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Flyer VDA 6, Part 2 - Quality Austria

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<strong>VDA</strong> 6, <strong>Part</strong> 2<br />

<strong>VDA</strong> <strong>Quality</strong> Management in automotive industry<br />

QM System Audit, Volume 6, <strong>Part</strong> 2 “Services” / 2nd edition 2004<br />

Motivation and benefits<br />

As early as 1997, a workgroup of the <strong>VDA</strong> Technical Group<br />

“<strong>Quality</strong> Control in Automotive Industry” elaborated this<br />

specific standard for services around automotive industry,<br />

which is unique world-wide, based on ISO 9001/9002,<br />

9004-1/2 with the co-operation of OQS and newly defined<br />

it as part of the new German quality standards in<br />

automotive industry / Series of Documents 6.<br />

10 years after the introduction of the standard, it may be<br />

stated that the endeavours of the German automotive industry<br />

have thus led to the introduction of a standard that<br />

is unique world-wide. This also helped to close the gap<br />

between the automobile manufacturer and the end customer.<br />

Furthermore, <strong>VDA</strong> 6.2 makes it possible to demonstrate<br />

compliance with automotive requirements in areas<br />

in which no certification acc. to ISO/TS 16949 is possible<br />

at the moment. Organizations directly concerned by this<br />

include business firms, forwarding companies, consulting<br />

companies and maintenance companies.<br />

<strong>VDA</strong> 6, <strong>Part</strong> 2<br />

The document <strong>VDA</strong> 6.2 basically is a German automotive<br />

standard for which there is no alternative world-wide. For<br />

example, many German automobile manufacturers review<br />

the quality capability of their direct contracting parties and<br />

business firms on this basis.<br />

Certification acc. to <strong>VDA</strong> 6.2 always is a supplement<br />

based on certification acc. to ISO 9001:2008. Among<br />

other things, the new assessment method considers possible<br />

residual risks. Therefore, <strong>VDA</strong> 6.2 helps to make expressive<br />

statements about the quality of the management<br />

system (method based on measurement).<br />

Objectives<br />

n measurement of the efficiency of the organization and<br />

its partial areas<br />

n strategic business planning and its implementation on<br />

the basis of concrete business plans<br />

n optimized improvement process<br />

n secured project management<br />

n secured service provision processes<br />

n sustainable optimization of the customer-supplier relationship<br />

n optimizing customer satisfaction<br />

Target groups<br />

n service providers around automotive industry, e.g. forwarding<br />

companies, merchants, engineering, maintenance<br />

companies, consultants<br />

Criteria<br />

Guidelines of <strong>VDA</strong> 6, <strong>Part</strong> 2<br />

The document <strong>VDA</strong> 6.2 is a technical standard. Like all<br />

<strong>VDA</strong> Standards, it is no standard in the traditional sense<br />

of the term. It was originally developed while considering<br />

the requirements of ISO 9001:1994 and ISO 9004:1994.<br />

In its current version, <strong>VDA</strong> 6.2 completely follows the<br />

structure of ISO 9001:2008, just like ISO/TS 16949 does.<br />

The contents of the requirements of ISO 9001:2008 have<br />

been fully taken over. The specific additional requirements<br />

are inserted in separate chapters and supplements<br />

directly after the structure of ISO 9001.


In the audit, the individual processes are measured and<br />

assessed for their efficiency. In this context, this model<br />

speaks about five management processes and eight main<br />

processes. These processes will be assessed according<br />

to a new assessment key, which also considers the risk.<br />

Thus this method based on measurement considerably<br />

differs from ISO/TS 16949. For here the possible opportunities<br />

for improvement are shown objectively.<br />

Important additional requirements of <strong>VDA</strong> 6.1 as compared<br />

to ISO 9001:2008 include:<br />

n strategic short-term, medium-term and long-term<br />

business planning<br />

n considering possible risks<br />

n higher requirements placed on marketing and sales<br />

n identifying the satisfaction of customers and employees<br />

(motivation)<br />

Accreditation<br />

<strong>Quality</strong> <strong>Austria</strong> Training, Certification and Evaluation Ltd.<br />

has been accredited for <strong>VDA</strong> 6.1 by <strong>VDA</strong>/QMC since<br />

