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Charging Fees in Employment Tribunals and the ... - Ministry of Justice

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<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong><strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong>Appeal TribunalResponse to Consultation CP22/2011This response is published on 13 July 2012


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong><strong>the</strong> <strong>Employment</strong> Appeal TribunalResponse to consultation carried out by M<strong>in</strong>istry <strong>of</strong> <strong>Justice</strong>.This <strong>in</strong>formation is also available on <strong>the</strong> M<strong>in</strong>istry <strong>of</strong> <strong>Justice</strong> website atwww.justice.gov.uk


About this consultationTo:This consultation is aimed at all stakeholders withan <strong>in</strong>terest <strong>in</strong> employment tribunals <strong>and</strong>employment matters, or who would be affected by<strong>the</strong> <strong>in</strong>troduction <strong>of</strong> fee charges for employmentclaims <strong>and</strong> appeals to <strong>the</strong> <strong>Employment</strong> AppealTribunal.Duration: From 14/12/2011 to 06/03/2012Enquiries (<strong>in</strong>clud<strong>in</strong>grequests for <strong>the</strong> paper <strong>in</strong>an alternative format) to:Tom MatleyM<strong>in</strong>istry <strong>of</strong> <strong>Justice</strong>Manchester TSIA2 Piccadilly PlazaMoseley Street,Manchester,M1 4AHTel: 0161 234 2055Email: tom.matley@hmcts.gsi.gov.ukHow to respond:Response paper:This consultation closed on 6 March 2012 <strong>and</strong>responses can no longer be taken.A response to this consultation exercise waspublished on 13/07/2012 at:www.justice.gov.uk/about/hmcts/<strong>in</strong>dex.htm


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesContentsIntroduction <strong>and</strong> contact details 3Background 4Summary <strong>of</strong> responses <strong>and</strong> policy decisions 7Responses to specific questions 11Conclusion <strong>and</strong> next steps 60The consultation criteria 63Annex A – List <strong>of</strong> respondents 64Annex B – HMCTS Civil Courts Remission System 69Annex C – Draft schedule <strong>of</strong> fee levels to which ET claims are allocated 721


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses2


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesIntroduction <strong>and</strong> contact detailsThis document is <strong>the</strong> post-consultation report for <strong>the</strong> consultation paper, <strong>Charg<strong>in</strong>g</strong><strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal.It will cover:<strong>the</strong> background to <strong>the</strong> reporta summary <strong>of</strong> <strong>the</strong> responses to <strong>the</strong> reporta detailed response to <strong>the</strong> specific questions raised <strong>in</strong> <strong>the</strong> report<strong>the</strong> next steps follow<strong>in</strong>g this consultation.Fur<strong>the</strong>r copies <strong>of</strong> this report <strong>and</strong> <strong>the</strong> consultation paper can be obta<strong>in</strong>ed bycontact<strong>in</strong>g Tom Matley at <strong>the</strong> address below:Tom MatleyM<strong>in</strong>istry <strong>of</strong> <strong>Justice</strong>Manchester TSIA2 Piccadilly PlazaMoseley Street,Manchester,M1 4AHTel: 0161 234 2055Email: tom.matley@hmcts.gsi.gov.ukThis report is also available on <strong>the</strong> M<strong>in</strong>istry <strong>of</strong> <strong>Justice</strong>’s website:www.justice.gov.ukAlternative format versions <strong>of</strong> this publication can be requested from<strong>Employment</strong><strong>Fees</strong>Consultation@hmcts.gsi.gov.uk3


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesBackground1. <strong>Employment</strong> tribunals were <strong>in</strong>itially created by <strong>the</strong> Industrial Tra<strong>in</strong><strong>in</strong>g Act 1964to hear appeals aga<strong>in</strong>st tra<strong>in</strong><strong>in</strong>g levy assessments imposed by <strong>in</strong>dustrialtra<strong>in</strong><strong>in</strong>g boards. This rema<strong>in</strong>s one <strong>of</strong> <strong>the</strong>ir functions today, but <strong>the</strong> jurisdictionhas s<strong>in</strong>ce exp<strong>and</strong>ed to embrace a large number <strong>of</strong> different types <strong>of</strong> claimaris<strong>in</strong>g from employment situations. In this document, we refer to <strong>the</strong> personcommenc<strong>in</strong>g proceed<strong>in</strong>gs as <strong>the</strong> claimant, <strong>and</strong> <strong>the</strong> organisation defend<strong>in</strong>g <strong>the</strong>claim (usually <strong>the</strong> employer or ex-employer) as <strong>the</strong> respondent.2. There are, <strong>in</strong> employment tribunals, separate jurisdictions for Engl<strong>and</strong> & Wales<strong>and</strong> Scotl<strong>and</strong>. The <strong>Employment</strong> Appeal Tribunal generally hears appeals fromall <strong>the</strong> employment tribunals on po<strong>in</strong>ts <strong>of</strong> law.3. The consultation paper <strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong><strong>Employment</strong> Appeal Tribunal was published on 14 December 2011. It soughtviews on two alternative fee charg<strong>in</strong>g structures for <strong>the</strong> employment tribunals<strong>and</strong> one proposed structure for <strong>the</strong> <strong>Employment</strong> Appeal Tribunal. Theconsultation did not seek views on <strong>the</strong> pr<strong>in</strong>ciple <strong>of</strong> charg<strong>in</strong>g fees as <strong>the</strong>Government announced its <strong>in</strong>tention to <strong>in</strong>troduce fees to br<strong>in</strong>g a claim to <strong>the</strong>employment tribunals or an appeal to <strong>the</strong> <strong>Employment</strong> Appeal Tribunal (EAT)<strong>in</strong> early 2011 1 , toge<strong>the</strong>r with its reasons for do<strong>in</strong>g so.4. At present tak<strong>in</strong>g a claim to an employment tribunal or appeal<strong>in</strong>g to <strong>the</strong> EAT isfree <strong>of</strong> charge <strong>and</strong> funded by <strong>the</strong> taxpayer. An alternative to us<strong>in</strong>g <strong>the</strong>employment tribunals is for parties to use Acas conciliation or o<strong>the</strong>r Acasguidance <strong>and</strong> assistance 2 , <strong>in</strong> order to resolve <strong>the</strong>ir dispute, which is als<strong>of</strong>unded by <strong>the</strong> taxpayer. The fee proposals are <strong>the</strong>refore <strong>in</strong>tended to relievesome <strong>of</strong> <strong>the</strong> f<strong>in</strong>ancial burden on <strong>the</strong> taxpayer by requir<strong>in</strong>g users <strong>of</strong> <strong>the</strong>employment tribunals <strong>and</strong> EAT to make a contribution to <strong>the</strong> cost <strong>of</strong> <strong>the</strong> servicethat <strong>the</strong>y receive where <strong>the</strong>y can afford to do so. The consultation <strong>in</strong>vitedcomment on <strong>the</strong> proposed fee charg<strong>in</strong>g structures for <strong>in</strong>troduc<strong>in</strong>g fees <strong>in</strong>to<strong>the</strong>se tribunals.5. The consultation outl<strong>in</strong>ed two ma<strong>in</strong> options for <strong>the</strong> fee charg<strong>in</strong>g system <strong>in</strong>employment tribunals.Option 1 proposed a two stage charg<strong>in</strong>g system with <strong>the</strong> first fee stagebe<strong>in</strong>g due at <strong>the</strong> issue <strong>of</strong> a claim <strong>and</strong> <strong>the</strong> second fee stage due prior tohear<strong>in</strong>g, with <strong>the</strong> level <strong>of</strong> fee payable dependent on <strong>the</strong> type <strong>of</strong> claim<strong>and</strong> stage <strong>in</strong> <strong>the</strong> proceed<strong>in</strong>gs. The aim <strong>of</strong> Option 1 was to transfer some<strong>of</strong> <strong>the</strong> costs <strong>of</strong> <strong>the</strong> tribunal from <strong>the</strong> taxpayer to <strong>the</strong> tribunal users.1 “Resolv<strong>in</strong>g Workplace Disputes” consultation: http://www.bis.gov.uk/Consultations/resolv<strong>in</strong>g-workplace-disputes2 For example Acas helpl<strong>in</strong>e: http://www.acas.org.uk/<strong>in</strong>dex.aspx?articleid=20424


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesOption 2 proposed a s<strong>in</strong>gle fee at issue, dependent on <strong>the</strong> type <strong>of</strong> claim<strong>and</strong> <strong>the</strong> value <strong>of</strong> <strong>the</strong> award sought by <strong>the</strong> claimant, so that a higher feewould be payable where <strong>the</strong> claimant sought an award over £30,000.Under Option 2, <strong>the</strong> tribunal would be restricted from mak<strong>in</strong>g an awardover £30,000 unless <strong>the</strong> higher fee was paid. Bus<strong>in</strong>ess <strong>and</strong> bus<strong>in</strong>essrepresentative groups raised unlimited awards as an issue which actsas a barrier to bus<strong>in</strong>ess confidence <strong>and</strong> growth. Therefore, Option 2had <strong>the</strong> additional policy aims <strong>of</strong> provid<strong>in</strong>g bus<strong>in</strong>esses with greatercerta<strong>in</strong>ty over <strong>the</strong>ir maximum liability <strong>of</strong> an award <strong>and</strong> improv<strong>in</strong>gclaimants’ expectations <strong>of</strong> what <strong>the</strong>y may be awarded if <strong>the</strong>y were to besuccessful <strong>in</strong> <strong>the</strong>ir claim.6. In addition, <strong>the</strong>re were a number <strong>of</strong> proposals which were common to bothoptions, namely:That 6 “application specific” fees would be charged for:i. A counter-claim <strong>in</strong> a breach <strong>of</strong> contract case.ii. Application to set aside a default judgement.iii. Application for dismissal follow<strong>in</strong>g settlement or withdrawal.iv. Request for written reasons after <strong>the</strong> judgement where reasonshave been given orally.v. Application for review <strong>of</strong> <strong>the</strong> tribunal’s judgement or decision.vi. A fee for mediation by <strong>the</strong> judiciary.The HMCTS fee remission system for civil courts <strong>in</strong> Engl<strong>and</strong> <strong>and</strong> Waleswould be applied to <strong>the</strong> employment tribunals fee structure across <strong>the</strong>whole <strong>of</strong> <strong>the</strong> UK to protect access to justice for those who:i. Cannot afford to pay <strong>the</strong> full fee or;ii. Can only afford make a contribution to it.Multiple cases would be charged more than s<strong>in</strong>gle claims, with amultiplier applied dependent on <strong>the</strong> number <strong>of</strong> claims <strong>in</strong> <strong>the</strong> case.Refund provisions would be restricted to where a fee was taken <strong>in</strong> erroror where it became apparent that a claimant who had paid a fee waseligible for remission at <strong>the</strong> time at which <strong>the</strong>y paid <strong>the</strong> fee.A power for <strong>the</strong> tribunal to order <strong>the</strong> unsuccessful party to reimburseany fees paid by <strong>the</strong> successful party.In <strong>the</strong> EAT a two stage charg<strong>in</strong>g system was proposed, similar toOption 1 <strong>in</strong> employment tribunals, with a fee payable upon request<strong>in</strong>gpermission to appeal <strong>and</strong> a fur<strong>the</strong>r fee due prior to <strong>the</strong> hear<strong>in</strong>g <strong>of</strong> <strong>the</strong>5


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesappeal. The same remission, refund <strong>and</strong> o<strong>the</strong>r provisions would applyto <strong>the</strong> EAT equally, as proposed for <strong>the</strong> employment tribunals. Therewere no application specific fees proposed.7. The consultation period closed on 6 March 2012 <strong>and</strong> this report summarises<strong>the</strong> responses received, identify<strong>in</strong>g how <strong>the</strong> consultation process has<strong>in</strong>fluenced <strong>the</strong> f<strong>in</strong>al development <strong>of</strong> <strong>the</strong> fees system consulted upon.8. The Impact Assessment published alongside this <strong>the</strong> consultation has, wherepossible, been updated with <strong>the</strong> most up-to-date f<strong>in</strong>ancial <strong>and</strong> workload<strong>in</strong>formation. The post-implementation Equality Impact Assessment, updated totake account <strong>of</strong> evidence provided by stakeholders dur<strong>in</strong>g <strong>the</strong> consultationperiod, has been separately published to accompany this consultation.9. A summary <strong>of</strong> respondents can be found at Annex A.6


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesSummary <strong>of</strong> responses <strong>and</strong> policy decisions10. A total <strong>of</strong> 140 responses were received to <strong>the</strong> consultation. This <strong>in</strong>cluded 25from unions <strong>and</strong> o<strong>the</strong>r organisations represent<strong>in</strong>g <strong>the</strong> views <strong>of</strong> employees, 29from legal groups <strong>and</strong> solicitors, 31 responses from bus<strong>in</strong>ess, 25 on behalf <strong>of</strong>advisory <strong>and</strong> equality groups, <strong>and</strong> 30 from o<strong>the</strong>r <strong>in</strong>terested parties <strong>and</strong><strong>in</strong>dividuals.11. Claimants <strong>and</strong> groups represent<strong>in</strong>g <strong>the</strong>ir <strong>in</strong>terests came out strongly opposedto <strong>the</strong> pr<strong>in</strong>ciple <strong>of</strong> charg<strong>in</strong>g fees, <strong>and</strong> as a consequence many responsesdisagreed with both options presented <strong>in</strong> <strong>the</strong> consultation. These respondentsthought <strong>the</strong> fee proposals <strong>and</strong> <strong>the</strong> high level <strong>of</strong> fees proposed would deterclaimants from mak<strong>in</strong>g claims <strong>and</strong> that it was unfair that claimants were be<strong>in</strong>gasked to pay <strong>the</strong> majority <strong>of</strong> fees, particularly given <strong>the</strong> perceived f<strong>in</strong>ancial<strong>in</strong>equality <strong>of</strong> employee versus employer. They also generally viewed fees asdiscrim<strong>in</strong>atory.12. Bus<strong>in</strong>ess respondents generally supported both options with a tendencytowards Option 2 where <strong>the</strong>y found <strong>the</strong> idea <strong>of</strong> a threshold <strong>and</strong> higher feeattractive. Some were keen that fees acted as a dis<strong>in</strong>centive for claimants tobr<strong>in</strong>g weak <strong>and</strong> vexatious claims. They supported <strong>the</strong> fact that <strong>the</strong> claimantwould be required to pay <strong>the</strong> issue <strong>and</strong> hear<strong>in</strong>g fees, as well as <strong>the</strong> proposalsfor limited refunds. They also broadly agreed with <strong>the</strong> proposals for multiplecases <strong>in</strong> both options.13. Little consensus could be found on <strong>the</strong> key issues across <strong>the</strong> groups, mak<strong>in</strong>g itdifficult to state a clear preference for ei<strong>the</strong>r <strong>of</strong> <strong>the</strong> options, howeverrespondents overall generally seemed to prefer a two stage fee, believ<strong>in</strong>g thatit <strong>of</strong>fered a second opportunity to encourage parties to consider settlement.14. The majority <strong>of</strong> bus<strong>in</strong>ess responses were <strong>in</strong> favour <strong>of</strong> <strong>the</strong> threshold proposed <strong>in</strong>Option 2, but less than half <strong>of</strong> those responses considered that <strong>the</strong> Option 2proposals <strong>in</strong> general would prove to be an effective method for provid<strong>in</strong>g morecerta<strong>in</strong>ty to bus<strong>in</strong>ess over liability with almost two thirds <strong>of</strong> bus<strong>in</strong>essrespondents reject<strong>in</strong>g <strong>the</strong> Option 2 proposal overall. O<strong>the</strong>r groups were almostunanimous <strong>in</strong> reject<strong>in</strong>g <strong>the</strong> Option 2 threshold, <strong>and</strong> were more stronglyopposed to <strong>the</strong> charg<strong>in</strong>g <strong>of</strong> a s<strong>in</strong>gle fee at issue.15. Of <strong>the</strong> 6 “application specific”, fees, <strong>the</strong> fee for written reasons attracted <strong>the</strong>most criticism. All respondent groups (i.e. bus<strong>in</strong>ess, unions, claimants <strong>and</strong>legal groups) expressed opposition on <strong>the</strong> grounds that written reasons are afundamental right <strong>of</strong> justice, that parties are entitled to know why <strong>the</strong>y havewon or lost <strong>and</strong> should be seen as an exist<strong>in</strong>g part <strong>of</strong> <strong>the</strong> judicial decisionmak<strong>in</strong>gprocess <strong>of</strong> <strong>the</strong> employment tribunal.16. The proposed HMCTS civil courts remission system was criticised by bothbus<strong>in</strong>ess <strong>and</strong> claimant groups. Bus<strong>in</strong>ess thought it was too generous <strong>and</strong> didn’ttake <strong>in</strong>to account sav<strong>in</strong>gs or recent payments <strong>of</strong> lump sums to employees.7


