1.5 CEs - Illinois Health Care Association

Preliminary Program 

Click titles to navigate 

About Your Association 

Agenda 

Special Events 

Trade Show 

Exhibitors 

Continuing Education Information 

Educational Sessions 

Convention Venues and Parking 

Registration Information 

IHCA Golf Tournament 

CliCk here to register online 

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New 

Past Presidents Welcome reception 

Join us for a party worthy of the Oval Office! Regardless of whether you’re coming into town Monday 

to attend the golf outing or beat the Tuesday morning registration crowds, please join us on the 

Peoria Riverfront from 6-8 p.m. on September 10 for the IHCA Past Presidents Welcome Reception! 

Sponsored by Medline, this brand new event is sure to be a great time. Don’t miss your chance to enjoy 

cocktails and hors d’oeuvres while catching up with many of the past leaders of IHCA. 

Returning 

Deal or No Deal 

Deal or No Deal is making a return to this year’s convention. When checking in at the registration desk, 

each attendee will receive a numbered “suitcase.” The numbers on the suitcases will correspond with 

prizes and a limited number of suitcases will contain a chance to be placed in the grand prize drawing! 

The grand prize drawing will take place during the Tribute after party Wednesday evening. And to make 

things even more exciting, those attendees who attend the after party, but did not receive a grand 

prize drawing suitcase, will also be eligible for prizes. 

Coming Soon 

Destination education! 

IHCA will be hosting its 2nd annual Destination 

Education sometime in 2013. This year’s cruise was a great 

success and plans are being made for another fun filled 

education/vacation adventure! 


Food ... Fun, 

Prizes and 

Surprises!

About Your Association 

For 62 years, the Illinois Health Care Association (IHCA) has been a major voice 

for long term care in Illinois. IHCA provides you with timely, reliable and concise 

information so you are able to make wiser business and professional decisions. You are 

part of an elite group that can be proud of the many accomplishments you have made 

on behalf of those residents needing assistance. 

With the many challenges facing the long term care profession, IHCA staff attempt 

to do whatever it takes to help you resolve problems and tackle complex issues. We are 

continually striving to make your career in long term care more fulfilling. 

Since its inception in 1950, IHCA has continued to grow in size and scope. Here are 

just some of the services provided to members: 

Public Policy 

Active involvement in legislative initiatives, 

regulatory issues and political activities is 

vital to our success. 

The Health Care Council of Illinois (HCCI) carries the 

geriatric public policy banner for both the Illinois Health Care Association and the 

Illinois Council on Long Term Care. This joint venture enables the long term care 

profession to speak with a stronger, unified voice for the residents served in nursing 

homes in Illinois. HCCI tracks legislation, informs and updates members and generates 

grassroots activities when appropriate. 

The Center for Developmental Disabilities Advocacy and Community Supports 

(CDDACS) works on behalf of the facilities and programs for the developmentally 

disabled that are part of the IHCA membership. The Center employs staff dedicated 

solely to achieving its specific goals and objectives, including tracking legislation, 

impacting the regulatory environment, organizing grassroots activities and working 

with legislators to educate them on issues more specific to its mission. 

In addition, both organizations monitor the state’s political climate and raise funds 

to support legislative candidates for public office who support effective, adequatelyfunded, 

quality long term care and ID/DD issues. 

Pertinent Educational Seminars 

IHCA offers a variety of educational opportunities 

for long term care professionals to expand their 

knowledge, skills, and horizons. The Education, 

Convention and Trade Show Committee assists IHCA staff in the planning of the 

education agenda by identifying appropriate topics related to the needs and issues of the 


HCCI 

Health Care Council of Illinois 

The 

Center 

for Developmental 

Disabilities Advocacy 

and Community 

Supports 

Through 

the Years… 

Today’s long term 

care professionals 

experience many 

challenges. However, 

Through the Years 

these dedicated 

individuals persevere 

through changes 

in regulations, 

resident and family 

expectations and tough 

economic times to 

provide quality care 

to those who reside in 

their facilities. Join us 

Sept. 11-13 in Peoria 

for IHCA’s 62nd 

Annual Convention 

and Trade Show 

to participate in 

pertinent educational 

sessions and have 

the opportunity to 

see new and exciting 

innovations from 

approximately 200 

vendors. It’s an event 

you won’t want to 

miss! 

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The 1920s and 1930s 

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1920 1921 1922 1923 1924 1925 1926 1920 1928 1929 

Radio became a commercial broadcasting medium. Health insurance vanished during the 1920s. 

The stock 

market 

crashed, 

launching 

the Great 

profession. IHCA is approved as a sponsor of continuing education for nursing home administrators, nurses, 

social workers, physical therapists and physical therapy assistants by the Illinois Department of Financial and 

Professional Regulation. 

For everyone’s convenience, seminars are generally offered at various sites throughout the state or through 

the internet. Four times each year, we offer the most respected review course in the state to help you prepare for 

the nursing home administrator licensure exam. 

Once again, IHCA joined with the Illinois Council on Long Term Care (ICLTC) to implement the Education 

Access Nursing Academy, which offers monthly web seminars exclusively for licensed nurses. This additional 

education resource provides facilities an effective way for nurses to receive required continuing education credits. 

Depression. 

Publications and More 

Through joint communication with the Illinois Council on Long Term Care (ICLTC), IHCA speaks with one 

voice to keep members informed about the latest news of the profession through a variety of communication 

outlets. 

LTC Insight 

LTC Insight is a weekly member publication of IHCA and ICLTC and features several individual newsletters 

addressing pertinent LTC topics: 

This Week (an HCCI publication) covers how 

regulatory, clinical, business and reimbursement trends 

on the state and national levels affect the management and operations of Illinois nursing homes. 

Clinical Capsule provides pertinent in-services on a variety of clinical topics such as fall prevention, 

pressure ulcers and pain management. 

Members Only focuses on association-specific news and member facility best practices. 

Capitol Insider (an HCCI publication) is published during legislative sessions of the Illinois General 

Assembly and covers issues of concern to the long term care provider community. 

Education Access highlights all educational activities that have been scheduled and offers links to the 

brochures and registration information. 

LTC Today 

LTC Today is a four-color, professional tri-annual magazine that features news of the profession, feature articles 

on member facilities, guest columnists, product news, legislative, regulatory and education news and more. 

www.IHCA.com 

IHCA hosts a website at www.ihca.com to provide members with immediate information and another 

opportunity to network. The site contains extensive information about the profession, including valuable links 

to outside resources. Check it out! 

CliCk here to register online

1930 1931 1932 1933 1934 1935 1936 1937 1938 1939 

A terrible drought set in and became 

the worst agricultural disaster in 

American history. 

Facebook 

Stay connected to IHCA through our association Facebook page. 

Like Us today! 

Annual Convention and Trade Show 

IHCA hosts the state’s largest convention and trade show for long 

term care professionals. This much-anticipated event features more 

than 100 educational sessions covering a wide range of pertinent 

topics, as well as exhibits demonstrating the latest technology and 

services in the profession. Continuing education credits are offered 

for administrators, social workers, licensed nurses, certified dietary 

managers, registered dietitians, physical therapists, qualified service 

professionals and certified public accountants. For those disciplines 

not preapproved for continuing education credit, IHCA staff will 

provide any needed assistance to help you submit for approval to the 

appropriate crediting institution or organization. 

In addition to offering educational advantages, the acclaimed 

convention and trade show also offers entertainment and social events, 

to give you plenty of opportunities for networking and relaxing. An 

awards ceremony pays tribute to the state’s top volunteers, nurses, 

administrators, RSDs, and other staff members. 

Help Us Spread the Word! 

We encourage our members to share their pride with others who 

could benefit from a proactive, long term care association. Please 

let us know their names and phone numbers so we can contact 

them, or ask them to give us a call. We would love to explain the 

benefits of IHCA to them. We encourage you to support IHCA 

and take an active role in the association’s activities so you may 

continue making a difference in long term care. 


Franklin D. Roosevelt 

instituted the Social Security Act. 

In the 1920s, health examiners 

almost uniformly showed that very 

few people were healthy and normal, 

which helped to foster the belief that 

Americans needed more medical care 

and health supervision. 

Without a federal assistance program 

to help pay for the care of elderly 

or disabled, most states sent their 

impoverished citizens to “poor farms” 

or “almshouses.” 

In the 1930s, The New Deal helped 

promote the idea that elderly citizens 

should receive federal benefits on 

the basis of need. Social Security is 

now universal, and only tangentially 

needs-based. 

Hitler 

invaded 

Poland. 

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6 

7 am 

7:30 am 

8 am 

8:30 am 

9 am 

9:45 am 

10 am 

10:30 am 

11:00 am 

Noon 

1 pm 

1:45 pm 

3 pm 

3:30 pm 

4 pm 

4:30 pm 

5 pm 

6 pm 

6:30 pm 

8:00 pm 

8:30 pm 

Agenda 

moNDaY, sePTember 10 

TuesDaY, sePTember 11 

IHCA Board 

of Directors 

Meeting at 

WeaverRidge 

8 –11 am 

IHCA Golf 

Tournament at 

WeaverRidge 

11 am - 5 pm 

Exhibitor 

Move-in 

10 am - 5 pm 

IHCA 

Registration 

Desk Open 

4 - 8 pm 

Past Presidents 

Welcome 

Reception 

on Peoria 

Riverfront 

6 - 8 pm 


IHCA 

Registration 

Desk Open 

7 am - 5 pm 

Click on titles below 

for descriptions 

IHCA 

Bookstore 

Open 

7 am - 5:30 pm 

Hospitality 

Hop at 

Four Points 

Sheraton 

6 - 8:30 pm 

Educational 

Sessions 

8:30 - 10 am 

Grand 

Opening/ 

Ribbon Cutting 

10 am 

Decision 

Makers Only 

10 am - noon 

Trade Show and 

Complimentary 

Lunch 

Noon - 1:30 pm 

General Session 

1:45 - 3 pm 

Educational 

Sessions 

3:30 - 5 pm 

Educational 

Sessions 

10:30 am - 

noon 

By Invitation 

Only! 

reception 

with vendors 

3:30 - 5 pm

7 am 

7:30 am 

8 am 

8:30 am 

9 am 

9:45 am 

10 am 

10:30 am 

11:30 am 

Noon 

1 pm 

1:45 pm 

3 pm 

3:30 pm 

4 pm 

4:30 pm 

5 pm 

6 pm 

6:30 pm 

8:00 pm 

8:30 pm 

Agenda 

WeDNesDaY, sePTember 12 

IHCA 

Registration 

Desk Open 

7 am - 5 pm 

IHCA 

Bookstore 

Open 

7 am - 5:30 pm 

Ovations 

(Breakfast, 

Keynote 

Address, and 

Nursing 

Awards) 

7:30 - 9:30 am 

The Center ID/ 

DD Services 

Constituency 

Meeting 

1 - 2:30 pm 

Educational 

Sessions 

8 - 9:30 am 

Educational 

Sessions 

10 - 11:30 am 

Trade Show and 

Complimentary 

Lunch 

11:30 am - 1 pm 

Educational 

Sessions (Round 

Table Discussions) 

1 - 2:30 pm 

Educational 

Sessions 

3 - 4:30 pm 


Nursing Facilities 

/Assisted Living 

Constituency 

Meeting 

1 - 2:30 pm 

IHCA Annual 

Business 

Meeting 

3 - 4:30 pm 

Tribute 

(Dinner and 

Awards for 

Staff and 

Volunteers) 

6:30 - 8:30 pm 

Live Band, 

Dancing, 

Grand Prize 

Giveaway! 

8:30 - 11:30 pm 

Click on titles below 

for descriptions 

Alzheimer’s 

and Dementia 

Training 

8 am - 5 pm 

ThursDaY, sePTember 13 

IHCA 

Registration 

Desk Open 

7 am - 1:30 pm 

IHCA 

Bookstore 

Open 

7 am - 1:30 pm 

Educational 

Sessions 

8 - 9:30 am 

Educational 

Sessions 

9:45 - 11:15 am 

Educational 

Sessions 

11:30 am - 1 pm 

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1940 1941 1942 1943 1944 1945 1946 1940 1948 1949 

Average Salary $1,299 

Special Events 

IHCA Golf Outing 

Monday, Sept. 10, 11 a.m. – 5 p.m. 

