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Business - Herzing University

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Career-Focused. Convenient. Caring.www.herzing.edu


Contents2345681012141516171819202122Chancellor’s MessageHistoryCareer-Focused. Convenient. Caring.Real Students. Real Success.Technology<strong>Business</strong>Health Care & Social ServicesDesignPublic SafetyWe’ve Got Your NumberIndustry Stamp of ApprovalCareer ServicesOther Student Services / Alumni AssociationCareer ServicesWhat Instructors Have to Say about <strong>Herzing</strong>What Employers Have to Say about <strong>Herzing</strong> GradsA Note from Your <strong>Herzing</strong> Admissions Advisor


Chancellor’s messageAt <strong>Herzing</strong> College, our mission is to providecareer-focused education in high-demandfields so students can come to school, geta solid general education, and at the sametime learn specialized, marketable skillswhile developing essential work habits. Ourhands-on coursework and combination ofacademic and real-world instruction aredesigned to provide those skills needed bystudents to be job-ready.We are not only career-focused in our educationalofferings, but we strive to servestudents in a caring and convenient manner.Our goal is to treat all students as individuals.Our staff and faculty understand thatstudents are our first priority- students areour reason for beingand we are determinedto make allreasonable efforts tohelp them succeed.For example, we tryto schedule classesduring the same timeof the day–mornings,afternoons or evenings.This makes itmuch easier for ourstudents to maintainjobs, have time withtheir families, and beinvolved in other activities. We exemplify ourcareer focus in working closely with advisorycommittees and experts from industry whendesigning our curriculum. From day one,we work with students to define their careerobjectives and prepare them for attainingemployment in their chosen professions.We’re proud of our placement results whichin most years result in 90% of our availablegraduates across the <strong>Herzing</strong> system findingemployment in their career fields within sixmonths of graduation.*Since the first <strong>Herzing</strong> campus was foundedin 1965, <strong>Herzing</strong> College has emphasized thevalues of student service, ethical behavior,and respect and fair treatment of students,faculty and staff. I am both pleased andproud to announce that this deep-rooted traditionwill be maintained by Renée <strong>Herzing</strong>,my daughter, who became President/CEO ofthe College on March 1, 2009.<strong>Herzing</strong> continues to stress the importanceof meeting the job needs of employers intechnology, business, health care, design,and public safety. Of equal importance is ourfocus on providing all that we can to helpstudents fulfill their goals. We continue tostand ready and able to demonstrate ourcommitment to your success.Yours truly,Henry G. <strong>Herzing</strong>President2*See page 17 for more details.


HistoryRich History<strong>Herzing</strong> College began in Milwaukee, Wisconsinin February 1965 as a class of twelvestudents in a seven-month computer course.Over the past forty-five years, <strong>Herzing</strong>College has expanded geographically andprogrammatically under the same leadershipto encompass four campuses in Canada.In the US, <strong>Herzing</strong> <strong>University</strong> includes elevencampuses. <strong>Herzing</strong> College campuses offerdiploma programs in the fields of technology,business, healthcare, design, legal studiesand public safety.Reputation for Success<strong>Herzing</strong> College has become a significanteducational force in the markets it serves.With a foundation based on high ethical standards,our commitment to student serviceand the success of our graduates directlybenefit employers and the communities theyserve. Our primary focus is, and always hasbeen, providing students the administrativesupport, academic knowledge, handsonskills, and personal growth required toachieve their academic goals and find gainfulemployment in their field of study.Learn from Industry Experts<strong>Herzing</strong>’s career-focused courses are taughtby dedicated and caring instructors whobring a blend of practical industry experienceand valued academic credentials into everyclassroom. As current experts in their field,our instructors make sure you’ll graduatewith the relevant knowledge and skills thatare attractive to today’s employers.Hands-on LearningThe best way to learn something is by actuallydoing it. Based on this principle, many<strong>Herzing</strong> classes have two components: lecture/demonstrationand lab. Some labs willbe conducted in our state-of-the-industrycomputer, design or medical labs while otherswill be more situational in nature (suchas creating and implementing a businessstrategy). Either way, you’ll actually be performingthe same tasks that professionals inyour field perform, thereby gaining valuable,real-life experience. Many of our programsinclude an industry internship, where studentsgain experience and knowledge alongsideindustry professionals.3


