Issue 30 - Eastlands Homes

Summer issue 2010 no 30
StreetsAhead
News and views from Eastlands Homes
Our
Apprentice
Scheme
- Page 4
Inside
Safe at Home Scheme
- Page 8
Youth Conference
- Page 15
Photography
Competition - Page 16

The news from Eastlands homes
Contents
Welcome to the Summer issue of Streets Ahead.
We’ve recently launched
a new initiative in
conjunction with Safe at
Home to offer you FREE
safety equipment to help
protect your children in your
home. Turn to page eight
for further details.
Times are tough for
everyone at the moment,
so for useful tips on how to
save money, as well as the
environment, have a look at
page 13.
Make sure you have your
say by filling out the tenant
satisfaction survey that you
will have received through
the post for a chance of
winning £75 in high street
vouchers as well as helping
us to make sure our services
are the ones that you want.
Hopefully you’ll be reading
this newsletter whilst you
are sitting outside, soaking
up the sun! Have a great
summer – and remember
to get in touch with me
if you have any ideas or
suggestions for the next
copy of Streets Ahead (call
me on 0161 274 2164).
Abi
Editor
Keeping control
of your pets
Please remember that it is your responsibility to keep your
pets under control when we visit your home.
In this Issue…
Win up to £250 by simply
filling out a survey!
p4
2
Help Stop Tenancy Cheats
Walkabouts
Money Matters
p7
p9
p12
Our Apprentice
Scheme
p4
Our
Performance
p10

Tenant Satisfaction
Survey 2010 – make
your views count!
You will have received a
survey through your door
recently, asking for your views
on our services.
This survey is carried out
every three years and is very
important in helping us to
make further improvements
to the work we do and the
services we provide.
Everyone who replies will
automatically be entered into
a prize draw with a chance
to win high street vouchers
up to £75.
Don’t miss this opportunity to
help make a difference to the
way Eastlands Homes runs
services in your area – every
opinion counts.
The
Green Section
p13
If you want help completing
your survey or would like
more information, please call
Ipsos MORI on 0808 238 5497
or eastlands@ipsos.com or
your local Eastline.
Customer Involvement
– Task Team Kit p14
Coming
Soon…
Fun and
Feedback
event
On the 6 August, we are
having our annual Fun and
Feedback day at Gorton
Education Centre.
The event is an opportunity
for all our customers to
meet each other, talk to
us and give feedback and
ideas on the services we
provide while having fun.
Look out for a flyer coming
through your door which
will give you details of the
day including transport
information and your
unique number to enable
you to be entered into
the raffle to win a great
selection of prizes!
For more information about
the fun and feedback day,
please call Ashleigh on
0161 274 2149.
Repairs Survey
Results
If you fill out your repairs
satisfaction survey after
having a repair completed,
you could be in with a
chance of winning £50.
And the winners this
time were:
Mrs Wilson from Clayton
and
Mrs Walters from Gorton.
3

4
WIN up
to £250
by simply
filling out
a survey!
If you have had improvements
works carried out in your
home remember to fill out the
satisfaction survey if you would
like to win yourself £250.
Remember
your rubbish!
Please make sure that you
bring your bins in on the
same day after collection.
Complaints have been made
to Environmental Services,
and if the bins continue to
be left outside for days on
end, they will arrange to
take the bins away.
Be careful
during the
summer
months
Now that the weather is
improving, make sure that
you lock up any windows
and doors to ensure that
you are not a victim of
burglary.
Eastlands
Apprentice
Eastlands Homes is committed to providing
training and local labour opportunities.
We offer a number of ways
to increase employment
opportunities through
apprenticeships, volunteering,
work placements and working
with the Future Jobs Fund.
Currently we have seven
apprenticeships and the
individuals are working
hard to be successful in
their studies whilst gaining
practical experience with
Eastlands Homes.
We recruit people for
trainee, volunteer and work
experience positions. People
from all of our diverse
communities are encouraged
to apply so that our workforce
reflects the customers that
we serve.
Antony Oduntan started work
as an ICT apprentice:
“I started working at
Eastlands Homes in February
as an apprentice on the ICT
team. Before that I worked
for Arawak Walton Housing
Association employed
through the Future Jobs
Fund. My day-to-day job
largely includes providing
support to users who are
having any issues to do with
IT. I have enjoyed my time
here so far, this is mainly
down to the friendly and
welcoming people at each of
the offices. I am also studying
on an IT Practitioner’s course
as part of my apprenticeship.
The course I am studying will