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesClaimant groups argued it was too complicated, would not protect as many<strong>in</strong>dividuals as suggested <strong>and</strong> was not generous enough. Research conductedby PricewaterhouseCoopers on behalf <strong>of</strong> <strong>the</strong> MoJ 3 <strong>in</strong> 2007 <strong>in</strong>to <strong>the</strong> civil courtsremission system was referenced by some respondents as evidence <strong>of</strong> how<strong>the</strong> complex nature <strong>of</strong> <strong>the</strong> system had <strong>in</strong> <strong>the</strong> past led to flawed decision mak<strong>in</strong>gby HMCTS staff. The proposals for multiple claims were also criticised forbe<strong>in</strong>g overly complex.17. The one proposal to which respondents appeared <strong>in</strong> mutual agreement across<strong>the</strong> groups was that <strong>the</strong> unsuccessful party should reimburse <strong>the</strong> fee(s) paid by<strong>the</strong> successful party, although <strong>the</strong> discretionary nature <strong>of</strong> <strong>the</strong> power wasquestioned by some respondents.18. Fewer comments were received on <strong>the</strong> EAT fee proposals. Those whodisagreed with fees saw <strong>the</strong> EAT as play<strong>in</strong>g an important role <strong>in</strong> determ<strong>in</strong><strong>in</strong>g<strong>and</strong> clarify<strong>in</strong>g <strong>the</strong> law for employment tribunals <strong>and</strong> <strong>the</strong> fee proposals wereseen as deterr<strong>in</strong>g worthwhile appeals. However, o<strong>the</strong>r respondents agreed with<strong>the</strong> simplified proposals <strong>and</strong> thought some consistency with <strong>the</strong> employmenttribunals’ structure was preferable.19. Hav<strong>in</strong>g carefully considered <strong>the</strong> full range <strong>of</strong> <strong>the</strong> views <strong>of</strong> respondents, <strong>the</strong>Government has decided not to pursue Option 2. However, we recognise thatmany respondents supported <strong>the</strong> aims <strong>of</strong> improv<strong>in</strong>g <strong>the</strong> expectations <strong>of</strong>claimants regard<strong>in</strong>g <strong>the</strong> level <strong>of</strong> any potential award, which provides <strong>in</strong> turnsome bus<strong>in</strong>ess certa<strong>in</strong>ty. We <strong>in</strong>tend to develop proposals which will improve<strong>the</strong> communication <strong>and</strong> advice available to people consider<strong>in</strong>g a claim to helpaddress this issue. There is fur<strong>the</strong>r discussion on <strong>the</strong>se proposals <strong>in</strong> Part C.20. In respect <strong>of</strong> employment tribunals, <strong>the</strong> Government has decided to <strong>in</strong>troduce<strong>the</strong> Option 1 fee structure <strong>in</strong> <strong>the</strong> latter half <strong>of</strong> 2013 with some amendments.The amendments are:The merg<strong>in</strong>g <strong>of</strong> levels 2 <strong>and</strong> 3 fees <strong>in</strong>to one fee level <strong>and</strong> a change to<strong>the</strong> issue <strong>and</strong> hear<strong>in</strong>g fee as a consequence;The re-allocation <strong>of</strong> a small number <strong>of</strong> claims to new fee levels;That no separate fee charged for seek<strong>in</strong>g written reasons; <strong>and</strong>There will be a reduction <strong>in</strong> <strong>the</strong> number <strong>of</strong> b<strong>and</strong>s for multiple claimsfrom 5 to 3.21. There are some changes to <strong>the</strong> proposed fee levels <strong>and</strong> a summary <strong>of</strong> <strong>the</strong>proposed fee structure is given on page 61.22. There are no changes made to <strong>the</strong> fee structure which was proposed for EAT<strong>in</strong> <strong>the</strong> consultation.3 http://webarchive.nationalarchives.gov.uk/+/http://www.justice.gov.uk/publications/2007-court-fee-remissionsystem.htm8


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses23. The Government has decided to adopt <strong>the</strong> proposal to extend <strong>the</strong> currentHMCTS civil courts remission system to protect access to justice <strong>in</strong>employment tribunals <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal for those whocannot afford to pay <strong>the</strong> fee.24. Given <strong>the</strong> concerns raised by respondents to this consultation <strong>and</strong> morewidely, <strong>the</strong> Government will undertake a review <strong>of</strong> remissions as part <strong>of</strong> a widerreview required for <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> Universal Credit. The review will aim toproduce a s<strong>in</strong>gle remissions system for courts <strong>and</strong> tribunals which is simpler touse, more cost efficient <strong>and</strong> better targeted to ensure that those who can affordto pay fees do so, while cont<strong>in</strong>u<strong>in</strong>g to provide access to <strong>the</strong> courts <strong>and</strong> tribunalsystem to those who cannot.9


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesStructure <strong>and</strong> extent <strong>of</strong> <strong>the</strong> response to consultation25. The orig<strong>in</strong>al consultation <strong>in</strong> December proposed two alternative fee structures.Under part 1 <strong>of</strong> <strong>the</strong> consultation we outl<strong>in</strong>ed <strong>the</strong> Option 1 fee structure <strong>and</strong>asked 15 questions. In part 2 we outl<strong>in</strong>ed <strong>the</strong> Option 2 fee structure <strong>and</strong> askeda fur<strong>the</strong>r 14 questions on this option.26. Whilst <strong>the</strong> two proposals were separate, <strong>the</strong> options shared a number <strong>of</strong> similarfeatures e.g. <strong>the</strong> two options shared <strong>the</strong> same proposals for remissions,refunds <strong>and</strong> multiple claims. The key differences lay <strong>in</strong> <strong>the</strong> wider policy<strong>in</strong>tention <strong>of</strong> Option 2, <strong>the</strong> simplified fee structure <strong>and</strong> <strong>the</strong> use <strong>of</strong> <strong>the</strong> value <strong>of</strong> <strong>the</strong>claim to determ<strong>in</strong>e <strong>the</strong> fee levels. This meant that respondents commonlyreferred to previous answers or did not respond fully to <strong>the</strong> second set <strong>of</strong>questions with<strong>in</strong> <strong>the</strong>ir responses.27. Therefore, <strong>in</strong> order to provide a more holistic response we have adopted adifferent approach <strong>in</strong> <strong>the</strong> response to <strong>the</strong> consultation responses, wherebyquestions from each <strong>of</strong> <strong>the</strong> options are collated <strong>in</strong>to topics <strong>in</strong> order to give amore <strong>in</strong>formed picture <strong>of</strong> <strong>the</strong> issues raised.28. Whilst all but one <strong>of</strong> our questions <strong>in</strong>itially sought a yes / no answer followed byreasons, a significant number <strong>of</strong> respondents provided “open” answers that itmay be perceived to be mislead<strong>in</strong>g to log def<strong>in</strong>itively as agree<strong>in</strong>g ordisagree<strong>in</strong>g with a particular proposal. These are <strong>in</strong>stead noted as an “opencomment” answer for <strong>the</strong> purposes <strong>of</strong> collat<strong>in</strong>g <strong>the</strong> data. In some cases <strong>the</strong>total number <strong>of</strong> views expressed <strong>in</strong> response to a particular question is greaterthan <strong>the</strong> sum <strong>of</strong> <strong>the</strong> "agree" <strong>and</strong> "disagree" tallies. In relation to mostresponses, approximately two-thirds disagreed with <strong>the</strong> proposals, with a thirdagree<strong>in</strong>g.29. The sections <strong>and</strong> questions regard<strong>in</strong>g proposals for: <strong>the</strong> success criteria fordevelop<strong>in</strong>g <strong>the</strong> structure, <strong>the</strong> extent <strong>of</strong> charg<strong>in</strong>g, reimbursement <strong>of</strong> fees, liabilityfor payment <strong>of</strong> fee, remissions <strong>and</strong> refunds apply to both employment tribunals<strong>and</strong> EAT <strong>in</strong> equal measure so comments for both are dealt with toge<strong>the</strong>r.30. We have considered each response carefully <strong>and</strong> endeavoured to address asmany <strong>of</strong> <strong>the</strong> po<strong>in</strong>ts raised as possible <strong>in</strong> this response, but it is not possible torespond to all specific po<strong>in</strong>ts made by <strong>in</strong>dividual respondents with<strong>in</strong> <strong>the</strong>conf<strong>in</strong>es <strong>of</strong> this response.10


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesResponses to specific questionsIndex:Part A. Proposals common to both options page 121. The success criteria for develop<strong>in</strong>g a fee structure page 122. The extent <strong>of</strong> charg<strong>in</strong>g page 153. The basis for fee levels <strong>and</strong> costs page 19i. The stage <strong>in</strong> proceed<strong>in</strong>gs page 19ii. Allocation <strong>of</strong> claims to fee levels page 214. Power to order reimbursement <strong>of</strong> fees page 245. Liability for payment <strong>of</strong> fee page 266. 6 separate application fees page 287. Remissions page 338. Multiple claims page 369. Refund proposals page 40Part B. Option 1 page 43Part C. Option 2 page 44Part D. Alternative models for <strong>the</strong> employment tribunals page 52Part E. <strong>Employment</strong> Appeal Tribunal page 55Part F. Practical arrangements page 5711


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesPart A – Proposals common to both optionsA1. THE SUCCESS CRITERIA FOR DEVELOPING A FEE STRUCTURE31. The consultation acknowledged that develop<strong>in</strong>g a fee structure presented anumber <strong>of</strong> issues, given <strong>the</strong> need to consider <strong>in</strong>ter-dependencies, when tocharge, what to charge for <strong>and</strong> <strong>the</strong> likely impact, <strong>in</strong> <strong>the</strong> context <strong>of</strong> tribunals withparticular characteristics <strong>and</strong> ways <strong>of</strong> work<strong>in</strong>g that have become establishedwithout fee systems be<strong>in</strong>g <strong>in</strong> place.32. Recognis<strong>in</strong>g this, a set <strong>of</strong> criteria was developed <strong>in</strong> order to assist respondents<strong>in</strong> decid<strong>in</strong>g whe<strong>the</strong>r <strong>the</strong> structure proposed met <strong>the</strong> criteria. The criteria were:Recover a contribution towards <strong>the</strong> costs from users which will be usedto support <strong>and</strong> fund <strong>the</strong> system.Develop a simple, easy to underst<strong>and</strong> <strong>and</strong> cost-effective fee structure.Ma<strong>in</strong>ta<strong>in</strong> access to justice for those on limited means.Contribute to improv<strong>in</strong>g <strong>the</strong> effectiveness <strong>and</strong> efficiency <strong>of</strong> <strong>the</strong> system33. This is set <strong>in</strong> <strong>the</strong> context <strong>of</strong> a fees policy which aims to transfer some <strong>of</strong> <strong>the</strong>cost burden from <strong>the</strong> taxpayer to users <strong>of</strong> <strong>the</strong> employment tribunals <strong>and</strong> <strong>the</strong><strong>Employment</strong> Appeal Tribunal.34. The consultation sought views on <strong>the</strong> criteria used to develop <strong>the</strong> fee structurewith one specific question asked. Most respondents did not re-visit <strong>the</strong> question<strong>of</strong> <strong>the</strong> criteria as part <strong>of</strong> <strong>the</strong>ir responses to Option 2. The <strong>the</strong>mes raised <strong>in</strong>responses to this question such as <strong>the</strong> impacts <strong>of</strong> fees, <strong>the</strong> high level <strong>of</strong> fees,whe<strong>the</strong>r access to justice is ma<strong>in</strong>ta<strong>in</strong>ed <strong>and</strong> seek<strong>in</strong>g payment from <strong>the</strong>claimants form <strong>the</strong> basis <strong>of</strong> responses to later questions.Question 1 – Are <strong>the</strong>se <strong>the</strong> correct success criteria for develop<strong>in</strong>g <strong>the</strong> feestructure? If not, please expla<strong>in</strong> why.35. 118 <strong>of</strong> those who replied to <strong>the</strong> consultation commented on this question, withapproximately a third <strong>of</strong> respondents agree<strong>in</strong>g that <strong>the</strong> success criteria werecorrect. O<strong>the</strong>r respondents disputed <strong>the</strong> criteria on <strong>the</strong> basis that fees shouldnot be charged at all. Of those who disagreed many were bus<strong>in</strong>essrespondents who felt that <strong>the</strong> policy <strong>in</strong>tention also ought to seek to deter weak<strong>and</strong> vexatious claims. O<strong>the</strong>r respondents stated that a primary objective oughtto be to protect access to justice for employment tribunal users. For example,<strong>the</strong> <strong>Employment</strong> Lawyers Association <strong>in</strong> <strong>the</strong>ir response stated:The government’s aim should be to ma<strong>in</strong>ta<strong>in</strong> access tojustice for all – not just for those on limited means, althoughit should specifically ma<strong>in</strong>ta<strong>in</strong> access to justice for those onlimited means. Indeed, any o<strong>the</strong>r aim would be <strong>in</strong>consistent12


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responseswith <strong>the</strong> government’s obligations under Article 6 <strong>of</strong> <strong>the</strong>European Convention on Human Rights.36. Many respondents did not disagree that <strong>the</strong> proposed fee structures wouldsecure a contribution from those who use <strong>the</strong> service. Doubts were expressedwhe<strong>the</strong>r <strong>the</strong> fee structure would result <strong>in</strong> achiev<strong>in</strong>g <strong>the</strong> amounts assessed <strong>in</strong><strong>the</strong> impact assessment for <strong>the</strong> follow<strong>in</strong>g reasons:Bus<strong>in</strong>ess respondents argued that <strong>the</strong> proposed remissions systemwas too generous <strong>and</strong> would embrace too many claimants, thusimpact<strong>in</strong>g on revenue.Most groups argued that higher level fee levels would deter claims.Compla<strong>in</strong>ts from groups represent<strong>in</strong>g <strong>the</strong> views <strong>of</strong> claimants that <strong>the</strong>structure sought to secure a contribution from claimants not usersgenerally.37. Many respondents also agreed that <strong>the</strong> fee structure should be simple, costeffective <strong>and</strong> easy to underst<strong>and</strong> but disagreed that this had been achievedwith <strong>the</strong> proposals, particularly <strong>in</strong> relation to <strong>the</strong> remissions system <strong>and</strong>proposals for multiple claims. It was argued, for example, that <strong>the</strong> system couldbe simplified if <strong>the</strong> fee was sought after <strong>the</strong> claim was concluded. In relation toOption 2 some respondents believed that assess<strong>in</strong>g <strong>the</strong> value <strong>of</strong> <strong>the</strong> claimmeant that <strong>the</strong> fees system was too complicated.38. All respondents <strong>in</strong>clud<strong>in</strong>g bus<strong>in</strong>ess respondents agreed access to justice was akey element but <strong>the</strong>re was considerable disagreement as to whe<strong>the</strong>r <strong>the</strong>remissions system adequately achieves this – see section A7 for views <strong>of</strong>respondents on <strong>the</strong> HMCTS civil courts remission system.39. Many respondents agreed that <strong>the</strong>re was a need to improve <strong>the</strong> efficiency <strong>and</strong>effectiveness <strong>of</strong> <strong>the</strong> employment tribunals system but some disagreed that feeswould accomplish this. Most thought that fees would deter claims <strong>and</strong> whilstbus<strong>in</strong>ess saw this was a positive, by reduc<strong>in</strong>g <strong>the</strong> number <strong>of</strong> weak <strong>and</strong>vexatious claims, o<strong>the</strong>r respondents argued that <strong>the</strong>re was no evidence <strong>of</strong> suchclaims fill<strong>in</strong>g <strong>the</strong> employment tribunals.40. As <strong>the</strong> proposed fees were to be paid ma<strong>in</strong>ly by <strong>the</strong> claimant it was alsosuggested that bus<strong>in</strong>esses would become less <strong>in</strong>cl<strong>in</strong>ed to settle <strong>and</strong> wait to seeif <strong>the</strong> claimant could pay <strong>the</strong> fee lead<strong>in</strong>g to longer delays <strong>and</strong> <strong>in</strong>transigentbehaviour by parties. It was seen as creat<strong>in</strong>g an uneven play<strong>in</strong>g field given <strong>the</strong>likely f<strong>in</strong>ancial disparity between <strong>the</strong> claimant <strong>and</strong> <strong>the</strong> respondent. In contrastbus<strong>in</strong>ess saw fees as re-balanc<strong>in</strong>g a system that heavily favours <strong>the</strong> rights <strong>of</strong>employees with some argu<strong>in</strong>g that deterr<strong>in</strong>g weak <strong>and</strong> vexatious claims shouldbe <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> success criteria <strong>of</strong> <strong>the</strong> policy.Our consideration <strong>of</strong> responses41. We <strong>in</strong>cluded <strong>the</strong> criteria upon which we developed <strong>the</strong> fee structure to assistrespondents <strong>in</strong> decid<strong>in</strong>g whe<strong>the</strong>r we had been successful <strong>and</strong> it clearly had <strong>the</strong>13


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responseseffect <strong>of</strong> focus<strong>in</strong>g op<strong>in</strong>ion. The Government rema<strong>in</strong>s <strong>of</strong> <strong>the</strong> view that <strong>the</strong> aim for<strong>the</strong> fees structure should be <strong>the</strong> transfer <strong>of</strong> some <strong>of</strong> <strong>the</strong> cost burden <strong>of</strong> <strong>the</strong>employment tribunals from <strong>the</strong> taxpayer. We do not th<strong>in</strong>k it is unreasonable toseek fees from those who can afford to pay.42. It is not an objective <strong>of</strong> this policy to deter claims through <strong>the</strong> <strong>in</strong>troduction <strong>of</strong>fees, so it would be <strong>in</strong>appropriate to reflect it <strong>in</strong> <strong>the</strong> criteria for develop<strong>in</strong>g a feestructure. It is not possible to accurately estimate <strong>the</strong> impact on <strong>the</strong> number <strong>of</strong>claims made to <strong>the</strong> employment tribunal as a result <strong>of</strong> <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> fees<strong>and</strong>, importantly, whe<strong>the</strong>r any <strong>of</strong> those claims might be considered “weak” orvexatious”. The terms <strong>the</strong>mselves are <strong>in</strong>herently subjective for a party to judge– a claim that may appear vexatious to an employer may be considered wellfounded to <strong>the</strong> employee.43. We do not <strong>in</strong>tend that fees should stop claimants from br<strong>in</strong>g<strong>in</strong>g claims <strong>the</strong>ybelieve to be genu<strong>in</strong>e. We only <strong>in</strong>tend that users who can afford to do soshould contribute towards <strong>the</strong> cost <strong>of</strong> <strong>the</strong> employment tribunals. To ensure thatthose who cannot pay are not f<strong>in</strong>ancially prevented from mak<strong>in</strong>g a claim, wehave proposed a remissions scheme to ensure that <strong>the</strong>y can afford to br<strong>in</strong>g aclaim. Therefore we believe that ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g access to justice for all is a keyelement <strong>of</strong> <strong>the</strong> fee structure.44. We believe that fees can form part <strong>of</strong> <strong>the</strong> wider Government reforms to improveeffectiveness <strong>and</strong> efficiency <strong>of</strong> <strong>the</strong> employment tribunals, which is beneficial toboth employers <strong>and</strong> employees. <strong>Fees</strong> can encourage parties to th<strong>in</strong>k throughwhe<strong>the</strong>r a formal claim needs to be lodged at an employment tribunal, orwhe<strong>the</strong>r it can be settled <strong>in</strong>formally outside <strong>the</strong> system (e.g. with<strong>in</strong> <strong>the</strong>workplace, via mediation or conciliation) without fur<strong>the</strong>r recourse to <strong>the</strong> tribunal.45. Although most fees are be<strong>in</strong>g paid by claimants we believe <strong>the</strong> fee structureprovides an <strong>in</strong>centive to bus<strong>in</strong>ess to consider fully whe<strong>the</strong>r to defend <strong>the</strong> claim.Bus<strong>in</strong>ess will be conscious <strong>of</strong> <strong>the</strong> f<strong>in</strong>ancial implications <strong>of</strong> los<strong>in</strong>g <strong>the</strong> case aswell as <strong>the</strong> wider powers <strong>of</strong> <strong>the</strong> employment tribunals to impose f<strong>in</strong>ancialpenalties on bus<strong>in</strong>esses who act unreasonably.46. We also th<strong>in</strong>k this approach complements <strong>the</strong> Government’s aim to ensure that<strong>the</strong> employment tribunals are used as <strong>the</strong> option <strong>of</strong> last resort to resolveemployment disputes. The Government will cont<strong>in</strong>ue to promote alternativedispute resolution procedures which can result <strong>in</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g if not improv<strong>in</strong>g<strong>the</strong> work<strong>in</strong>g relationship. For example <strong>the</strong> Department for Bus<strong>in</strong>ess, Innovation<strong>and</strong> Skills is work<strong>in</strong>g with employers to promote <strong>the</strong> use <strong>of</strong> mediation early <strong>in</strong><strong>the</strong> dispute process through a regional mediation network pilot <strong>and</strong>encourag<strong>in</strong>g <strong>the</strong> shar<strong>in</strong>g <strong>of</strong> best practice from large companies <strong>in</strong> <strong>the</strong> retailsector with <strong>the</strong>ir own <strong>in</strong>-house mediation schemes 4 .4 http://news.bis.gov.uk/Press-Releases/Regional-Mediation-Pilot-Schemes-up-<strong>and</strong>-runn<strong>in</strong>g-67b90.aspx14