Join us at WeaverRidge Golf club for lots of fun and networking on the links. Contact Kelli Showalter at 

kshowalter@ihca.com for sponsorship opportunities. 

NEW EVENT! Past Presidents Welcome Reception 

This event is sponsored by Medline Healthcare 

Arriving on Monday to play golf or beat the crowds on Tuesday morning? Then join us Monday evening from 6 – 8 p.m. 

on the Peoria Riverfront for cocktails and hors d’oeuvres and meet some of IHCA’s past presidents. 


Tuesday, Sept. 11, 1:45 – 3 p.m. 

Murray Banks has been a speaker and trainer since 1984 creating a niche with custom tailored 

keynotes. While all speakers aspire to personalizing their presentations, Murray developed that 

skill as an educator, teaching at every level from grade school to graduate school! In 1982 he 

was honored as Vermont’s Teacher of the Year for Physical Education and in 1983 received 

the Outstanding Educator Award from the national association, AAHPHRD. He taught in a 

city school district, a small rural school and a major university; coached teams that won state 

championships and teams that never won a game; and 40 years later is still coaching youth sports 

in his community. At the same time he was achieving educational honors, Murray was winning 

his first of four National Championships in the Triathlon. Two times he has been one of the top 

finishers in the Ironman Triathlon World Championship in Hawaii. Taking a break from public 

education enabled Murray to blend two passions – racing at the highest levels and teaching outside the structure 

of a classroom. His audiences now get the best of both worlds … a dynamic, interactive teaching style and a focused, 

world class mindset. The elements of risk, adaptability and toughness are natural connections to Murray’s message as 

organizations work through these tough economic times. 

Ovations: A Celebration of Long Term Care Nurses 

Wednesday, Sept. 12, 7:30 – 9:30 a.m. 

Keynote presentation sponsored by eHealth Data Solutions 

Meal courtesy of NuScriptRX 

Decorations courtesy of RXPERTS Pharmacy 

Awards courtesy of CE Solutions 

Whether she is presenting a motivational speech or headlining a comedy club, Juli Burney 

is a well-seasoned performer! An award winning teacher, entertainer and author, Juli 

makes an amazing connection with her audiences. She is able to entertain with the ability 

of a headlining comedian while either motivating or instructing with the ease of a top- 


The first digital computer was unveiled in 

February at the University of Pennsylvania.

1950 1951 1952 1953 1954 1955 1956 1957 1958 1959 


The polio vaccine was developed. 

notch motivational speaker. Juli has been recognized by her state as Artist of the 

Year because of her ability to help improve people’s lives through humor and the 

effective use of communication tools. She has worked in all 48 continental United 

States and Canada, and has been commissioned by a variety of associations 

from the National Endowment of the Arts to Fortune 500 companies to develop 

training programs that stick. Juli has filmed for Showtime and HBO, along with 

making several guest appearances on radio and television programs. Her humor 

is delightful, universal and enlightening with whatever topic she presents. 

Tribute 

Wednesday, Sept. 12, 6:30 – 8:30 p.m. 


Over the past 20 years Tim Bedore has spent thousands of hours entertaining 

audiences, first on the radio and then as a comedian, 

headlining comedy clubs across the country. One of the 

few comics to have combined the disciplines of standup 

comedy and broadcasting, Tim knows the rigors 

of working within demanding parameters. Tim has 

kept his hand in the radio business through his radio 

commentary feature Vague But True, which is heard 

(since 1997) regularly on public radio’s prestigious 

Marketplace program by over six-million people, and 

the equally large audience on The Bob and Tom Show, 

syndicated all across the country. Tim Bedore is a stand-up comedian whose 

unique background has produced a very professional entertainer who knows how 

to cut across the boundaries of individual attitudes and get an audience to enjoy 

his way of looking at the world. 

Live Band, Dancing, and Grand Prize Giveaway 

Wednesday, Sept. 12, 8:30 – 11:30 p.m. 

“The 80s aren’t over till we say they are.” The Brat Pack 

plays those never-ending hits that conjure up big hair, 

padded shoulders, Mister T and Care Bears! So, hop in your 

DeLorean and hold on to your parachute pants – there’s not 

a dull moment in their set. A Brat Pack show is more than a 

performance, it’s a party! 

Prizes, prizes, and more prizes! Not only will the 

winner of the Grand Prize Giveaway be announced during 

the Tribute after party, but lots of other prizes will be given 

away! In addition to those that received a special “suitcase” 

during registration, anyone attending the party will be 

eligible for prizes. Don’t miss out on the fun! 

In the 1940s, during World 

War II, more than 3 million 

women were recruited for 

war-related jobs. 

While President Harry 

Truman lobbied hard for a 

national health insurance 

program in the 1940s, the 

AMA lobbied hard against 

it, calling it “socialized 

medicine,” and turned the 

polls completely around 

from a plan favored by the 

American people to one that 

was vanishing. 

The baby boom began in 

1945 and reached its height 

in 1947, but it continued 

for another 17 years. The 

baby boom placed in high 

demand goods and services 

associated with the boom, 

with the purchase of a home 

being the largest expenditure. 

Nostalgia for the 1950s began 

while memories of the decade 

were still fresh. Tail-finned 

cars, hula hoops, poodle 

skirts, Elvis Presley, mothers 

in aprons, and “Leave 

It To Beaver” conjure 

up images of a genial 

time that seems better, 

softer, simpler. Indeed, the 

years from 1950 to 1959 

were a time of optimism, 

domesticity, security 

through compliance with 

the system, and apparent 

simplicity. 

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1960 1961 1962 1963 1964 1965 1966 1967 1968 1969 

The Kennedy administration took up the cause of “community 

care” and turned it into a major federal program in the 1960s. 

The Trade Show 

Through the Years… 


President Johnson on July 30 signed into 

effect Medicaid and the Medicare Law. 

The Illinois Health Care Association (IHCA) has once again scheduled one of the profession’s largest and best-attended 

convention and trade shows in the country. Meet with state and national providers of goods and services. Learn about 

the latest developments to help you provide the highest quality, most cost-effective care possible. The trade show 

promises to be the place to assemble the key resources to run a superior facility or program. 

By Invitation Only! - An Exclusive Event 

Back for this year’s convention is an exclusive event for owners, CEOs, and other key decision makers – this will allow 

those invited to spend quality time to discuss business. Invitations will be sent out prior to convention and also given 

out by vendors during the Trade Show. Get away from the hustle and bustle of the trade show floor and enjoy premium 

cocktails, beverages and hors d’oeuvres. And after the business talk is done, don’t forget to thank your favorite vendor 

for all their support of the convention and the association. 

Decision Makers Only 

Decision Makers Only will serve as a special preview for the IHCA Trade Show. Exhibits will be open Tuesday morning 

from 10 a.m. until noon. This event will provide department heads and management personnel the necessary time to 

adequately explore products and services to assist facilities and programs in providing better service in an affordable 

manner. Exhibitors will offer special promotions and giveaways during Decision Makers Only! As always, there will be 

special drawings for prizes and a chance at the Money Machine to add to the fun (you must be present to win). 

Grand Opening/Ribbon Cutting 

Immediately prior to Decision Makers Only, a ribbon cutting ceremony will officially open the IHCA Trade Show. 

IHCA Bookstore 

The IHCA Bookstore will feature a wide selection of resources for your facility or program. Coordinated by Training 

Systems, Inc, the bookstore will sell a variety of books, reference guides, and other materials pertinent to the long term 

care profession. Make sure to take advantage of this convention extra and boost your learning experience! 

Trade Show Agenda 

Tuesday, Sept. 11 ............... 10 a.m. - noon ................ Grand Opening/Ribbon Cutting/Decision Makers Only 

Noon - 1:30 p.m. ............ Exhibits Open 

Complimentary Lunch Served 

3:30 - 5 p.m. ................... By Invitation Only! 

Wednesday, Sept. 12 .......... 11:30 a.m. – 1 p.m. ......... Exhibits Open 

Complimentary Lunch Served 

Woodstock 

Festival in 

New York.

1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 

HMOs were created. The Watergate hearings 

were under way. 

2012 illinois health Care 

association exhibitors 

3M Resident Monitoring 

AccuMed Technology 

Solutions 

ACP-Accelerated Care Plus 

AdvaCare Systems, Inc. 

Advanced Wireless 

Communications 

Aegis Therapies 

ALCO Sales & Service Co. 

Allen A Lefkovitz & 

Associates, P.C. 

Allen Consulting Group 

AmbTran Group, LTD 

Ameren Illinois Act On 

Energy 

American HealthTech 

American Medical 

Technologies, Inc. 

Anna’s Healthcare Linen/ 

NBL Textiles 

ARKRAY 

ASCO Services, Inc. 

Assurance Agency, Ltd. 

Avanir Pharmaceuticals 

Azer Rehab Systems, P.C. 

Basic American Medical 

Products 

Beacon of Hope Hospice 

Biocodex U.S.A. -- Florastor 

BioTech X-Ray, Inc. 

Boyd Energy Group 

Calmoseptine, Inc. 

Care2Learn/Upstairs 

Solutions 

Carefoam USA 

Cerner Extended Care 

Cherubini Enterprises, Inc. 

CMS Lab, Inc. 

Comprehensive Group (The) 

Consonus Healthcare 

Denman Pharmacy Services 

DermaRite 

Developmental Disabilities 

Nurses Association 

Ecolab Inc. 

Econocare 

eHealth Data Solutions 

Enloe Drugs, LLC 

Ergo Midwest, Inc. 

EVERCARE by United 

Healthcare 

Farnsworth Group, Inc. 

FGMK, LLC 

Firm Systems 

First Quality Products, Inc. 

Forum Extended Care Services 

Fox River Foods, Inc. 

Frost, Ruttenberg & Rothblatt, P.C. 

Functional Pathways 

Gamma HealthCare, Inc. 

Gateway ProClean, Inc. 

Genesis Rehab Services 

Gideons International (The) 

Gordon Food Service Marketplace 

Green Tree Pharmacy 

Greenberg & Associates, Inc. 

Gulf South Medical Supply 

Harmony Healthcare International 

Harold O’Shea Builders 

Hawkeye Foodservice Distribution, 

Inc. 

Health Technologies, Inc. 

Heffernan Insurance Brokers 

Heritage Healthcare 

Home Pharmacy Services, LLC 

Illinois Activity Professionals 

Association (IAPA) 

Illinois Nursing Home 

Administrators Association 

(INHAA) 

Illinois Pioneer Coalition 

Infinity Rehab 

Innovative Products Unlimited, 

Inc. 

Innovatix, LLC 

Insight Drug Abuse Testing 

Integra Healthcare Equipment 

Jewett Roofing Company 

Joerns Healthcare, Inc. 

Joint Commission (The) 

Kalin Healthcare Solutions, Inc. 

Kohl Wholesale 

Kreg Therapeutics 

Legacy Healthcare Services 

Long Term Care Nurses 

Association (LTCNA) 

M.E.S. of Illinois, Inc. 

Management & Network Services 

Martin Brothers Distributing 

McGladrey & Pullen LLP 

McKesson Medical/Surgical 

MDI Achieve 

Medical Express Ambulance 

Service 

Medical Staffing Network 

Healthcare 

MEDLAB 

Midwest Transit Equipment, Inc. 

MMS, A Medical Supply Co. 

Mobilex USA 


(as of 6-5-12) 

MPM Food Equipment Group 

National Parkinson Foundation 

National Retrofitting Group, LLC 

Navigator Group Purchasing 

NHRMA Mutual/Midwest Provider 

Insurance Company 

NICL Laboratories 

Novo Nordisk, Inc. 

NuScriptRX 

Omnicare of Herrin 

Omnicare Pharmacies of Northern 

Illinois 

ONR, Inc. 

Optima Healthcare Solutions 

Oregon Healthcare Pharmacy 

Services, Inc. 

Ovitsky Vision Care 

Paragon Clinical/eSNF 

Pathway Health Services 

PEL/VIP Medical Staffing and 

Consulting 

Performance Foodservice-Thoms 

Proestler 

PharMerica 

PRS Dialysis 

Plante & Moran, PLLC 

Podiatry Plus 

PointClickCare 

Polaris Group 

Preferred Podiatry Group, PC 

Professional Medical, Inc. 