Career-Focused.Convenient. Caring.Career-Focused. Convenient. Caring.When we asked why our alumni and current students chose <strong>Herzing</strong> College, they sharedthe following as their top three reasons:1. Career-Focused• Employment from Day One: Career Services works with you as soon as you beginclasses to ensure you remain on target to secure employment upon graduation• Industry Credentials: Many of our programs and classes prepare you for industrycertification tests or licensing to give you an extra edge at graduation• Relevant Skills Training: We constantly update our programs based on industryadvisory board input to ensure our programs teach the knowledge and skills employersseek• Hands-on Labs: Regardless of your program choice, <strong>Herzing</strong> incorporates hands-ontraining into many courses2. Convenient• Block Schedules: We try to schedule resident classes inmorning, afternoon, or evening blocks to provide studentswith a more life-friendly schedule• Locations: Most <strong>Herzing</strong> College campuses are near masstransit options and offer nearby, free parking3. Caring• A student’s needs are our first priority• Every staff and faculty member commits him/herself toassisting the student• The faculty accepts responsibility to partner with thestudent in the learning process• The small student-teacher ratio provides each student with more “face time”with faculty• Administrative procedures are regularly evaluated to ensure the best possible serviceto students4


Real Students,Real SuccessOttawa — Denis MainvilleWinnipeg — Fiona HeronComputer Systems Technology<strong>Business</strong> Administration“ The small classes made it so much easier “ The faculty and staff not only provided meto work and concentrate, especially after with the knowledge necessary to succeedbeing away from a school environment for a in my chosen career, they also taught me tolong period of time. The course was divided believe in my abilities and myself. For this Iequally with as much practical work with am very grateful.”hands-on, as in-class theory. The instructorsare very professional and at the same timevery friendly, which makes the classroomatmosphere feel so much like home.”Toronto — John-Paul AlinoMontreal — Elliot GozanskyNetwork Systems TechnologyMicrocomputers and Networking“ <strong>Herzing</strong> instills the fundamentals needed “ I am currently administering a networkto succeed in the workforce through small between Montreal and France, supportingclass sizes, focus on the practical vs. the approximately 200 users worldwide.”theoretical, and support from the instructors.I found the instructors to be verythorough, knowledgeable, and understandingof the needs of all students.”5


programmers write programs to handlea specific job, such as a program to trackinventory, within an organization. They mayalso revise existing packaged software.Systems programmers, on the other hand,write programs to maintain and controlcomputer systems software, such as operatingsystems, networked systems, anddatabase systems. In some organizationsprogrammers, referred to as programmeranalysts,are responsible for both thesystems analysis and the actual programmingwork.components, including computers, the network,and software, to fit together and workproperly. Furthermore, they monitor andadjust performance of existing networks andcontinually survey the current computer siteto determine future network needs.Administrators also troubleshoot problemsas reported by users and automated networkmonitoring systems, and make recommendationsfor enhancements in the constructionof future servers and networks. Anothervery important role of a network administratoris to protect an organization’s data andsystems from unwanted intruders.Computer Networking/Administration/InformationTechnology Management/Mircocomputer andNetworking SystemsNetwork or computer systemsadministrators design, install,and support an organization’sLocal Area Network (LAN),Wide Area Network (WAN),Internet, or intranet system.They provide day-to-day onsiteadministrative support forsoftware users in a variety of work environments,including professional offices, smallbusinesses, government, and large corporations.They maintain network hardware andsoftware, analyze problems, and monitorthe network to ensure availability to systemusers.Systems administrators are the informationtechnology employees responsible forthe efficient use of networks by organizations.They ensure that the design of anorganization’s computer site allows all theRefer to inside back cover for programofferings at each campus. Please call yourlocal campus for the most current programinformation and to receive a course catalog.7


“I’m so happy right now to be attending one of thegreatest private colleges in the country, <strong>Herzing</strong>College. The quality of their education programs isvery high, and I like the way the instructors takecare of their students. I can’t wait to graduate fromthis wonderful school.”– Theo Mambula<strong>Business</strong> student<strong>Business</strong>Financial Services RepresentativeFinancial Services Representatives maintainand grow the client portfolio by identifyingand promoting personal banking solutionsfor clients’ total financial services needs.Working directly with clients, you will beresponsible for varied services and products.Employers in banks, insurance companies,investment firms, and brokerage houseslook for the same skill sets. Ideal candidatesare people looking for a secure financialfuture that will make use of their peopleskills, knowledge, and desire to makea difference.Professionals in this field typically enjoycompetitive starting salaries, good benefits,stock incentive plans, ongoing training foradvancement, and a pleasant workenvironment.8


