Measuring Knowledge Management Cycle: Evidence from Iran

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Measuring Knowledge Management Cycle: Evidence from Iran 304KnowledgeApplyingPersonal enthusiasm forknowledge appliance, the degreeof appliance of personal learntfrom training courses, a strongculture applying knowledge, theexistence of systematic processesfor using individual knowledge inorganization, the degree ofknowledge interference in goodsand services, employee desire formaking activities knowledgebased,management enthusiasmfor applying knowledge byemployees, benefiting theexperiences of projects(on the partof organizations)How much do you ask yourself, ' how can I apply what I'velearnt? To what extent are anxious about putting yourknowledge into action? To what extent do you apply whatyou 've learnt from training courses? How much there ispreference for knowledge appliance? To what extent thereis systematic trends for applying organizational knowledge?How much do you reflect your knowledge on your work?To what extent your organizational knowledgecompetencies is reflected on its products and sercices? Towhat extent there exist a system for knowledge appliance?Are employees inclined to make their jobs moreknowledge- based? How much does the higher managementtry to apply what have learnt for projects?9. Research MethodThe method used in this research is survey method. It begins with a question about the present status ofknowledge management cycle. In order to answer this question, exploratory study performed usingvarious resources. Research theoretical framework is based on Jashapara's model. Then questionnairewhich is the main tool of this research designed and after theoretical studies and doing a pretest, itfinalized. The gained data analyzed and answers to the research questions presented.10. Information Gathering MethodThe information gathering method in this research is as below:1. Referring to library for specialized books and publications and searching in internet(information websites) for detecting other researchers' attitudes and collection of researchtheoretical bases.2. Observation, documents survey, and interview with the managers and experts.3. Questionnaire as the main tool for collecting information.10.1. The Questionnaire DistributionThe IMRE employees (office employee with diploma, experts, supervisors, middle and top managers,and faculty members) are the members of statistical population of this research. For this purpose 70questionnaires distributed among them, and from among them 48 questionnaires returned answered.10.2. Validity and ReliabilityIn order to determine content reliability of questionnaire and research hypothesis, the questionnairedelivered to some professors and organizational experts to declare their views. Their views used forediting the questionnaire and making it final.For its validity, 20 copies of the questionnaire distributed among the members of thepopulation. And then Alpha Kronbakh computed through SPSS software. As a result it made clear thatchanging some questions would increase the validity of questionnaire. After that the validity ofquestionnaire confirmed with 90/6 percent.10.3. Statistical Population (Location of Study)The statistical population in this research is the institute of management research and education(IMRE). Diversification of tasks, expert employees with higher education degrees (who increased bothreliability and validity of the research), commitment and support of higher management and other top
305 Hassan Danaee Fard and Minoo Selselehmanagers, and their acquaintance with research activities, the pioneerity of IMRE in many fields suchas customer-orientedness, quality, training, technology, and information systems, made the choose ofIMRE appropriate for this research. Therefore, statistical population is IMRE: 70 employees including(office employee with diploma, experts, supervisors, middle and top managers, and faculty members).11. Data Analysis MethodsAs noted before, in order to examine reliability of questionnaire, the alpha Kronbakh test used. Thedata analysis method is descriptive analytical, and the gained information analyzed by SPSS software.In order to examine the research hypothesis, Chi- square test used and for correlation between theanswers and their personal qualifications, One way variance test used. In summary, Statistical methodsare as below:1. Frequency distribution and percents figures and diagrams for determining the present status ofknowledge management cycle.2. One way variance test and Tuki test for testing the correlation between responses and theiraspects.3. Correlation coefficient for examining correlation between loops of the knowledge managementcycle.11.1. Data AnalysisGeneral Questions (Personal Qualifications)1. Education levelThe greatest frequency concerning education level among respondees belongs to holders ofbachelor degrees, that is 43/8%, the least frequency belongs to holders of doctoral degrees, whichis 8/3%.2. Field of Education20/8% of responses have educated in the field of management, and 79/2% in other fields such ashuman and basic sciences.3. AgeThe greatest frequency belong to age group 40-20, that is 68/7% and the least to the age group 60and over, which is 4.2%.4. Years of ServiceThe greatest frequency concerning the years of service among the responses, belongs to thosewith 2-5 years experience that is 31/3%, the least to those with less than one year of serviceequals with 4.2%.5. Place of WorkThe greatest frequency concerning the place of work, belong to people in the deputy oneducational affairs, that is 39.6%.Specific QuestionsThe frequency of each question examined one by one, and the average frequency of questions relatedwith knowledge creating, organizing, sharing and applying who chose the alternative 'much' and 'verymuch' are as table 2.
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