Professional Therapy Services, Inc. 

Quality Podiatry Group, LTD. 

R.D. McMillen Enterprises, Inc. 

RehabCare 

RetirementHomeTV 

RJ Kool Company, Inc. 

Rx Care Assurance 

RXPERTS Pharmacy - Chicago 

Scrubs on Wheels, Inc. 

Select Rehabilitation, Inc. 

Senior Dent, Inc. 

Senior TV 

Shannon Sales, Inc. 

SimplyThick 

Smartlinx Solutions 

Smithereen Pest Management 

Southern Bus & Mobility 

U.S. Foodservice 

United Scripts 

UVANTA Pharmacies of Illinois 

Vohra Wound Physicians 

Williams Bros. Long Term Care 

Pharmacy 

In the 1960s and 1970s, 

government-funded 

projects to increase health 

care for the poor were 

on the rise. This gave all 

mid-level health care 

workers a tremendous 

increase in jobs and 

opportunities. 

In the early 1970s, the 

sense of crisis in health 

care was accompanied by 

considerable optimism 

about the possibilities for 

successful reform. 

In 1974, the incentives 

that favored hospital 

care promoted the 

neglect of ambulatory 

and preventive 

health services. The 

incentives that favored 

specialization also 

caused primary care to be 

neglected. 

The concept of “health 

care as a matter of right, 

not privilege” captured 

the spirit of the time 

better than any other 

single idea. 

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12 

IHCA 

Continuing Education 

Tracks 

For your convenience, sessions are organized in educational tracks distributed throughout the convention. 

However, it is not mandatory to stay within a specific discipline – you are welcome to attend any session. 

Code Reference 

ACT Activities 

ADM Administrators/Owners 

AL Assisted Living 

BIZ Business and Front Office 

CNA Nursing Assistants 

DIET Dietary 

ENV Environmental Services 

MULTI Multi-Disciplinary 

MULTI CC Multi-Disciplinary Culture Change 

NUR Nursing 

PER Personal Enhancement 

DD ID/DD Services 

SS Social Services 

SUP Department Supervisors 

THER Therapies 

Continuing Education Information 

Continuing education credits have been submitted for approval for the following disciplines: 

Nursing Home Administrators 

Licensed Nurses 

Registered/Licensed Dieticians; Dietary Managers 

Physical Therapists/Physical Therapy Assistants 

QSPs 

Certified Public Accountants 

Individuals seeking approval for all other professional licenses or certifications must file independently with 

their licensing or certification body. IHCA staff will provide any needed assistance to help you with the process. 


September 10-13, 2012 Peoria Civic Center, Peoria, Illinois

Educational 

Sessions 

Tuesday, sept. 11 

8:30 – 10 a.m. (1.5 CEs) 

Mere Training Isn’t Enough! 

Amy McCracken, BSN, JD, Duane Morris LLP 

Track NUR 


TUESDAY 

Infection control should be second nature by now, but it isn’t. The Illinois Department of Public Health (IDPH) 

is taking a new look at infection control, and is finding widespread deficiencies. Even a comprehensive policy with 

consistent training may not ensure compliance with best practices. Policies that aren’t followed just won’t work. This 

session will identify good infection control practices, and will offer suggestions to ensure compliance at every level of 

your organization. 

What You Need to Know About CMS Fire Sprinkler Requirements 

Tom Fitch, ASHE Healthcare Construction Certificate, Harold O’Shea Builders 

Tyler Cormeny, ASHE Healthcare Construction Certificate, Harold O’Shea Builders 

Track ENV 

The Centers for Medicare and Medicaid Services (CMS) requires all long term care facilities to be entirely protected 

by an approved fire sprinkler system by Aug. 13, 2013. This session will discuss the CMS and Illinois Department of 

Public Health (IDPH) requirements that must be met during the installation of a fire protection system. Topics will 

include Infection Control and Interim Life Safety Measures. 

The Importance of Touch to Long Term Care Residents 

Stephanie Sutton, Licensed Massage Therapist 

Track CNA, NUR 

It has been proven that from the time we are born, touch is very important. This need for human contact is carried 

with us throughout our lives. As a direct caregiver you have the unique and important ability to provide relaxation and 

comfort to those you care for simply by knowing how to provide a special touch. Attend this session and learn how to 

incorporate a relaxing touch during normal care routines. 

Navigating Through the Changes of the Affordable Care Act 

Paul Bartman, BS, Assurance Agency 

Track BIZ 


The inception of the Affordable Care Act (ACA) in March 2010 put in place reforms to the healthcare law that will 

continue to roll out through 2014 and beyond. We will discuss the many changes that have occurred, with more 

alterations pending, since the commencement of this law. We will address how PPACA delivers major challenges for 

the healthcare profession. Finally, we will provide insight into the potential solutions available in 2014. 

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TUESDAY Educational 


Sessions 

A Road Map to Care: Making the Laws and Guidelines Work FOR You! 

Diana Waugh, RN, BSN, Waugh Consulting 

Track MULTI 

“How can we possibly provide person-centered care in light of all those rules and regulations?” “It would be great to 

be involved in a cultural change at our facility, but do you really think it can be done?” “If there were standards of care 

and guidelines to assure success, maybe then it would work.” There are! We have in our hands the goals of quality care, 

the steps that can lead to quality care, and the evaluation tools that will point out if the care was at the quality level 

expected…the federal survey guidelines! They are available 365 days a year and can be used by every member of the 

facility team. This session will focus on how the federal guidelines can be utilized each day by all staff as part of the 

facility’s commitment to providing person-centered care. It will look at the power federal guideline knowledge gives to 

all staff members and how these guidelines can assist when working with physicians, families and concerned community 

members. Attend this session and you will laugh and learn how to make the template of care live in your facility. 

Successful Retention: Recipe for Success 

Khrys Kantarze, BS, MA, LNHA, Maun-Lemke Speaking & Consulting, LLC 

Track ADM 

Successful retention…why do we care? Every year budgets get tighter and tighter and organizations are forced to do 

more with less. Improving employee retention is one way to achieve cost reductions without cutting supplies or services. 

Stable staff usually goes hand in hand with good service and care. The cost of hiring and orientating new employees 

is, on average, two times the annual wage. The turnover rate for healthcare averages over 90% nationally. Improving 

retention can help ease your budget challenges and it doesn’t have to be hard or expensive; but just like any good recipe 

a successful plan must have all the key ingredients. 

Evaluating the High Exposure Nursing Home Case: How a Simple Negligence Case Can 

Turn Catastrophic 

Neville Bilimoria, JD, Duane Morris LLP 

Michael Komoll, JD, CNA Insurance 

Track ADM 

Recent verdicts in 2012 show that nursing home negligence cases are even more at risk for high jury verdicts, with one 

verdict registering at $900 million. Every day events occur in nursing facilities that can be benign or that can turn into a 

high-value, high-exposure negligence case against a nursing home. Insurance companies look and evaluate to minimize 

an incident and avoid high-exposure claims against a facility. 



TUESDAY 

The Aging Individual with Developmentally Disabilities: Incontinence is Not a Normal 

Part of Aging 

Marilyn Holt, PT, MHS, GCS, LTC Support 

Track DD 

Healthy strategies for successful aging should be available with adults with developmental disabilities. Compressing 

frailty and reducing falls can be accomplished with targeted interventions. Incontinence can be a contributor to falls, 

frailty and reduced social engagement. This session will explore incontinence evaluation and management. 

Culture Change for the Diabetic’s Diet 

Donna Manring, DTR, Maun-Lemke Speaking & Consulting, LLC 

Track DIET 

Research indicates long term care residents eat better when they are given a less restrictive diet of regular foods rather 

than a calorie-controlled diet. Physicians and clinicians may need education on the American Medical Directors 

Association (AMDA) or ADA that emphasizes the physician’s greater responsibility to control unacceptable blood 

glucose levels by pharmacological means and in consideration of the individual’s food consumption and activity level— 

not by an overly restrictive diet order. 

Activities in the 4th Dimension: Exploring New Horizons in Program Planning 

Carla Smith, BS, RMT, Lifetime Expressions 

Track ACT 

Learn to stretch your creativity and expand your programming to appeal to an increasingly diverse population. A variety 

of unique tools and techniques will be utilized to help you evaluate and enhance your current program and resources 

and open your mind to new possibilities. Participants are encouraged to bring a copy of their current activity calendar 

for use in exercises. 

10:30 a.m. – Noon (1.5 CEs) 

Would You Take a Drink Please? Combating Dehydration at the Front Line 




Perhaps the first line of defense against dehydration is to revisit the needs of your staff and set expectations that they will 

not be dehydration examples. This requires that there are fluids available to them as well as time for them to consume 

the fluids. Rewarding nurses who “skip lunch” or aides who “work right through their breaks” doesn’t demonstrate a 

true belief in combating dehydration. This session will look at ways to combat dehydration in both the residents and 

staff. How about asking “Would you take a drink, please” for starters? Attend this fact-and-fun filled session and see how 

to make hydration a win/win experience. 


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Sessions 

Through the Looking Glass 

Leslie Pedtke, LNHA, Aviston Countryside Manor 

Track ADM, MULTI 

“Through the Looking Glass” is a program developed to educate caregivers on empathy by placing them in the shoes of 

a long term care resident. Our staff have moved into the nursing home and participated in daily challenges in an effort 

to learn what their daily lives are like. We have expanded this program into our orientation of new staff. All new staff 

must spend their first three shifts living as a resident before any formal orientation begins. 

Creating a Healthy Balance: Work, Life and Play 


Track MULTI 

Feel like you are running around frazzled trying to get everything done? Is your “to do” list getting longer and the time 

to get it all done getting shorter? Are you a procrastinator? The trends in healthcare today expect you to get more done 

in less time. It’s not always how hard you work, it’s how much you get done in the time you have. Learn how to schedule 

effectively and get the most done in the least amount of time. Set realistic goals, improve your time management skills 

and know when to delegate! Reduce stress by applying time management techniques that put time on your side. Invest 

in time management skills that will actually save you time and money…which allows you to work smarter! 

Exploring a Creative Arts Program as an Approach to Day Training 

Karla Belzer, MS, CTRS, Exceptional Care and Training Center 

Track DD 

In 2009, Exceptional Care and Training Center (ECTC) was awarded an Innovations in Long Term Care grant to 

implement a Creative Arts Program as an approach to Day Training. This session will feature an in-depth study of the 

ECTC program. Participants will explore the value of providing Creative Arts to individuals who experience severe 

mental retardation as well as the logisitics and development of such a program. Curricula and adaptive equipment will 

be reviewed. 

“F”oodservice to “A”ctivity: Community Marketing Tips on a 

Great Depression Budget 

Sue Rinkenberger, CDM, CFPP, ASTA Care Center of Pontiac 

Kathy Finkenbinder, CAD, ASTA Care Center of Pontiac 

Track DIET 

This session will discuss “Back to the Future Community Marketing Opportunities” with activities and dining services. 

Fun and food have been used for generations to help make events unique. Learn tips and secrets to help your facility 

add marketing value to succeed not only today, but in 2020 and beyond. Go ahead, “WOW” your community by using 

WHAT you know, OPPORTUNITIES available and WHO you know to expand your current marketing toolbox. 


Energize Your Fitness Program Through the Power of Music and Movement 

Rita Lopienski, MA, RMT, CAC, AC-BC, ADC, Plymouth Place Senior Living 

Track ACT 

Feel like your exercise program is stuck in a rut? Has attendance declined, or are you just tired of the same old 

videos? Learn new methods of movement and music that will energize your fitness program to the point that 

residents are smiling and laughing and wanting more. Experience using poles, poms, scarves, light weights, 

resistance bands, plates, bells, line dance and dance moves that will make an exercise class feel like a party. 

The Immune System and the Older Adult 

Barbee Bancroft, RN, MSN, PNP, CPP Associates, Inc. 

Track NUR 

This session will cover the aging immune system. Discussion will include the senescence of the innate and 

adaptive immune system, the response to vaccines, the susceptibility to infection and the increased risk of 

cancer due to an aging immune system. 