Scheme
Antony Oduntan
last 2 – 3 years and I will be
working at Eastlands Homes
for the duration of the course.
Hopefully the combination of
study and practical working
will enable me to get a good
job in ICT in the future.”
Our Customer Involvement
Team has a range of
volunteers who we support
to develop new skills. We are
working with two schools
to offer work placements
which enable young people
to receive a taste of work life
as well as gaining invaluable
skills.
Recently, we have been
working with the Future
Jobs Fund to provide six
month work experience
opportunities for members of
the local communities. The
individuals bring key skills
to the organisation whilst
helping them to develop
different skills and increased
confidence and improve
their chances of future paid
employment.
All of our contractors are
expected to employ local
people and also take on local
aprentices.
Since starting our £150
million pound improvement
programme they have
employed over 20 apprentices,
many of which live within the
areas in which they work.
The apprentices get
actively involved with
the local communities,
giving something back as
well as making valuable
contributions to the industry.
The contractors who have
employed apprentices are:
• Baas Construction
• Casey’s
• Henry Boots
• Allten Windows
• Connaughts
• Safe and Sound
• Wrekin Windows
5

Keeping you safe
Operation Thunderflash was a week-long
initiative that saw Greater Manchester Police
blitz the streets of inner-city Manchester. Over
200 offenders that have caused distress and
disruption to this community were arrested.
Inspector Steve Palmer from the Longsight and
Ardwick Neighbourhood Policing Team said: “Our
community have told us that they want police
in this area to tackle burglary, robbery, antisocial
behaviour and serious violent crime, so that is
exactly what we will do.
“Seeking out and arresting those people who live
among us and commit these terrible crimes is our
number one priority. I hope the heightened police
presence has not made any residents feel alarmed
or anxious; the activity we carry out is with the
sole intention of making this community a safer
place to live and work.
“Information passed on to us by the public plays
a vital role in helping us get these criminals off
the streets. Our Policing Pledge to the people of
Manchester states that we will listen to everything
you have to tell us and we will act on it.”
To help GMP identify any problems in your area
please get in touch and tell them the issues that
matter to you the most.
Longsight and Ardwick
0161 856 4223 b1.npt@gmp.police.uk
Gorton and Levenshulme
0161 856 4288 b2.npt@gmp.police.uk
Rusholme and Fallowfield
0161 856 4423 b3.npt@gmp.police.uk
Ancoats, Clayton, Miles Platting
0161 856 3521 a5apt@gmp.police.uk
Openshaw, Beswick
0161 856 3502 a6apt@gmp.police.uk
You could also go online at gmp.police.uk
and fill out a priority form or attend a monthly
neighbourhood surgeries – dates and times are
on the website.
Getting the most out of your
rent payments
We work hard to make sure your rent
payments are spent on the right things and
that we always achieve value for money –
but we need your help.
We have set up a new Value for Money Customer
Panel to look at savings and reducing costs, as
well as improving the way we do things. The
group held their first meeting in May and will
continue to meet on the first Monday of each
month. There are still a few vacancies for any
interested customers, especially those living in
Longsight and Rusholme.
At the first meeting, the panel was given an
6
introduction to the issue of value for money and
how it can be applied to our services. Members
were asked to think about which issues were
most important to them and what needed to be
reviewed first. At the June meeting, members
developed an action plan for the panel.
If you want to take part in the Value for Money
Customer Panel, please contact Ashleigh Hogan
on 0161 274 2149.
Have you got an idea that could help us
save money Get in touch – call your local
Eastline team listed on the back page or email
vfm@eastlandshomes.co.uk

