to access our Profile of Services brochure - nbcrfli.org.za

Trucking WellnessThe national prevalence of HIV&AIDS is estimated at 28%. The Wellness Fund provides antiretroviraltreatment, education and training to road freight and logistics industry employees whofall within the Council’s registered scope.The Trucking Wellness programme has been recognised by the Departments of Transportand Health as playing a vital role in creating awareness of HIV and Aids, as well as sexuallytransmitted infections.At present, Trucking Wellness has 22 Roadside Wellness Centres complemented by five MobileWellness Centres. These centres are situated along all the South African major routes and operatemostly at night, which is the most convenient and accessible time for long-distance truck drivers.The Wellness Centres are staffed by registered nurses and counsellors who provide holisticmedical and emotional support to drivers, their partners and commercial sex-workers.For further information, please refer to the CareWorks brochure or call the Toll Free Call Centreon 0800 212 768.The NBCRFLI Wellness Fund Health PlanIn the interest of the well-being of the road freight and logistics workforce, the NBCRFLI launchedthe new NBCRFLI Wellness Fund Health Plan on the 1st July 2011. The Health Plan is available toall active NBCRFLI members who are contributing to the Wellness Fund and meet the stipulatedeligibility criteria.The NBCRFLI Wellness Fund Health Plan entitles Eligible Principal Members, together with oneEligible Spouse (or common law wife), to the following benefits:• Primary Healthcare Benefits such as visits to general practitioners, dentists and optometristswithin the Universal Provider Network. Your benefits also include x-rays and blood tests, as wellas acute and chronic medication at a dispensing general practitioner or pharmacy within theUniversal Provider Network• 24-hour emergency assistance through ER24 in the event of accidents and medicalemergencies, roadside assistance, as well as a 24-hour medical advice line• Accidental Injury Treatment in a hospital casualty facility• A Hospital Cash Back Plan that also includes cover for child dependantsFor further information or assistance, refer to the Health Plan brochureor go to www.nbcrfli-health.co.zaAlternatively you can contact:Universal Call Centre 0861 872 33324-hour Emergency Contact 084 124Hospital Cash Back Plan 0861 227 282Accident Casualty Benefit 0861 227 282Email nbcrfli@universal.co.zaFax 086 586 2161

OUR Service OfferingFunds AdministrationThrough our Funds Administration department, we effectively and efficiently process all fundson behalf of the NBCRFLI. This includes annual leave, sick leave and 13th cheque funds.How to submit a claim for annual leave and sick leave as well as how members are paidout their 13th cheque funds.Annual Leave• Individual employees should submit their leave application to their employer. Employerswill consolidate all employees’ monthly submitted annual leave on the Council annual leaveapplication form, either online or manually, and submit to the Council via fax, e-mail or post.Applications received by the Council will be processed based on the following calculation:- Less than 5 years completed service: a contribution will be made on 25% of an employee’sweekly wage. Employees may only apply for a maximum of 15 working days.- Between 5 and 10 years completed continuous service: a contribution will be made on28.34% of an employee’s weekly wage. Employees may only apply for a maximum of17 working days.- 10 Years completed service and longer: a contribution will be made on 33.3% of an employee’sweekly wage. Employees may only apply for a maximum of 20 working days.• A sick bonus will be paid with annual leave on completion of 504 shifts after commencingemployment in respect of the first 252 shifts of employment.Sick Benefit• Individual employees will complete a sick leave application and submit a doctor’s note to theiremployer.• Employers will consolidate all employees’ monthly submitted sick leave on the Council sickleave application form, either online or manually, and submit to the Council via fax, email orpost.• Applications will be processed by the Council based on the following calculation.• Contributions will be made on 20% of an employee’s weekly wage.• When an employee takes sick leave, their earliest contribution will be paid out to them. This isknown as the “first contribution in, first contribution out” principle.• Employees will qualify for a sick benefit payment after his/her first 30 days of employment.Holiday Bonus/13th Cheque• Holiday bonuses will be paid in December of every year.• Employers will submit their employees’ banking details as well as a payment release date viafax, email or post.• All payments will be made directly into employees’ bank accounts. No payments will be madeto employers.• Contributions will be made on 36.8% of employees’ weekly wage.