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesA2. THE EXTENT OF CHARGING47. The consultation proposed that all claim types <strong>and</strong> appeals made to <strong>the</strong>employment tribunals would be charged a fee. Our reason<strong>in</strong>g was that withappropriate safeguards to protect access to justice this was fair because:The cost <strong>of</strong> <strong>the</strong> service is borne across all users;It encourages all users to make <strong>in</strong>formed decisions when decid<strong>in</strong>gwhe<strong>the</strong>r to make a legal claim or use an alternative dispute process toresolve <strong>the</strong>ir dispute; <strong>and</strong>It reflects <strong>the</strong> long-st<strong>and</strong><strong>in</strong>g approach taken <strong>in</strong> <strong>the</strong> courts system.48. We sought <strong>the</strong> views <strong>of</strong> respondents on <strong>the</strong> approach not to exempt any type<strong>of</strong> claim from fees. There was only one question asked <strong>in</strong> respect <strong>of</strong> <strong>the</strong> extent<strong>of</strong> fee charg<strong>in</strong>g as <strong>the</strong> same proposal was made under both Options 1 <strong>and</strong> 2.Question 2 – Do you agree that all types <strong>of</strong> claims should attract fees? If not,please expla<strong>in</strong> why.49. We received 124 comments <strong>in</strong> answer to this question, with around 25%agree<strong>in</strong>g that all types <strong>of</strong> claims should attract a fee. Bus<strong>in</strong>ess groups cameout almost exclusively <strong>in</strong> support <strong>of</strong> charg<strong>in</strong>g for all claim types whereas <strong>the</strong>large majority <strong>of</strong> advisory, claimant, legal <strong>and</strong> o<strong>the</strong>r respondents were aga<strong>in</strong>stcharg<strong>in</strong>g for all claim types. In support <strong>of</strong> charg<strong>in</strong>g for all claim types, <strong>the</strong>Institute <strong>of</strong> Directors said:… <strong>the</strong> cost <strong>of</strong> <strong>the</strong> service should be borne across all users,that all users will make <strong>in</strong>formed decisions about whe<strong>the</strong>r togo to an <strong>Employment</strong> Tribunal, <strong>and</strong> because it reflects <strong>the</strong>long-st<strong>and</strong><strong>in</strong>g approach <strong>in</strong> <strong>the</strong> civil courts.50. The types <strong>of</strong> claims that respondents suggested ought to be exempt from feescan be broken down broadly <strong>in</strong>to <strong>the</strong> follow<strong>in</strong>g ma<strong>in</strong> groups:i) Low or zero value money claims such as National M<strong>in</strong>imum Wageclaims, claims where no f<strong>in</strong>ancial remedy is sought, <strong>and</strong> holiday or noticepay claims. This was on <strong>the</strong> basis that <strong>the</strong>se are low value claims, <strong>of</strong>tenmade by <strong>the</strong> most vulnerable <strong>in</strong> society, who are entitled to m<strong>in</strong>imumstatutory requirements. It was argued that such was <strong>the</strong> level <strong>of</strong> fees <strong>the</strong>rewould be little merit <strong>in</strong> br<strong>in</strong>g<strong>in</strong>g a low value claim. In <strong>the</strong> case <strong>of</strong> <strong>the</strong>National M<strong>in</strong>imum Wage, a reduction <strong>in</strong> <strong>the</strong> numbers <strong>of</strong> claims made wasperceived as encourag<strong>in</strong>g employers to pay employees below <strong>the</strong> legalrequirements. On this po<strong>in</strong>t, <strong>Employment</strong> Judges <strong>in</strong> Scotl<strong>and</strong> responded:<strong>Employment</strong> Judges <strong>in</strong> Scotl<strong>and</strong> consider that <strong>the</strong>re is asignificant risk that if a claim is for a small amount <strong>of</strong> money<strong>the</strong>n a claimant will be discouraged from pursu<strong>in</strong>g thatclaim, even although <strong>the</strong>y are legally entitled to <strong>the</strong> sumsdue. For example, say an <strong>in</strong>dividual is entitled to one15


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesweek’s wages <strong>in</strong> respect <strong>of</strong> holiday pay <strong>and</strong> <strong>the</strong> <strong>in</strong>dividual ispaid just above <strong>the</strong> threshold which would allow <strong>the</strong>m toqualify for remission. That person may decide that <strong>the</strong>y willnot pursue <strong>the</strong> sum due. This could have <strong>the</strong> consequence<strong>of</strong> encourag<strong>in</strong>g a less than fair employer to rout<strong>in</strong>elydeprive employees <strong>of</strong> small sums <strong>of</strong> money to which <strong>the</strong>yare entitled on <strong>the</strong> basis that <strong>the</strong> risk <strong>of</strong> <strong>the</strong>m pursu<strong>in</strong>g aclaim will be small.ii) Respondents thought that <strong>the</strong>re was no reason for claimants tohave to pay to br<strong>in</strong>g proceed<strong>in</strong>gs aga<strong>in</strong>st an <strong>in</strong>solvent employer givenGovernment policy to cushion employees from <strong>the</strong> effects <strong>of</strong> <strong>in</strong>solvency byunderwrit<strong>in</strong>g such claims through <strong>the</strong> Insolvency Service. The onlyrecourse a person may have to recover <strong>the</strong> sum due from an <strong>in</strong>solventemployer is to <strong>in</strong>itiate employment tribunals proceed<strong>in</strong>gs <strong>and</strong> unless <strong>the</strong>Insolvency Service refunded <strong>the</strong> fee, claimants will have <strong>in</strong>curred a feewhich with m<strong>in</strong>imal prospect <strong>of</strong> recover<strong>in</strong>g <strong>the</strong> award <strong>and</strong> may ga<strong>in</strong> little ornoth<strong>in</strong>g from <strong>the</strong> proceed<strong>in</strong>gs. This is demonstrated by <strong>the</strong> follow<strong>in</strong>gcomment from <strong>the</strong> Money Advice Group:Where an employer has ceased trad<strong>in</strong>g, but not been made<strong>in</strong>solvent, <strong>and</strong> it owes wages, redundancy pay etc.employees HAVE to raise an ET claim or <strong>the</strong> RedundancyPayments Office will not pay <strong>the</strong>m out <strong>of</strong> <strong>the</strong> NationalInsurance Fund.iii) Respondents felt no fees should apply when appeal<strong>in</strong>g aga<strong>in</strong>stdecisions <strong>of</strong> a Government body such as <strong>the</strong> Health <strong>and</strong> Safety Executive,Department for Bus<strong>in</strong>ess, Innovation <strong>and</strong> Skills, or by employers aga<strong>in</strong>stlevy assessments <strong>of</strong> an Industrial Tra<strong>in</strong><strong>in</strong>g Board. It was argued that <strong>the</strong>serepresent a small number <strong>of</strong> appeals per annum (circa 500) <strong>and</strong>respondents said that given <strong>the</strong> small number <strong>of</strong> <strong>the</strong>se claims, this wouldnot impact on <strong>the</strong> effectiveness <strong>of</strong> <strong>the</strong> overall fee structure. Nei<strong>the</strong>r could itbe seen as promot<strong>in</strong>g or encourag<strong>in</strong>g <strong>the</strong>se types <strong>of</strong> claim <strong>in</strong> lieu <strong>of</strong> o<strong>the</strong>rsbecause <strong>the</strong>re was no alternative claim that could be brought.iv) Respondents argued that discrim<strong>in</strong>ation claims should not pay afee. The Equality <strong>and</strong> Human Rights Commission stated:The Commission believes that requir<strong>in</strong>g payment <strong>of</strong> a fee tobr<strong>in</strong>g a discrim<strong>in</strong>ation claim may breach <strong>the</strong> pr<strong>in</strong>ciple <strong>of</strong>effectiveness as it will make it difficult for <strong>in</strong>dividuals toenforce <strong>the</strong>ir EU law rights. We do not th<strong>in</strong>k that <strong>the</strong>measures set out at paragraph 3.5 <strong>of</strong> <strong>the</strong> EIA will "ensurethat no one is denied access to justice through <strong>the</strong><strong>in</strong>troduction <strong>of</strong> a fee." Nor do we th<strong>in</strong>k that those measuresare likely to be proportionate <strong>and</strong> thus justify what wouldo<strong>the</strong>rwise amount to <strong>in</strong>direct discrim<strong>in</strong>ation.O<strong>the</strong>rs argued aga<strong>in</strong>st it ei<strong>the</strong>r on <strong>the</strong> basis <strong>of</strong> <strong>the</strong>importance to society or on legal grounds namely:16


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesRequir<strong>in</strong>g payment <strong>of</strong> a fee to br<strong>in</strong>g a discrim<strong>in</strong>ation claim maybreach <strong>the</strong> pr<strong>in</strong>ciple <strong>of</strong> effectiveness as it will make it difficult for<strong>in</strong>dividuals to enforce <strong>the</strong>ir EU law rights;The aim <strong>of</strong> <strong>the</strong> Equality Act is to enable progress towards equality <strong>in</strong><strong>the</strong> workplace <strong>and</strong> <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> fees would <strong>in</strong>terfere with thataim because <strong>of</strong> its deterrent effect;The pay gap between certa<strong>in</strong> groups rema<strong>in</strong>s significant, <strong>and</strong>particularly disadvantages women, people with disabilities, <strong>and</strong>some ethnic m<strong>in</strong>ority groups; <strong>and</strong>The proposal, despite <strong>the</strong> measures which address <strong>the</strong> access tojustice issue aris<strong>in</strong>g from <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> fees, may breach <strong>the</strong>UK's obligations under Articles 6 <strong>and</strong> 14 <strong>of</strong> <strong>the</strong> ECHR.vi) A few respondents argued for exemption for whistle-blow<strong>in</strong>g claimson <strong>the</strong> grounds that <strong>the</strong> key policy aim <strong>of</strong> <strong>the</strong> whistle-blow<strong>in</strong>g legislation isto protect those who witness wrongdo<strong>in</strong>g, malpractice or a safety danger <strong>in</strong><strong>the</strong>ir workplace so <strong>the</strong>y can raise <strong>the</strong>ir concerns at <strong>the</strong> earliest opportunity.Without this reassurance <strong>of</strong> protection from reprisals, whistleblowers maynot feel encouraged to come forward, which could reduce <strong>the</strong> aims <strong>of</strong> thislegislation.v) O<strong>the</strong>r claims that were proposed for exemption <strong>in</strong>cluded protectiveawards, TUPE claims, <strong>in</strong>terim relief, <strong>and</strong> Trade Union led matters. It wasargued that <strong>the</strong> nature <strong>of</strong> <strong>the</strong>se claims is such that more than one set <strong>of</strong>fees would be payable to enforce <strong>the</strong> order (as <strong>the</strong> <strong>in</strong>itial applicationprotects <strong>the</strong> position <strong>and</strong> can be followed by a substantive hear<strong>in</strong>g), <strong>and</strong> on<strong>the</strong> basis that it relates to legitimate trade union activity.Our consideration <strong>of</strong> responses51. We looked aga<strong>in</strong> at all <strong>the</strong> claim types considered for exemption. At this stagewe rema<strong>in</strong> <strong>of</strong> <strong>the</strong> view that no claims or appeals made to <strong>the</strong> employmenttribunals should be exempt from fees. Our general reasons are:It is not <strong>the</strong> aim <strong>of</strong> <strong>the</strong> policy to deter claims through <strong>the</strong> <strong>in</strong>troduction <strong>of</strong>fees; it is our aim that those who can afford to pay should make acontribution towards <strong>the</strong> cost;It is right that irrespective <strong>of</strong> <strong>the</strong> type <strong>of</strong> claim or appeal all those whomake a claim <strong>and</strong> all those that defend a claim consider carefully <strong>the</strong>implications <strong>and</strong> fees can help to encourage parties to th<strong>in</strong>k through <strong>the</strong>actions <strong>the</strong>y take <strong>and</strong> explore all options for resolv<strong>in</strong>g <strong>the</strong> dispute;The approach places claims on <strong>the</strong> same foot<strong>in</strong>g as claimants <strong>in</strong> <strong>the</strong>civil courts where <strong>the</strong>re are no exemptions (e.g. <strong>in</strong>junctions, divorce,money claims etc);17


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesLow monetary claims such as <strong>the</strong> National M<strong>in</strong>imum Wage claimsattract <strong>the</strong> lowest level <strong>of</strong> fee;The remissions system will protect access to justice for those who are<strong>in</strong> receipt <strong>of</strong> certa<strong>in</strong> benefits such as <strong>in</strong>come-based job seekersallowance, <strong>in</strong>come support, <strong>in</strong>come-related employment <strong>and</strong> supportallowance, toge<strong>the</strong>r with those who have low <strong>in</strong>comes;52. In relation to claims where <strong>the</strong> employer is <strong>in</strong>solvent we note that <strong>the</strong>Redundancy Payments Service <strong>and</strong> <strong>in</strong> some circumstances <strong>the</strong> InsolvencyService pay out <strong>the</strong> statutory entitlements without <strong>the</strong> need for an employmenttribunal claim where <strong>the</strong> employee is eligible. This is reflected <strong>in</strong> <strong>the</strong> low level <strong>of</strong>appeals made annually aga<strong>in</strong>st such decisions 5 . Given that <strong>the</strong>re is fullengagement with <strong>in</strong>dividuals before reach<strong>in</strong>g a decision we th<strong>in</strong>k that a fee isreasonable if an appeal is made. We will explore fur<strong>the</strong>r what considerationsmight be necessary with<strong>in</strong> <strong>the</strong> fee structure for claimants fac<strong>in</strong>g redundancy butfac<strong>in</strong>g a risk that solvent employers leave no assets.53. In relation to discrim<strong>in</strong>ation we do not accept that charg<strong>in</strong>g a fee is unlawfulunder EU legislation. We th<strong>in</strong>k that our revised approach will not lead to director <strong>in</strong>direct discrim<strong>in</strong>ation 6 <strong>and</strong> that access to justice is protected via <strong>the</strong>remissions system we will apply across <strong>the</strong> fee structure.54. In relation to <strong>the</strong> possibility <strong>of</strong> fees deterr<strong>in</strong>g <strong>in</strong>dividual claimants with <strong>the</strong>suggestion that this will have wider societal impacts <strong>of</strong> fewer discrim<strong>in</strong>ation,whistle-blow<strong>in</strong>g <strong>and</strong> National M<strong>in</strong>imum Wages claims, we do not accept that itis only <strong>the</strong> threat <strong>of</strong> <strong>the</strong> employment tribunal that forces bus<strong>in</strong>ess to abide by<strong>the</strong>ir legal obligations. The Government supports a wide range <strong>of</strong> guidance,advice provision <strong>and</strong> help-l<strong>in</strong>es which help bus<strong>in</strong>ess to observe <strong>the</strong>ir legalresponsibilities <strong>and</strong> helps employees to underst<strong>and</strong> <strong>the</strong>ir rights 7 . There is also<strong>in</strong>dependent research that highlights <strong>the</strong> potential wide-rang<strong>in</strong>g benefits foremployers from foster<strong>in</strong>g a diverse workforce 8 .55. Claims under <strong>the</strong> Public Interest Disclosure Act 1998 (PIDA), provideprotection for those who are dismissed or o<strong>the</strong>rwise suffer detriment as a result<strong>of</strong> mak<strong>in</strong>g a disclosure <strong>in</strong> <strong>the</strong> public <strong>in</strong>terest. This is <strong>of</strong>ten referred to as whistleblow<strong>in</strong>g.A claim under PIDA would arise after such a disclosure has beenmade, <strong>and</strong> where an employer has acted <strong>in</strong> a manner that <strong>the</strong> employeeconsiders to be unfair <strong>and</strong> as a result <strong>of</strong> <strong>the</strong>ir disclosure. We are not aware <strong>of</strong>any evidence to <strong>in</strong>dicate that fees will deter such disclosures from be<strong>in</strong>g made.5 Around 330 <strong>of</strong> <strong>the</strong>se appeals were accepted <strong>in</strong> 2009/10, <strong>and</strong> 310 <strong>in</strong> 2010/116 For discussion on <strong>the</strong> equality impacts <strong>of</strong> <strong>the</strong> proposals see our equality impact assessment.7 For example <strong>the</strong> Acas Helpl<strong>in</strong>e where employers <strong>and</strong> employees can get advice on employment problems;Equalities <strong>and</strong> Human Rights Commission publications for small <strong>and</strong> larger bus<strong>in</strong>ess <strong>and</strong> Government EqualitiesOffice <strong>in</strong>formation8 For example see CIPD report – Manag<strong>in</strong>g Diversity which shows that diversity can help stimulate creative<strong>in</strong>teraction, motivate employees <strong>and</strong> improve bus<strong>in</strong>ess performance www.cipd.co.uk/NR/rdonlyres/D4D2D911-FC8A-4FD2-A814-B80A55A60B87/0/m<strong>and</strong>ivl<strong>in</strong>k0405.pdf18


