demand forelectricity being reduced, meaning lower costs and reduced carbon emissions. In addition,due to an internal heat exchanger, the system is 99% efficient. The total energy cost savingsare €2,500 per year, and it also emits around 17 tonnes less CO 2each year.“Working with Calor has already delivered results,” says Joseph.“We’ve noticed a real reduction in our electricity bills. We’re delighted with the system.”

30 28 29 31GHP Case StudyCastle Leslie, MonaghanOne of the few remaining family-owned castles in Ireland hasbeen involved in an ongoing improvement and restorationprogramme for the past number of years, during which the Castle’sguardian, Sammy Leslie, has regularly turned to Calor for reliable,controllable heating, water heating and catering facilities, whichare also suitable to the specific requirements of the estate.Efficient, economical heating and coolinggas fired heat pumpsGas fired heat pumps (GHP) are a costeffective green technology that can beused to both heat and cool.• CO 2emissions are typically 20-25% less than with anequivalent sized electrically driven system.• The GHP cooler requires no defrost cycle makingit capable of 100% heat output even when outsidetemperatures reach as low as -20˚C.Most recently, the castle’s Long Gallery Wing required a heating and cooling solution whichwould be sympathetic to the preservation of the building, environmentally sensitive,efficient and economical, while also capable of both heating and cooling individualrooms quickly.That solution was a Sanyo Gas Heat Pump, which, by using the castle’s original heatingsystem, was able to be installed without affecting the Long Gallery’s architecture orfeatures. Compared to traditional air conditioning units, GHPs require no defrost cycle,so the system has been able to function continuously even in severe winter conditions.Underground tank minimises visual impactAs with previous bulk Calor tanks installed for the estate’s other heating and cateringrequirements, the new tank serving the Long Gallery GHP was installed underground tominimise visual impact. All that is visible is a green access cover, allowing the ground abovethe tank to be landscaped.Sammy notes,“Calor has helped us to install a system that suits all of our needs, not only heatingand cooling rooms but one that is in keeping with the aesthetics of the castle.The system is very effective and is extremely responsive, making it both cost andenergy efficient.”

32Calor contactFor information, advice andsupport on all Calor productsand services, contact ourCustomer Support Team.ROI: 1850 812 450NI: 028 9045 5588In the event of anemergency outsideoffice hours, please dial:ROI: 01 291 6229NI: 0845 075 5588Email:info@calorgas.iewww.calorgas.ieCG701330/1.11/ISS.1Calor complies with the International Organisation for Standardisation ISO 9001.