<strong>Business</strong> Administration/ManagementThe success of a business organizationis highly dependent on employees workingtogether in a variety of areas, such asaccounting, marketing, sales, humanresources, and administration. A diploma in<strong>Business</strong> Administration prepares studentsfor a wide scope of disciplines in businessand management. People with this trainingwork in not-for-profit organizations, ingovernment, and in organizations throughoutthe private sector, including entrepreneurialendeavors. They are proficient in the useof computer software and applications andhave a broad understanding of businessfunctions.Office Automation/AdministrativeAssistantPerforming highlydiversified tasks, thebusiness office professionalmust beproficient in computersoftware and businesscommunications.Office professionals are necessary to theadministration of services in various areas ofan organization, including finance, accounting,marketing, operations, human resources,customer service, sales, and purchasing.The responsibilities of an administrator mayinclude spreadsheet and report development,bookkeeping, and business administration,as well as playing a major role in thedelivery of services to clients.Accounting and Payroll AdministratorThis program provides students with thenecessary accounting skills and knowledgefor entry-level accounting and payroll positionsin both small and large organizations.In small establishments, accounting andpayroll administrators handle all financialtransactions, recordkeeping and payrollduties which includes everything fromrecording transactions and producingfinancial statements to preparing reportsummaries for supervisors and managers.In large offices and accounting departments,professionals may have more specializedtasks. They may total, balance, and reconcilebilling vouchers; ensurethe completeness andaccuracy of data on accounts;code documentsaccording to companyprocedures; or handleemployee payroll.Law Clerk/Paralegal/Legal AssistantThis program provides an overview of legalprinciples, practices, and procedures. Areasof study include law office procedures, English,word processing, legal theory, and thepractical application of the law in various lawsettings. Graduates will be prepared to workin law offices or legal departments of manyorganizations in several sectors. Graduatesshould find employment opportunities withlaw firms, government offices, private industry,accountants, and real estate companies.Many Paralegals prefer to be self-employed.9


“ I chose to go to <strong>Herzing</strong> <strong>University</strong> because,first of all, it is just very convenient.The classes are small as opposedto some of the local bigger schools andI was really interested in a morepersonal setting.”– Maureen MangelsHealth Care graduateHealth Care& Social Services10Pharmacy TechnicianPharmacy Technicians play an importantrole in providing essential health careservices in their communities. They orderand receive medications and pharmaceuticalsupplies. They utilize specializedsoftware to maintain patient profiles,prescription orders, and inventories.Pharmacy technicians compound prescribedpharmaceutical products bycalculating, measuring, and mixing thequantities of drugs and other ingredientsrequired. They assist pharmacists byordering, packaging and labeling pharmaceuticalproducts and by maintainingprescription records and inventories ofmedication and pharmaceutical products.Working with the registered pharmacist,pharmacy technicians demonstrate tactand excellent judgment to ensureconfidentiality of sensitive information.Upon graduation, Pharmacy technicianscan work in either a community, clinic, orhospital pharmacy. Job opportunities alsoexist in government health departments,insurance, and pharmaceutical companies.Some common job titles include: pharmacytechnician, pharmacy technical assistant,and pharmacy aide.