Help Stop
Tenancy Cheats
Do you know someone who:
• Is subletting or renting
out their home without
permission
• Is not using their property as
their sole or principle home
• Has used false documents to
get a home
What can you do to help
We are working hard to track
down Tenancy Cheats and
ensure that homes are given to
people who really need them.
Your help in reporting tenancy
cheats is important because you
can see what is happening in
your neighbourhood.
• You might know that
someone has a home that
we don’t know about, or that
gave false information in their
housing application
• You might suspect someone
of subletting if you have seen
them collect rent from your
neighbours
• You might be suspicious
because the tenants of a
property keep changing
CALL 0800 028 9575 NOW!
*There is a national cash reward
scheme for information supplied
that leads to the recovery of a
property. This reward is £500 and
will cover the first 1,000 properties
nationally that are recovered.
If you prefer, you can provide
information anonymously.
However, if you would like to
be put forward for the £500
potential reward, we will need
your details. Please note that
these are for use only for the
tenancy fraud initiative and will
be kept confidential.
If you suspect someone is
a tenancy cheat, please let
us know. It could make a
big difference to people in
real need.
A new ‘view’ from Gorton
Local Eastlands Homes
residents, Angela and Tony,
are soon to be launching a
new magazine, ‘View’.
With articles from Manchester’s
up and coming comedy writer
Alex Wormal and using local
talent, View is an A5 magazine
full of colour which will
celebrate everything that is
great about Gorton, past
present and future.
View magazine will be
published every two months,
starting this July, so keep an eye
on your letter boxes!
Angela Howard
Contact the View news desk on 0871 977 4388 or
email gorton@tangible-media.co.uk with any birthdays,
weddings, celebrations or events you’d like to share.
7

Safe at Home Scheme
The Safe At Home Safety Equipment Scheme is a major initiative
to help families keep their children safe from home accidents,
and Eastlands Homes are operating the scheme for its customers.
Each family can benefit from safety gates,
window restrictors, non-slip bath/shower mats,
fire guards and locks for kitchen cupboards:
Which families can benefit
To receive equipment under the national
scheme families must be in receipt of one of
the following benefits:
a. Income support
b. Job seeker’s allowance (income based)
c. Income based Employment and Support
Allowance1
d. Tax credits – one of the partners receives
tax credit and have a valid NHS tax
exemption certificate
e. Disability living allowance care or
mobility component for a disabled child
f. Housing benefit
g. Council tax benefit (not council tax
discounts)
Have child/children aged 0-5 years of age.
We are one of the few Housing
Associations in the country operating
this scheme.
If you are eligible and interested in having
FREE home safety equipment please contact
the Financial Inclusion Officer at your
local housing office – just ring Eastline. An
assessment visit will normally take place at
your home within 1 week to agree which
equipment you need. The equipment will
normally be fitted by our friendly Warden
team within 2 weeks of the assessment visit.
8

