What is Anti-Social Behaviour? - Eastlands Homes

What is Anti-SocialBehaviour?

What is Anti-Social Behaviour?Anti-Social Behaviour (ASB) is any behaviour from an individual person or group of peoplewhich causes you harassment, alarm or distress.If you suffer from ASB it can seriously affectyour physical and mental wellbeing. It canhave a drastic effect upon your daily life soyou must report it.Who can I report ASB to?If you are an Eastlands Homes tenant youshould contact your Housing Officer bytelephoning Eastline on 0161 274 2190.Alternatively you can ring the Nuisanceand ASB Team at Eastlands Homes on0161 274 2174. The Nuisance and ASB Teamhave a dedicated officer for Openshaw,Beswick and Clayton.If we don't know there's a problem, we can'tsort it out for you.What is Eastlands Homes' policy on ASB?All reports are taken seriously. We won'ttolerate ASB from any resident. If you live inan Eastlands Homes property and you causeASB, or allow it happen in your house, youwill face very serious consequences. Youcould even be evicted from your home.What if I don't live in an EastlandsHomes property?As long as either you or the person(s) causingthe problem live in Openshaw, Beswick orClayton you can still contact the Nuisanceand ASB Team. You'll get the same service,which is free to anyone in the community.What will the Nuisance and ASB Teamdo when I report ASB?We'll investigate your concerns normallywithin 48 hours. If it's so serious that yourequire immediate assistance to protect youand your family, we'll meet with you straightaway. We're fully committed to workingclosely with the neighbourhood wardens andlocal police. We will offer you support andadvice.Eastline: 0161 274 2390 (8.00am – 5.30pm weekdays) • email: eastline@manchester.gov.uk • www.eastlandshom

Most importantly, we will consider yourneeds and wishes throughout the process.We don't always need your name or address.As long as you let us know when and wherethe problem occurs, we'll try to witness theincidents.Do remember though, it can take time toresolve ASB problems as evidence has to becollated before a case can be progressed.What action can we take?There are various options open to us:● Acceptable Behaviour Contract. This is avoluntary agreement normally between ayoung person, parent, youth interventionofficer and nuisance response officer. Thisagreement outlines what behaviour isacceptable and what isn't.● Pre Anti-Social Behaviour Order Warning.This is an official warning to theperpetrator (person committing the ASB).This warning is conducted with a PoliceOfficer, neighbour nuisance officer andhousing provider present.● Anti-Social Behaviour Order. A legal orderissued through the Courts. This order willprevent specific types of behaviour andoften excludes the perpetrator from acertain area.● Injunction. This is a Court order specificallydesigned to protect an individual orgroup, following ASB, threats orintimidation.● Possession Order. We will work with youand your landlord to ensure that anapplication is made to the Courts,following breaches of tenancy, which caninclude anti-social behaviour.● Mediation. Sometimes legal action is notthe best way forward and we can resolveneighbour problems through mediationand agreement.The most import aspect throughout anyinvestigation is the quality of life forresidents, and the impact upon thecommunity. We will not tolerate Antisocialbehaviour.es.org

Contacting Eastlands HomesCall Eastline (0161) 274 23908.00am – 5.30pm weekdaysWrite or visitEastlands Homes, Eastlands House,Victoria Street, Openshaw, M11 2NXReception open 8.45am –4.30pm weekdaysFax (0161) 274 2133email: eastline@manchester. g o v. u kw w w. e a s t l a n d s h o m e s . o rgPour recevoir ce document en votre proper langue,veuillez téléphoner le numéro en bas de cette page.F re n c hA r a b i cB a n g l a d e s h iC h i n e s eG u j e r a t iP u n j a b iU rd uThis information can be providedon tape, in braille, in large print orin another language. Contact Eastlineon 274 2390 for details.