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesHowever we will keep under review <strong>the</strong> impact on PIDA claims, particularly <strong>in</strong>respect <strong>of</strong> lower paid health <strong>and</strong> social care workers.56. We also note that across all claim types <strong>the</strong>re are a range <strong>of</strong> differentoutcomes <strong>and</strong> not all claims succeed, as evidenced by <strong>the</strong> employmenttribunals’ annual statistics 9 . Some are settled, some withdrawn <strong>and</strong> o<strong>the</strong>rs aredismissed by <strong>the</strong> tribunal. We believe it is reasonable that irrespective <strong>of</strong> <strong>the</strong>claim type, claimants who make an allegation <strong>in</strong> a claim <strong>and</strong> ei<strong>the</strong>r fail topursue it or where <strong>the</strong> employer is judged to have acted lawfully, should bear<strong>the</strong> costs, where <strong>the</strong>y can afford to do so.57. In relation to trade union activities we th<strong>in</strong>k it is appropriate that fees should becharged if <strong>the</strong>y choose to pay fees on behalf <strong>of</strong> <strong>the</strong>ir membership. Like o<strong>the</strong>rclaimants <strong>the</strong>y must prove <strong>the</strong>ir claim before <strong>the</strong> tribunal <strong>and</strong> like o<strong>the</strong>r parties,<strong>the</strong>y can seek reimbursement <strong>of</strong> <strong>the</strong>ir fees if <strong>the</strong>y are successful. They alsohave <strong>the</strong> opportunity to enter <strong>in</strong>to Acas conciliation.58. In <strong>the</strong> next stage <strong>of</strong> our implementation work we will review <strong>in</strong> detail all claimtypes <strong>and</strong> how <strong>and</strong> when fees are charged. There will be published guidance toensure that claimants <strong>and</strong> respondents know when fees are paid, how <strong>the</strong>y arepaid <strong>and</strong> how much is payable. We will also provide clear guidance on <strong>the</strong>remissions system which will support <strong>the</strong> fee structure.A3. THE BASIS FOR FEE LEVELS AND COSTS59. The orig<strong>in</strong>al proposals outl<strong>in</strong>ed <strong>the</strong> HM Treasury requirements that fees shouldbe based on <strong>the</strong> cost <strong>of</strong> <strong>the</strong> case <strong>and</strong> so far as possible fees should be set atlevels that reflects <strong>the</strong> full cost but no more. We outl<strong>in</strong>ed that our policy<strong>in</strong>tention was to set fees <strong>in</strong>itially below full cost recovery under both Option 1<strong>and</strong> 2 (with <strong>the</strong> exception <strong>of</strong> <strong>the</strong> highest fee under Option 2).60. Our case modell<strong>in</strong>g identified that <strong>the</strong> claim type <strong>and</strong> <strong>the</strong> stage <strong>in</strong> <strong>the</strong>proceed<strong>in</strong>gs were <strong>the</strong> two factors most likely to affect <strong>the</strong> level <strong>of</strong> cost <strong>in</strong>curredby <strong>the</strong> tribunal. As fees are based on cost <strong>the</strong>se two elements are <strong>the</strong> keyfactors <strong>of</strong> determ<strong>in</strong><strong>in</strong>g <strong>the</strong> fee levels. We consider <strong>the</strong> views <strong>of</strong> respondents on<strong>the</strong> proposal to set a fee based upon <strong>the</strong> value <strong>of</strong> <strong>the</strong> claim <strong>in</strong> <strong>the</strong> discussion <strong>of</strong>Option 2 issues (see Part C <strong>of</strong> this document).i) The stage <strong>in</strong> <strong>the</strong> proceed<strong>in</strong>gs61. Options 1 <strong>and</strong> 2 took different approaches to <strong>the</strong> number <strong>of</strong> fee charg<strong>in</strong>gpo<strong>in</strong>ts. Option 1 proposed that fees were split across <strong>the</strong> process <strong>and</strong> chargedat issue <strong>and</strong> before hear<strong>in</strong>g, reflect<strong>in</strong>g that only 20% <strong>of</strong> claims reached thissecond stage. Option 2 provided lower fees overall by charg<strong>in</strong>g only a fee atissue. As <strong>the</strong>se were effectively alternatives we consider respondents views to<strong>the</strong> follow<strong>in</strong>g questions namely:9 www.justice.gov.uk/statistics/tribunals/employment-tribunal-<strong>and</strong>-eat-statistics-gb19


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesQuestion 3 – Do you believe that two charg<strong>in</strong>g po<strong>in</strong>ts proposed under Option1 are appropriate? If not, please expla<strong>in</strong> why.Question 17 – Do you th<strong>in</strong>k one fee charged at issue is <strong>the</strong> appropriateapproach? Please give reasons for your answer <strong>and</strong> provide evidence whereavailable.62. Both <strong>the</strong> employment tribunals fee structure options required <strong>the</strong> payment <strong>of</strong> afee at <strong>the</strong> po<strong>in</strong>t <strong>of</strong> mak<strong>in</strong>g or issu<strong>in</strong>g a claim or appeal. Under Option 1 ourproposal was that <strong>the</strong>re would also be a fee payable before hear<strong>in</strong>g.63. 117 respondents replied to question 3 <strong>and</strong> 112 to question 17. Overall <strong>the</strong>rewas a slightly less opposition aga<strong>in</strong>st 2 charg<strong>in</strong>g po<strong>in</strong>ts although <strong>the</strong> totals forboth questions show disagreement with <strong>the</strong> proposals. The majority <strong>of</strong>bus<strong>in</strong>ess respondents preferred two charg<strong>in</strong>g po<strong>in</strong>ts, believ<strong>in</strong>g that it <strong>of</strong>fered asecond opportunity to encourage parties to consider settlement. They believedthat a s<strong>in</strong>gle charg<strong>in</strong>g po<strong>in</strong>t risked driv<strong>in</strong>g <strong>the</strong> claim to hear<strong>in</strong>g because <strong>the</strong>claimant will not be will<strong>in</strong>g to settle once <strong>the</strong> fee at issue was paid. A number <strong>of</strong>legal respondents believed that <strong>the</strong> hear<strong>in</strong>g fee must only be charged oncewitness statements have been exchanged <strong>in</strong> order to ensure that both sidescan assess <strong>the</strong> weight <strong>of</strong> <strong>the</strong> evidence <strong>and</strong> that it is only at that stage thatdetailed discussions on settlement can take place. Some bus<strong>in</strong>essrespondents who agree with <strong>the</strong> threshold proposed under Option 2 saw <strong>the</strong>ideal as a two stage approach with a threshold on <strong>the</strong> basis that it would deter<strong>the</strong> most claims.64. In <strong>the</strong>ir response, Acas said that fees should support <strong>the</strong> need to <strong>in</strong>centivisesettlement:Of <strong>the</strong> two Options proposed, Acas believes that <strong>the</strong> two stageapproach suggested <strong>in</strong> Option 1 will allow more opportunity forresolution through Conciliation. The period follow<strong>in</strong>g lodg<strong>in</strong>g <strong>of</strong><strong>the</strong> <strong>in</strong>itial fee will allow time for reflection, consideration <strong>of</strong> <strong>the</strong>merits <strong>of</strong> <strong>the</strong> case <strong>and</strong> <strong>the</strong> opportunity to consider o<strong>the</strong>r options<strong>in</strong>clud<strong>in</strong>g use <strong>of</strong> <strong>the</strong> Acas Arbitration Alternative before <strong>the</strong>second payment is due.65. Acas also said that conciliators’ experience is that parties are more will<strong>in</strong>g tosettle at certa<strong>in</strong> po<strong>in</strong>ts <strong>in</strong> <strong>the</strong> duration <strong>of</strong> a case; <strong>the</strong> first <strong>in</strong> <strong>the</strong> early weeks <strong>of</strong> acase be<strong>in</strong>g registered <strong>and</strong> <strong>the</strong> o<strong>the</strong>r close to <strong>the</strong> proposed hear<strong>in</strong>g date.66. However, union <strong>and</strong> advisory groups generally believed that because only <strong>the</strong>claimant pays both <strong>the</strong> issue <strong>and</strong> hear<strong>in</strong>g fee, it only <strong>in</strong>centivises claimants toconsider settlement. They believed that respondents would use <strong>the</strong> hear<strong>in</strong>g feeto wait to see if it is paid, <strong>the</strong>reby reduc<strong>in</strong>g <strong>the</strong> likelihood <strong>of</strong> settlement. Theyalso cite <strong>the</strong> high level <strong>of</strong> <strong>the</strong> hear<strong>in</strong>g fee as a factor that would deter claimants<strong>and</strong> many argued that <strong>the</strong> respondent should pay half or <strong>the</strong> entire hear<strong>in</strong>g fee.In <strong>the</strong> context <strong>of</strong> oppos<strong>in</strong>g fees generally <strong>the</strong>y suggest that a s<strong>in</strong>gle fee is lesscomplex <strong>and</strong> fairer because <strong>of</strong> <strong>the</strong> lower overall fees. However, one tradeunion saw little justification for a s<strong>in</strong>gle fee given that 80% <strong>of</strong> claims did notreach a hear<strong>in</strong>g.20


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesOur consideration <strong>of</strong> responses67. The Government believes that on balance <strong>the</strong> two charg<strong>in</strong>g po<strong>in</strong>t system is <strong>the</strong>more appropriate structure because it provides a second opportunity for partiesto settle, with only those that reach <strong>the</strong> hear<strong>in</strong>g stage pay<strong>in</strong>g <strong>the</strong> second fee.Overall we believe this is fee structure which better represents where <strong>the</strong> cost<strong>of</strong> <strong>the</strong> service lies (namely at <strong>the</strong> end <strong>of</strong> <strong>the</strong> process) <strong>and</strong> ensures that thosewho consume considerably more resources contribute more.68. It is still <strong>the</strong> Government’s <strong>in</strong>tention to require <strong>the</strong> hear<strong>in</strong>g fee to be paid around4-6 weeks prior to <strong>the</strong> hear<strong>in</strong>g. We believe that <strong>of</strong>fers <strong>the</strong> best balance forallow<strong>in</strong>g sufficient time for parties to engage <strong>in</strong> successful settlementnegotiations whilst reduc<strong>in</strong>g <strong>the</strong> likelihood that unnecessary resource isconsumed by <strong>the</strong> employment tribunals <strong>in</strong> terms <strong>of</strong> court, judicial <strong>and</strong> membertime due to cancelled hear<strong>in</strong>gs. However, we acknowledge <strong>the</strong> po<strong>in</strong>t maderegard<strong>in</strong>g <strong>the</strong> tim<strong>in</strong>g <strong>of</strong> when witness statements are exchanged, <strong>and</strong> will takethat <strong>in</strong>to consideration when a f<strong>in</strong>al decision is made on this issue. We will alsoconsider when a hear<strong>in</strong>g fee for level 1 claims should be payable <strong>and</strong> if thisshould be at a different po<strong>in</strong>t to level 2 claims.ii) Allocation <strong>of</strong> claims to fee levels69. The second factor that had an impact on cost (<strong>and</strong> <strong>the</strong>refore fee level) was <strong>the</strong>type <strong>of</strong> claim. Both Options adopted <strong>the</strong> same approach <strong>and</strong> proposed 3 levels<strong>of</strong> fees dependent on <strong>the</strong> type <strong>of</strong> claim. The three fee levels were based upon<strong>the</strong> track system used <strong>in</strong> employment tribunals which are:Short (allocated to level 1 fee b<strong>and</strong>)St<strong>and</strong>ard (allocated to level 2 fee b<strong>and</strong>)Open (allocated to level 3 fee b<strong>and</strong>)70. The costs associated with each track are different due to complexity <strong>and</strong>amount <strong>of</strong> judicial <strong>and</strong> staff resources required to process <strong>and</strong> determ<strong>in</strong>e <strong>the</strong>claim. Typically level 1 claims require very little or no case management work<strong>and</strong> are listed for a hear<strong>in</strong>g last<strong>in</strong>g 1 hour. It is anticipated that level 1 claimsare likely to conta<strong>in</strong> low value claims <strong>and</strong> that such claim types may becomesubject to <strong>the</strong> proposed Rapid Resolution Scheme 10 <strong>in</strong> due course.71. We proposed that 28 claim types <strong>in</strong>clud<strong>in</strong>g unfair dismissal should be allocatedto Level 2. These take longer to determ<strong>in</strong>e, are more complex <strong>and</strong> generallyrequire greater case management. There were 8 claim types allocated to Level3 consist<strong>in</strong>g <strong>of</strong> discrim<strong>in</strong>ation, whistle-blow<strong>in</strong>g <strong>and</strong> equal pay claims. Theytypically take longer to progress as <strong>the</strong>y tend to have <strong>the</strong> most complex legalissues to resolve.10 Details <strong>of</strong> <strong>the</strong> Rapid Resolution Scheme can be found at page 10 <strong>of</strong> BIS response to <strong>the</strong>ir “Resolv<strong>in</strong>gWorkplace Disputes” consultation here: http://www.bis.gov.uk/assets/biscore/employment-matters/docs/r/11-1365-resolv<strong>in</strong>g-workplace-disputes-government-response21


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesQuestion 4 – Do you agree that <strong>the</strong> claims are allocated correctly to <strong>the</strong> threeLevels? If not, please identify which claims should be allocated differently<strong>and</strong> expla<strong>in</strong> your reasons.72. 35 respondents agreed that we had allocated <strong>the</strong> claim types correctly with 71disagree<strong>in</strong>g. Some respondents believed that <strong>the</strong> pr<strong>in</strong>ciple <strong>of</strong> differentiat<strong>in</strong>g <strong>the</strong>fee levels was unfair <strong>and</strong> that those who cost <strong>the</strong> tribunal more should not becharged more. Those who took this view generally supported a s<strong>in</strong>gle low feespread across users.73. In answer<strong>in</strong>g this <strong>and</strong> o<strong>the</strong>r questions, comment was made by claimant, <strong>and</strong>equality <strong>and</strong> advisory groups <strong>in</strong> relation to <strong>the</strong> proposed fee levels which wereconsidered to be:Disproportionate to <strong>the</strong> amounts claimed;Excessive <strong>in</strong> comparison to <strong>the</strong> civil courts;Driv<strong>in</strong>g claims to <strong>the</strong> civil courts; <strong>and</strong>Discrim<strong>in</strong>atory (as higher fees are proposed for discrim<strong>in</strong>ation claims).74. Bus<strong>in</strong>ess responses generally were content with <strong>the</strong> proposed fee levelsalthough more expressed a view that <strong>the</strong> levels are possibly too high thansuggest that <strong>the</strong>y are not high enough. Their ma<strong>in</strong> po<strong>in</strong>t <strong>of</strong> concern was toensure that fees are set high enough so as to deter weak <strong>and</strong> vexatious claims.Legal <strong>and</strong> judicial respondents tended to th<strong>in</strong>k that <strong>the</strong> fee levels were too high,particularly when compared with fees for commenc<strong>in</strong>g similar proceed<strong>in</strong>gs <strong>in</strong><strong>the</strong> civil courts.75. Equality groups raised concerns that discrim<strong>in</strong>ation claimants were be<strong>in</strong>gasked to pay <strong>the</strong> highest fee under level 3. O<strong>the</strong>r responses echoed this <strong>and</strong>also raised <strong>the</strong> issue <strong>in</strong> relation to Equal Pay. These respondents also felt thatsome discrim<strong>in</strong>ation claims were not always complex whereas <strong>in</strong> contrast someunfair dismissal cases could be very complicated. However a small number <strong>of</strong>bus<strong>in</strong>ess respondents felt that <strong>the</strong> differential between <strong>the</strong> fees at levels 2 <strong>and</strong>3 fees was <strong>in</strong>sufficient.76. A small number <strong>of</strong> respondents suggested that some types <strong>of</strong> claims had beenallocated <strong>in</strong>correctly <strong>and</strong> proposed re-allocation. These <strong>in</strong>cluded claims forwritten pay statements, written reasons for dismissal, levy appeals, <strong>in</strong>terimrelief TUPE claims.Our consideration <strong>of</strong> responses77. After consideration <strong>of</strong> <strong>the</strong> responses, <strong>the</strong> Government has reduced <strong>the</strong>proposed 3 levels <strong>of</strong> fees down to 2 levels, primarily due to respondentsconcerns that discrim<strong>in</strong>ation <strong>and</strong> equal pay cases were be<strong>in</strong>g unfairly charged<strong>the</strong> highest fee at level 3 when <strong>the</strong>ir cases were not necessarily as complex as22