Walkabouts
The Estate Walkabouts will take between 1 and 2 Hours. Please be on time as the
Officers have other appointments they will need to cover during the day.
Estate Walkabout Belle Vue House
Date Time Location Housing Officer Start
19 October 10.00 Belle Vue Street Estate Paul Egan Team Leader Birch Street
20 October 13.30 Crossley Street Paul Egan Team Leader Blackwin Street
12 October 10.00 Ryder Brow Steve Lestrange Wayland Road
14 October 10.00 Mount Road, Buckley, Manby, area Steve Lestrange Buckley Road
7 October 13.30 Wembley Road Nicola Casey Holmcroft Road
6 October 13.30 Stanley Grove Nicola Casey Stanley Grove
4 October 10.00 Hampden Neville Fee Belle Vue Office
5 October 13.00 Mount Road, Sanby, Hexham, Cleadon, area Neville Fee Sanby Road
13 October 10.00 Abbey Hey Lane Steve Sharkey Ashkirk Street
14 October 13.30 Chapman Street Steve Sharkey Chapman Street
21 October 10.00 Green Fold Steve Sharkey Green Fold
Estate Walkabouts Cornbrook House
Date Time Location Housing Officer Start
2 September 10.00
16 September 10.00
11 October 10.00
Gt. Western & Parkfield St, Claremont,
Viscount St and Wilmslow Rd (Area1)
Victory St, Platt Lane, Wilmslow, Wilmslow
& Claremont Rd (Area 2)
Dickenson Rd / Platt & Worsley Courts-
(Area 3)
Diane Roughley
Corner Claremont/
Viscount St
Diane Roughley See above (Area 2)
Diane Roughley
Corner Hythe/
Dickenson Road
Estate Walkabouts Eastlands House
Date Time Location
23 June 11.00 2a/2b-Lily Thom/Victoria St
20 July
20 October
18 August
6 October
22 September
1 October
11.00 01 Alvan Square
11.00 03/04 Jinnah Close/St Barnabas Square
11.00
B1/B2/B3 Raglan Cl /Castleton Wlk./
Silfield Close
20 October 11.00 B4/B5 Bevan Cl/Grace Walk
23 June
26 August
13 October
21 July
27 October
11.00
C1/C2/C4 North Cres/First Ave/
Coatbridge St
11.00 C3/C5 Hartington Dr/Pioneer St
Housing Officer
(Street
Environment
Manager)
Kam (Balvant
Mistry)
Kam (Balvant
Mistry)
Lee/Kam
(Balvant Mistry)
Lee/Carolyn
(Balvant Mistry)
Carolyn
(Balvant Mistry)
Sharon (Karen
Grisdale)
Andrea (Karen
Grisdale)
Start
Meet at
Chisolme St
Meet at Vine St
Meet at Jinnah
Close
Meet at Raglan
Close
Meet at Bevan
Close
Meet at Junction
of Coatbridge St
and Stokes St
Meet at Pioneer St
9

Our Performance
Your
Complaints
• Complaints received
(Jan to Mar 10): 82
• % tenants satisfied with the
way their complaint was
handled: 72.4%
How are we doing
10
Complaint
Number
Type
received
Customer Care – how you
were treated 2
Environment – your local area 1
Housing – issues affecting
your home 11
Investment Programme
– improvements to your home 24
Other 2
Rents – issues with your
rent payments 4
Repairs – issues with maintenance
and repairs to your home 38
Ways to Complain
We want to hear from you and
will act on every complaint
we receive. You can call, write,
email, visit us in person or online
at www.eastlandshomes.co.uk
or request a complaint form
from us, available in reception.
Ways to Compliment us
We are pleased to hear what we
are doing well so if you’d like
to tell us what you are happy
with then please use one of the
contact methods above.
We monitor our performance
closely so we know how we’re
doing and where we need to
improve.
You can keep an eye on our
performance too – every issue
of Streets Ahead includes the
latest on how we compare
with some of the targets
set in our Customer Service
Charter. If you have any ideas
on how we can improve this
page, please let us know
– whether you want more,
less or different information.
Just email eastline@
eastlandshomes.co.uk or
call your local Eastline team.
Here is how we performed
at the end of January,
February and March 2010
– quarter 4.
Investment Programme
Number of improvements as
at 26 May 2010.
Ardwick, Gorton North, Gorton
South, Levenshulme, Longsight
and Rusholme:
Total improvements since
April 2009: 4,753 including
• Double Glazed Windows and
Doors: 2,287
• Electrical Rewiring: 157
• Kitchens: 510
• Bathrooms: 515
• Boilers: 992
• Cavity Wall Insulation: 57
• External Wall Rendering: 32
• Structural Improvements: 104
• Roofs & Chimneys: 99
Target: All 5,234 homes
to receive at least one
improvement within two years
of transfer (March 2011).
Result: On target – 2,930 homes
have received an improvement
13 months into the Programme.
Beswick, Clayton & Openshaw:
Total improvements since
2003: 16,313
We monitor our customer satisfaction with the programme
and so far 88% of you that have had improvements are happy
with the work, the contractors and Eastlands Homes staff.