12/1996. For <strong>VDA</strong> 6.2 and for <strong>VDA</strong> 6.4, <strong>Quality</strong> <strong>Austria</strong><br />

Training, Certification and Evaluation Ltd. has been accredited<br />

since 03/1999. For each standard, <strong>Quality</strong> <strong>Austria</strong><br />

Training, Certification and Evaluation Ltd. is the first <strong>Austria</strong>n<br />

certification body to be accredited by <strong>VDA</strong>.<br />

Other relevant standards<br />

various <strong>VDA</strong> Volumes and the manufacturers’ specifications,<br />

ISO 9001:2008, TS 16949:2009<br />

<strong>Quality</strong> <strong>Austria</strong> introduces itself<br />

<strong>Quality</strong> <strong>Austria</strong> Training, Certification and Evaluation Ltd. is<br />

your competence partner for integrated management systems<br />

in the fields of quality, environment and safety and<br />

industry standards as well as business quality. The services<br />

provided by <strong>Quality</strong> <strong>Austria</strong> range from trainings in the<br />

field of international management trends and techniques<br />

via certification of management systems according to international<br />

standards and regulations and national guidelines<br />

and directives and assessments acc. to the EFQM<br />

Excellence Model to awarding the <strong>Austria</strong> <strong>Quality</strong> Seal.<br />

The <strong>Austria</strong>n <strong>Quality</strong> Award will be presented to <strong>Austria</strong>n<br />

organizations in co-operation with the Federal Ministry for<br />

Economic Affairs, Family and Youth. <strong>Quality</strong> <strong>Austria</strong> is accredited<br />

by the Federal Ministry for Economic Affairs, Family<br />

and Youth and has numerous international registrations<br />

and accreditations.<br />

<strong>VDA</strong> 6, <strong>Part</strong> 2<br />

Having more than 650 auditors, trainers, assessors and<br />

technical experts, <strong>Quality</strong> <strong>Austria</strong> secures successful implementation<br />

of standards and regulations within the organizations<br />

and provides sector and product specific knowhow<br />

with a very high focus on practical work. Based on the<br />

competence network in the field of comprehensive sector<br />

specific, technical and methodological knowledge as well<br />

as comprehensive experience, trends will be influenced<br />

while innovations will be interpreted and tomorrow’s requirements<br />

will be co-designed actively and consistently in<br />

corresponding bodies even on an international scale.<br />

The close connection of <strong>Quality</strong> <strong>Austria</strong> as a national representative<br />

with the international partner organizations<br />

IQNet, EOQ and EFQM as well as co-operation of <strong>Quality</strong><br />

<strong>Austria</strong> with IPC, <strong>VDA</strong>-QMC and IATF enable global<br />

know-how to be imparted and turn the organization into a<br />

competent partner. <strong>Quality</strong> <strong>Austria</strong> co-operates with about<br />

100 member organizations world-wide. More than 12,000<br />

organizations in little less than 50 countries already profit<br />

from this. <strong>Quality</strong> <strong>Austria</strong> is a stable factor when it comes to<br />

creating valuable synergies at the economic site of <strong>Austria</strong>.<br />

Contact<br />

Gerald Perschler<br />

executive vice president<br />

sector management automotive<br />

and aerospace industries<br />

auditor, trainer<br />

gerald.perschler@qualityaustria.com<br />

<strong>Quality</strong> <strong>Austria</strong><br />

Training, Certification and<br />

Evaluation Ltd.<br />

Headquarters<br />

Zelinkagasse 10/3<br />

1010 Vienna, <strong>Austria</strong>, Europe<br />

Phone: (+43 1) 274 87 47<br />

Fax: (+43 1) 274 87 47-100<br />

Customer Service Center<br />

Am Winterhafen 1/1<br />

4020 Linz, <strong>Austria</strong>, Europe<br />

Phone: (+43 732) 34 23 22<br />

Fax: (+43 732) 34 23 23<br />

E-Mail: office@qualityaustria.com<br />

www.qualityaustria.com<br />

Doc. Nr. RE 24_00_21_e Edition September 2010

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