SPIRIT Online Enrollment User Guide Release 1.6
SPIRIT Online Enrollment User Guide Release 1.6
SPIRIT Online Enrollment User Guide Release 1.6
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<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>3aNarrow your search for program offerings by selecting:a. Branch - the location where the class will take place.b. Class - the general name of the class, such as, Aquatics - Swim Lessons -Preschool Beginner.c. Occurs During - the month the class occurs. If you are unsure, select AnyMonthd. Age - the age of the prospective participant.e. Days - the days of the week the class is held.f. Keyword - a word or phrase that refers to the name of a class, such asSwim, Soccer, or Day Camp.g. Class ID - an identification number assigned to a class.When your search results return, select one or more.© 2001 - 2011 YMCA of Metropolitan Atlanta 23
<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>3bOnce you have viewed the class details, click Return to Search Results.© 2001 - 2011 YMCA of Metropolitan Atlanta 25
Troubleshooting Tips<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>TROUBLESHOOTRESOLUTION3b View Class DetailsHow do I know what price I will be paying?The price of the class is based on your membershiplevel. You must log in and search for the class againto see your price. If you are logged in, click theReturn to Search Results button to view the price ofthe class for your membership level.26© 2001 - 2011 YMCA of Metropolitan Atlanta
<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>3c Select people for the class and click Add Selections to Shopping Cart.© 2001 - 2011 YMCA of Metropolitan Atlanta 27
Troubleshooting Tips<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>TROUBLESHOOTRESOLUTION3c <strong>Online</strong> Registration (Select Class(es) and People)The class that I wanted is not listed on the selectclasses area of the page.The person I’m registering is not listed under theSelect People section of the page.Click the Find Programs/Register On-line menuitem at the top of the page to search for the classagain and select it.Click on the My Account menu item at the top ofthe page. Then click the Add button next to Thefollowing people are members of your household toadd a person to your household.28© 2001 - 2011 YMCA of Metropolitan Atlanta
<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>3d Click the check box to agree to the participant waiver and Continue to proceedwith the registration process.© 2001 - 2011 YMCA of Metropolitan Atlanta 29
<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>3e Select the membership and click Add To Shopping Cart.3f Click Add to add a Special Request, select the prerequisites, any optionclasses, and click Add To Shopping Cart.© 2001 - 2011 YMCA of Metropolitan Atlanta 31
Troubleshooting Tips<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>TROUBLESHOOTRESOLUTIONDo I have to purchase a membership in order toregister for class?3e Add Selections To Shopping Cart (Choose a membership)It depends on the requirements of the class. Someclasses require a membership. If the class youare registering for requires a membership, youwill automatically be asked to purchase either aFamily or an Individual Program Membership beforecontinuing with the registration process. You will notbe asked to purchase a membership if you have anactive membership or if the class does not requireone.3f Add Selections To Shopping Cart (Select the prerequisites and option classes)Even if there are no prerequisites listed, do Istill have to select the statement confirmingprerequisites?What are class options?Do I have to purchase class options?How will I know if a class option is required?I don’t see the class option in the search results.How do I register for the class option?Yes, you must select the check box beside theprerequisite statement to add the class to yourshopping cart.Class options are additional classes that are offeredalong with the main class you are purchasing. Classoptions can appear in a variety ways: as a bus rideto a day camp class, a swim lesson offered duringthe day camp, a field trip, or a uniform for a youthsports soccer class.If the class option is required, you must purchasethe class option at the same time you purchase themain class (i.e., Day Camp, Soccer, Basketball). Ifthe class option is not required, you may uncheckthe check box to indicate you don’t want topurchase the class.Class options either have the message “Yes, Iwant this too” or “Yes, I understand this will beincluded” displayed. “Yes, I want this too” indicatesa non-required class option. Uncheck the boxbeside the class if you do not want to purchase theclass option. “I understand this will be included”indicates the class is a required class option.After you have selected the main class (i.e., DayCamp, Soccer, Basketball) to purchase, all optionclasses that are assigned to the main class willappear on the Add Selection To Shopping Cart.32© 2001 - 2011 YMCA of Metropolitan Atlanta
<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>3g Click I’m done shopping, proceed to checkout.3h Click Add to enter additional information about the registrant, if necessary,then Accept and Continue to Checkout.© 2001 - 2011 YMCA of Metropolitan Atlanta 33