Clinical Office Assistant/Medical Office AdministratorThese professionals play an important roleon the medical office team. They performroutine administrative and clinical tasks tokeep the offices and clinics of physicians,podiatrists, chiropractors, and optometristsrunning smoothly. Their duties vary fromoffice to office, depending on office location,size, and specialty. They answer telephones,greet patients, update and file patient medicalrecords, fill out insurance forms, handlecorrespondence, schedule appointments,arrange for hospital admission and laboratoryservices, and handle billing andbookkeeping.Clinical duties may include taking medicalhistories and recording vital signs, performingvisual acuity tests, performing simple labtests such as urinalysis, performing electrocardiograms,removing sutures, changingsterile dressings, explaining treatmentprocedures to patients, preparing patientsfor examination, and assisting the physicianduring patient examinations.Health Care Aide/Personal Support WorkerHealth care aides/personal support workersprovide critical health care services topatients in hospitals, nursing homes, andother health care facilities. They assist nurses,hospital staff, and physicians in the basiccare of patients. Basic care includes a rangeof duties covering everything from makingbeds and maintaining patients’ rooms totaking vital signs and operating health careequipment. Health Care Aides/Personal SupportWorkers can be found working in hospitals,nursing homes, and privateresidences, as well as other health carefacilities. Other job titles can include nurseaide, patient care aide, nursing attendant,and personal care worker.Medical Laboratory AssistantMedical laboratory assistants are importantmembers of medical laboratory teams.They are employed in medical laboratories,hospitals, clinics, research institutes, anduniversities. Medical laboratory assistantsare responsible for collecting blood samplesand for providing instructions to patientson how to collect samples of various bodyfluids for specific tests ordered by the doctor.They will label, file, handle, store, andprepare them for testing. Quality of workof the medical laboratory assistant is veryimportant since it affects the accuracy of thetest results that in turn determine diagnosisor medical treatment.Community and Social Services WorkerCareers in community and social servicesappeal to persons with a strong desire tomake life better and easier for others.Workers in this industry usually are goodcommunicators and enjoy interacting withpeople. Community and social servicesworkers provide many types of assistance topeople in the community, from determiningeligibility for social assistance and healthprograms and counseling on child care tohelping clients with physical and mentalproblems and those involved in drug andsubstance abuse. <strong>Herzing</strong> College’sprogram includes education in customerservice, profiling high risk populations,sociology, and psychology.11


“ I knew early on that I wanted to be involvedin the residential design field, and <strong>Herzing</strong>College had [a program] in design that justseemed to fit perfectly with what I was lookingfor. I was able to obtain a job almostimmediately after graduation, and I use theskills that <strong>Herzing</strong> taught me every day.”– Erica MartyDesign graduateDesign123-D AnimationComputer animation is one of the most rapidlyexpanding areas of design, encompassingtechnical development and creativity. Theexpansion of the market and the applicationsof computer animation are predicted to havean explosive growth for many years to come.This is an exciting, fast-changing, and rewardingarea.This program prepares students with theskills and competencies needed in the game,flim and television industries. It includesstoryboarding, character animation, modelingcharacters and scenes, texturing, specialeffects, lighting, and an internship. Animationstudies begin with a strongfoundation in design, drawing, color, 3-Danimation, and game production. As theyadvance, students learn to develop a storyboard,create and animate 3-D models,and develop background layouts and specialeffects. Students learn to work in productionenvironments and to market themselves andtheir skills. As part of their coursework, allstudents develop a demo reel to show prospectiveemployers.


CAD DraftingDrafters prepare technical drawings andplans used by production and constructionworkers to build everything from manufacturedproducts–such as toys, toasters, industrialmachinery, or spacecraft–to structures,such as houses, office buildings, or oil andgas pipelines. Their drawings provide visualguidelines, showing the technical details ofthe products and structures and specifyingdimensions, materials to be used, and proceduresand processes to be followed. Draftersfill in technical details, using drawings,rough sketches, specifications, codes, andcalculations previously made by engineers,surveyors, architects, or scientists.Computer Graphic DesignGraphic designers are visual problemsolvers. They enjoy the challenge of workingwith clients and resource people to produceeffective visual communications. Artistscreate art to communicate ideas, thoughts,or feelings using a variety of methods includingboth print & Web design. Graphic artistscreate special effects, animation, or othervisual images using film, video, computers,or other electronic media.Graphic artists can work in a variety ofindustries, including computer and dataprocessing services, advertising, and themotion picture and television industries.They use computers to create the largeseries of pictures that form the animatedimages or special effects seen in movies,television programs, and computer games.Some are involved in the production of televisioncommercials, movies, print, and animation.Graphic designers are challenged tomeet tight deadlines and to produce originaldesigns within the parameters of budget andtechnology.Upon graduation, you may work with photographers,illustrators, typographers, printers,programmers, and fabricators in a rangeof industries, including advertising firms,commercial printing firms, and publishingcompanies. Some common job titles includeadvertising designer, graphic artist, andlayout/page designer, to name a few.Web & Print Production ArtistThis program provides instruction in computergraphic design to create high-qualitylayouts and designs. The program combinesmany of the skills developed in traditionalgraphic design and web design programs.Web Site Design/Web DevelopementWeb site designers work with specializedWeb languages such as HTML and JavaScript®;Web graphic applications such asPhotoShop®, Flash®, and Fireworks®; andWeb authoring tools such as FrontPage®and Dreamweaver®. Web site designerswork in any organization that has client-sideWeb applications, such as IT companies,businesses, or government agencies. ManyWeb designers offer their services as freelancersto a variety of organizations spanninga multitude of industries. Possible job positionsinclude Web designer and client-sideWeb site developer.Interior DesignInterior designers conceptualize and produceaesthetic, functional and safe designs forinterior spaces in residential, commercial,cultural, institutional and industrial buildings.They are employed by architecturalfirms, interior design firms, retail establishments,construction companies, hospitals,airlines, hotel and restaurant chains, andother establishments or they may be selfemployed.13


