Servant Leadership in the Cleveland Clinic: - Greenleaf Center for ...

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We cannot meet the upcoming demand of healthcare reformwith our traditional command and control way ofleading…our leadership must be able to adapt to meethealthcare’s continuous change requirements ofintegrated services and value-based models…- Delos T. Cosgrove, MDCEO, Cleveland Clinic

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`Every Life Deserves World Class Care

Page 4: Patient ExperienceEmployee Experien
Page 11 and 12: Serving Leader ‘Soft Launch’To
Page 13 and 14: Strategic Advisor cohorts*:• Earl
Page 20 and 21: History of CIMore VisibilityHigher
Page 22 and 23: Nurturing the GrowthStrategicAdviso
Page 25 and 26: New Pathway for Success• Increase
Page 28 and 29: Patient ExperienceCaregiver Experie

Servant Leadership in the Cleveland Clinic: - Greenleaf Center for ...

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