ESTA renews contract with Intergraph for CAD services Incremental ...

The CADMap or ESTAMap as it is now known is one of the fundamental buildingblocks upon which ESTA CAD System is based with the map determining the overallresponse for the emergency service agencies. Traditionally this map has beenupdated bi-annually with the data remaining unchanged until the next update.Timely CADMap updates are fundamental to improving the quality and accuracy ofinformation available to ESTA’s Centre operations. Accurate CADMap streamlinesthe verification of an event location and forms the basis of ‘Dispatch’ providing moreefficient processing of the event by an operator and ultimately correct and timelyresponse to an emergency event.ESTA created a project, ‘Incremental Mapping’ to establish greater autonomy,governance and timeliness of the CADMap service. The key outcomes of the projectwere to introduce a higher level of Total Quality Management over the wholeCADMap management process enabling improvements in strategic management,service quality, resource management and meeting current and future servicedemands from ESTA’s stakeholders.Developing the CADMap upgrade process internally will see CADMap updatesdelivered every two to three months, with the ultimate aim of monthly updates. Thisis a huge improvement from the existing target of twice yearly updates utilising acomplicated high risk multi vendor process.The project was not without other benefits as the current map book updates providedby Melway, Vic Roads and Spatial Vision (CFA Map books) have also been deliveredas part of the project outcomes.ESTA now has a world class GIS capability, increasing its product and servicedelivery to the ESOs and the community.While the Project is now complete Incremental Mapping” lives on with our GIS teamof Tom Murphy and Andrew Wise having now commenced building ESTAMap 2which is targeted to be loaded into production during May 2009.ESTA Management wishes to thank the Incremental Mapping Project Team for theircommitment and energy in making Incremental mapping a reality and special thanksgo the Rowan Corker, Andrew Wise, Cathy Hicks and Chris Costello for theirdedication through-out and ensuring the overall success of this initiative.Enquiries relating to the Incremental Mapping Project can be forwarded torowan.corker@esta.vic.gov.auEnquiries or feedback on this edition of ESTA Update can be forwarded towayne.debernardi@esta.vic.gov.au