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsessome cases <strong>in</strong> level 2. The cost model developed <strong>in</strong> <strong>the</strong> Impact Assessment 11shows that <strong>the</strong> average costs for levels 2 <strong>and</strong> 3 cases are <strong>in</strong> a similar range.Moreover, as <strong>the</strong> cost model is based on a representative cost <strong>of</strong> a typical case<strong>of</strong> its type, some level 2 cases can be as complex <strong>and</strong> as costly as a level 3.78. Consequently <strong>the</strong> Government has decided to comb<strong>in</strong>e <strong>the</strong> claim typesproposed <strong>in</strong> levels 2 <strong>and</strong> 3 <strong>in</strong>to one fee level, which also has <strong>the</strong> advantage <strong>of</strong>simplify<strong>in</strong>g <strong>the</strong> fee structure for users. The revised level 2 fee <strong>the</strong>refore nowreflects <strong>the</strong> overall average costs for all claims that were previously <strong>in</strong>cluded <strong>in</strong>both level 2 <strong>and</strong> level 3.79. The <strong>in</strong>dicative fee levels proposed <strong>in</strong> <strong>the</strong> consultation were <strong>in</strong>itially set toachieve around a third <strong>of</strong> <strong>the</strong> cost <strong>of</strong> runn<strong>in</strong>g <strong>the</strong> tribunals. M<strong>in</strong>dful <strong>of</strong>respondents’ concerns about high fees, we have sought to reduce <strong>the</strong> feelevels where possible. We undertook a fur<strong>the</strong>r iteration <strong>of</strong> <strong>the</strong> cost model <strong>and</strong>established that <strong>the</strong> issue fee under level 1 was not fully reflect<strong>in</strong>g <strong>in</strong>terlocutorywork. We have corrected this which led to a small reduction <strong>in</strong> <strong>the</strong> overall feepayable if <strong>the</strong> claim went to hear<strong>in</strong>g, though an <strong>in</strong>crease <strong>in</strong> <strong>the</strong> issue fee.80. Follow<strong>in</strong>g <strong>the</strong>se changes <strong>the</strong> Government proposes <strong>the</strong> follow<strong>in</strong>g fees namely:Fee TypeIssue FeeHear<strong>in</strong>gFeeTotal (ifhear<strong>in</strong>gfee paid)Level 1 claims £160 £230 £390Level 2 claims £250 £950 £120081. In light <strong>of</strong> <strong>the</strong> above changes, <strong>and</strong> respondents’ proposals for re-allocation welooked aga<strong>in</strong> at <strong>the</strong> allocation <strong>of</strong> all claim types. We have allocated claims thatgenerally take little or no pre-hear<strong>in</strong>g work, <strong>and</strong> usually require approximatelyone hour to resolve at hear<strong>in</strong>g, <strong>in</strong> <strong>the</strong> Level 1 fee type. We have allocated allo<strong>the</strong>r claims, that typically take longer to case manage, <strong>and</strong> where hear<strong>in</strong>gsare much longer, <strong>in</strong>to <strong>the</strong> level 2 fee type. The draft list <strong>of</strong> allocations can befound <strong>in</strong> Annex C.82. We will work through fur<strong>the</strong>r <strong>the</strong> implications that arise for <strong>the</strong> payment <strong>of</strong> feesbecause <strong>of</strong> an amendment to <strong>the</strong> claim type between issue <strong>and</strong> hear<strong>in</strong>g as part<strong>of</strong> our implementation work.83. We do not th<strong>in</strong>k that <strong>the</strong> civil courts fee structure is a reasonable comparator toshow that employment tribunal fees are too high. Firstly, <strong>the</strong> civil courts chargefees at up to five po<strong>in</strong>ts dur<strong>in</strong>g <strong>the</strong> process, mean<strong>in</strong>g that lower fees are paidmore <strong>of</strong>ten. Secondly <strong>in</strong> <strong>the</strong> civil courts higher fees are payable for higher valueclaims, whereas employment tribunals have no basis upon which to compare.11 Fur<strong>the</strong>r detail <strong>of</strong> <strong>the</strong> cost model can be found <strong>in</strong> <strong>the</strong> Impact Assessment published alongside this response.23


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesThirdly, parties also pay for every type <strong>of</strong> applications <strong>the</strong>y seek (e.g. witnesssummons) which is a variable amount <strong>and</strong> adds to <strong>the</strong> cost. F<strong>in</strong>ally, partiesopen <strong>the</strong>mselves to different cost regimes <strong>in</strong> <strong>the</strong> civil courts whereas <strong>the</strong>liability to pay <strong>the</strong> costs <strong>of</strong> <strong>the</strong> o<strong>the</strong>r party <strong>in</strong> employment tribunals is morelimited.84. We also do not consider that <strong>the</strong>re is a significant risk <strong>of</strong> cases be<strong>in</strong>gtransferred to <strong>the</strong> civil courts <strong>in</strong> Engl<strong>and</strong> <strong>and</strong> Wales or <strong>the</strong> Sherriff court <strong>in</strong>Scotl<strong>and</strong> because:Most jurisdictional compla<strong>in</strong>ts that can be dealt with <strong>in</strong> <strong>the</strong> courts will beassociated with compla<strong>in</strong>ts that can’t be transferred. For example,equal pay claims can be dealt with <strong>in</strong> both <strong>the</strong> employment tribunals<strong>and</strong> <strong>the</strong> courts, but will <strong>of</strong>ten be associated with a discrim<strong>in</strong>ation claimwhich can only be dealt with at <strong>the</strong> Tribunal;By issu<strong>in</strong>g <strong>in</strong> <strong>the</strong> courts, claimants will open <strong>the</strong>mselves up to widerliability <strong>in</strong> terms <strong>of</strong> costs if <strong>the</strong>y were to lose <strong>the</strong> claim; <strong>and</strong>The differ<strong>in</strong>g cost structure <strong>in</strong> <strong>the</strong> civil courts where, for example,<strong>in</strong>terlocutory fees are chargeable, means that depend<strong>in</strong>g on <strong>the</strong> value<strong>of</strong> <strong>the</strong> claim, fees will not necessarily be lower than <strong>in</strong> <strong>the</strong> employmenttribunals.A4. Power to order reimbursement <strong>of</strong> fees85. We proposed that <strong>the</strong> employment tribunal is empowered to make an orderthat fees paid by <strong>the</strong> successful party will be reimbursed by <strong>the</strong> unsuccessfulparty. This is on <strong>the</strong> basis that it ensures that <strong>the</strong> party who ultimately causes<strong>the</strong> employment tribunal to be used bears <strong>the</strong> cost. We made no proposal as towhe<strong>the</strong>r <strong>the</strong>re should be a presumption that an order would be made <strong>and</strong> saidthat <strong>the</strong> power would ensure that <strong>the</strong> employment tribunal has discretion not tomake an order <strong>in</strong> appropriate circumstances. We also proposed that it was amatter for parties to take <strong>the</strong> payment <strong>of</strong> any fees <strong>in</strong>to account dur<strong>in</strong>gsettlement negotiations as <strong>the</strong> employment tribunals do not <strong>in</strong>tervene <strong>in</strong> <strong>the</strong>arrangements reached <strong>in</strong> such agreements. Comments for both Options aredealt with under question 6.Question 6 – Do you agree that it is right that <strong>the</strong> unsuccessful party shouldbear <strong>the</strong> fees paid by <strong>the</strong> successful party? If not, please expla<strong>in</strong> why.86. Around 75% <strong>of</strong> all respondents were <strong>in</strong> favour <strong>of</strong> a discretionary provisionallow<strong>in</strong>g <strong>the</strong> employment tribunals to order unsuccessful parties to pay <strong>the</strong>successful party any costs that <strong>the</strong>y had accrued by way <strong>of</strong> employmenttribunals fees.87. Of those that disagreed, <strong>the</strong> key arguments were:24


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesThe claimant should not be required to pay any <strong>of</strong> <strong>the</strong> Respondent feesas <strong>the</strong>y are on a different foot<strong>in</strong>g <strong>and</strong> will likely have paid issue <strong>and</strong>hear<strong>in</strong>g fees <strong>of</strong> <strong>the</strong>ir ownRemitted claimants should not be required to pay any respondent feesSeems likely to cause a wholly disproportionate concern to both parties,with <strong>the</strong> question <strong>of</strong> who ought to be responsible for fees creat<strong>in</strong>g abr<strong>and</strong> new area <strong>of</strong> settlement negotiations.There is a relatively much greater risk for claimants than respondentscreat<strong>in</strong>g fur<strong>the</strong>r <strong>in</strong>equality <strong>of</strong> arms.It will lead to <strong>in</strong>equality between claimants as those with full remission<strong>of</strong> fees will be under less pressure than those on low <strong>in</strong>comes who donot qualify for remission.This is an unnecessary complication. Given that <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> feesis proposed <strong>in</strong> a stated climate <strong>of</strong> encourag<strong>in</strong>g conflict resolution, it willonly enhance <strong>the</strong> adversarial nature <strong>of</strong> <strong>the</strong> system, met<strong>in</strong>g outretribution to losers.88. Also raised by some respondents was <strong>the</strong> issue <strong>of</strong> enforcement <strong>of</strong> awards, <strong>of</strong>which large amounts currently go unpaid, <strong>and</strong> add<strong>in</strong>g a fee onto <strong>the</strong> amountdue could exacerbate <strong>the</strong> problem.Our consideration <strong>of</strong> responses89. We do not believe that this provision adds unnecessary complication <strong>in</strong>to <strong>the</strong>process. We believe it is right that <strong>the</strong> party who ultimately causes <strong>the</strong>employment tribunals to be used should bear <strong>the</strong> cost. However, we recognisethat <strong>the</strong>re may be circumstances <strong>in</strong> which it is not appropriate for such anaward to be made <strong>and</strong> that <strong>the</strong> employment tribunal judge is best placed tomake a determ<strong>in</strong>ation, so <strong>the</strong> provision will not be an automatic one.90. It is <strong>in</strong>tended that <strong>the</strong> employment tribunals will have <strong>the</strong> power to make suchan award at any po<strong>in</strong>t at which <strong>the</strong>y make a decision on an application thatattracts a fee. We will consider whe<strong>the</strong>r to provide for <strong>the</strong> tribunal to makeprovision for an order at <strong>in</strong>terlocutory stages for example when an applicationfor a review or to set aside default judgement is made. We do not accept thatonly hav<strong>in</strong>g a power for reimbursement creates a much greater risk forclaimants than respondents. It will be for an employment judge to decidewhe<strong>the</strong>r it is appropriate to require a claimant to reimburse any fee(s) paid by<strong>the</strong> respondent, <strong>and</strong> <strong>the</strong> claimant will have <strong>the</strong> opportunity to argue why <strong>the</strong>yought not to. We will work closely with <strong>the</strong> judiciary to develop guidance forjudges ensur<strong>in</strong>g a consistency <strong>of</strong> approach.91. We do not accept that <strong>the</strong> power to order reimbursement will create adisproportionate area <strong>of</strong> concern <strong>in</strong> settlement negotiations. Settlementnegotiations already discuss liability <strong>and</strong> f<strong>in</strong>ancial considerations <strong>and</strong> this willbe ano<strong>the</strong>r matter for parties to take <strong>in</strong>to account. It will be up to <strong>the</strong> parties to25


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesengage early enough to allow settlement prior to <strong>the</strong> hear<strong>in</strong>g fee be<strong>in</strong>g paid,<strong>and</strong> should <strong>the</strong> claim to reach hear<strong>in</strong>g <strong>the</strong>n any fee(s) paid would become aconsideration at that po<strong>in</strong>t anyway.92. We also do not believe that <strong>the</strong>re is any <strong>in</strong>equality aris<strong>in</strong>g from <strong>the</strong> proposals.Remissions are available to protect access to justice.93. We had made no proposal that where claimants had not paid a fee because<strong>the</strong>y were remitted that <strong>the</strong> unsuccessful respondent should reimburseHMCTS. However, a number <strong>of</strong> respondents suggested that where <strong>the</strong>claimant was entitled to a remission <strong>and</strong> was subsequently successful that <strong>the</strong>unsuccessful respondent should pay <strong>the</strong> fees that would have been paid toHMCTS. We will undertake fur<strong>the</strong>r analysis to see if this approach would beviable <strong>and</strong> cost effective.94. On <strong>the</strong> enforcement <strong>of</strong> awards, we expect all parties to abide by <strong>the</strong> decision <strong>of</strong><strong>the</strong> tribunal <strong>and</strong> pay awards <strong>and</strong> fees as ordered. A Fast-track enforcementsystem is <strong>in</strong> place to enable <strong>the</strong> enforcement <strong>of</strong> tribunal awards where partiesdo not pay. However, it is important that <strong>the</strong> claimant underst<strong>and</strong>s that <strong>the</strong>tribunal itself cannot enforce <strong>the</strong> payment <strong>of</strong> any award.A5. Liability for payment <strong>of</strong> fee95. One <strong>of</strong> <strong>the</strong> ma<strong>in</strong> pr<strong>in</strong>ciples <strong>of</strong> <strong>the</strong> proposals was that <strong>the</strong> party that sought <strong>the</strong>benefit <strong>of</strong> <strong>the</strong> application or order is <strong>the</strong> party that is responsible for <strong>the</strong>payment <strong>of</strong> any associated fee. As such, <strong>the</strong> consultation proposed that bothissue <strong>and</strong> any hear<strong>in</strong>g fees were to be paid for by <strong>the</strong> claimant. Commentswere <strong>in</strong>vited under question 7.Question 7 – Do you agree that it is <strong>the</strong> claimant who should pay <strong>the</strong> issuefee <strong>and</strong>, (under Option 1), <strong>the</strong> hear<strong>in</strong>g fee <strong>in</strong> order to be able to <strong>in</strong>itiate eachstage <strong>of</strong> <strong>the</strong> proceed<strong>in</strong>gs? If not, please expla<strong>in</strong> why.96. Less than a third <strong>of</strong> respondents who answered this question agreed that <strong>the</strong>claimant ought to be responsible for <strong>the</strong> fees. Of <strong>the</strong> rema<strong>in</strong><strong>in</strong>g two thirds manydisagreed generally because <strong>the</strong>y were aga<strong>in</strong>st claimants pay<strong>in</strong>g any fees <strong>in</strong>pr<strong>in</strong>ciple. Claimant groups, trade unions <strong>and</strong> <strong>in</strong>dividual respondents werealmost unanimous <strong>in</strong> <strong>the</strong> view that <strong>the</strong>se fees should not be paid by claimants,two thirds <strong>of</strong> legal groups disagreed, whilst bus<strong>in</strong>ess groups were exclusively <strong>in</strong>favour <strong>of</strong> claimants pay<strong>in</strong>g issue <strong>and</strong> hear<strong>in</strong>g fees. Unison Scotl<strong>and</strong> responded:UNISON Scotl<strong>and</strong> is unable to identity any rationale formak<strong>in</strong>g <strong>the</strong> claimant alone meet <strong>the</strong> fees when settlementis <strong>in</strong> <strong>the</strong> h<strong>and</strong>s <strong>of</strong> <strong>the</strong> respondent <strong>in</strong> <strong>the</strong> first <strong>in</strong>stance <strong>and</strong>when, <strong>in</strong> some cases, justice will dictate that both partiesrightly wish <strong>the</strong> claim to be determ<strong>in</strong>ed by <strong>the</strong> Tribunal97. O<strong>the</strong>r comments from those who were not <strong>in</strong> favour <strong>in</strong>cluded:26


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesThis proposal will create a significant dis<strong>in</strong>centive for employers toagree to settle a case ei<strong>the</strong>r dur<strong>in</strong>g Acas Pre-Claim Conciliation stageor after <strong>the</strong> claim has been filed. Employers are likely to wait out <strong>the</strong>process <strong>in</strong> <strong>the</strong> hope <strong>and</strong> expectation that high hear<strong>in</strong>g fees will deterworkers from proceed<strong>in</strong>g with <strong>the</strong>ir claim.A significant number <strong>of</strong> respondents argued that <strong>the</strong> hear<strong>in</strong>g fee shouldbe shared between claimant <strong>and</strong> respondent.In addition to splitt<strong>in</strong>g <strong>the</strong> hear<strong>in</strong>g fee, some respondents argued that<strong>the</strong> employer ought to pay a fee to defend <strong>the</strong> claim, as per currentpractice <strong>in</strong> Scottish civil courts.Access to justice will be limited by issue fees <strong>and</strong> <strong>in</strong> particular it will below <strong>and</strong> moderately paid workers who are still <strong>in</strong> employment <strong>and</strong>above <strong>the</strong> remission level who will th<strong>in</strong>k twice about discrim<strong>in</strong>ationclaims.Requir<strong>in</strong>g a fee up front will imp<strong>in</strong>ge on access to justice, particularly <strong>in</strong>cases where it is difficult to prove eligibility for remission. The issue feewill deter potential claimants from us<strong>in</strong>g <strong>the</strong> Tribunal with <strong>the</strong> resultbe<strong>in</strong>g a greater number <strong>of</strong> bus<strong>in</strong>esses not abid<strong>in</strong>g to <strong>the</strong>ir obligationsunder employment law.Consultation responses also highlighted <strong>the</strong> possibility <strong>of</strong> “strategicbehaviour”, such as respondents refus<strong>in</strong>g to negotiate on settlementsuntil <strong>the</strong> claimant has paid <strong>the</strong> hear<strong>in</strong>g fee.98. One advisory group agreed that <strong>the</strong> claimant ought to be responsible for <strong>the</strong>sefees, but that respondents should pay <strong>the</strong> equivalent if launch<strong>in</strong>g a counterclaim.Our consideration <strong>of</strong> responses99. We believe that seek<strong>in</strong>g a fee from <strong>the</strong> party who seeks <strong>the</strong> benefit <strong>of</strong> an order<strong>of</strong>fers a clear rationale for decid<strong>in</strong>g which party should <strong>in</strong>itially pay <strong>the</strong> fees,<strong>and</strong> for that reason we will not seek issue or hear<strong>in</strong>g fee payments fromrespondents. We accept that <strong>the</strong>re are o<strong>the</strong>r alternatives such as that adoptedby <strong>the</strong> civil courts <strong>in</strong> Scotl<strong>and</strong>. However, we believe that as it is <strong>the</strong> party whocommences <strong>the</strong> proceed<strong>in</strong>gs who must prove <strong>the</strong>ir claim <strong>and</strong> will get <strong>the</strong>benefit <strong>of</strong> <strong>the</strong> order, this approach is preferable. Moreover, shar<strong>in</strong>g <strong>the</strong> hear<strong>in</strong>gfee between <strong>the</strong> claimant <strong>and</strong> <strong>the</strong> respondent would add additionalcomplications <strong>and</strong> cost <strong>in</strong>to <strong>the</strong> system which would result <strong>in</strong> higher fees.100. One <strong>of</strong> <strong>the</strong> pr<strong>in</strong>ciples on which <strong>the</strong> Government is seek<strong>in</strong>g to build <strong>the</strong> feecollection process is that <strong>of</strong> pay<strong>in</strong>g for <strong>the</strong> service before it is received. TheGovernment believes that pr<strong>in</strong>ciple, which is <strong>in</strong> l<strong>in</strong>e with how <strong>the</strong> civil courtsoperate, is <strong>the</strong> correct one <strong>and</strong> to design a process where fees were paid at <strong>the</strong>end <strong>of</strong> <strong>the</strong> proceed<strong>in</strong>gs would build <strong>in</strong> significantly higher collection <strong>and</strong>enforcement costs which would likely lead to higher fees required than areproposed <strong>in</strong> this document.27