Repairs Service
Type Our Target 09/10 Quarter 4
Emergency Repairs – within 3 hours 100% 100%
Urgent Repairs – within 5 working days 100% 100%
Routine repairs – within 10 working days 100% 99.2%
How are we going to improve
Difficult weather caused delays in January but performance at the end of March was
excellent. We will continue to work hard to reach our targets.
Eastline – Customer Service Calls
Calls answered within service standard of 15 seconds 93% 80.9%
How are we going to improve
We are keeping a close eye on our performance in this area and are pleased to report that
it is improving. New interactive kiosk facilities will be fitted in our receptions soon, which
will help us in this area.
Rent
Current rent arrears (%) 2.83% 6.74%
Former tenant arrears – rent collection (%) 21% 48.8%
Rent loss from empty properties 1% 1.2%
How are we going to improve
We continue to improve in this area and are seeing rent arrears reduce, despite not yet
reaching these challenging targets set by ourselves last year.
Empty Properties
Empty properties as a % of the properties we own 1% 1.28%
Average re-let times of empty properties 20 days 19 days
How are we going to improve
We are now on target for the time it takes us to re-let empty properties. Many empty
properties have remained unoccupied while improvement works are carried out.
Nuisance & Anti-Social Behaviour
Cases referred 163
Cases resolved and closed 133
Legal actions taken 6
11

Money Matters
Saving Gateway
– what it is and who qualifies
From July 2010, there will be
a new government supported
cash saving scheme called the
'Saving Gateway'. It's for people
of working age who are on
lower incomes, and aims to help
kick-start a saving habit. The
government will add 50 pence
for each £1 saved into Saving
Gateway accounts.
How will the accounts work
If you are eligible for a Saving
Gateway account you will
automatically be sent a letter
of invitation, an information
booklet and a list of providers by
HM Revenue & Customs. You
will then be able to approach
an approved Saving Gateway
provider of your choice. This will
be sent if you are in receipt of
a qualifying benefit.
More information about the
Savings Gateway Account is
available from the Financial
Inclusion Officer at your local
housing office.
12
Basic bank account
A bank account is now
essential to everyday life;
yet one in 12 households –
2.8 million adults - in the UK
still don't have one. Opening
a bank account offers many
advantages.
• Have your wages, benefits,
State pension or tax credits
paid directly into your
account;
• Pay in cheques for free (but
remember you will have to
wait a few days before the
money is available for you to
spend);
• Take money out at cash
machines with a cash card
(this is usually free, but some
cash machines make a
charge);
• Withdraw money at the Post
Office ® and
• Pay your bills by direct debit
– meaning you could pay less
for some things – especially
gas, electricity or telephone.
Some banks will also let you
pay by standing order.
Credit Union Current
accounts
Manchester Credit Union offer
savings and loan facilities as well
as basic bank accounts.
• The current accounts are ideal
if you need a bank account
that is easy to manage, and
won’t hit you with huge
hidden charges. There is
a £1.00 weekly charge for
holding the account.
• It may be that you’ve been
unable to open an account
due to poor credit, or low
income.
• You need to be member of
Manchester Credit Union with
a minimum of £5.00 in your
savings account to open an
account.
If you would like further
information or help to set up
an account please contact the
Financial Inclusion Officer at
your local housing office.
Spending too much on
your bills
Money can be saved on utility
bills by switching provider
according to individual needs.
Considering dual fuel is more
likely to save money for both gas
and electric.
If you think you are paying too
much on your utility bills you
can check various competitive
rates on different online
websites. Eastlands Homes do
not recommend any particular
company but some of the useful
ones can be found online are:
Money savings expert
- 0845 345 5708
Moneysupermarket.com
- 0845 345 1296
Uswitch.com - 0800 404 7961
Comparethemarket.com
Gocompare.com
The online service is very simple
to use. It can be searched by
using your post code. The
search will identify the energy
supplier’s appropriate tariffs for
the householders need. If you
have no access to internet you
can ring them directly for a quote
and they will find the appropriate
tariff for your need.