“ The education I received gave me an opportunity tolearn about the finer aspects of police investigations,as well as dealing with the public.”– Tyrone McCallPublic Safety graduatePublic SafetyPolice FoundationsA career in policing is primarily about working with people to ensure public safety throughcrime prevention and law enforcement. Police work requires the building of relationshipsin the community and sensitivity towards the needs of people from all races, cultures andbackgrounds.The police foundations program maps to the Constable Selection System developed by theOntario Ministry of Public Safety and Security. Applicants must be able to meet minimum vision/ hearing / physical fitness requirements for local police services.14


We’ve Got Your Number10090Available graduates80employed in theirfield of study*(by campus)70605040302010MontrealOttawaTorontoWinnipeg98% 94% 95% 99%*2008100Available graduates90employed in their 8070field of study*60(by program area,50all campuses combined)40302094% 98% 97% 98%10*200815


Industry Stamp of Approval<strong>Herzing</strong> Colleges are licensed by the appropriate provincial authorities.<strong>Herzing</strong> College seeks to gain industry approval by injecting certification preparationinto many of our programs. Our graduates often complete rigorous independent testing thatresults in industry-recognized specialization from organizations like Microsoft®, CompTia®,and Oracle®, to name a few.Some companies utilize industry certifications to provide a third-party basis to ensure that ajob applicant has a certain skill/knowledge base. This saves the employer the time of doingindependent technical testing or appraising the curriculum taken by the student.With industry certifications, there is some employer concern about a “paper” certification.This type of certification is generally given to a person taking a crash course where the onlyfocus is to pass a certification exam. With these short programs, there is often insufficientlab and instructional time to train the student to actually do the work. At <strong>Herzing</strong>, weprovide much more time in certification subjects within our academic programs than istypically provided in short-term courses.Here are some of the premier industry certification trackscovered within <strong>Herzing</strong> College’s regular curriculum:Technology and Health Care Certificates Include:• Microsoft Certified System Administrator (MCSA)• Certified Pharmacy Technician• Microsoft Certified Solution Developer (MCSD)* (CPhT)**• Cisco Certified Network Associate (CCNA)• Oracle Certified Professional• A+, Net + Certification (CompTia)• Certified Internet Webmaster (CIW)*• Linux**Not all exams are covered in these tracks.**Only available in Ontario.16


Providing industry with the mostimportant resource of all—YouSince 1965 <strong>Herzing</strong> College has been a leader in providing a wide range of organizations andcompanies with trained employees who are able to be productive immediately. Our careerservices departments exist to help employers meet their needs for qualified technologyprofessionals. Our strength lies in the quality of our graduates, who have “state of theindustry” skills in business, technology, design, or health care and social services.The <strong>Herzing</strong> College Career Services Department’s objective is to develop long-termrelationships with human resource and industry professionals that will contribute to theirorganizations’ growth. All career services provided by <strong>Herzing</strong> College are free of chargeand offer the following to employers:• Highly trained, competent candidates• Pre-screening of candidates to meet the employer’sspecifications• Each graduate comes with the <strong>Herzing</strong> College QualityService Guarantee. If an employer feels (within the first12 months of employment) that a <strong>Herzing</strong> graduateneeds additional training in a course the student hastaken at <strong>Herzing</strong>, we’ll provide it for free!<strong>Herzing</strong> graduates have what employers need:• Sound technical competencies• Professional attitudes• Motivation• Team skills17