1:45 – 3 p.m. (1.0 CE) 


Track MULTI 


TUESDAY 


Opening remarks by IHCA President Holgeir Oksnevad and IHCA Executive Director Dave Voepel will be followed by 

the keynote address. 

Murray Banks has been a speaker and trainer since 1984 creating a niche with custom tailored 

keynotes. While all speakers aspire to personalizing their presentations, Murray developed that 

skill as an educator, teaching at every level from grade school to graduate school! In 1982 he 

was honored as Vermont’s Teacher Of The Year for Physical Education and in 1983 received 

the Outstanding Educator Award from the national association, AAHPHRD. He taught in a 

city school district, a small rural school and a major university; coached teams that won state 

championships and teams that never won a game; and 40 years later is still coaching youth 

sports in his community. At the same time he was achieving educational honors, Murray was 

winning his first of four National Championships in the Triathlon. Two times he has been 

one of the top finishers in the Ironman Triathlon World Championship in Hawaii. Taking a break from 

public education enabled Murray to blend two passions – racing at the highest levels and teaching outside the structure 

of a classroom. His audiences now get the best of both worlds … a dynamic, interactive teaching style and a focused, 

world class mindset. The elements of risk, adaptability and toughness are natural connections to Murray’s message as 

organizations work through these tough economic times. 


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3:30 – 5 p.m. (1.5 CEs) Sessions 

3:30 – 5 p.m. (1.5 CEs) 

SNF Medicare Eligibility and Resident Choices 

Betsy Anderson, Vice President, FR&R Healthcare Consulting, Inc. 

Marilyn Mines, RN, BS, RAC-CT, FR&R Healthcare Consulting, Inc. 

Track SS 

Admission to a SNF as a Medicare resident can bring with it many choices for a beneficiary. Once the SNF has 

determined if they meet all eligibility criteria, the resident and family may not know the many choices available to the 

resident. Is the Medicare program currently in place the best for this resident? Choices between Medicare Advantage 

or traditional Medicare coverage, palliative care under the original Medicare benefit or Medicare hospice coverage 

may require explanation. This session will provide the attendees with the tools to assist residents and their families in 

understanding the differences between the various Medicare programs to make the most appropriate choice. 

Proper Repairs for K-Tag Deficiencies Ensuring Life Safety Code Compliance 

Joe Wiener, CDT, AIA, NCARB, Farnsworth Group 

Track ENV 

Typical plans of correction include repairs to the physical plant. Life Safety Code compliance depends upon properly 

repairing or installing materials in such a way so as to provide the required fire resistance rating. All caulks are not equal 

and not all assemblies need to have 1-hour fire resistance. 

The CNA’s Role in Abuse Prevention 

Susan Gardiner, BSN, RN, LNHA, Illinois Council on Long Term Care 


In the past several years there has been increased attention placed on allegations of abuse, neglect and misappropriation 

of property in long term care. The number of CNAs that have lost certification or faced legal challenges has more than 

doubled. CNAs must know what constitutes abuse and what their responsibility is in reporting incidents and allegations. 

CNAs must also learn how to cope in stressful situations. This session will review all abuse regulations, the CNA’s 

responsibility and coping mechanisms CNAs can use to reduce stress. 

Identifying and Managing Blind Spots in Long Term Care 

Rocky Howard, Professional Medical, Inc. 

Mike Kellenberber, Professional Medical, Inc. 

Courtney Wooge, Professional Medical, Inc. 

Track ADM, BIZ 

Do you know the difference between cost control and cost management? It could allow you to realize significant savings. 

Attendees will discover how the true cost of medical supplies lies not just in price but also in the way they address 

mismanagement, misuse, waste and shrinkage. Attendees will learn a process for identifying cost management “blind 

spots” at their facilities and strategies for applying risk, time and money solutions to drive down overall costs. 


It’s Not My Responsibility...Is It? Critical Thinking Skills 

for Facility Professionals 


Track NUR 


TUESDAY 

“You think I should have done what?” “You are just being picky.” “I can’t be responsible for everything!” “I am leading!!” 

Sometimes it seems that the responsibilities of leading are just confusing. This session will take a look at critical thinking 

techniques that must be employed by leaders. Through the use of real life examples relating to readmissions, attendees 

will learn to address and support their actions. 

Positive Leadership for Today’s Generations 

Khrys Kantarze, BS, MA, LNHA, Maun-Lemke Speaking & Consulting, LLC 

Track MULTI 

Times have changed. Leaders of today’s healthcare workers are faced with the challenge of motivating people with a 

variety of backgrounds. From the new graduates of today to the Baby Boomers -- figuring out how to motivate and 

educate effectively with the diversity of today’s workforce can be difficult. This dynamic and entertaining session will 

teach you the important differences and strategies to maximize your effectiveness with all groups. 

Hot Topics in Employment Law 

Jon Zimring, JD, Duane Morris LLP 

Track ADM 

The laws governing the employment relationship are continually evolving and changing. Employers need to be alert 

to these changes and effectively train supervisors and managers on how to reduce the risk of employment liability. 

This session will address hot topics surrounding both federal and state laws and legal decisions that affect how Illinois 

employers in the long term care profession should be conducting both their human resources and/or labor relations 

practices to stay on the right side of the law. 

But DSPs Don’t Chart: Effective Documentation Strategies for ID/DD Facilities 

Jason Lundy, JD, Polsinelli Shughart PC 

Laura Kelly, BS, LTC Support Services 

Track DD 

3:30 – 5 p.m. (1.5 CEs) 

While DSPs are the life-blood of an ID/DD facility, they do not extensively chart about residents’ conditions. That does 

not stop the Illinois Department of Public Health (IDPH) from expecting documentation. This session will discuss 

DSPs’ responsibilities to document and when and how to chart effectively. 


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3:30 – 5 p.m. (1.5 CEs) Sessions 

The “Blue Ribbon” Recipe for Dietary Leadership 


Track DIET 

Food Service Directors are under considerable daily pressure and stress with customer satisfaction concerns, budget 

restraints, employee staffing issues and more. This session will provide the necessary ingredients needed to take 

your dietary team to the “top of their game.” Learn effective techniques in building team confidence, credibility and 

empowerment using key ingredients. Discover how to build a team of leaders that reduces your workload and stress 

while improving productivity for the ultimate success recipe. 

Functional Assessments: Beyond MDS 3.0 


Track ACT 

Paper work and assessments occupy a large amount of time in the life of an activity professional. Learn to make the 

most of your assessment time by using the information gathered to engage and motivate residents, create focused care 

plans and identify new directions for programming and communicate preferences to the interdisciplinary team to 

impact customer satisfaction. 

Diabetes Update and Overview 

Barbee Bancroft, RN, MSN, PNP, CPP Associates, Inc. 

Track NUR 

Diabetes diagnosis and treatment is constantly changing. This session will discuss the newest information in the care of 

the older adult with type 2 diabetes. The approach to the older adult includes polypharmacy and co-morbidities, 

as well as issues with cognitive dysfunction, special senses, and motor coordination. Infectious complications will also be 

discussed. 

6 – 8:30 p.m. 

Hospitality Hop 

Note: All Hospitality Hop rooms are located at the Four Points Sheraton 

Hospitality through the years! Enjoy an evening of fine food and beverages, network with friends and colleagues and 

have a great time at IHCA’s Hospitality Hop! 

Hospitality rooms will be located in the lower level and around the pool at the Four Points Sheraton and will be hosted 

by a select group of IHCA Convention and Trade Show vendors. Each room will offer samples of unique foods and 

beverages so that no two will be exactly the same. Visit them all and be eligible for a chance to win a flat panel TV! 


Wednesday, sept. 12 

7:30 – 9:30 a.m. (1.5 CEs) 

Ovations: A Celebration of Long Term Care Nurses 

Track MULTI 

Keynote address sponsored by eHealth Data Solutions 

Meal courtesy of NuScriptRX 


Awards courtesy of CE Solutions 

Whether she is presenting a motivational speech or headlining a comedy club, Juli Burney 

is a well-seasoned performer! An award winning teacher, entertainer and author, Juli makes 

an amazing connection with her audiences. She is able to entertain with the ability of a 

headlining comedian while either motivating or instructing with the ease of a top-notch 

motivational speaker. Juli has been recognized by her state as Artist of the Year because 

of her ability to help improve people’s lives through humor and the effective use of 

communication tools. She has worked in all 48 continental United States and Canada, and 

has been commissioned by a variety of associations from the National Endowment of the 

Arts to Fortune 500 companies to develop training programs that stick. Juli has filmed for 

Showtime and HBO, along with making several guest appearances on radio and television programs. 

Her humor is delightful, universal and enlightening with whatever topic she presents. 

8 a.m. – 5 p.m. (7 CEs) 

Alzheimer’s and Dementia Seminar 

Dee Mayfield, CDP, TIPs-trainer, Mayfield Health Care Seminars 

Track MULTI 

Pre-registration is required. See registration form on page 44. 

The Alzheimer’s and Dementia Seminar is a pre-requisite for anyone who would like to be a certified dementia 

practitioner with the National Council of Certified Dementia Practitioners. The seminar is interactive and covers the 

following topics: Introduction to Dementia and Alzheimer’s disease, communications, feelings and repetitive behaviors, 

wandering, hallucinations, paranoia, aggressive behaviors, pain management and alternatives, cultural issues, activities, 

spiritual, sexual, and end of life. Participants must stay the entire day to receive certification for this seminar - and an 

application to NCCDP. 

Note: This all day seminar should satisfy IDPH requirements for training for certified Alzheimer Units 


WEDNESDAY 

7:30 – 9:30 a.m. 


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8 – 9:30 a.m. (1.5 CEs) 


Improving the Therapy Partnership: Cost Containment and Revenue Potential 

Julie Bringas, PT, The Comprehensive Group 

Richard Boyson, Jr., CPA, HealthPRO 

Track THER 

Therapy companies are no longer “Vendors” in this day and age; they are your “Partners” helping you survive the times 

by increasing every dollar possible to help your organization’s mission. Whether outsourced or in-house, therapy is 

one of your largest expenses and should be your biggest revenue producer. Discover what your organization needs to 

be changing or reevaluating in order to be better positioned in the current healthcare reimbursement environment. 

Benchmarking tools, quality programming and census development will be discussed. 

Life Safety Code Temporary Waivers, FSES and Annual Waivers 


Track ADM 

The Life Safety Code component of surveys is getting much more challenging. Longstanding conditions in buildings are 

being scrutinized anew. Historic waivers are being denied. Learn about the Centers for Medicare and Medicaid Services 

(CMS) and the Illinois Department of Public Health (IDPH) approaches to temporary waivers, FSES and annual waiver 

requests for facilities. 

Medicare Part D: Helping Your Residents Understand their Benefits 

Janet Potter, CPA, MAS, FR&R Healthcare Consulting, Inc. 

Joshua Banach, CPA, BS, FR&R Healthcare Consulting, Inc. 

Track AL 

Assisted Living and Supportive Living Facility residents are considered “community” members for purposes of the 

Medicare Part D regulations. Do we understand the rules well enough to be able to provide the assistance our residents 

need? This session will provide a primer of the Medicare Part D regulations and discuss the recent changes due to 

healthcare reform. Whether you are new to Part D or have been working with the regulations since its inception in 2006, 

this session will have something for you. 

Operational Considerations in Today’s Budget Environment 

Andrew Cutler, BA, FGMK, LLC 

Jeremy Brune, CPA, BS, Jeremy Brune & Associates 

Track BIZ 

This session will focus on the regulatory environment that is both requiring facilities to meet more rigorous regulatory 

compliance standards while also adjusting to budgetary constraints brought on by deficit reduction and error 

corrections. This session will focus on Medicare and Medicaid rate strategies and provide guidance for organizations to 

work in the challenging regulatory environment. 


Educational 

Sessions

Nursing Documentation: Importance of Accurate and Appropriate Charting 

Michael Airdo, JD, Kopon Airdo, LLC 

Patrick Cella, JD, Kopon Airdo, LLC 

Track NUR 

Nursing home litigation is on the rise. When a lawsuit ensues, the best evidence to either prove or disprove a resident’s 

claim lies within the nursing home chart. We will discuss the importance of accurate and “appropriate” charting, as well as 

provide real life examples of how charting has helped, and hurt, a facility during litigation. Stressing the importance of good 

charting now is an important risk management tool that will pay dividends when the inevitable resident lawsuit comes later. 