The Green Section
Tips and ideas on how to save
money and the environment
Save money on Gas and Electric
Some energy savings tips:
1. Switch Off Appliances:
(at the plug) that are not in
use and save approx £30 a
year. Remember not to leave
appliances on standby or on
charge unnecessarily.
2. Energy Saving Light
Bulbs: will last up to ten
times longer than an ordinary
standard light bulb. One
Energy Saving light bulb could
save you up to £3 a year, and
up to £6 for brighter bulbs.
3. Use Lids on Saucepans:
food will not only cook
quicker but will save money
on your cooking fuel.
4. Only Boil the Amount
of Water That You Need
when making a cup of tea.
5. Turn Your Thermostat
Down by 1°C could reduce
your fuel bill by 10%.
6. When Using Your
Washing Machine, always
wash with a full load or if
available use a half load
programme for smaller loads.
Wash your clothes at 30°C.
Hang out your
clothes to dry in
warm weather.
7. Close the
Curtains at
dusk to stop heat
escaping through
the windows.
Insulate hot pipes
to keep hot water hot.
Saving energy means spending
less towards bills and saves
money for others house hold
expenses.
Equality and Diversity
Why we’ve asked for
your information
You may have recently received
a phone call asking you to
provide us with information
about your age, religion,
employment status etc. This
information allows us to adapt
our services to better meet your
needs. All of the answers will be
kept confidential
Thank you to everyone who
has provided us with this
information.
PRIDE 2010 ‘Through
the Decades!’ Friday 27
– Monday 30 August
Joint preparations are already
underway for this years PRIDE
event and will be working
with Northwards Housing
again this year.
If you would like to help us plan
our float, give Ashleigh Hogan a
call on 0161 274 2149.
Eastlands Homes,
supporting International
Day against Homophobia
and Transphobia
(17 May)
Mobile hearing loops
All our receptions are kitted out
with hearing loops to help people
with hearing impairments.
We are currently looking at
other options for customers with
a hearing impairment to make
sure you can hear us when we
visit you in your home.
We will update you in the next
issue of Streets Ahead.
13

Customer Involvement
TASK
TEAM KIT
Eastlands Homes currently runs a Task Team made
up of children aged 6-12 years old to encourage
children to take pride in their local community, and
to enable them to plan an active part in making
their community a better place to live.
14
Children are rewarded
throughout the year with
organised trips and activities,
providing they are completing
tasks.
Members of Street/Task Team
are currently being issued with
their own kit to enable them to
complete tasks independently
(supervised by their parents/
guardians). The kit contains:
■ Sweeping Brush
■ Dustpan & Brush
■ Children’s Gardening Tools
■ Gardening Gloves
■ Hi-Viz Vest
■ Watering Can
■ Flexi-Bin
If you have children
aged 6 – 12 years
whom you feel
would be interested
in getting involved,
please contact
Bridget Halliday on
0161 274 2156.
You Choose
Youth Forum members regularly
attend an event organised by
Greater Manchester Police
Authority called ‘You Choose’.
The event concentrates on
issues that affect young people,
the topics this year were:
■ Domestic Violence
■ Sexual Assault
■ Stop and Search
The workshops raise awareness
about the topic and give young
people practical information and
advice about what they should
do if they find themselves in any
of these situations.
The next ‘You Choose’ event
will be held towards the end
of the year.