Other Student ServicesOther Student ServicesAt <strong>Herzing</strong>, you’re not just a student, you’re avalued customer.We realize that attending a college is oneof the most important decisions you’ll evermake. At <strong>Herzing</strong>, we know that making theright choice is more than a matter of goingto class, graduating, and finding a job. Weknow that your educational experience andsuccess are highly dependent on a range ofperipheral services that make the experiencecomplete.Financial Aid Services<strong>Herzing</strong> College will help students developfinancial plans to pay for their educationthrough a combination of financial aid, familycontributions, and employer tuition reimbursementplans.A variety of methods of meeting educationalexpenses is available at each campus.Financial aid (if you qualify), including Provincialstudent assistance programs, bursaries,and Canada Student Loans*, may bearranged to assist with the cost of tuition,school supplies, living expenses, and transportation.These different types of aid areusually combined in a “package” that canmake it easier to achieve your career goals.Service Quality AssuranceThis assurance is aimed at satisfying theneeds of students and their eventualemployers. It states that a <strong>Herzing</strong> Collegestudent may retake any course with which heor she is dissatisfied at no additional chargefor tuition. <strong>Herzing</strong> College will allow anygraduate to retake a course if an employerfeels that he or she is not functioningsatisfactorily in a job related to his or herprogram of study. The graduate will beallowed to retake any course offered in thestudent’s completed curriculum withouttuition cost to the student or the employer.Students must complete and pass the courseand meet other conditions.*Does not apply in the Province of Quebec.Alumni association18We want you to stay in touch with us afteryou’ve graduated and landed your first job.At <strong>Herzing</strong> College we are proud of ouralumni and encourage every graduate to joinour Alumni Association. As a member of thisno-obligation association you will have theopportunity to be active in an organizationdesigned to assist in your professionaldevelopment through:• Participation in a professional forum fornetworking with peers and throughparticipation in annual alumni events.• Mentoring current <strong>Herzing</strong> students.• Gaining public speaking experience byaddressing students on the rewards andchallenges of their selected career field.• Serving on curriculum advisorycommittees or the <strong>Herzing</strong> CollegePresident’s Council. Being active in the<strong>Herzing</strong> College Alumni Associationdemonstrates your commitment to yourcollege and your community — it looksgreat on your resume, too!Qualifying alumni may take one subject freeof tuition and for additional subjects receivean institutional grant for 10% of the tuition.


Career ServicesEmployment from Day OneAt <strong>Herzing</strong>, providing you with marketable skills is an important part ofwhat we do. Helping you find employment is another big part of ourcommitment to your success. Our Career Services Department will beworking hard behind the scenes from the minute you start your training.As you get closer to graduation, the Career Services Departmentmoves to the forefront in its efforts to help secure employment.Building strong, long-lasting relationships with employers is animportant objective for every career services department.Employers of all sizes in a variety of industries look to us tohelp them fulfill their human resource needs by providing themwith qualified professionals.You can find <strong>Herzing</strong> graduates contributing to thesuccess of organizations such as...Bell CanadaBombardier AerospaceCanadian Medical AssociationCanadian Space AgencyCanadian Transportation AssociationCanwest Global Communications Corp.ClientlogicComputer Sciences CorporationCorel CorporationEDS Canada, Inc.Groupe DocumensHealth Sciences CentreHewlett PackardHospital for Sick ChildrenIBMJames Richardson InternationalManitoba Justice and Court SystemsPublic ProsecutionsManitoba Public InsuranceNygard InternationalOptimal RoboticStatistics CanadaTelusTenrox CorporationThompson Dorfman SweatmanLina PerettoaCareer Services Director19


What Instructorshave to say about <strong>Herzing</strong>At <strong>Herzing</strong> College we take pride in our work.Our instructors are highly qualified and dedicatedprofessionals, who collectively bringa total of 479 years of practical industry andteaching experience into their classroomsevery day. That’s an average of 11.5 years ofexperience per instructor. In addition to thisexperience, many of our instructors havecredentials ranging from a bachelor to adoctorate degree.Furthermore, most of our instructors haveadded industry-recognized certifications totheir educational credentials.Some of the industry certifications held by<strong>Herzing</strong> instructors include:• Oracle Certified Professionals• Microsoft Certified Professionals• Microsoft Certified Systems Engineers• Certified Allied Health Instructors• Certified Dental Nursing Assistant• Novell Certified Professionals• Cisco Certified Professionals• CompTia Certified Professionals• Certified Internet Webmasters• Certified Graphic Designers• Linux Certified Professionals• Sun Systems Certified ProfessionalsAll of this experience, knowledge, andskill translates into student satisfaction.Annual student surveys haveconsistently shown that 9 out of every10 students attending our collegehave been satisfied with the qualityof instruction.20Jim WilliamsComputer Technology Instructor