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses101. We cannot say if “strategic behaviour”, such as employers wait<strong>in</strong>g to see ifclaimants will pay <strong>the</strong> hear<strong>in</strong>g fee before engag<strong>in</strong>g <strong>in</strong> settlement negotiations,will take place. However, <strong>the</strong>re are systems <strong>in</strong> place which are likely to reduce<strong>the</strong> chance <strong>of</strong> this occurr<strong>in</strong>g. For example, by wait<strong>in</strong>g until after a hear<strong>in</strong>g feehas been paid before engag<strong>in</strong>g <strong>in</strong> settlement negotiations <strong>the</strong> respondent<strong>in</strong>creases <strong>the</strong>ir own potential f<strong>in</strong>ancial liability as <strong>the</strong> employment tribunals willhave <strong>the</strong> power to order <strong>the</strong>m to pay <strong>the</strong> fees <strong>of</strong> <strong>the</strong> claimant if <strong>the</strong>y were to besuccessful at hear<strong>in</strong>g. Additionally, if it is clear to <strong>the</strong> employment judge thatunnecessary delay<strong>in</strong>g tactics have resulted <strong>in</strong> <strong>in</strong>creased costs exist<strong>in</strong>g casemanagement powers exist which can carry f<strong>in</strong>ancial penalties by way <strong>of</strong> wastedcosts.102. We believe that <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> fees with <strong>the</strong> measures we are propos<strong>in</strong>g,<strong>and</strong>, <strong>in</strong> particular, <strong>the</strong> remission scheme will mean that claimants will not beprevented from br<strong>in</strong>g<strong>in</strong>g cases to <strong>the</strong> tribunal. Legal prohibitions will rema<strong>in</strong><strong>and</strong> claims will cont<strong>in</strong>ue to be brought where a claimant considers <strong>the</strong>ir rightshave been breached. Claim types such as discrim<strong>in</strong>ation will cont<strong>in</strong>ue to bechallenged <strong>in</strong> <strong>the</strong> tribunal. There is a wide range <strong>of</strong> guidance, advice <strong>and</strong> helpl<strong>in</strong>esavailable for both employees <strong>and</strong> employers. This helps bus<strong>in</strong>ess toobserve <strong>the</strong>ir legal duties, for example by sett<strong>in</strong>g up an equality policy <strong>and</strong>action plan, as well as help<strong>in</strong>g employees to underst<strong>and</strong> <strong>the</strong>ir rights 12 . There isalso <strong>in</strong>dependent research that highlights <strong>the</strong> potential wide-rang<strong>in</strong>g benefitsfor employers from foster<strong>in</strong>g a diverse workforce 13 .103. In regards to concerns raised regard<strong>in</strong>g access to justice, we believe that <strong>the</strong>proposed use <strong>of</strong> <strong>the</strong> HMCTS remissions system adequately protects those whocannot afford to pay <strong>the</strong> fee, support<strong>in</strong>g our proposals regard<strong>in</strong>g whereresponsibilities for payment <strong>of</strong> issue <strong>and</strong> hear<strong>in</strong>g fees should lie. Therefore <strong>the</strong>Government ma<strong>in</strong>ta<strong>in</strong>s its proposal from <strong>the</strong> orig<strong>in</strong>al consultation that <strong>the</strong>claimant will be responsible for payment <strong>of</strong> <strong>the</strong>se fees.A6. Six separate application fees104. The consultation proposed <strong>the</strong> two pr<strong>in</strong>ciples that:<strong>the</strong> person who seeks <strong>the</strong> order pays <strong>the</strong> fee; <strong>and</strong>all parts <strong>of</strong> <strong>the</strong> employment tribunals process will be subject to feecharg<strong>in</strong>g (i.e. <strong>the</strong> cost <strong>of</strong> <strong>the</strong> service will be accounted for <strong>in</strong> one <strong>of</strong> <strong>the</strong>fees <strong>and</strong> no part <strong>of</strong> <strong>the</strong> cost <strong>of</strong> provid<strong>in</strong>g <strong>the</strong> service will be exempt).12 For example <strong>the</strong> Acas Helpl<strong>in</strong>e where employers <strong>and</strong> employees can get advice on employmentproblems; Equalities <strong>and</strong> Human Rights Commission publications for small <strong>and</strong> larger bus<strong>in</strong>ess <strong>and</strong>Government Equalities Office <strong>in</strong>formation13 For example see CIPD report – Manag<strong>in</strong>g Diversity which shows that diversity can help stimulatecreative <strong>in</strong>teraction, motivate employees <strong>and</strong> improve bus<strong>in</strong>ess performancewww.cipd.co.uk/NR/rdonlyres/D4D2D911-FC8A-4FD2-A814-B80A55A60B87/0/m<strong>and</strong>ivl<strong>in</strong>k0405.pdf28


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses105. On this basis <strong>and</strong> <strong>in</strong> addition to <strong>the</strong> issue <strong>and</strong> hear<strong>in</strong>g fees we proposed <strong>the</strong>follow<strong>in</strong>g fees:Type <strong>of</strong> feeCounter-claimMediation by <strong>the</strong> judiciarySet aside default judgmentDismissal <strong>of</strong> case after settlement orwithdrawalRequest for written reasonsReview applicationWho will usually payRespondentRespondentRespondentRespondentParty who appliesParty who appliesQuestion 8 – Do you agree that <strong>the</strong>se applications should have separatefees? If not please expla<strong>in</strong> why.106. We asked respondents to comment on whe<strong>the</strong>r <strong>the</strong>y agreed with <strong>the</strong> proposalsfor <strong>the</strong>se additional fees <strong>and</strong> have considered each one separately below.Request for written reasons107. 40 <strong>of</strong> <strong>the</strong> 71 respondents who disagreed with <strong>the</strong> proposals for <strong>the</strong> additional 6fees oppose charg<strong>in</strong>g for provid<strong>in</strong>g written reasons when <strong>the</strong> judgment <strong>and</strong>reasons had been given orally at <strong>the</strong> conclusion <strong>of</strong> <strong>the</strong> hear<strong>in</strong>g. All respondentgroups (i.e. bus<strong>in</strong>ess, unions, claimants <strong>and</strong> legal groups) expressedopposition. The ma<strong>in</strong> issue was that reasons for a decision are a fundamentalright <strong>of</strong> justice, that parties are entitled to know why <strong>the</strong>y have won or lost <strong>and</strong>should be seen as an exist<strong>in</strong>g part <strong>of</strong> <strong>the</strong> judicial decision-mak<strong>in</strong>g process <strong>of</strong><strong>the</strong> tribunal.Our consideration <strong>of</strong> responses108. The Government does not <strong>in</strong>tend to pursue a separate fee for <strong>the</strong> provision <strong>of</strong>written reasons when <strong>the</strong>y have been issued orally at <strong>the</strong> conclusion <strong>of</strong> <strong>the</strong>hear<strong>in</strong>g. We agree that parties are entitled to be told why <strong>the</strong>y have won orlost. We accept <strong>the</strong> argument that <strong>the</strong> giv<strong>in</strong>g <strong>of</strong> reasons flows from <strong>the</strong> hear<strong>in</strong>g<strong>and</strong> should be part <strong>of</strong> <strong>the</strong> cost <strong>of</strong> that fee. It also has <strong>the</strong> advantage <strong>of</strong>simplify<strong>in</strong>g <strong>the</strong> fee structure.Application for Dismissal follow<strong>in</strong>g withdrawal/settlement109. The consultation proposed a fee for applications to dismiss a case after it hadbeen settled through Acas or withdrawn by <strong>the</strong> claimant. Such applicationsoccur because parties (<strong>in</strong> <strong>the</strong> ma<strong>in</strong> respondents) do not consider thatwithdrawal or settlement is a f<strong>in</strong>al determ<strong>in</strong>ation29


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses110. Whilst this fee attracted fewer comments, most came from bus<strong>in</strong>ess who feltthat ei<strong>the</strong>r it was an adm<strong>in</strong>istrative process that cost little, that should beshared with <strong>the</strong> claimant or that it was <strong>the</strong> claimants fault <strong>and</strong> that it wasbeneficial to all parties to ensure f<strong>in</strong>ality was brought to <strong>the</strong> proceed<strong>in</strong>gs.Our consideration <strong>of</strong> responses111. It takes adm<strong>in</strong>istrative <strong>and</strong> judicial resource to complete <strong>the</strong> work needed tohave a case formally dismissed. As our policy is to charge for all processes,<strong>the</strong> cost <strong>of</strong> this application would need to be borne <strong>in</strong> o<strong>the</strong>r fees if this fee isremoved.112. The fundamental review <strong>of</strong> fees (led by Mr <strong>Justice</strong> Underhill) 14 is consider<strong>in</strong>g arule change <strong>in</strong> to ensure that when a withdrawal is accepted by <strong>the</strong>employment tribunals an automatic notice <strong>of</strong> disposal will be issued, mean<strong>in</strong>gthat a fur<strong>the</strong>r dismissal notice/order will not be required. We will also need t<strong>of</strong>ur<strong>the</strong>r explore ensur<strong>in</strong>g <strong>the</strong>re is f<strong>in</strong>ality follow<strong>in</strong>g settlement also, but it may bepossible to ask <strong>the</strong> claimant to withdraw <strong>the</strong> claim follow<strong>in</strong>g settlement whichwould make charg<strong>in</strong>g for a dismissal application redundant.113. We ma<strong>in</strong>ta<strong>in</strong> <strong>the</strong> proposal that <strong>the</strong>se applications will attract a fee, but willreassess <strong>the</strong> proposal follow<strong>in</strong>g <strong>the</strong> report<strong>in</strong>g <strong>of</strong> Mr <strong>Justice</strong> Underhill’sfundamental review <strong>of</strong> rules.Application for Review Application <strong>and</strong> Application for sett<strong>in</strong>g aside <strong>of</strong> a DefaultJudgement114. In <strong>the</strong> consultation we proposed a fee for an application for a review <strong>of</strong> adecision (payable by <strong>the</strong> party who made <strong>the</strong> application) <strong>and</strong> a fee for mak<strong>in</strong>gan application to set aside default judgement (payable by <strong>the</strong> respondent.115. Respondents opposed <strong>the</strong>se fees when <strong>the</strong>y were made as a result <strong>of</strong> anadm<strong>in</strong>istrative error by <strong>the</strong> (e.g. serv<strong>in</strong>g <strong>the</strong> wrong address) or where <strong>the</strong>employment tribunal needed to correct its own error. In those circumstances itwas argued by respondents that it would be unfair for a party to pay for <strong>the</strong>application, but equally unfair for <strong>the</strong> oppos<strong>in</strong>g party to have a fee award madeaga<strong>in</strong>st <strong>the</strong>m when <strong>the</strong>y were also not at fault. Trade unions <strong>and</strong> o<strong>the</strong>r groupswere generally <strong>in</strong> favour <strong>of</strong> a fee payable by <strong>the</strong> respondent to set aside adefault judgement.Our consideration <strong>of</strong> responses116. We propose to reta<strong>in</strong> both <strong>the</strong>se fees. An application for review can be madeon <strong>the</strong> grounds <strong>of</strong> adm<strong>in</strong>istrative error as well as o<strong>the</strong>r grounds such as newevidence com<strong>in</strong>g to light or on <strong>the</strong> basis <strong>of</strong> <strong>the</strong> <strong>in</strong>terests <strong>of</strong> justice. A tribunal oremployment judge may also, on <strong>the</strong>ir own <strong>in</strong>itiative, review a decision on <strong>the</strong>same grounds on which <strong>the</strong> parties <strong>the</strong>mselves may seek a review, which14 Terms <strong>of</strong> reference available here: www.bis.gov.uk/assets/biscore/employment-matters/docs/f/11-1379-fundemental-review-employment-tribunal-rules-terms30


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responseswould not attract a fee. In o<strong>the</strong>r cases <strong>the</strong> application for <strong>the</strong> employmenttribunal to review its decision removes <strong>the</strong> need for <strong>the</strong> party to appeal to <strong>the</strong>EAT, which is more expensive.117. We underst<strong>and</strong> that <strong>the</strong> criteria for an application for review maybe changed asa result <strong>of</strong> <strong>the</strong> fundamental review <strong>of</strong> rules, so we will keep this under review.However, at this stage <strong>of</strong> <strong>the</strong> rules development <strong>the</strong> proposals seemcompatible with our suggested approach.Counter-claim118. From <strong>the</strong> additional fees proposals, <strong>the</strong> fee proposed for counter-claims wasmost commonly agreed with <strong>and</strong> not argued aga<strong>in</strong>st with any weight. Themajority <strong>of</strong> bus<strong>in</strong>ess respondents seemed to recognise that to charge for aclaim but not a counter-claim would be unfair.Our consideration <strong>of</strong> responses119. We <strong>the</strong>refore propose that <strong>the</strong> fee <strong>of</strong> counter-claim rema<strong>in</strong>s. We will considerwhe<strong>the</strong>r, if <strong>the</strong> breach <strong>of</strong> contract claim made by <strong>the</strong> employee is withdrawn,<strong>and</strong> <strong>the</strong> counter-claim proceeds to a hear<strong>in</strong>g whe<strong>the</strong>r it is appropriate to seek ahear<strong>in</strong>g fee from <strong>the</strong> employer.Question 9 – Do you agree that mediation by <strong>the</strong> judiciary should attract aseparate fee that is paid by <strong>the</strong> respondent? If not, please expla<strong>in</strong> why.120. In employment tribunals mediation by <strong>the</strong> judiciary is available <strong>in</strong> some limiteddiscrim<strong>in</strong>ation <strong>and</strong> unfair dismissal claims. The proposal that <strong>the</strong> fee formediation by <strong>the</strong> judiciary was paid by <strong>the</strong> respondent was <strong>the</strong> exception to <strong>the</strong>pr<strong>in</strong>ciple that <strong>the</strong> party who seeks <strong>the</strong> order pays <strong>the</strong> fee. We proposed this on<strong>the</strong> basis that <strong>in</strong> employment disputes <strong>the</strong> cost <strong>of</strong> mediation, if providedexternally, is normally borne by <strong>the</strong> respondent.121. 34 respondents agreed with <strong>the</strong> proposal to charge for judicial mediation with61 disagree<strong>in</strong>g. Over 75% <strong>of</strong> bus<strong>in</strong>ess responses disagreed with charg<strong>in</strong>g forjudicial mediation. Those <strong>in</strong> support were ma<strong>in</strong>ly judicial or groups represent<strong>in</strong>gviews <strong>of</strong> claimants, some <strong>of</strong> those <strong>in</strong> support advocated a lower fee thanproposed. Ten respondents argued that <strong>the</strong> fee should be shared equallybetween <strong>the</strong> claimant <strong>and</strong> respondent so as to encourage jo<strong>in</strong>t participation.122. Those who disagree argued that:The fee was too high;It would discourage respondent participation if <strong>the</strong> fee was entirelyborne by <strong>the</strong> respondent;It would act as a general deterrent to <strong>the</strong> use <strong>of</strong> mediation;31


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesAt <strong>the</strong> time we consulted mediation by <strong>the</strong> judiciary was still <strong>in</strong> its<strong>in</strong>fancy as a pilot <strong>and</strong> beg<strong>in</strong>n<strong>in</strong>g to charge for it before its success hadbeen reviewed was premature; <strong>and</strong>It did not take <strong>in</strong>to account <strong>the</strong> sav<strong>in</strong>gs that it generates from claims thatwould o<strong>the</strong>rwise require a hear<strong>in</strong>g to resolve.123. <strong>Employment</strong> tribunal judiciary were strongly opposed to a fee for mediation.They argued that mediation ensures that <strong>the</strong> employment tribunals systemdoes all it can to encourage <strong>the</strong> resolution <strong>of</strong> disputes, reduces <strong>the</strong> costs <strong>of</strong>runn<strong>in</strong>g <strong>the</strong> system <strong>and</strong> improves or at least ma<strong>in</strong>ta<strong>in</strong>s <strong>the</strong> employmentrelationship. It is also <strong>in</strong> l<strong>in</strong>e with <strong>the</strong> Government’s commitment to encourageresolution <strong>of</strong> disputes without <strong>the</strong> need for judicial determ<strong>in</strong>ation. Their viewwas that a fee for mediation forces parties to go to hear<strong>in</strong>g <strong>and</strong> should it becharged, mediation will no longer take place.124. In contrast <strong>the</strong> Council <strong>of</strong> <strong>Employment</strong> Tribunal Members’ Associations agreedwith <strong>the</strong> proposals <strong>and</strong> highlighted that <strong>the</strong>re are o<strong>the</strong>rs <strong>in</strong> <strong>the</strong> system (e.g.<strong>Employment</strong> Tribunal Lay Members) who are tra<strong>in</strong>ed mediators who would beable to provide such an optional service at less cost.Our consideration <strong>of</strong> responses125. Given <strong>the</strong> cont<strong>in</strong>ued availability <strong>of</strong> <strong>the</strong> taxpayer funded Acas conciliationservice, we do not accept that <strong>the</strong> Government’s commitment towardsalternative dispute resolution is weakened by charg<strong>in</strong>g for mediationundertaken by <strong>the</strong> judiciary. In addition, given <strong>the</strong> limited number <strong>of</strong> claims thatcan access mediation, we believe that on balance it is fair to charge a separatefee.126. Provid<strong>in</strong>g mediation by <strong>the</strong> judiciary is an additional cost borne by HMCTS thatis ultimately met by <strong>the</strong> taxpayer. In terms <strong>of</strong> requir<strong>in</strong>g a fee, mediation isnormally attracts a cost <strong>and</strong> is generally met by employers.127. In terms <strong>of</strong> <strong>the</strong> fee level we proposed a fee <strong>of</strong> £750 for mediation that usuallylasts a day. We note that <strong>in</strong> comparison, whilst Acas conciliation is free, <strong>the</strong>irmediation service is charged at a rate <strong>of</strong> circa £1000 for <strong>the</strong> first day followedby £620 for subsequent days. Mediation is also <strong>of</strong>fered by commercial firmswhere we underst<strong>and</strong> that similar rates apply. Parties can decide <strong>the</strong>mselveswho bears <strong>the</strong> cost or whe<strong>the</strong>r it is split, although aga<strong>in</strong> we underst<strong>and</strong> that <strong>in</strong>employment cases, it is usually borne by <strong>the</strong> employer. In light <strong>of</strong> this, we doth<strong>in</strong>k that whilst it departs from our usual pr<strong>in</strong>ciple <strong>of</strong> seek<strong>in</strong>g a fee from <strong>the</strong>party who pays <strong>the</strong> order, that seek<strong>in</strong>g a fee from <strong>the</strong> respondent is reasonable<strong>and</strong> <strong>the</strong> better approach than splitt<strong>in</strong>g <strong>the</strong> fee between <strong>the</strong> parties.128. We do not believe that <strong>the</strong> Government should <strong>of</strong>fer a fur<strong>the</strong>r free mediationservice given <strong>the</strong> fund<strong>in</strong>g <strong>of</strong> free Acas conciliation <strong>and</strong> <strong>the</strong> availability <strong>of</strong>commercial mediation. Whilst we acknowledge concerns about <strong>the</strong> level <strong>of</strong> <strong>the</strong>fee orig<strong>in</strong>ally proposed, given <strong>the</strong> comparable fees charged for o<strong>the</strong>r mediationservices we do not propose to significantly alter <strong>the</strong> fee. However, we will<strong>in</strong>itially reduce <strong>the</strong> fee by 20% to £600 to encourage use <strong>and</strong> will monitor <strong>the</strong>32


