Job Description for: Housekeeping Supervisor (Seasonal ... - OWH

Job Description for: Housekeeping Supervisor (Seasonal)Reports to: GeneralManagerEmployment: FulTime SeasonalDuties andResponsibilities:Pre Season Duties• Help in trainingandhiringof housekeepingstaff• Supervise housekeepingstaff while theyare performingtheir duties• Set up alsupplyandlaundryrooms• Maintain levelof stock• View alunit types in buildingandunderstandamenities in building• Understandhow everythingoperates in guest room ie.Fireplace,windows,etc.• Understandthe mountain andvi lage layout andbe able to give directions• Understandalhealthandsafetyissues withregards to staff andself• Understandthe reservation system• Basic understandingof front deskduties andhow the hoteloperates• Anyother reasonable request as made byaCentralReservations ManagerHousekeeping Supervisor• Supervise housekeepingstaff while theyare performingtheir duties• Supervise laundrystaff duties• Stockandmaintain anyhousekeepingsupplyrooms• Determine andprocess alguest complaints• Checkalguest rooms are readyfor arrival• Checkthat alcommon areas are hazardfree andreadyfor guests• Conduct dailymorningmeetingwithhousekeepingstaff andorganize alstaff daily• Ensure highlevelof customer service is maintainedat altimes• Assist guests withalquestions andreasonable requests• Relieve front deskstaff whenever necessary• Ensure accurate information is providedto alclients withrespect to alBigW hiteandCentralReservations productsOther• Maintain clean andtidyappearance• Maintain clean andtidyworkarea• Anyother reasonable requests as made byaCentralReservations Manager

The housekeeping supervisor position is pretty great Imust admit. You will facecomplaints at times, and struggles in the beginning, but once you’ve got your role downpat its cruzy from there on out. You work days as the Duty Manager as well, so it’s niceto have the same schedule everyday for your week. The other duty managers move hotelsand work nights which is when a lot of people want to go out and have fun. It’s nice thatyou just stick to your own hotel and make those long lasting friendships with your coworkers.For me having the set routine of Monday to Friday 8-4work was great. Youknow that your days don’t change from morning to night shift every other week.The only downside of the job could be if you’re here and really keen to snowboard or skievery single day. You only get your two days off and whatever else time you decided totake off to get out there and board or ski. There is night riding for approximately 3months if you’re down for that though. That’s how Ifound getting a lot of boarding timein.If your considering saving, which is what Idid this winter, it’s a pretty easy to do. Youdo get paid more then the other workers on the mountain which is great and comes inhandy a lot of the time.Overall Ithink it’s a great job to have for the season. Challenges you enough to you’reyour mind going throughout the season and is also easy enough at times to just have agreat time. Have fun and enjoy the 2008/2009season!Kayla - Kelowna, BC, CanadaHousekeeping Supervisor