What Employers have tosay about <strong>Herzing</strong> Grads“ The Red Cross (Quebec Division) hasrecruited many <strong>Herzing</strong> Interns (past andpresent). We put them in charge of difficultprojects, and they deliver results with littlesupervision. I am so confident of theirperformance that when I am not in the officeI leave them in charge of the province-widenetwork.”Costa Zoumboulis, Network AdministratorRed Cross (Montreal, Quebec)“ Savantsoft Technologies, a Cité du Multimediacompany in operation since 1998, hasretained in the past the services of computerprogramming and networking interns from<strong>Herzing</strong> College. Although many othercolleges were approached, due to thequality and thoroughness of the peoplereferred by <strong>Herzing</strong> College, many wereselected and retained for permanentemployment. Our progression in oursoftware products would not be the samewithout <strong>Herzing</strong>. Thank you for your supportand your quality.”Me Christian Malard, L.L.B.; Attorney,Member of Quebec Bar SavantsoftTechnologies Inc. (Candiac, Quebec)“ EDS Canada, the country’s leading globalinformation technology services company,has had a long-standing relationship with<strong>Herzing</strong> College. Over the years, we havehired several <strong>Herzing</strong> graduates from avariety of disciplines. <strong>Herzing</strong> Collegeprovides quality training and certificationin those areas that are required in the ITindustry. Their students graduate with greattechnical and professional skills.”Dave Hughes,EDS Canada Inc. (Toronto, Ontario)“ We have had great success with internshipsdue to the high level of training. We look for<strong>Herzing</strong> training in hiring all of our LegalAssistants. Keep up the good work!”Sandip Sett, Attorney Inkster ChristieHughes (Winnipeg, Manitoba)“ Thank goodness for <strong>Herzing</strong> College. Whereelse would we find such able and enthusiasticDoctor’s Assistants trained in medicalterminology, office, and billing procedures?”Brian Rodeck, Assistant Executive DirectorManitoba Clinic (Winnipeg, Manitoba)“ The graduates of <strong>Herzing</strong> College are trainedto meet today’s challenging technical andbusiness requirements. We are impressedwith the skills of the <strong>Herzing</strong> graduates. Theycontinually exceed the expectations of ourclients!”Isabelle Copeland, General ManagerHarrington Staffing Services/InformaticsResources (Ottawa, Ontario)Additional comments gathered from a surveyof <strong>Herzing</strong> graduate employers:“ <strong>Herzing</strong> graduates are....dependable & professional.”....enthusiastic & knowledgeable.”....very good at learning.”....conscientious & hard-working.”....outstanding individuals.”....hardworking, personable, & verywell trained.”A survey of employers who hired <strong>Herzing</strong>graduates indicated that 2 out of 3 employerswould “prefer to hire a <strong>Herzing</strong> graduate.”21


a note from your <strong>Herzing</strong>Admissions AdvisorI hope that this booklet has answered some of the questions you have about <strong>Herzing</strong> College.As an admissions advisor, I am trained to answer any questions you may have regarding ourcollege. Questions like: “What is the cost of tuition?” “When can I get started?” “What arethe admissions requirements and what programs of study are available?” When you visit ourcampus, I can provide you with information about everything from our mission statement toindividual course descriptions.I’ll be glad to sit down with you and review your educational and careerobjectives, go over our program offerings, take you on a tour of ourlabs and classrooms, and have you meet some of our faculty, staff,and students. We can also arrange a meeting with one of ourfinancial aid representatives. They can help you find a financialplan that meets your specific situation and needs.If you haven’t already visited one of our campuses, you cando so by contacting the admissions department at any ofour campuses or by setting an appointment online.Continuing your education is one of the most importantdecisions you will ever make in your lifetime. At <strong>Herzing</strong>we understand the importance of that decision, and werealize that there are many options available to you.We stand ready to help you in any way possible tomake the right choice. We hope that means joiningthe <strong>Herzing</strong> family.22Maribeth GrahamAdmissions22

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