ICH Q10 Pharmaceutical Quality System

Pharmaceutical Quality Systemspecific product, process or site.2.5 Internal Communication(a) Management should ensure appropriate communication processes areestablished and implemented within the organisation.(b) Communications processes should ensure the flow of appropriate informationbetween all levels of the company.(c) Communication processes should ensure the appropriate and timely escalationof certain product quality and pharmaceutical quality system issues.2.6 Management Review(a) Senior management should be responsible for pharmaceutical quality systemgovernance through management review to ensure its continuing suitabilityand effectiveness.(b) Management should assess the conclusions of periodic reviews of processperformance and product quality and of the pharmaceutical quality system, asdescribed in Sections 3 and 4.2.7 Management of Outsourced Activities and Purchased MaterialsThe pharmaceutical quality system, including the management responsibilitiesdescribed in this section, extends to the control and review of any outsourced activitiesand quality of purchased materials. The pharmaceutical company is ultimatelyresponsible to ensure processes are in place to assure the control of outsourcedactivities and quality of purchased materials. These processes should incorporatequality risk management and include:(a) Assessing prior to outsourcing operations or selecting material suppliers, thesuitability and competence of the other party to carry out the activity orprovide the material using a defined supply chain (e.g., audits, materialevaluations, qualification);(b) Defining the responsibilities and communication processes for quality-relatedactivities of the involved parties. For outsourced activities, this should beincluded in a written agreement between the contract giver and contractacceptor;(c) Monitoring and review of the performance of the contract acceptor or thequality of the material from the provider, and the identification andimplementation of any needed improvements;(d) Monitoring incoming ingredients and materials to ensure they are fromapproved sources using the agreed supply chain.2.8 Management of Change in Product OwnershipWhen product ownership changes, (e.g., through acquisitions) management shouldconsider the complexity of this and ensure:(a) The ongoing responsibilities are defined for each company involved;6