Troubleshooting Tips<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>TROUBLESHOOTRESOLUTION3g Add Selections To Shopping Cart (Number of items in shopping cart)Will I lose my selections if I shop for more classes?No, the selections in your cart will stay there foran hour from the time you first added them to yourshopping cart.3h <strong>Online</strong> Registration - Additional InformationIf I fail to add additional information to this page,can I add it online at a later date?Yes, you can add special needs and authorizedpickup/unauthorized pickup people by clickingChange beside the household member’s name. Thenclick Add beside the Special Needs, People Allowed,or People Restricted to enter the information (See2d ).I would like to request a coach or a T-shirt size forthis class. Where can I add that request?You must add your special requests before you addthe class to your shopping cart (See 3f ).34© 2001 - 2011 YMCA of Metropolitan Atlanta
<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>3i Click Save to return to the registration process.3j Click Accept and Continue to Checkout.© 2001 - 2011 YMCA of Metropolitan Atlanta 35
Troubleshooting Tips<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>TROUBLESHOOTRESOLUTION3i Add a Special Need, Authorized and Unauthorized Pickup PersonWill you share this medical information with anyone?No, medical information is kept private and notshared with non-essential staff members.3j <strong>Online</strong> Registration - Additional InformationIf I fail to add additional information to this page,can I add it online at a later date?Yes, you can add special needs and authorizedpickup/unauthorized pickup people by clickingChange beside the household member’s name. Thenclick Add beside the Special Needs, People Allowed,or People Restricted to enter the information (See2d ).Can I change the information after I leave this page?After you finish the registration process, you canreturn to the Modify your account section, clickChange beside the member’s name and Add,Change or Remove any special needs/authorized/unauthorized pick up information.36© 2001 - 2011 YMCA of Metropolitan Atlanta
Troubleshooting Tips<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>TROUBLESHOOTRESOLUTION3k Check OutI would like to select Auto Charge for a bill methodbut it is not showing on the list.I thought I could spread the auto charge paymentsand invoices out further than three months.What is the security code and where would I findthat?Has my card been charged at this point?Depending on how the class was setup, a particularbill method may not be authorized for the program.Only the selections that are shown on the screen areavailable as a possible bill method.More options may be available if you come intothe branch. However, depending on the paymentrequired date of the class you may only have athree-month period before that date.The security code is the three or four-digit numberfound on the back of your credit card in thesignature line. These numbers are not part of yourcredit card number found on the front of your card.No, it has not. Your credit card will not be chargeduntil you click the Place This Order Now button.I would like to pay an existing invoice before Iregister for classes?You can pay existing or open invoices online. Clickon the My Account tab and existing invoices willbe displayed at the top of the page above yourhousehold information.3l View Payment ScheduleCan I change the date my credit card will be autocharged every month?No, the date you are auto charged is a month fromthe purchase of the class.How can I cancel a class?I have chosen Auto Charge as my bill method. Whydon’t I have to pay anything today?You will need to go to the branch where the classis being held to cancel a class or change the billmethod you have chosen.You will be charged or invoiced a month from thedate of the purchase of the class.38© 2001 - 2011 YMCA of Metropolitan Atlanta
<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>3m Click Continue to return to your account (See 2a ).© 2001 - 2011 YMCA of Metropolitan Atlanta 39
Troubleshooting Tips<strong>SPIRIT</strong> <strong>Online</strong> <strong>Enrollment</strong><strong>User</strong> <strong>Guide</strong> <strong>Release</strong> <strong>1.6</strong>TROUBLESHOOTRESOLUTION3m Thank you for your order!How can I cancel a registration or change my billmethod?You will need to go to the branch where the class isbeing held to cancel a registration or change the billmethod you have chosen.When should I expect my receipt?Can I make a change in my bill method?Can I change the card that will be used when I amauto charged?I have registered my child for the incorrect class.How can I make a change?You should receive a receipt the day after thepurchase of your item in the E-mail account youused to log in.You must visit the branch where the class isbeing held to make a change to the bill methodyou selected or the credit card that will be autocharged.You will need to visit the branch where the class isbeing held to cancel the registration. You can alsoregister the child for the correct class while you arethere.40© 2001 - 2011 YMCA of Metropolitan Atlanta
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