Knock, Knock, Who Is It? OSHA! 

Brian Bothast, Occupational Safety and Health Administration 

Track ADM 

Participants will be provided an introduction to OSHA inspections and the specific safety and health standards 

OSHA inspectors will be addressing at healthcare facilities. Requirements for personal protective equipment, hazard 

communication, electrical, ergonomic hazards, workplace violence prevention and the related documentation and 

training will be discussed. After this session, participants will be able to return to their workplace and identify many 

common hazards OSHA inspectors address on inspections in the profession. 

Act Your Age: Age Appropriate Activities for Developmentally Disabled Adults 

Richard Brown, MS 

Track DD 

Designing and implementing best practice strategies for adults with disabilities in long term healthcare remains a 

challenge for even the most seasoned care provider. This dynamic session will answer the question of, “Now 

that we have them, what do we do with them?” The participants will identify principles for developing age 

appropriate activities for adults with disabilities. As the life expectancy of adults with disabilities is changing the 

face of long term healthcare across the nation, we must prepare all staff to implement age appropriate programs 

for all of our residents. 

CHF & Dietary Sodium...Are You Seeing RED Yet? 

Staci Vetrovsky, MS, RD, LDN, Nutrition Care Systems 

Lorie Butler, MS, RD, LDN, Nutrition Care Systems 

Track DIET 

Project Re-Engineered Discharge (RED) is a path to improving the hospital discharge process that promotes patient 

safety and reduces re-hospitalization. Education and the After Care Plan are primary factors for assuring stable 

readmissions. Health related long term care employees need to follow after care plans and continue educating residents, 

staff and families on all components to healthy living with CHF. Limiting salt/sodium consumption is a key component 

in CHF care, but one of the most difficult to attain. This session will provide essentials to providing Medical Nutritional 

Therapy for CHF while promoting quality of life and preventing re-hospitalizations. 


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When You Wish Upon a Star: Developing Resident-Focused Activities 

Kevin Kavanaugh, MA, Illinois Council on Long Term Care 

Myrtle Klauer, AP-BC, ADC, CAP, Illinois Council on Long Term Care 

Track ACT 

This session will discuss how activity professionals can look beyond the activity calendar and address the quality of life 

needs of each individual resident. The speakers will address the assessment process, discovering those activities that are 

most meaningful to each person. They will share best practices from around the state in making the residents’ dreams 

come true. Participants will also have the opportunity to share their own success stories and enjoy a group exercise. 

Everyone will walk away motivated and inspired! 


Rolling with the Changes 

Denise Spihlman, MSW, LCSW, Outcome Services of Illinois 

Track SS 

So many changes have happened in the past couple of years that have impacted social services in long term care. We 

need to “roll with the changes” and yet not lose sight of what is most important, which is our residents. This is so much 

more of a challenge now with all the requirements that must be met. This session will “highlight” these changes and look 

at how to keep our top priority--our residents--just that; our top priority. 

Preparing for the Bed Bug Storm 

Sara Kantarovich, BS, MS, Smithereen Pest Management 

Track ENV 

Healthcare systems are facing a new risk to their image, safety and budgets: bed bugs. The epidemic of bed bugs is 

spreading into our healthcare systems at a rapid rate. The dynamic environment of these facilities is the perfect grounds 

for the introduction of bed bugs. With educated staff, written protocols, and a proactive philosophy, healthcare facilities 

can be prepared to take the correct action for the inevitable bed bug introduction. 

Legislative and Regulatory Update for ALFs and SLFs 

Joseph Hylak-Reinholtz, JD, Holland & Knight 

Track AL 

This session will discuss the top legislative and regulatory developments on the federal and state level that will 

impact residential care providers, such as assisted living and supportive living facilities. This session will address the 

developments from 2012 and present a forecast for future legislative and regulatory changes in 2013 and beyond. 


Educational 

Sessions

RAC Updates 

Betsy Anderson, Vice-President, FR&R Healthcare Consulting, Inc. 

Janet Potter, CPA, MAS, FR&R Healthcare Consulting, Inc. 

Track BIZ 

The Recovery Audit Contractors (RACs) have arrived! By now your facility should have a RAC team working hard to 

ensure your records can withstand an audit. Is your game plan working or does it need some fine tuning? This session 

will help you prepare for both automated and complex reviews and help you refine your audit game plan. We will help 

attendees identify practices that can make them the target of an audit and how to change your practices to fix problems 

before the RAC finds them. 

Long Term Care in the Digital Age: New Media for Facilities and Residents 

Kevin Kavanaugh, MA, Illinois Council on Long Term Care 

Daniel Sullivan, BA, Illinois Council on Long Term Care 

Track MULTI 

In today’s digital age, long term care facilities have many opportunities to use social and digital media tools such as 

Facebook, Twitter, YouTube and Skype for developing positive relationships with their key audiences. This session 

will provide practical advice and real-life examples of how facilities can harness the power of social media to enhance 

resident quality of life, communicate with families and reach out to the community. 

Falls: What You Don’t Know Hurts! 

Cheryl Boldt, RN, LNHA, Maun-Lemke Speaking & Consulting, LLC 

Track NUR 

Facility teams spend a great deal of time and focus on falls. The organized involvement of the front line staff, care plan 

team, and family is critical to sustaining success in identifying risk and implementing the right interventions to prevent 

falls. Join us as we explore realistic teaming, communication and monitoring systems for keeping those we serve safe 

from falls. This session includes lecture, humor, group discussion and individual action planning. The targeted audience 

includes CEOs, Directors of Nursing, Rehabilitation and Restorative Directors, Quality Improvement Managers, 

Consultants to Long Term Care and all transdisciplinary care team members. 

What Your Medical Director Can Do for You and Your Facility 

Nick Lynn, JD, Duane Morris LLP 

Rajeev Kumar, MD, FACP, Adventist Midwest Geriatrics Specialists 

Track ADM 

This session will cover the regulatory requirements for a medical director and the practical and professional 

contributions which a medical director can provide; ways a medical director can assist your facility in avoiding 

deficiencies, responding to cited deficiencies, and providing expert medical testimony during the informal dispute 

resolution process and/or evidentiary hearing process. This session will discuss how a facility can effectively utilize its 

medical director to protect it from regulatory, civil and criminal liability. 


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One Survey, Two Enforcement Cases: Understanding CMS Certification 

and IDPH Licensure 


Track DD 

Your friendly neighborhood Illinois Department of Public Health (IDPH) surveyor is actually wearing two hats. During 

a survey, she/he is reviewing the facility for certification deficiencies under the Center for Medicare and Medicaid 

Services (CMS) regulations as well as licensure violations under IDPH regulations. Although it seems like one process, 

there are two separate enforcement actions in play. Understand the difference or suffer the consequences! 

Green Cleaning: Not Just for Kitchens! 

Antoinette McMonagle, RD, LDN, Gordon Food Service 

Spiro Menusos, Gordon Food Service 

Track DIET 

Going Green in the healthcare market will not only be for the kitchens but for every area as we discuss using green 

products or “going green” (chemicals, water usage, energy usage, buying local, etc.). This is a topic that all communities, 

facilities, homes and restaurants are in need of as they try to be more efficient, help sustain the environment and follow 

safety in all areas of their operation. Most healthcare facilities want to begin but sometimes starting a “green” campaign 

is too big, so minimizing it to smaller projects is the best way to begin. We will discuss areas from which you can choose 

to start “going green”- be it with cleaning products, energy efficiency, reducing packaging or buying local. 

The Next Generation: Programming for the Baby Boomers and Short-Term 

Rehab Population 


Track ACT 

We’ve all heard it before: “I’m just here for therapy” or “I’m not like everybody else here.” Younger and short-term rehab 

patients have different agendas and interests, but their satisfaction can be enhanced, and their success in achieving their 

goals improved through recreational involvement. This session focuses on fresh approaches and simple changes that can 

be used to motivate involvement for this challenging and ever-growing population. 

A Clinical Guide to Ulcer Assessment 

Chuck Gokoo, MD, CWS, American Medical Technologies 

Track NUR 

The focus of this session is to assist a facility in maintaining compliance regarding the current clinical standards of 

practice of wound/ulcer assessment. Teaching material is based upon current standards of wound/ulcer management 

and will review the changes in clinical practice in long term care facilities as they relate to various wound/ulcer types. 

This program is designed to improve communication concerning resident care in preventing wound/ulcer occurrence 

and management of residents with a wound/ulcer. 


Educational 

Sessions

1 – 2:30 p.m. (1.5 CEs) 

Round Table Discussions 

Round table discussion for most educational tracks will be facilitated by individuals who are knowledgeable of current 

trends and issues for their designated track. This is a great opportunity to network with your peers and discuss common 

issues and perhaps learn something new! 


Managing the Blended Workforce: New Strategies for Recruitment and Retention 

Brian Dimit, EHR, CCHIT, RAC-CT, BS, PointClickCare 

Track SUP 

Without question, the long term care workforce is becoming increasingly diverse. While historically dominated by the 

Baby Boomer generation, the average age of the long term care worker is slowly and steadily dropping. Now, more than 

ever, this new and blended workforce requires a revised employee recruitment and retention strategy that appeals to 

generations, both young and old. This session will explore methods of staff retention as well as the use of technology to 

attract and retain next-generation workers in order to develop and implement strategies that appeal to all audiences. 

If Disaster Strikes, Are You Ready? 

Joseph Hylak-Reinholtz, JD, Holland & Knight 

Track AL 

If your facility was damaged by a tornado, earthquake or other unexpected natural or man-made disaster, would you be 

ready? When was the last time your facility disaster plan was updated, or do you even have a plan? This session will focus 

on the essential elements to a facility disaster plan and help facility operators ensure that an adequate plan is in place if 

disaster strikes. 

The Curbside Fix: Team Play with Adverse Financial Affects 

Cheryl Ben-David, DPT, McGladrey 

Track ADM 

Every day in skilled nursing homes across the country, good intentions steeped in the spirit of interdepartmental 

collaboration and quality care, prevent skilled nursing facilities from capturing the skilled resources utilized in the 

delivery of that care. As a direct consequence facilities forfeit billing and payments associated with rendering skilled 

services. Medicare reimbursement reductions nearing 11% have prompted facilities to escalate efforts toward improving 

operational efficiency. Often missed is the clinical practice of curbside fixes. 


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The Future of Medicare from 30,000 Feet 

Scott Wilson, MS, Heritage Healthcare 

Track THER 

Regardless of your political beliefs, if you look at Medicare from an unbiased view, the vast majority of Americans 

believe the current system is unsustainable. So what does that mean for the long term care profession? What does 

that mean for the Baby Boomers? This session will look at the current system and why it is not sustainable. We will 

also discuss the current proposals to “save Medicare” such as Accountable Care Organizations (ACOs) and Bundled 

Payments. We will wrap up by discussing how long term care facilities can “frand” or position themselves for future 

success. 

Putting Your License on the Line: Understanding IDFPR’s New Enforcement Actions 

Against Administrators and Nurses 

Meredith Duncan, JD, Polsinelli Shughart, P.C. 

Kathryn Stalmack, JD, Polsinelli Shughart, P.C. 

Track ADM, NUR 

More and more, administrators and nurses are being called before the Illinois Department of Financial and Professional 

Regulation (IDFPR) to respond to charges against their license. This session will help you understand why this is 

happening and what you can do to protect your professional license. 

What Every DON and Administrator Needs to Know to Support and Ensure Compliance 

with Restorative Programs 

Sue LaGrange, RN, BSN, NHA, Pathway Health Services 


Experienced and successful Restorative Nurses are critical in daily operations today in Illinois long term care facilities. 

This fast-paced program provides an overview of the Restorative Nurses’ responsibilities as well as concrete tips on how 

to support the nurse in this key position to keep residents at their highest level of functioning for Quality of Care. 

Wipe Out Readmissions to the Hospital: Everyone Wins 

Cheryl Boldt, RN, LNHA, Maun-Lemke Speaking & Consulting, LLC 

Track MULTI 

When an individual has an event that leads to hospitalization, can’t return home and is admitted into a skilled nursing 

facility, the clock starts ticking. How do we meet and exceed expectations for the patient who does not want to be our 

customer? Join us as we discuss the WIN-WIN-WIN options that organizations should implement to be what they want 

to be... the provider and employer of choice, while making a profit and serving their community! 