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesimpact on <strong>the</strong> number <strong>of</strong> mediations undertaken to see if this should bechanged <strong>in</strong> <strong>the</strong> future.A7. Remissions129. The consultation proposed that <strong>the</strong> HMCTS civil court remissions policy isadopted <strong>in</strong> employment tribunals <strong>and</strong> made available for those <strong>in</strong>dividuals whocannot afford to pay part or all <strong>of</strong> any fee. To be eligible an <strong>in</strong>dividual claimantmust provide pro<strong>of</strong> that he is ei<strong>the</strong>r <strong>in</strong> receipt <strong>of</strong> certa<strong>in</strong> permitted state benefitsor that his household <strong>in</strong>come is below a certa<strong>in</strong> threshold. In l<strong>in</strong>e with <strong>the</strong>approach <strong>in</strong> <strong>the</strong> civil courts approach, pro<strong>of</strong> <strong>of</strong> eligibility must be provided onevery occasion a remission is sought. There are three elements to <strong>the</strong> HMCTSremissions system which is outl<strong>in</strong>ed <strong>in</strong> Annex B.130. Several questions under both Options 1 <strong>and</strong> 2 dealt with remission issues.However, remission proposals underp<strong>in</strong>n<strong>in</strong>g both options is essentially <strong>the</strong>same so <strong>the</strong> responses given to <strong>the</strong> follow<strong>in</strong>g three questions are takentoge<strong>the</strong>r.Question 10 – Do you agree that <strong>the</strong> HM Courts & <strong>Tribunals</strong> Serviceremission system should be adopted for employment tribunal fees acrossGreat Brita<strong>in</strong>? If not, please expla<strong>in</strong> why.Question 11 – Are <strong>the</strong>re any changes to <strong>the</strong> HM Courts & <strong>Tribunals</strong> Serviceremission system that you believe would deliver a fairer outcome <strong>in</strong>employment tribunals?Question 26 – Do you agree with our proposals for remissions under Option2? Please give reasons for your answer131. Just over a quarter <strong>of</strong> all respondents who answered question 10 consideredthat <strong>the</strong> HMCTS remission system was suitable for implementation <strong>in</strong>employment tribunals. 86 respondents replied to question 26. Just over 20% <strong>of</strong>respondents agreed with <strong>the</strong> proposals for remissions under Option 2. Twothirds <strong>of</strong> bus<strong>in</strong>ess respondents agreed, but o<strong>the</strong>r groups were united <strong>in</strong> <strong>the</strong>irdisagreement132. From bus<strong>in</strong>ess respondents, concerns were raised by British Chamber <strong>of</strong>Commerce <strong>and</strong> <strong>the</strong> Federation <strong>of</strong> Small Bus<strong>in</strong>esses that claimants may haveaccess to cash through sav<strong>in</strong>gs or redundancy/settlement payments that <strong>the</strong>proposed remission system would not take <strong>in</strong>to account. The Institute <strong>of</strong>Directors noted that <strong>the</strong> time when someone might be expected to beaccess<strong>in</strong>g <strong>the</strong> Tribunal might be exactly <strong>the</strong> time when <strong>the</strong>n were <strong>in</strong> receipt <strong>of</strong>such a benefit (even if for a short time), <strong>and</strong> that high proportions <strong>of</strong> full orpartial remissions would ultimately underm<strong>in</strong>e <strong>the</strong> objectives <strong>of</strong> <strong>the</strong> proposals,leav<strong>in</strong>g employers “cont<strong>in</strong>u<strong>in</strong>g to fear <strong>the</strong> recourse <strong>of</strong> a tribunal.”133. Manufacturers Group EEF said that that <strong>the</strong> County Court is a very differentenvironment from <strong>the</strong> <strong>Employment</strong> Tribunal <strong>and</strong> assum<strong>in</strong>g parity <strong>in</strong> some way33


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesthat means <strong>the</strong> remission system fits both could be flawed th<strong>in</strong>k<strong>in</strong>g. Theemployment tribunal, <strong>the</strong>y argue, does not have <strong>the</strong> strong case managementpowers <strong>of</strong> <strong>the</strong> County Court allow<strong>in</strong>g measures to punish unreasonablebehaviour before <strong>the</strong> court, <strong>and</strong> as a result <strong>the</strong> proportion <strong>of</strong> failed cases beforeemployment tribunal is high. <strong>Fees</strong>, <strong>the</strong>y say, can perform a similar role <strong>in</strong>employment tribunals to weed out <strong>the</strong> many thous<strong>and</strong>s <strong>of</strong> cases that end upstruck out or dismissed, but only if <strong>the</strong> remissions system functions properly.134. EEF recommend that <strong>the</strong> system should <strong>of</strong>fer only partial remission at best <strong>and</strong>require all claimants to pay someth<strong>in</strong>g to issue a claim. A small flat fee for allclaimants would spread <strong>the</strong> burden, <strong>and</strong> by <strong>the</strong> nature <strong>of</strong> <strong>the</strong> issues beforeemployment tribunals <strong>the</strong> claimant is highly likely to have been <strong>in</strong> employmentuntil recently <strong>and</strong> should have access to residual funds to meet it. Remission 3<strong>in</strong> particular was considered difficult to justify. Restrict<strong>in</strong>g remission to those onbenefits or earn<strong>in</strong>g below a fixed amount, as is proposed <strong>in</strong> remission 1 <strong>and</strong> 2,is simple to adm<strong>in</strong>ister <strong>and</strong> is sufficient to protect vulnerable groups. Theypropose we take our lead from <strong>the</strong> legal aid system, with a structure <strong>of</strong>contributions <strong>and</strong> a lower disposable <strong>in</strong>come threshold.135. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, claimant groups argued that <strong>the</strong> complexity <strong>of</strong> <strong>the</strong> currentsystem <strong>in</strong> <strong>the</strong> civil courts had led <strong>in</strong> <strong>the</strong> past to <strong>in</strong>correct decisions be<strong>in</strong>g madeon remission applications, that <strong>the</strong>re were a number <strong>of</strong> benefits that ought to be<strong>in</strong>cluded but weren’t <strong>and</strong> that <strong>the</strong> system should look at an <strong>in</strong>dividual’s <strong>in</strong>come,not household <strong>in</strong>comes.136. Ano<strong>the</strong>r major concern <strong>of</strong> respondents was <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> Universal Credit,<strong>and</strong> <strong>the</strong> impact that would have on <strong>the</strong> remissions system. The Citizens AdviceBureau (“CAB”) said:… with <strong>the</strong> exception <strong>of</strong> pension credit, all <strong>of</strong> <strong>the</strong> meanstested,‘passport’ benefits specified <strong>in</strong> Remission 1 are tobe abolished for new benefit claims <strong>in</strong> late 2013, <strong>and</strong>replaced with Universal Credit. And, as <strong>the</strong> population <strong>in</strong>receipt <strong>of</strong> Universal Credit will be far larger than that <strong>in</strong>receipt <strong>of</strong> <strong>the</strong> ‘passport’ benefits, <strong>the</strong> two are notanalogous. In short, Remission 1 will simply not exist <strong>in</strong> itscurrent form by <strong>the</strong> time any ET fees regime comes <strong>in</strong>t<strong>of</strong>orce. The consultation paper is surpris<strong>in</strong>gly silent on thisissue.137. O<strong>the</strong>r concerns raised <strong>in</strong>cluded:Research conducted by PricewaterhouseCoopers on behalf <strong>of</strong> <strong>the</strong> MoJ<strong>in</strong>to <strong>the</strong> civil courts remission system was po<strong>in</strong>ted to by somerespondents as evidence <strong>of</strong> how <strong>the</strong> complex nature <strong>of</strong> <strong>the</strong> system had<strong>in</strong> <strong>the</strong> past contributed to flawed decision mak<strong>in</strong>g by HMCTS staff.Proposals have <strong>the</strong> potential to become complicated, laborious <strong>and</strong>expensive, thus negat<strong>in</strong>g <strong>the</strong> premise <strong>of</strong> sav<strong>in</strong>g <strong>the</strong> public purse.34


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesWhen proceed<strong>in</strong>gs are commenced <strong>in</strong> employment tribunals, less than3 months has passed <strong>and</strong> <strong>the</strong> claimant's f<strong>in</strong>ancial position will beunstable. A decision may not yet have been taken regard<strong>in</strong>g eligibility toa particular benefit.Claimants must not be disadvantaged due to time limits <strong>in</strong> produc<strong>in</strong>gevidence to prove eligibility for remission.The remissions scheme does not take <strong>in</strong>to account higher liv<strong>in</strong>g costsfor people with disabilities <strong>and</strong> <strong>the</strong> impact that may have on <strong>the</strong>ir abilityto pay fees.138. Some respondents also suggested o<strong>the</strong>r types <strong>of</strong> benefits which ought to be<strong>in</strong>cluded <strong>in</strong> remission 1. These <strong>in</strong>cluded maternity pay, contributory based JobSeekers Allowance <strong>and</strong> o<strong>the</strong>r contributory based benefits. Respondents alsodrew attention to <strong>the</strong> fact that some claimants hav<strong>in</strong>g recently left employmentmay qualify for such benefits but have <strong>the</strong>ir access to <strong>the</strong>m suspended for aperiod <strong>of</strong> time. It was suggested that those who were o<strong>the</strong>rwise eligible for abenefit fall<strong>in</strong>g with<strong>in</strong> <strong>the</strong> remit <strong>of</strong> remission 1 ought also to be eligible for fullremission under remission 1.Our consideration <strong>of</strong> responses139. Hav<strong>in</strong>g considered responses <strong>the</strong> Government ma<strong>in</strong>ta<strong>in</strong>s <strong>the</strong> view at this stagethat <strong>the</strong> HMCTS remission system is suitable <strong>in</strong> employment tribunals toprotect access to justice for those who cannot afford to pay <strong>the</strong> fee.140. The PriceWaterhouseCoopers report referred to by respondents was published<strong>in</strong> 2007 s<strong>in</strong>ce when all staff process<strong>in</strong>g remissions have receivedcomprehensive tra<strong>in</strong><strong>in</strong>g, benefitt<strong>in</strong>g from improved guidance <strong>and</strong> <strong>the</strong>development <strong>of</strong> a national St<strong>and</strong>ard Operat<strong>in</strong>g Procedure. Fur<strong>the</strong>r, changeswere made to <strong>the</strong> remissions form so we believe that this criticism has beenaddressed.141. We do not propose to alter <strong>the</strong> time-limits for mak<strong>in</strong>g claims <strong>in</strong> employmenttribunals which currently apply. However, we propose, so as not todisadvantage any group, to separate out consideration <strong>of</strong> <strong>the</strong> fees fromwhe<strong>the</strong>r a claim has been made “<strong>in</strong> time”. In o<strong>the</strong>r words, <strong>the</strong> imposition <strong>of</strong> feeswill not affect <strong>the</strong> current position except that an application will have to beaccompanied by ei<strong>the</strong>r a fee or an application for remission. If time is taken toresolve <strong>the</strong> remission application, so long as <strong>the</strong> claim form was received <strong>in</strong>time, <strong>the</strong> claim will be considered as hav<strong>in</strong>g been received with<strong>in</strong> prescribedtime limits. If <strong>the</strong> claimant’s benefit status is not fully resolved by <strong>the</strong> deadl<strong>in</strong>efor fil<strong>in</strong>g a claim, remission 2 <strong>and</strong> 3 <strong>of</strong>fer assessments based on past <strong>in</strong>come ormonthly disposable <strong>in</strong>come under which remission can be applied for.142. Likewise for o<strong>the</strong>r types <strong>of</strong> benefits not fall<strong>in</strong>g under <strong>the</strong> remission scheme, <strong>the</strong>Government would expect those <strong>in</strong>dividuals to apply under remission 2 or 3 iffull or partial remission is sought.35


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses143. The civil courts remissions system discounts any <strong>in</strong>come from disabilitybenefits (such as severe disablement allowance, disability liv<strong>in</strong>g allowance <strong>and</strong>carer’s allowance) when assess<strong>in</strong>g <strong>in</strong>come for <strong>the</strong> purposes <strong>of</strong> remissions 2<strong>and</strong> 3 15 . Therefore we believe that <strong>the</strong> <strong>in</strong>creased f<strong>in</strong>ancial burdens aris<strong>in</strong>g fromdisability are taken <strong>in</strong>to account <strong>and</strong> <strong>the</strong> impacts will not be greater.144. We believe <strong>the</strong>re are advantages to ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g a consistent remissionsscheme consistent with that used <strong>in</strong> <strong>the</strong> civil courts. Advantages arise for userswho will only need to underst<strong>and</strong> <strong>and</strong> undergo a s<strong>in</strong>gle remissions test whe<strong>the</strong>r<strong>the</strong>y are deal<strong>in</strong>g with <strong>the</strong> civil <strong>and</strong> family courts or <strong>the</strong> employment tribunal.This is particularly so given that some disputes can be determ<strong>in</strong>ed by ei<strong>the</strong>r <strong>the</strong>county court or <strong>in</strong> an employment tribunal. Any differences could lead tosuggestions that access to justice was compromised for court or tribunal users.In addition, <strong>the</strong>re are adm<strong>in</strong>istrative advantages. Court <strong>and</strong> tribunal staff onlyneed to be tra<strong>in</strong>ed on one remissions approach <strong>and</strong> changes to <strong>the</strong> remissionscheme only need to be considered <strong>and</strong> made once. A simple system alsomeans lower fees.145. The remission proposals from <strong>the</strong> consultation are, <strong>the</strong>refore, ma<strong>in</strong>ta<strong>in</strong>ed atthis stage. However, given <strong>the</strong> concerns raised by respondents to thisconsultation <strong>and</strong> more widely, MoJ will undertake a review <strong>of</strong> remissions aspart <strong>of</strong> a wider review required for <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> Universal Credit.146. The current HMCTS remissions system is based upon <strong>the</strong> applicant’s ability topay <strong>the</strong> fee <strong>and</strong> not <strong>the</strong> level <strong>of</strong> fees or <strong>the</strong> type <strong>of</strong> application, claim or appeal.The review will aim to produce a s<strong>in</strong>gle remissions system for courts <strong>and</strong>tribunals which is simpler to use, more cost efficient <strong>and</strong> better targeted toensure that those who can afford to pay fees do so, while cont<strong>in</strong>u<strong>in</strong>g to provideaccess to <strong>the</strong> courts <strong>and</strong> tribunal system to those who cannot.147. A public consultation will be published <strong>in</strong> <strong>the</strong> latter part <strong>of</strong> 2012 <strong>and</strong>respondents will be able to provide fur<strong>the</strong>r responses regard<strong>in</strong>g <strong>the</strong>ir concernsas part <strong>of</strong> <strong>the</strong> consultation process.A8. Multiple claims148. For multiple claims <strong>the</strong> consultation proposed that as every person with<strong>in</strong> amultiple claim ultimately ga<strong>in</strong>s <strong>the</strong> same benefit as an <strong>in</strong>dividual br<strong>in</strong>g<strong>in</strong>g as<strong>in</strong>gle claim, it is appropriate that all claimants <strong>in</strong> multiple claims should pay areasonable contribution to meet<strong>in</strong>g <strong>the</strong> cost <strong>of</strong> provid<strong>in</strong>g <strong>the</strong> service.149. Whilst multiple claims provide operational efficiencies (e.g. it is cheaper to dealwith 20 cases as a part <strong>of</strong> a multiple claim than to deal with each as a s<strong>in</strong>gleclaim) our case modell<strong>in</strong>g suggests that <strong>the</strong>y cost more than a s<strong>in</strong>gle claim. We15 Excluded benefits for <strong>the</strong> purposes <strong>of</strong> calculat<strong>in</strong>g <strong>in</strong>come under remissions 2 <strong>and</strong> 3 are outl<strong>in</strong>ed at page 7 <strong>of</strong><strong>the</strong> EX160 “Court <strong>Fees</strong> – Do I Have To Pay Them?” leaflet, found here:http://hmctscourtf<strong>in</strong>der.justice.gov.uk/courtf<strong>in</strong>der/forms/ex160a-eng.pdf36


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses<strong>the</strong>refore proposed to charge higher fees for multiples claims than for s<strong>in</strong>glesbased upon <strong>the</strong> numbers <strong>of</strong> claimants with<strong>in</strong> <strong>the</strong> multiple claim namely that:2 <strong>and</strong> 4 <strong>in</strong>dividuals pay a fee <strong>of</strong> 2 x <strong>the</strong> fee for s<strong>in</strong>gle claims;5 <strong>and</strong> 10 <strong>in</strong>dividuals pay a fee <strong>of</strong> 3 x <strong>the</strong> fee for s<strong>in</strong>gle claims;11 <strong>and</strong> 50 <strong>in</strong>dividuals pay a fee <strong>of</strong> 4 x <strong>the</strong> fee for s<strong>in</strong>gle claims;51 <strong>and</strong> 200 <strong>in</strong>dividuals pay a fee <strong>of</strong> 5 x <strong>the</strong> fee for s<strong>in</strong>gle claims; <strong>and</strong>201 or more <strong>in</strong>dividuals pay a fee <strong>of</strong> 6 x <strong>the</strong> fee for s<strong>in</strong>gle claims.150. We proposed <strong>the</strong> use <strong>of</strong> <strong>the</strong> HMCTS remissions be<strong>in</strong>g available for those <strong>in</strong>multiples.151. Proposals for multiple b<strong>and</strong><strong>in</strong>gs cut across both Options 1 <strong>and</strong> 2 with a f<strong>in</strong>aldecision affect<strong>in</strong>g both. As such, responses to <strong>the</strong> follow<strong>in</strong>g questions are dealtwith under this head<strong>in</strong>g.Question 12 – Do you agree with <strong>the</strong> fee proposals for multiple claims underOption 1? If not, please expla<strong>in</strong> why.Question 25 – Do you agree with our proposals for multiple claims underOption 2? Please give reasons for your answer152. Of <strong>the</strong> 90 people who responded to question 12, around two thirds disagreedwith <strong>the</strong> proposal or some aspect <strong>of</strong> it. A similar proportion disagreed with <strong>the</strong>Option 2 proposals (question 25). The approach was commonly criticised astoo complicated <strong>and</strong> that <strong>the</strong> proposals didn’t acknowledge that each <strong>in</strong>dividualreceived different awards. Practical issues were raised such as who would paywhen claimants were represented by more than one representative or not atall. In addition respondents thought that:Unions/representatives should not be expected to pay <strong>the</strong> fee;The b<strong>and</strong><strong>in</strong>g was not fairly distributed;The failure <strong>of</strong> one person to pay must not prevent o<strong>the</strong>rs fromproceed<strong>in</strong>g;A flat rate fee across claimants <strong>in</strong>clud<strong>in</strong>g those <strong>in</strong> multiples would bemore appropriate.The proposals fail to recognise <strong>the</strong> fluid nature <strong>of</strong> multiples with <strong>the</strong> totalnumber <strong>of</strong> cases conta<strong>in</strong>ed with<strong>in</strong> a multiple at any one time possiblybe<strong>in</strong>g different from ano<strong>the</strong>r.On occasions where a claim leav<strong>in</strong>g or jo<strong>in</strong><strong>in</strong>g a multiple results <strong>in</strong> <strong>the</strong>case fall<strong>in</strong>g <strong>in</strong>to a different payment bracket, respondents ask if a topupor refund might be expected <strong>in</strong> those circumstances.37


