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Re-Invent Your RecoveryJuly 2013Michael DaleHead of BC Production ServicesChris CoulsonData Services Product Specialist


Customer Example• Customer Challenges• 2 separate suppliers for DR & BC• 2 separate continuity & recovery solutions• Complexity in managing multiple suppliers• <strong>Phoenix</strong> Solution• Single supplier for all DR & BC requirements• Services based on tiered approach including:• Online Backup (14TB)• Data Replication (2.4TB)• Work Area Recovery (72 Users)• Emergency Office (100 Users)• Data Centre (42U Rackspace)


<strong>Phoenix</strong> Online Backup with Virtual Disaster Recovery


The Data Protection ChallengeRecoveryCurrent Customer ChallengesData GrowthBackup WindowIndividual Server BackupsRecovery Point /Recovery TimeTape ReliabilityTaking backups offsiteLack of internal recovery expertiseBig DataCost of backupBYODCurrent Customer ConsiderationsDe-duplication & CompressionOffline BackupStorage & VirtualisationReplicationDisk-based backupCloud BackupSaaS/DRaaS/IaaS/PaaSSAN SnapshotsReview backup policies (risk)Point solutions


<strong>Phoenix</strong> Online Backup• File System, System State• Novell, NDS• Microsoft SQL Server• Microsoft Exchange• Outlook, GroupWise• Lotus Notes, Lotus Domino• Oracle• iSeriesDS-Client• Agentless backup technology• Scheduling, gather the data, deduplication,compression,encryption• Grid DS-Client OptionDS-System• Receives backup data• Stores and managesdata• Autonomic Healing• Statistics andReporting• VI• Extensible StorageBLM Archiver• Long term dataarchiving• Data consolidation intolarge files• Indexing and searching• Data destruction withcertificates• NFS, SSH• VMware, XenSource• PostgreSQL, MySQL• Oracle, DB2• SAP• iSeries• MS SharePoint• Macintosh FS• PostgreSQL, MySQL• Local Data(files & applications)Web Portal• Web based DS-System and BLM access• Account creation and management• BLM restorable images download


Reinvent Your Recovery• Virtual Disaster Recovery• Virtualisation Continues to Grow in T1 Apps• Legacy Apps Remain Physical• Dis-jointed Protection Strategy• No Overall Responsibility for Backup• 2, 3 or even 4 Protection Solutions• 2, 3 or even 4 Recovery Solutions• Increased Management Stress• Failed Recovery at Critical Times


Virtual Disaster Recovery for VMware• Recover NOW frommachine failures orcomplete site failures• Failover & Failbackupon businessresumption at primarysite• Keep virtual backupcopies of physicalmachines (P2V)• Continue businessoperations at a remotesite even as you recoveryour primary site• Secure, agentless, lowimpact VM backupsusing VADP with CBT• Experience certainrecoveries with Asigra’sRecovery and RestoreAssurance (R2A)features


Virtual Disaster RecoveryReduce Recovery Time ObjectivesActionIncidentCall Off Tapes (off-site storage, full deck)Index/CatalogueRecover Backup ServerCommence Data RecoveryTime0 Hours8-12 Hours4 Hours+2 Hours


Customer ExampleCustomer Challenges• Existing DR Provision cannot meet 24-48 Hour RTO• 95% Virtual and Using 2 Solutions for Backup & Recovery• Data Growth & Reducing Backup Windows• Tape Management & Recovery Troublesome & Time-Consuming• No 2 nd Site/Budget to Deliver Solution Internally<strong>Phoenix</strong> Solution• Disk-Based Backup & Recovery with <strong>Phoenix</strong> Online Backup• VDR for Backup & Recovery of VM’s• <strong>Phoenix</strong> VRP for 2 Remaining Physical Servers• Integrated Work Area Recovery• Completely Virtual Recovery Solution• Managed Recovery by <strong>Phoenix</strong> Highly Skilled Engineers


NetApp Snapshots & Snapshot Managerwith <strong>Phoenix</strong> Online Backup


Snapshots and Snapshot Manager• Quicker backup /recovery – exceedRPOs and RTOs• Integrate snapshots intoyour data protectionstrategies - protect largedata stores faster• Support for snapshotsacross storage platforms• Single pane of glassview into all yoursnapshots with AsigraSnapshot Manager


Reinvent Your Recovery• Snapshots and Snapshot Manager• Complete control of all your data within a singlemanagement interface• Improved efficiency with NetApp integration (30% lessprocessing required and improved scalability)• Run concurrent processes (backups, restores, DBmaintenance)• Improve RPO’s & RTO’s


<strong>Phoenix</strong> Data Mirror


<strong>Phoenix</strong> Data MirrorWhat is it?• NetApp to NetApp Replication (SnapMirror)• Asynchronous• Scheduled• Operating System / Server Independent• “Whole of Volume”• Secure• Multi-tenanted (MultiStore)• Four Hour Recovery Point Objective• Optional Recovery Time Objectives


Customer ExampleCustomer Challenges• Inadequate 2 nd site facilities to provide DR provision• Competitive market meant IT had to improve service availability• Limited IT staff to manage existing production infrastructure & DR• Budget (Capex/Opex)<strong>Phoenix</strong> Solution• Dedicated DataMirror service into Tier III DC• Integration of VMware SRM for instant failover of critical VM’s• Monitored & Managed by <strong>Phoenix</strong> 24x7x365• Recovery conducted in conjunction with <strong>Phoenix</strong> engineers


<strong>Phoenix</strong> Data MirrorHigh-Level Topology – Data & Virtual Machines (VMware)


Virtual Recovery Platform<strong>Phoenix</strong> 1 <strong>Phoenix</strong> 2CustomerACustomerBCustomerCThin Provisioned Customer Virtual Volumes CustomerABCustomerCSAN FabricEthernetSAN FabricF/CPresentation to customer SAN Fabric environmentsvia Fibre Channel, Ethernet iSCSI, NFS or CIFS F/CSAN FabricStorage HypervisorHardware ControllersStorage HypervisorIntelligent Storage ArchitectureHardware ControllersTier 1 SAS DiskTier 2 SATA DiskTier 1 SAS DiskMulti Backup – Tier Disk AggregatesFlexible Commodity Pricing(£ per GB)Tier 2 SATA Disk


Virtual Recovery Platform• Only pay for the capacity that you need• Attractive flexible pricing model• Instant & OnDemand Recovery• Highly Redundant Environment• 99.95% Availability• Unrivalled cost of ownershipVMVMVMVMFirewall LayerVLAN A VLAN B VLAN CRESOURCEPOOL ASwitch LayerVMVMVMVMRESOURCEPOOL BHypervisorVMVMVMVMRESOURCEPOOL CCustomerData ACustomerData BCustomerData CEnterprise Storage Cloud


Virtual Recovery PlatformAvailable Resources• 350+ vCPU’s• 2.5TB Memory• 500TB NetApp HA Storage• <strong>Phoenix</strong> Highly-Skilled Recovery Engineers• Production-Ready Environment at DR Cost


Summary


Reinvent Your RecoveryComprehensive Data Protection+Production-Ready IT Infrastructure+Comprehensive Recovery Skills+Workarea=Re-Invented Recoveryfrom <strong>Phoenix</strong>


Holistic Recovery to Resilience


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