Educational 

Sessions

Post-Traumatic Stress Disorder: An Under Recognized Cause of Behavioral Problems 

Steven Thornton, MD, University of Illinois College of Medicine at Peoria 

Track DD 

Post-Traumatic Stress Disorder (PTSD) is an under recognized disorder in both the general population and in people 

with intellectual disabilities. PTSD is a severe anxiety disorder that is caused by experiencing a real or threatened 

traumatic event. Symptoms include those related to re-experiencing the event (nightmares/flashbacks), hyper arousal, 

and avoidance. These symptoms can be presented and observed in a number of ways including sleep disturbances, 

impulsivity, agitation and self-destructive behaviors. Diagnosing PTSD in people with intellectual disabilities is very 

challenging. However, when recognized, following newer pharmacological treatment can result in dramatic behavioral 

improvement. This session will include case presentations, review of the diagnostic criteria and the treatment strategy. 

Science and Lore of Cooking: Why We Do What We Do 

Gretchen Robinson, RD, LDN, Hawkeye Foodservice Distribution 

Track DIET 

Some of us don’t know why we add salt to cooking water, we just do it. We believe that searing meat “seals in the flavor.” 

In this session, we will take a look at some of the most common habits in the kitchen and discover the science behind it. 

Transforming the Expressive Arts: Wellness, Team-Building, Marketing and Fundraising 

Rita Lopienski, MA, RMT, CAC, AC-BC, ADC, Plymouth Place Senior Living 

Track ACT 

Within the current budget-restricted environment, we must create new ways to market ourselves. Learn why and 

how to develop innovative performing arts groups that can create a culture of teambuilding, renew energy and interest 

and be attractive to your future clients. Examples include residents teaching and creating art to exhibit, and dance, music 

and drama classes with the purpose to perform. 

Assessment and Treatment of Vascular Disease and Ulceration 

Chuck Gokoo, MD, CWS, American Medical Technologies 

Track NUR 

This session is based on the current practices of assessment, diagnosis and management of arterial and venous disease 

and offers the healthcare professional guidelines for structuring best clinical practices in determining a successful 

management program for patients with vascular disease and ulcers. Upon completion of this activity the nurse will have 

a working understanding of the vascular disease and be able to utilize this knowledge in the workplace. 


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WEDNESDAY Educational 

6:30 – 8:30 p.m. 

Sessions 

Tribute 

Wednesday, sept. 12 

6:30 – 8:30 p.m. 


Tribute After Party 

8:30 – 11:30 p.m. 

Over the past 20 years Tim Bedore has spent thousands of hours entertaining audiences, first on 

the radio and then as a comedian, headlining comedy clubs across the country. One of the few 

comics to have combined the disciplines of stand-up comedy and broadcasting, Tim knows the 

rigors of working within demanding parameters. Tim has kept his hand in the radio business 

through his radio commentary feature Vague But True, which is heard (since 1997) regularly 

on public radio’s prestigious Marketplace program by over six-million people, and the equally 

large audience on The Bob and Tom Show, syndicated all across the country. Tim Bedore is a 

stand-up comedian whose unique background has produced a very professional entertainer 

who knows how to cut across the boundaries of individual attitudes and get an audience to 

enjoy his way of looking at the world. 

“The 80s aren’t over till we say they are.” The Brat Pack plays those neverending 

hits that conjure up big hair, padded shoulders, Mister T and Care 

Bears! So, hop in your DeLorean and hold on to your parachute pants 

– there’s not a dull moment in their set. A Brat Pack show is more than a 

performance, it’s a party! 

Grand Prize Giveaway! 

Prizes, prizes, and more prizes! Not only will the winner of the Grand Prize 

Giveaway be announced during the Tribute after party, but lots of other 

prizes will be given away! In addition to those that received a special “suitcase” during registration, 

anyone attending the party will be eligible for prizes. Don’t miss out on the fun! 


Thursday, sept. 13 

8 – 9:30 a.m. (1.5 Ces) 

Keeping It Together When It Seems to be Falling Apart 

Jeanne Sexson, BA, MA, MA-Certification, je Sexson Enterprises 

Track MULTI 

Even the best of plans can shift from stepping stones to quicksand. We are faced not only with adjusting to the 

unexpected but also with the uncertainty that comes with it (staff and management). Productivity suffers and creative 

problem solving is dampened. Regaining a sense of control and establishing realistic options/expectations can shift us 

back to solid ground. Learn how to create a forward-momentum action plan, including a specific follow-up procedure, 

when implementing a change. 

The Building Systems Assessment 

Joe Wiener, CDT, AIA, NCARB, Farnsworth Group 

Track ENV 

Owners and administrators need good, specific information in order to make long range plans. One may budget and 

invest capital to repair and maintain the existing physical plant, or elect to merely maintain the existing while planning 

to replace a portion or all of the buildings. A Built Environment Assessment is an important tool used to help plan 

for the future by providing a baseline to use to determine the practicality of maintaining and improving the existing 

campus buildings and grounds while considering new construction alternatives for the community. 

SNF Final Rule 2013 and Other Medicare Updates 


Marilyn Mines, RN, BS, RAC-CT, FR&R Healthcare Consulting, Inc. 

Track BIZ 

Every year the SNF Final Rule brings new requirements and changes for the business office as well as the clinical staff. 

This session will be the first chance to look at what is coming for Fiscal Year 2013. We’ll tell you what has changed and 

what has stayed the same, as well as take a good look at the rates for the next year. In addition to the final rule we’ll look 

at other recent changes in Medicare regulations for the SNF. 


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THURSDAY 


You Know IDPH, POC and IDR, but What Is an ACO? 


Elinor Hart, JD, Duane Morris LLP 


Acronyms abound in the long term care profession. None may be more important than ACOs – Accountable Care 

Organizations – which have been formed as part of President Obama’s Affordable Care Act. Regardless of how the U.S. 

Supreme Court decides the constitutionality of the Affordable Care Act, ACOs are here to stay, and SNFs, NFs, and 

ICF/DD facilities will play an integral role in the ACO model. We’ll discuss the legislative background regarding ACOs, 

how facilities will be included in the ACO model, and how to differentiate your facility to become part of an ACO. 

Roadmap for Rehab Compliance 

Barbara Sowell, MS, CCC/SLP; RAC-CT, Central Arkansas Veterans Healthcare System 

Track THER 

With ever-changing regulatory, monetary and operational forces impacting SNFs, compliance functions too often 

fall on the “back burner” as operators deal with daily challenges. The Office of the Inspector General (OIG) developed a 

Compliance Program Guidance (CPG) for nursing facilities that is now mandated. Rehabilitative services are accountable 

for compliance also. Rehabilitation departments must develop internal quality measures to ensure compliance and 

controls for accurate claims submission, quality and satisfaction with resident-centered rehabilitative care. 

Administrator’s Guide to Understanding the Effects of the MDS 

Deborah Brown, RN, LNHA RAC-CT, Kalin Healthcare Solutions, Inc. 

Track ADM 

The MDS is a critical tool in the nursing home. It has a direct relation to: reimbursement, survey, lawsuits and marketing 

through Medicare’s Nursing Home Compare. It is the footprint to the care that is being received by our residents. This 

session is intended to point out the changes in the MDS system as it would relate to the facility leadership. 

Keeping People with Autisim Spectrum Disorders Healthy: Considerations and Practical 

Strategies 

Barbara Doyle, MS 

Track DD 

The features of autism spectrum disorders (autism, pervasive developmental disorders, Asperger Syndrome and others) 

can include problems identifying an internal state and describing it to another person. People with autism may have 

acute or long term illnesses or conditions that are not recognized or treated. Healthcare providers need the specialized 

tools and strategies presented in this session to better recognize and treat illness, medication side effects, and acute 

or long term medical conditions in children and adults with autism, as well as some specific strategies for teaching 

children and adults with autism to cooperate during a physical, medical examination. Medical advice or treatment 

recommendations will not be offered. 


Educational 

Sessions

Dining Culture Change: It’s More Than a Systems Change 

Susan L. Farrell, MBA, RD, SLF Consulting & Training 

Track DIET 

Many facilities are trying to advance culture change in dining service through changing systems. Although system 

changes to increase choices and the quality of meal service are good, that alone does not change the culture in the 

facility. This session discusses organizational culture, culture change in long term care and choices to offer. It also 

discusses how to balance resident choice with the reality of resident care and facility operations. 

Credentialing: The Next Step Toward Professionalism 

Myrtle Klauer, AP-BC, ADC, CAP, Illinois Council on Long Term Care 

Track ACT 

In 2010, the National Association of Activity Professionals (NAAP) responded to its members’ requests for a new 

credentialing option. NAAP worked closely with a group of activity professionals to form a Credentialing Committee 

charged with developing new professional standards for certification at two levels: Activity Professional - Board Certified 

(AP-BC) and Activity Consultant - Board Certified (AC-BC). This session will assist activity professionals in the process 

of becoming Board Certified. 

The “Magic” of a Long Term Care Career 

Clint Maun, CSP, Maun-Lemke Speaking & Consulting, LLC 

Track MULTI 

Healthcare professionals are challenged every day to make a difference by putting other people first. This journey leads 

to many opportunities for self-discovery and personal development. While a long term care career may have many twists 

and turns in the road, it is no doubt one of the most engaging opportunities an individual can possess in their lifetime. 


Basic Sales Techniques for Administrators and Admissions Coordinators 

Jeanne Sexson, BA, MA, MA-Certification, je Sexson Enterprises 

Track ADM, SS 

Each step of the healthcare sales process affects the facility’s credibility and census. This practical and interactive session 

will address these steps, including matching facility services with guest priorities, positioning the facility ahead of 

competition, overcoming objections, translating facility features into guest benefits, giving an effective tour and making 

a strong closing. 


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Make the Most of the Development and Implementation of Compliance Plans 



Track ADM 

Skilled nursing facilities are required to develop and implement compliance plans by March of 2013. With less than a 

year to go, facilities must begin the implementation of a compliance plan in order to meet the deadline. This session will 

review the model compliance plan issued by the OIG and explain the seven required elements of a compliance plan. It 

will also provide practical guidance on how a SNF can ensure they have an effective plan. 

Introduction to No Contact, No Drug Behavior De-Escalation: The Virtual Tranquilizer ® 

Andra Medea, MA, Medea & Associates, Inc. 

Zac Mucha, LCSW, Community Counseling Centers of Chicago 

Track MULTI 

New regulations require nursing home staff to intervene to prevent aggressive incidents from residents with mental 

illness. This seminar is an introduction to Virtual Tranquilizer® techniques, which are effective de-escalation tools for 

mental health professionals. Techniques are designed to reduce PRNs, decrease the likelihood of violence, and improve 

safety for staff and residents. This workshop will also introduce the 5-stage conflict escalation model, used by the 

Chicago Police Department’s Crisis Intervention Teams. 

Therapy Across the Continuum 

Terry Cichon, CPA, FR&R Healthcare Consulting, Inc. 

Bonny Kohr, RN, CHCE, HCS-D, FR&R Healthcare Consulting, Inc. 

Track THER 

While therapy services may look similar in different provider settings, there are specific regulations that must be 

followed in each. This session will explore the various post-acute provider settings as we look at what therapists may do 

in each and the regulations that must be followed. We’ll take a close look at inpatient and outpatient SNF, home health, 

hospice, assisted living and independent living settings. 

Help Me PLEASE...Time Management Skills 

Danette Temple, RN, Alden Management 

Track NUR 

Nursing crisis…nursing retention…the list goes on and on! Ever wonder why we can’t retain nurses or why individuals 

are not going into the nursing field? Many of them are feeling trapped and have experienced “burn-out syndrome.” 

They desperately need help with time management skills. This was not a course that was taught in nursing school and 

many of us have had to stumble through to be successful. The demands on nurses are intense. They want to succeed 

but have never received the road map to success as it relates to time management. This session will identify some basic 

survival skills in time management and coping that will equip the nurse with tools so he or she can be successful in 

completing all tasks required during a normal working day. 


Educational 

Sessions

CMS Update 

Track ADM 

Representatives from CMS have been invited to update attendees on the latest initiatives. 