Disputes ManagementThe Council plays a key role in ensuring compliance and enforcement of the Collective Agreementswithin the road freight and logistics industry. The NBCRFLI compulsory statutory functions, as setout in the Labour Relations Act, 66 of 1995 (LRA) are to:• Conciliate workplace disputes; and• Arbitrate certain categories of disputes that remain unresolved after conciliation.If you are an employee in dispute with your employer, or vice versa, over a matter such as:• Dismissal• Workplace changes• Wages and working conditions• DiscriminationYou may want to ask the NBCRFLI to conciliate or even arbitrate your dispute. A union oremployer’s organisation may also initiate this action. You do not need the other party’s consentbefore taking a matter to the NBCRFLI. If you would like to declare a dispute, contact a regionalcase management officer or your NBCRFLI branch administrator for further assistance. Seecontact details section.NOTE: The following disputes cannot be referred to the NBCRFLI:• Where an independent contractor is involved.• Where the case does not deal with an issue in the LRA or Employment Equity Act (EEA). BasicConditions of Employment Act (BCEA) issues may be linked to unfair dismissal disputes andunfair retrenchment disputes at the NBCRFLI.• Where a bargaining council or statutory council exists for that sector.• Where a private agreement exists for resolving disputes (for example: private arbitration).EnforcementThe role of designated agentsDesignated agents are appointed by the Minister of Labour at the request of a bargaining councilto promote, monitor and enforce compliance with any collective agreement concluded in thatbargaining council. One of their key roles includes the investigation of complaints and enquiries.Their other roles include:• Educational inspections of employers in the Industry with the objective of assisting stakeholdersto move towards voluntary compliance.• Interpretation and explanation of provisions of collective agreements.• Registration of unregistered employers.• Effectively and successfully conclude enforcement, conciliation and arbitration matters.• General administration of Council matters.Designated agents are empowered, without warrant or notice at any reasonable time, to enterany workplace or any other place where an employer conducts business or keeps employmentrecords, providing it is not a home. This enables agents to monitor or enforce compliance withthe Collective Agreements concluded in the Bargaining Council. To get in touch with a designatedagent, refer to the contact list on www.nbcrfli.org.za or contact your nearest NBCRFLI office.

Provident FundThe Provident Fund provides benefits for its members and their dependants, as outlinedin the Provident Fund Collective Agreement. The Fund consists of:Benefit Design• Contributions of both employer and member paid into the Fund.• Returns derived from the investment of any moneys of the Fund.• Any moneys credited to individual members.• Interest received.Risk BenefitsDeath, disability and funeral.The Administration• The insurance side which includes death, disability and funeral benefit is administeredthrough NMG.• The retirement benefits area is administered by SALT Administrators.All documentation must be forwarded to your regional funds administration office for allocation.To simplify this process we urge employers to register and submit their monthly returns onthe e-Business system to www.nbcrfionline.co.za. In order to place a claim in any of the twoareas, contact the relevant NBCRFLI Regional Office and place a request with the ProvidentFund Claims Section.Industry Provident Fund Shared ServicesIn 2011, the NBCRFLI acquired approval from the Financial Services Board (FSB) toadminister the industry provident fund. The Section 13B Licence allows the Council to play amore active role in provident fund management for the industry by allowing it more controlover the collection and enforcement process. The Provident Fund Board of Trustees and theCouncil took resolutions to formalise a shared service model in order to harness the bestmanagement abilities from both the Council and the current administrators.The responsibilities are allocated as follows:Current Administrators• Member movement and certification.• Financial reporting.• Accounting function.• Benefits statements.• Monthly reporting as per the Board of Trustees requirements as determined from time to time.• Withdrawals and retirements pay out.• Provision of a retirement scheme administration system.• Section 14 Transfers (in and out).The Council• Collection of provident fund premiums.• Enforcing non-compliance.• Member contact management in all regions and branches.• Front office administration.Should you require any information on the Provident Fund, please call the Provident FundCall Centre number on 0861 735 473.

;Contact DetailsAddress 31 De Korte Street, Braamfontein, Johannesburg, 2017Private Bag X69, Braamfontein, 2017 Tel 011 703 7000 Fax 011 403 1555Website www.nbcrfli.org.zaRegional Offices• Gauteng (Johannesburg) 011 703 7000• Western Cape (Cape Town) 021 930 7720/36/37• Kwa Zulu Natal (Durban) 031 307 6070Branch Offices• Pretoria 012 440 8454 • Bloemfontein 051 448 9422• East London 043 743 6111 • Kimberley 053 831 6352• Klerksdorp 018 462 8311 • Nelspruit 013 752 7420• Polokwane 015 291 1533 • Port Elizabeth 041 374 1786 /1859• Rustenburg 014 597 1320 • Witbank 013 656 1503• George 044 874 3098 • Clanwilliam 027 4821 620• New Castle 034 315 1207 • Pietermaritzburg 033 396 5316• Richards Bay 035 789 3847