Customer Involvement
Youth
Conference
Eastlands Homes has an annual Youth Conference
which enables us to get feedback from young
people (aged 6 – 19years) about the services we
provide and to find out if they have concerns
about their areas. The workshops for this year's
conference held in February at the Manchester
City Stadium were:
■ What do you like and dislike about the Street
or area you live in
■ What could you and your friends do to improve
the Street or Area you live in
■ What could Eastlands Homes do to make your
area a better place to live
■ In your opinion, what do adults in your area
think of young people If not good – what
could you do to change this
If you'd like to find out any of the feedback from
the Youth Conference please contact Bridget
Halliday on 0161 274 2156.
The evening ended with a quiz and the lucky
winners were: Morgan Hopkins (£100), Naomi
Macdonald (£25), Connor Gallagher (£25), Ellie
McDermott (£25) and Joe Fox (£25).
Planning for next year's conference will be
starting very soon so watch out for the date!
My name is Daniel
O’Sullivan
I have recently joined
Eastlands Homes as Customer
Involvement Manager.
The role of the Customer
Involvement Team is to
ensure that our customers
can work with us to enable
Eastlands Homes to become
even better. We will also
work with community groups
and residents associations
to help them improve their
neighbourhoods.
The team consists of myself,
three Customer Involvement
officers Wendy Woodfine, Lynne
Harrison and Lesley Brereton
a Youth development officer
Bridget Halliday and a Customer
Involvement assistant Ashleigh
Hogan.
There are numerous ways you
can be involved, these include,
attending one of our service
improvement groups to look
at particular areas that are
of interest to you, attending
our neighbourhood panels to
talk about your local area and
various other meetings. If you
feel you do not have time to
attend meetings you could ask
for documents and surveys to be
sent you every now and again
or attend a local Neighbourhood
walkabout.
Over the coming few months
we will be reviewing the
way we deliver customer
involvement and hope to
expand the number of ways you
can be involved. To ensure that
as many customers as possible
are able to give their views
and help us in continuously
improving our services.
If you would like to be involved
or you have any questions, ideas
or thoughts about Customer
Involvement please contact the
team on 0161 274 2149.
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Photograph Your
Favourite Place
We’re running a photographic
competition for you to send in a
photograph of your favourite place
in East and South East Manchester.
This could be your favourite
park, youth centre, place of
worship, sporting venue,
community garden or even just
your own garden in one of the
following areas:
Clayton, Beswick, Openshaw,
Longsight, Levenshulme,
Ardwick, Miles Platting,
Ancoats, Gorton
Please send your entries by
email to lynne.harrison@
eastlandshomes.co.uk by
condensation 4pp.qxd 22/2/10 11:19 Page 1
3 September ensuring that your
name, telephone number and
address are included.
The winning entries will be
included in our 2011 calendar.
For more information please
contact Lynne Harrison
0161 274 2139
How to contact us
☎
☎
Call Us
Lines open 8am – 5.30pm weekdays.
Belle Vue House: 0161 230 1000
(if you live in Gorton North
or Gorton South)
☎
Cornbrook House: 0161 276 7300
(if you live in Ardwick, Levenshulme,
Longsight or Rusholme)
☎
Eastlands House: 0161 274 2390
(if you live in Beswick, Clayton
or Openshaw)
An out of hours service is provided
for emergency repairs.
✉
✉
✉
✉
Write or visit: Receptions are
open 8.45am – 4.30pm weekdays
Belle Vue House, 27 Garratt Way,
Gorton, Manchester, M18 8HE
Cornbrook House, 217 Stockport
Road, Ardwick, Manchester, M12 4DY
Eastlands House, Victoria Street,
Openshaw, Manchester, M11 2NX
Email: eastline@eastlandshomes.co.uk
Web: www.eastlandshomes.co.uk
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If you would If like you information would like information another in language another language or format such format as such large as print large or print audio, or audio, please please ask us. ask us.
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