ID/DD Services Update 

Track DD 

Representatives from the Illinois Department of Public Health (IDPH) and the Department of Human Services 

(DHS) have been invited to provide an update on current state and federal issues affecting facilities that serve the 

developmentally disabled. 

Managing Food Allergies, Intolerances and Preferences 

Susan L. Farrell, MBA, RD, SLF Consulting & Training 

Track DIET 

More facilities are admitting residents with food allergies. Are they truly allergies, however? This session discusses the 

difference between a food allergy, food intolerance and food preference. If it is an allergy, very strict precautions must be 

taken to keep the person safe. If it is not an allergy, the diet will become unnecessarily restrictive by following procedures 

for allergies. How to manage allergies and how to keep food safe, including avoiding cross-contact, will be discussed. 

Role of the Activity Department in Stress Management 

Al Litwiller, MHA, Omnicare 

Track ACT 

Working in long term care today is extremely stressful for all staff. In addition, almost every employee brings major 

stress from home and personal lives. This session will help us to identify the major stressors in our lives and what the 

activity staff can do to assist in lowering both work and personal stressors. 

Dealing with Difficult People 


Track MULTI 

This session focuses on how to deal with the multitude of potentially difficult situations in the day-to-day relationships 

of a healthcare organization. The participants in this session will learn specific techniques to demonstrate appropriate 

implementation for handling “tough” situations. It is designed to prepare the participants with appropriate “howto” 

information to develop assertive conflict management skills that can produce a successful interaction for the 

organization and, at the same time, for the individuals involved. 


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THURSDAY Educational 

11:30 a.m. - 1 p.m. (1.5 CEs) Sessions 

11:30 a.m. - 1 p.m. (1.5 CEs) 

Telemedicine for After Hour Medical Care in the Post-Acute Skilled Nursing Facility 

David Chess, MD, Paragon Clinical LLC / eSNF, LLC 

Track ADM 

With healthcare financing in upheaval, hospitals must have true care partners to meet financial goals. Traditionally, 

nursing facilities’ infrastructures deterred them from managing complex medical problems, resulting in a 23+% 

national hospital readmission average from post-acute nursing facilities. eSNF and Paragon Clinical (in collaboration 

with Lexington Health Network) use a specialized telemedicine unit to see and interview SNF patients after hours with 

comprehensive digital examination capabilities. The service’s significant impact in reducing hospitalizations has been 

well-received by attending staff, nurses and patients. 

Leadership Challenges in Long Term Care 

Alan Litwiller, MHA, Omnicare 

Track NUR 

As we face an environment of more regulations, more surveyors, more violations, less revenue and less census, even 

more is expected of every long term care supervisor. During this session we will identify practical leadership skills 

necessary to keep us all successful in this difficult environment. 

Nursing Facility Regulatory Update 

Track ADM 

Representatives from the Illinois Department of Health Care and Family Services (HFS) and Illinois Department of 

Public Health (IDPH) will provide the latest updates to regulatory and legislative issues affecting nursing facilities. 

Teaching Ten Important Goals to People with Special Needs of All Ages 

Barbara Doyle, MS 

Track DD 

There is not enough time or enough money to teach children and adults with developmental and learning differences 

every skill that they need to have. Services must focus efforts on prioritized goals that result in becoming safe members 

of society, who communicate, belong, participate and contribute. Learn ten important lifetime goals that are essential 

for a full life in the community so that teams (parents, families, staff, professionals, etc.) can maximize the use of their 

time, money and efforts. 


There’s More to Enteral Nutrition than Pumps and Formula 

Linda Roberts, MS, RD, Linda Roberts & Associates Inc. 

Track DIET 

Enteral nutrition plays a vital role in senior living. Individuals nourished via tube feeding formulas reside in skilled 

care, assisted living and independent living. This session will investigate regulatory requirements, ethical considerations, 

person centered values and end-of-life discussion with residents and/or families with loved ones sustained by enteral 

nutrition. 

Time in a Bottle: Capturing Memories Through 1:1 and Small Group 

Kimberly Jornd, CTRS, Outcome Services of Illinois 

Track ACT 

As long term care progresses and different options become available to the elderly population, the types of individuals 

that are coming in to nursing homes have changed. We now see individuals with a higher level of need related to all 

areas of their lives and this is affecting all departments. The Activity Department is struggling with programming and 

meeting the residents’ specific needs. In this time of budget cuts, leisure barriers, and personal preferences, we need to 

re-think our programming and re-structure our day. More emphasis needs to be placed on small group programming, 

sensory stimulation and 1:1’s. These programs can be the most difficult to plan and implement. Let this session help you 

get started in the right direction. 

The Future of Reimbursement Is Now: Take Action Today 


Track ADM 

Look at the healthcare changes now in process and slated for the future. The U.S. government has an aggressive agenda 

which will considerably affect reimbursement for healthcare providers. The new healthcare system requires providers to 

be more competitive and customer service oriented to receive their full reimbursement. These stated changes are already 

having huge implications related to partnerships, integration and guaranteed outcomes. This session will provide up-todate 

strategies to assist providers to begin action planning today to assure their future marketplace viability. 


THURSDAY 

11:30 a.m. - 1 p.m. (1.5 CEs) 

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38 

Arriving 

Monday? 

Miss the Tuesday 

morning rush 

and register 

Monday evening! 

The IHCA 

Registration 

Desk Hours 

Monday, Sept. 10 

4 - 8 p.m. 

Tuesday, Sept. 11 

7 a.m. - 5 p.m. 

Wednesday, Sept. 12 

7 a.m. - 5 p.m. 

Thursday, Sept. 13 

7 a.m. - 1:30 p.m. 

38 IHCA 2011 CONVENTION 

Convention Venues 

and Parking 

All educational sessions and the Trade Show will be located at the Peoria Civic 

Center. The Four Points Sheraton will host the Hospitality Hop as well as provide 

sleeping accommodations for the convention attendees. The Mark Twain Hotel, 

Par-A-Dice Hotel & Casino and Stoney Creek Inn are also providing sleeping 

accommodations. See below for the complete list of hotels, check in times and 

room charges. 

FYI 

l Call the hotel of your choice directly to make reservations. 

l Make sure to mention the Illinois Health Care Association to get the special room rate. 

l Room availability is limited. Make reservations early. 

l Rooms may become available as cancellations are made. Call periodically, especially after 

Sept. 1, to check availability. 

l Shuttle buses will be available to transport attendees from the East Peoria hotels to the 

Peoria Civic Center throughout each day of the convention. Details will be included in 

your convention packet. 

Hotel Rate Check-in Check-out 

Four Points by Sheraton $105 single, double 3 p.m. noon 

500 Hamilton Blvd. 

Peoria, IL 61602 

309-674-2500 

Par-A-Dice Hotel $98 single, double 3 p.m. noon 

7 Blackjack Blvd. 

East Peoria, IL 61611 

800-727-2342 or 

309-699-7711 

Stoney Creek Inn $109 single, double 3 p.m. 11 a.m. 

101 Mariners Way 

East Peoria, IL 61611 

800-659-2220 or 

309-694-1300 

Mark Twain Hotel $115 single, double 3 p.m. 11 a.m. 

222 NE Adams Street 

Peoria, IL 61602 

309-676-3600 


St 

Bob Michel Bridge Bob Michel Bridge 

Downtown 

DOWNTOWN 

PEORIA 

Peoria 

CLICK HERE to 

download this map 

DOWNTOWN PEORIA PEORIA PARKING LOCATIONS 

St 

*Some restrictions *Some apply restrictions apply 

Blue - Topped meters Blue - Topped = meters = 

10 hour parking 10 hour parking 

PARKING PARKING SPACES SPACES PARKING PARKING SPACES SPACES PARKING PARKING SPACES SPACES 

1 Commerce 1 Commerce Bank Deck............480 

Bank Deck............48011 

Chase 11 Deck Chase Deck .........................306 .........................306 21 Civic 21 Center Civic Marquee Center Marquee Lot......231 Lot......231 

2 Associated 2 Associated Bank Deck............600 

Bank Deck............60012 

National 12 National City Bank City Deck........375 Bank Deck........375 22 Washington 22 Washington Deck ..................436 

Deck ..................436 

3 Twin 3 Towers Twin Garage................531 

Towers Garage................53113 

Mark 13 Twain Mark Hotel Twain ....................130 

Hotel ....................130 23 River 23 Station River Lot Station .......................58 Lot .......................58 

4 Madison 4 Madison Street lot Street #2*...........150 lot #2*...........15014 

Holiday 14 Inn Holiday City Centre Inn City .........480 Centre .........480 24 RiverPlex 24 RiverPlex Lot .............................405 

Lot .............................405 

5 Hamilton 5 Hamilton Square Deck...........425 

Square Deck...........42515 

Hotel 15 Pere Hotel Marquette Pere Marquette ............285 ............285 25 Gateway 25 Gateway Bldg Lot Bldg . ....................25 Lot . ....................25 

6 Niagara 6 Deck.............................305 

Niagara Deck.............................30516 

Civic 16 Center Civic Fulton Center Lot. Fulton ......514 Lot. ......514 26 Fayette/MonroeLot* 26 Fayette/MonroeLot* ...............40 ...............40 

7 Jefferson 7 Jefferson Avenue Deck Avenue .............665 Deck .............66517 

Liberty/Edgewtr/Michel 17 Liberty/Edgewtr/Michel .......373 .......373 27 Michel-West 27 Michel-West Lot ........................80 Lot ........................80 

8 Franklin 8 Franklin Street lot....................100 

Street lot....................10018 

Riverfront 18 Riverfront Village.....................162 

Village.....................162 28 CAT Lot*.......................................308 

28 CAT Lot*.......................................308 

9 One Technology 9 One Technology Plaza ........1,150 Plaza ........1,15019 

Becker 19 Bldg Becker Office Bldg Deck.........200 

Office Deck.........200 29 Hamiton/Water 29 Hamiton/Water St. Lot ............20 St. Lot ............20 

10 City Center 10 City Plaza Center deck...........155 

Plaza deck...........15520 

Caterpillar/City 20 Caterpillar/City Lot*.................160 Lot*.................160 30 Spalding/Madison 30 Spalding/Madison St. Lot*....120 St. Lot*....120 

M M N N O O P P Q Q R R S S T T U U V V W W 

www.peoria.org 


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40 

1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 

AIDS came to 

the forefront. 

Federal legislation required states to ensure “reasonable 

and adequate” provider reimbursement rates. 

Registration Information 


The INF treaty, eliminating nuclear 

missiles, was adopted 

The IHCA Convention and Trade Show offers the most cost-effective way to educate and motivate your staff. The early 

registration fee for a member facility covers up to 20 employees for the entire three-day event. The fee includes access to 

the trade show and educational sessions and two complimentary lunches. 

Note: The early registration deadline is Aug. 10. 

Registration Options (see page 43 for fees) 

l Facility: IHCA member and non-member facilities pay a single fee to register up to 20 employees. There is a $50 

charge for each additional person after the first 20. Corporate office employees cannot register under a facility 

name. 

l DD 16-bed and under facility: IHCA member DD 16-bed and under facilities pay a single fee to register up to 20 

employees for a group of two to four facilities that have the same administrator/resident services director. There 

is a $50 charge for each additional person after the first 20. Single DD 16-bed and under facilities may register the 

administrator/resident services director only for $345. This option is not available to a non-member DD 16-bed 

and under facility. Corporations with multiple CILA sites, please call IHCA offices for registration fees. 

l Corporate office: IHCA member and non-member multi-facility corporate offices pay a single fee to register up 

to 20 employees who work only for the corporation and not in a facility. There is a $50 charge for each additional 

person after the first 20. 

l IHCA individual member, Long Term Care Nurses Association (LTCNA) member, or physician: Persons meeting 

this qualification pay $345 to register for the convention. 

l Exhibitor: Trade Show exhibitors are automatically registered for the convention. 

l Illinois Council on Long Term Care (ICLTC) member: Facilities meeting this qualification may register at IHCA 

member rates. 

l Illinois Hospital Association (IHA) member: IHA members may register at IHCA member rates. 

Note: Special event tickets must be purchased separately. 

Become an IHCA member and register at the member rate! Call 800-252-8988 to request 

membership information. 

Full payment of the registration fee and special event tickets must accompany the registration form. Online registration 

is also available. A confirmation notice will be sent by fax or e-mail to the contact person noted on the registration form. 

The Convention and Trade Show program book, name badges, complimentary lunch tickets, and special event tickets 

should be picked up at the IHCA Registration Desk in the Peoria Civic Center. Convention delegates must wear a name 

badge for admittance to educational sessions and the trade show. 

Cancellations: There will be no refunds after Aug. 24. A 10 percent service fee applies to all refunds. 

Professional Conduct: Professional ideas and information are exchanged most effectively at the IHCA Convention 

and Trade Show in an atmosphere free of abuse or harassment and characterized by courtesy and respect. To that 

end, the Association expects all delegates to conduct themselves in a manner that establishes an atmosphere free from 

discriminatory practices and sexual harassment. 

Need Assistance? Contact the Illinois Health Care Association at 800-252-8988 or 217-528-6455.

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 

In response to federal payment incentives, a new field of sub-acute care emerges to provide care for people 

released from hospitals who still need more care than found in intermediate-care nursing facilities. 

Title Codes 

MANAGEMENT 

01 Owner 

02 Administrator (Nursing Facility) 

03 Assistant Administrator 

04 Assisted Living Director/Manager 

05 Chief Executive Officer/President 

06 Chief Operating Officer 

07 Vice President of Operations 

08 Chief Financial Officer 

09 Regional Director 

10 Corporate Management/Consultant 

DD SERVICES 

(DD/Skilled Pediatric/CILA) 

11 Administrator 

12 Residential Services Director 

13 QSP 

14 Direct Service Provider 

15 Director of Nursing 

16 Assistant Director of Nursing 

17 Nurse 

NURSING 

21 Director of Nursing 

22 Assistant Director of Nursing 

23 Nurse 

24 CNA 

25 Care Plan/MDS Coordinator 

26 Corporate/Regional Nurse 

27 Special Unit Director 

28 Quality Assurance Coordinator 

29 Medical Records 

BUSINESS OFFICE 

31 Office Manager 

32 Office Staff 

33 Marketing/PR Director 

34 Human Resources Director 

35 Education Director 

DIETARY 

41 Food Service Supervisor 

42 Assistant Food Service Supervisor 

43 Cook 

44 Registered Dietitian 

45 Dietary Staff 

ACTIVITIES 

51 Activity Director 

52 Assistant Activity Director 

53 Volunteer Coordinator 

54 Activity Staff 


SOCIAL SERVICES 

61 Social Services Director 

62 Assistant Social Services Director 

63 Psychosocial Coordinator 

64 Admissions Coordinator 

65 Social Services Staff 

THERAPIES 

(Occupational/Physical 

/Speech Restorative) 

71 Therapy Director 

72 Rehab/Restorative Staff 

73 Therapy Staff 

ENVIRONMENTAL SERVICES 

(Housekeeping/Laundry 

Maintenance) 

81 Environmental Services Director 

82 Assistant Environmental Services 

Director 

83 Property Manager 

84 Environmental Services Staff 

OTHER 

91 IHCA Individual Member 

92 LTCNA Member 

93 Physician 

94 Central Supply 

95 State Employee (IDPA, IDPH, 

IDHS, etc.) 

96 Exhibitor/Associate Member (ticket 

purchase only) 

97 Guest (Award Winners) 

By 1980, the primary 

concern about medical 

and other health care had 

shifted from access and 

quality to an overriding 

concern about costs. 

1981-1982: AIDS came to 

the attention of the medical 

world. 

1987: The INF treaty, 

eliminating nuclear 

missiles, was adopted. 

1993: Programmers at 

the University of Illinois 

released software that 

enabled anyone to surf the 

World Wide Web. 

1994: At least 1 million 

people lost their health care 

coverage after the collapse 

of President Bill Clinton’s 

plans for universal health 

care. 

sources for timeline content: 

http://midwiferytoday.com/articles/ 

timeline.asp 

http://www.pbs.org/newshour/health/ 

nursinghomes/timeline.html 

http://www.asktheinternettherapist.com/ 

articles/elderly-in-america/ 

http://www.pbs.org/newshour/health/ 

nursinghomes/timeline.html 

http://www.enotes.com/1950-fashionamerican-decades 

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IHCA presents: A Day at the Links! 

monday, sept. 10 

WeaverRidge Golf Club 

5100 N. WeaverRidge Blvd. 

11 a.m. Registration and 

Lunch 

12 p.m. Shotgun Start 

4 p.m. Prizes / Reception 

6 p.m. Past Presidents 

Welcome Reception 

– Peoria Riverfront 

COST: Price reduction from 

$175 down to $145! 

$145 per person (includes 

greens fee, cart, lunch, 

beverages/beer on course, 

and other amenities) 

$550 per foursome 

DRESS CODE: No jeans or 

denim of any type is allowed; 

collared shirts must be worn. 

NOTE: WeaverRidge Golf 

Club is a soft spike course 

DEADLINE: Individuals and 

foursomes must register by 

Aug. 17 

TOURNAMENT 

RULES: 

l The play will be fourmember 

team scramble 

format. 

l You may register as a 

four-member team or as an 

individual player. 

l After drives and each 

successive shot, the team will 

select which player’s ball to 

use and the next shot/putt 

will commence from there. 

l Women will tee off from 

the forward tees and men 

from the white tees. 

We’ve made some changes this year to our annual golf outing. From lower golf fees and an 

earlier start time, to changes to the various games on the course, we think you’ll like this year’s 

event. Of course, your participation in this event helps raise funds for the critical activities of 

the association and the Political Action Committee, which supports candidates who are prolong 

term care. So come on out to WeaverRidge and enjoy the day with us! 

Prizes will be awarded for men and women and include the longest drive, shortest drive, 

closest to the pin, longest putt, and others. 

Shuttle buses will be available to transport golf participants from each of the “official” 

hotels (listed on page 38) to and from WeaverRidge Golf Club and to and from the Past 

Presidents Welcome Reception on the Peoria Riverfront. More details to follow on times. 

New for This Year 

Take a Swing at (or near) Your President or Executive Director! If you’re looking 

to win this tournament, this probably isn’t the foursome for you. But, if you’d like to spend a 

few hours golfing with either of these two guys, you can make a bid below for the opportunity. 

The highest bidders will be included in their two foursomes! With the way these guys play, 

it makes more sense for you to bid lower than the standard amount. However, this is a 

fundraiser, so we hope you’ll indulge us by making a generous bid. Also, as a token of our 

appreciation, the winning bidders will receive a few extra perks during the day. 

Hire a Celebrity Caddy! How would you like to have your very own caddy drive you 

around the course for the day? Here’s your chance! Make a bid below to hire a Celebrity 

Caddy. What will your Caddy do? Write down your score (these folks are known to be able 

to shed strokes off your game); make sure you have the proper club and ball; open your 

beverage; replace divots; or whatever you need them to do. 

Special Items: To bid on the above items, go to www.ihca.com/golf and place a bid 

immediately. Make sure to check it often – bidding will on Sept. 3. 

Directions to WeaverRidge Golf Club: Take I-55 to I-155, to I-74 to 474 West, to 

Route 6 (US 150/War Memorial Drive). Take US 150 East 1 mile to Big Hollow Road, 

then go 1 mile to Charter Oak Road. Take a right on Charter Oak Road, 3/10 mile to 

WeaverRidge (on left). 

Name: ____________________________________________________________________ 

Email: ____________________________________________________________________ 

Company Name: ____________________________________________________________ 

Address: ___________________________________________________________________ 

City, State, Zip: _____________________________________________________________ 

I’d like to be included in the following foursome: 

Name: __________________ Name: __________________ Name: ___________________ 

Send your contribution today! Make checks payable to IHCA and mail to: 

IHCA, 1029 South Fourth Street, Springfield, IL 62703-2224 


september 10-13, 2012 l Registration Form 

62nd annual Convention & Trade show 

Peoria, illinois 

TYPE OR PRINT CLEARLY IN ALL TAN SHADED AREAS 

FACILITY OR CORPORATE OFFICE 

CONTACT PERSON 

ADDRESS 

CITY STATE ZIP 

E-MAIL PHONE FAX 

reGisTraTioN Fees EARLY REGISTRATION LATE REGISTRATION 

Submitted by August 10 Submitted after August 10 

IHCA, ICLTC, or IHA member facility, corporate office, $ 795 online $ 995 online 

or group of 2-4 DD 16 and under with same administrator $ 845 fax or mail $1,045 fax or mail 

Non-member facility or corporate office (for 1-20 individuals) $1,245 online $1,445 online 

$1,295 fax or mail $1,495 fax or mail 

Additional registrants (more than 20 individuals) 

IHCA individual member, LTCNA member, physician, 

$50 per person $60 per person 

or administrator/RSD only of ONE 16-bed facility $345 per person $375 per person 

TiCkeT FuNCTioNs (Indicate functions each registrant will attend on the next page) 

Convention Special Events (Payment can be combined with registration fee) 

IHCA Golf Outing (Monday) $145 per person 

Ovations (Wednesday Breakfast) $30 per person 

Tribute (Wednesday Dinner) $45 per person 

Fees include: Admission to educational sessions and the trade show, lunch on Tuesday and Wednesday, and a copy of the 

Convention and Trade Show program book. 

FYi: Substitute menus for special diets can be arranged through the IHCA office. 

Note: The early registration deadline is August 10. A 10% service fee applies to all refunds. NO refunds after August 24. 

q Please check here if you would like to contribute to the Maitland/Warner Long Term Care Nurses Scholarship Fund. In the 

appropriate area below, identify the amount of your contribution. (For more information on this scholarship, please go to 

www.ihca.com) Thank you. 

Totals 

If any registrant needs special aids or services identified in the Americans with Disibitities Act, q Yes, please contact 

please indicate here and a representative of the IHCA Education Department will contact you. q None required 

MAIL COMPLETED FORM AND CHECK(S) PAYABLE TO IHCA AND/OR MAITLAND/WARNER SCHOLARSHIP FUND 

TO COVER TOTAL PAYMENT OF REGISTRATION FEES AND TICKETS PURCHASED TO: 

ILLINOIS HEALTH CARE ASSOCIATION l 1029 S. FOURTH ST. l SPRINGFIELD, IL 62703-2224 


REGISTRATION FEE $ 

CONTRIBUTION TO THE MAITLAND/WARNER SCHOLARSHIP FUND $ 

SUM OF IHCA TICKETS ORDERED (from reverse side) $ 

IHCA GOLF TOURNAMENT REGISTRATION FEE (from page 33) $ 

TOTAL PAYMENT (enclosed) $ 

For Association Use: DATE IHCA AMOUNT CHECK NO. IHCA-PAC AMOUNT CHECK NO. 

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20. 

19. 

18. 

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15. 

14. 

13. 

12. 

11. 

10. 

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7. 

Registration Form 

6. 

5. 

4. 

3. 

2. 

1. 

(EXAMPLE) Ima Caregiver ImaCaregivr@yahoo.com LCSW 100003804 CNA 7650043 21 $30 $45 $75 

No 

Charge 

REGISTRANT NAME REGISTRANT’S PERSONAL EMAIL ADDRESS LICENSE LICENSE LICENSE LICENSE 

TYPE NUMBER TYPE NUMBER 

1. Please print the name of each registrant as it should appear on the name badge. 

2. Provide personal email address for each registrant (IMPORTANT for CE notification). 

3. List the title code that most accurately describes each position. This title will appear on the badge (See page 28 for details.) 

4. In boxes provided, list the cost of each ticket purchased. 

5. If an individual registrant has a second license type and number, please include that information in the additional columns provided. 

6. This form should be copied for additional registrants. 

SEE EXAMPLE BELOW. 

TITLE CODE for use on name badge 

(See next page for codes) 

WEDNESDAY 

ALZHEIMER’S AND DEMENTIA TRAINING 

$30 $45 

Single Single 

WEDNESDAY 

OVATIONS 

WEDNESDAY 

TRIBUTE 

SPECIAL EvENT 

TICKETS 

T 

O 

T 

A 

L 

IHCA 

T 

I 

C 

K 

E 

T 

S

1.5 CEs - Illinois Health Care Association

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