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses<strong>Charg<strong>in</strong>g</strong> fees for multiples at a later stage than issue (even potentiallyat or after hear<strong>in</strong>g) would ensure that <strong>the</strong> correct level <strong>of</strong> fee could belevied.Consultation document is wrong that all claimants with<strong>in</strong> a multiplemight expect to receive <strong>the</strong> same benefit from it. Awards can vary with<strong>in</strong>multiple.Unfair that some members <strong>of</strong> a multiple might have <strong>the</strong>ir fees <strong>in</strong>creasedby a m<strong>in</strong>ority with claims at a different level. <strong>Fees</strong> should reflect <strong>the</strong>level <strong>of</strong> <strong>the</strong> claim <strong>of</strong> each <strong>in</strong>dividual.153. There was very little by way <strong>of</strong> comment on how <strong>the</strong> proposal might beimproved or made easier to underst<strong>and</strong>, but one <strong>of</strong> <strong>the</strong> key po<strong>in</strong>ts com<strong>in</strong>gacross strongly was that <strong>the</strong> fluidity <strong>of</strong> numbers might make it very difficult tocharge <strong>the</strong> correct fee at certa<strong>in</strong> po<strong>in</strong>ts. One option suggested by a number <strong>of</strong>respondents would be to charge <strong>the</strong> fee at <strong>the</strong> end <strong>of</strong> <strong>the</strong> process when <strong>the</strong>f<strong>in</strong>al settled number <strong>of</strong> claims <strong>in</strong> <strong>the</strong> multiple is known.Our consideration <strong>of</strong> responses154. We th<strong>in</strong>k it is reasonable for those <strong>in</strong> a multiple claim to contribute to <strong>the</strong> costwhere <strong>the</strong>y can afford to do so. Our rationale for charg<strong>in</strong>g everyone <strong>in</strong> amultiple claim was that <strong>the</strong>y ultimately received <strong>the</strong> same benefit as a s<strong>in</strong>gleclaim. This was <strong>in</strong>tended to express <strong>the</strong> idea that all claims will benefit equallyfrom <strong>the</strong> resolution <strong>of</strong> <strong>the</strong> claim, although we recognise that <strong>the</strong> value <strong>of</strong> anyaward may differ from claim to claim with<strong>in</strong> <strong>the</strong> multiple claim itself.155. As our cost modell<strong>in</strong>g shows that it is <strong>the</strong> type <strong>of</strong> claim, <strong>the</strong> stage <strong>in</strong> <strong>the</strong>proceed<strong>in</strong>gs <strong>and</strong> <strong>the</strong> number <strong>of</strong> claimants that impact on cost, we believe it isreasonable that all those with<strong>in</strong> a multiple are asked to contribute to <strong>the</strong> cost,where <strong>the</strong>y can afford to do so.156. We accept that <strong>the</strong>re are some practical issues to be resolved with multipleclaims but believe <strong>the</strong>y are not as complicated as some respondentssuggested. Class actions are brought <strong>in</strong> <strong>the</strong> courts <strong>and</strong> fees are paid <strong>in</strong> suchcases. The Government does not believe <strong>the</strong> responses receiveddemonstrated a compell<strong>in</strong>g case that <strong>the</strong> proposed fee structure will be anymore complicated than equivalent actions <strong>in</strong> <strong>the</strong> civil court.157. Concerns were raised <strong>in</strong> responses over whe<strong>the</strong>r <strong>the</strong> lack <strong>of</strong> payment from oneperson <strong>in</strong> <strong>the</strong> multiple claim would result <strong>in</strong> <strong>the</strong> strikeout <strong>of</strong> <strong>the</strong> entire case. Toclarify, it is not proposed that <strong>the</strong> tribunal will strike out claimants <strong>in</strong> a multipleclaim who have paid or shown eligibility for remission, only those who do not.We will establish clear guidance that rem<strong>in</strong>ds claimants that it is ultimately <strong>the</strong>irresponsibility for payment, not <strong>the</strong>ir representatives, <strong>and</strong> if <strong>the</strong>y fail to do so <strong>the</strong>consequences that can result.158. Reimbursement <strong>of</strong> multiple fees to successful parties will make up a part <strong>of</strong> <strong>the</strong>guidance on reimbursement that will be produced ahead <strong>of</strong> implementation toensure a coherent <strong>and</strong> consistent approach <strong>in</strong> that area.38


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses159. There is no <strong>the</strong>oretical limit on <strong>the</strong> number <strong>of</strong> claimants <strong>in</strong> a multiple claim,which means that <strong>in</strong> <strong>the</strong> largest multiple claimant claims <strong>the</strong> amount payable<strong>in</strong>dividually would be very small, should it to be divided equally by all thosewith<strong>in</strong> <strong>the</strong> claim. We believe that <strong>in</strong> order to account for this we would have tomake <strong>the</strong> fee structure much more complicated.160. Our modell<strong>in</strong>g shows that <strong>the</strong> more claimants <strong>in</strong> a multiple claim <strong>the</strong> morejudicial <strong>and</strong> adm<strong>in</strong>istrative resource is consumed so we do not accept <strong>the</strong>argument for charg<strong>in</strong>g a s<strong>in</strong>gle fee. However, we accept that <strong>the</strong> commentsmade by respondents <strong>and</strong> that <strong>the</strong> simple approach is <strong>the</strong> best at <strong>the</strong> start <strong>of</strong>fee charg<strong>in</strong>g. In order to reduce <strong>the</strong> issues that could arise through a change <strong>in</strong><strong>the</strong> numbers with<strong>in</strong> a multiple claim dur<strong>in</strong>g <strong>the</strong> life <strong>of</strong> a case, we propose tosimplify <strong>the</strong> fees payable, namely that multiple claims between:2 <strong>and</strong> 10 <strong>in</strong>dividuals pay a fee <strong>of</strong> 2 x <strong>the</strong> fee for s<strong>in</strong>gle claims;11 <strong>and</strong> 200 <strong>in</strong>dividuals pay a fee <strong>of</strong> 4 x <strong>the</strong> fee for s<strong>in</strong>gle claims; <strong>and</strong>201 or more <strong>in</strong>dividuals pay a fee <strong>of</strong> 6 x <strong>the</strong> fee for s<strong>in</strong>gle claims.161. We th<strong>in</strong>k this approach is reasonable given that <strong>the</strong> median number <strong>of</strong>claimants <strong>in</strong> a multiple claim is 4 16 which means that <strong>the</strong> first b<strong>and</strong> at 2 x <strong>the</strong>s<strong>in</strong>gle fee will capture around 85% <strong>of</strong> multiple claims made. We will monitor <strong>the</strong>fees system follow<strong>in</strong>g implementation <strong>and</strong> review whe<strong>the</strong>r this approachrequires changes at a later stage.162. As part <strong>of</strong> our detailed implementation work we will model <strong>the</strong> different waysthat multiple cases <strong>in</strong> <strong>the</strong> employment tribunals are created, issued, <strong>and</strong>determ<strong>in</strong>ed. Clear mechanisms <strong>and</strong> guidance will be <strong>in</strong> place to cater forfluctuations <strong>in</strong> <strong>the</strong> size <strong>of</strong> multiple claims or a change <strong>in</strong> <strong>the</strong> type <strong>of</strong> claimssought to ensure <strong>the</strong> appropriate fee is requested <strong>and</strong> paid for both at issue<strong>and</strong> hear<strong>in</strong>g.Question 13 – Do you agree that <strong>the</strong> HM Courts & <strong>Tribunals</strong> Serviceremission system should be adopted for multiple claims? If not, pleaseexpla<strong>in</strong> why.163. A remissions system broadly <strong>in</strong> l<strong>in</strong>e with that <strong>in</strong> <strong>the</strong> civil courts was proposedas be<strong>in</strong>g available to <strong>in</strong>dividual claimants who participate <strong>in</strong> a multiple claim.Where <strong>the</strong> details <strong>of</strong> <strong>the</strong> claimants are submitted <strong>in</strong> <strong>the</strong> one claim form <strong>and</strong> noclaimants <strong>in</strong> <strong>the</strong> multiple claim were entitled to a remission, <strong>the</strong> full fee ispayable. Where a sub-group <strong>of</strong> claimants <strong>in</strong> a multiple claim are entitled to aremission, <strong>the</strong>n <strong>the</strong> rema<strong>in</strong><strong>in</strong>g claimants <strong>in</strong> <strong>the</strong> group would be required to pay<strong>the</strong> total relevant issue fee. The same pr<strong>in</strong>ciple is adopted when payment <strong>of</strong><strong>the</strong> hear<strong>in</strong>g fee is due i.e., where a sub-group <strong>of</strong> claimants is not entitled to aremission, responsibility for payment <strong>of</strong> <strong>the</strong> hear<strong>in</strong>g fee would rest with that16 The impact assessment states “It has not been possible from <strong>the</strong> available data to identify <strong>the</strong> exact number <strong>of</strong>2009/10 cases that consisted specifically <strong>of</strong> 2, 3 or 4 claims, though it appears likely that <strong>the</strong> median number <strong>of</strong>claims per case was around 4”.39


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesgroup. No <strong>in</strong>dividual claimant <strong>in</strong> a multiple is required to pay more than <strong>the</strong>comparable s<strong>in</strong>gle fee.164. Just over half <strong>of</strong> <strong>the</strong> total respondents to <strong>the</strong> consultation answered thisquestion. The majority <strong>of</strong> <strong>the</strong> substantive comments made are reflected <strong>in</strong>question 12 above, but key amongst concerns was <strong>the</strong> complicated nature <strong>of</strong>both <strong>the</strong> remissions system <strong>and</strong> <strong>the</strong> multiple proposals, <strong>and</strong> toge<strong>the</strong>rcompounded <strong>the</strong> complication. However, respondents were content with <strong>the</strong>proposal that no one would be expected to pay a fee higher than <strong>the</strong> equivalents<strong>in</strong>gle fee.Our consideration <strong>of</strong> responses165. We th<strong>in</strong>k that <strong>the</strong> proposal to adopt <strong>the</strong> HMCTS remissions system for multipleclaims is appropriate. We will ma<strong>in</strong>ta<strong>in</strong> <strong>the</strong> proposal to ensure that no-one willbe asked to pay more than <strong>the</strong> s<strong>in</strong>gle fee.A9. Refund proposals166. The consultation proposed a simplification <strong>of</strong> <strong>the</strong> current HMCTS approachgiven plans to review <strong>the</strong> approach to refunds <strong>in</strong> <strong>the</strong> civil courts. Therefore weproposed that no refunds would be given if <strong>the</strong> hear<strong>in</strong>g fee is paid <strong>and</strong>subsequently <strong>the</strong> case does not require a hear<strong>in</strong>g. Our justification was:There is no evidence to suggest that <strong>of</strong>fer<strong>in</strong>g refunds encouragessettlement;It is a waste <strong>of</strong> resources to collect a fee <strong>and</strong> <strong>the</strong>n return it;It would be costly to implement refunds <strong>in</strong>to <strong>the</strong> fee system;Refunds would not tackle <strong>the</strong> culture <strong>of</strong> wait<strong>in</strong>g until near to or <strong>the</strong> day<strong>of</strong> <strong>the</strong> hear<strong>in</strong>g to settle or withdraw <strong>the</strong> case;167. This approach was common to both Option 1 <strong>and</strong> 2 but <strong>the</strong> issue arose mostly<strong>in</strong> relation to Option 1 as Option 2 did not propose a hear<strong>in</strong>g fee.Question 14 – Do you agree with our approach to refund<strong>in</strong>g fees? If not,please expla<strong>in</strong> why.Question 27 – Do you agree with our approach to refund<strong>in</strong>g fees underOption 2? If not, please expla<strong>in</strong> why.168. One issue raised was that <strong>the</strong> hear<strong>in</strong>g fee is based upon <strong>the</strong> cost <strong>of</strong> <strong>the</strong>hear<strong>in</strong>g <strong>and</strong> if parties do not use <strong>the</strong> hear<strong>in</strong>g arguably <strong>the</strong>y are pay<strong>in</strong>g for aservice <strong>the</strong>y did not receive. However, our position is that <strong>the</strong> fee secures <strong>the</strong>opportunity to have a hear<strong>in</strong>g. To mitigate this we proposed to make <strong>the</strong>hear<strong>in</strong>g fee payable 4-6 weeks before <strong>the</strong> hear<strong>in</strong>g provid<strong>in</strong>g ample time forparties to reach a settlement <strong>and</strong> dur<strong>in</strong>g <strong>the</strong> development <strong>of</strong> operational40


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesprocesses to support <strong>the</strong> fee structure we will explore whe<strong>the</strong>r it is possible toset payment <strong>of</strong> <strong>the</strong> hear<strong>in</strong>g fee after exchange <strong>of</strong> witness statements. Ifsettlement takes place before <strong>the</strong> hear<strong>in</strong>g fee is due <strong>and</strong> <strong>the</strong> Tribunal isformally notified <strong>of</strong> that settlement <strong>the</strong>n no hear<strong>in</strong>g fee would be required to bepaid.169. There was little comment on our proposals not to refund <strong>the</strong> issue fee, except<strong>in</strong> limited circumstances. There was some support for <strong>the</strong> approach <strong>of</strong> norefunds for hear<strong>in</strong>g fees with 35 agree<strong>in</strong>g with <strong>the</strong> proposals under Option 1.The majority <strong>of</strong> <strong>the</strong>se came from bus<strong>in</strong>ess groups. One comment made wasthat no refunds was a useful aid to settl<strong>in</strong>g claims <strong>and</strong> that it was unfair to placeburden on taxpayer if settlement was reached.170. 69 respondents disagreed with Option 1 refund proposals <strong>and</strong> felt that it wasunfair not to have <strong>the</strong> hear<strong>in</strong>g fee refunded when <strong>the</strong> case was settled.Moreover <strong>the</strong> lack <strong>of</strong> refunds would deter settlement <strong>in</strong> two ways ei<strong>the</strong>r by <strong>the</strong>respondent wait<strong>in</strong>g to see if <strong>the</strong> claimant paid <strong>the</strong> hear<strong>in</strong>g fee, or by <strong>the</strong>claimant refus<strong>in</strong>g to settle because <strong>the</strong>y wanted <strong>the</strong> hear<strong>in</strong>g <strong>the</strong>y had paid for.The Law Centres Federation supported <strong>the</strong> Law Society’s comment that:If a fee is non-refundable, a party may take <strong>the</strong> view that<strong>the</strong>y have made <strong>the</strong> <strong>in</strong>vestment <strong>and</strong>, <strong>the</strong>refore, may as wellproceed. This is counter to <strong>the</strong> objective <strong>of</strong> encourag<strong>in</strong>gsettlement where possible … The limits on refunds <strong>of</strong>hear<strong>in</strong>g fees also run counter to <strong>the</strong> objective <strong>of</strong>encourag<strong>in</strong>g settlement. Settlement should always beencouraged, at any stage, as it will always result <strong>in</strong> somesav<strong>in</strong>g <strong>of</strong> time <strong>and</strong> <strong>of</strong>ten costs.171. O<strong>the</strong>r comments were:Refunds should be made when <strong>the</strong> tribunal has made an error (e.g.accidentally tak<strong>in</strong>g 2 fees);Refunds should be made when a claimant downgrades <strong>the</strong>ir claim; <strong>and</strong>It is <strong>of</strong>ten not appropriate to settle until after disclosure, if <strong>the</strong>re are norefunds <strong>the</strong>n a fee must be charged nearer to <strong>the</strong> hear<strong>in</strong>g <strong>and</strong> afterwitness statements have been exchanged.172. We received 87 replies to question 27. Around a third agreed with refundproposals under Option 2, with bus<strong>in</strong>esses expressly com<strong>in</strong>g out <strong>in</strong> agreementwith <strong>the</strong> proposals, <strong>and</strong> a small proportion <strong>of</strong> equality groups also support<strong>in</strong>g.173. Those who disagreed with <strong>the</strong> refund proposals for Option 2 did so for <strong>the</strong>same reasons as those disagree<strong>in</strong>g with <strong>the</strong> Option 1 refund proposals. Theonly additional factor raised by respondents was that <strong>in</strong> Option 1, <strong>the</strong>re is atleast a split <strong>of</strong> <strong>the</strong> fee between issue <strong>and</strong> hear<strong>in</strong>g, mean<strong>in</strong>g that if settlementoccurred prior to hear<strong>in</strong>g fee be<strong>in</strong>g due <strong>the</strong>re would be no requirement to payit. In Option 2, <strong>the</strong> two fees are rolled up toge<strong>the</strong>r <strong>in</strong> a s<strong>in</strong>gle fee at issue, with41


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesno prospect <strong>of</strong> recover<strong>in</strong>g <strong>the</strong> hear<strong>in</strong>g element upon settlement. As <strong>the</strong>Government has settled on a two stage fee, that argument is now redundant.Our consideration <strong>of</strong> responses174. Some <strong>of</strong> <strong>the</strong> concern raised by respondents is mitigated by <strong>the</strong> adoption <strong>of</strong> tw<strong>of</strong>ees at issue <strong>and</strong> hear<strong>in</strong>g <strong>in</strong>stead <strong>of</strong> one at issue alone. We realise that <strong>of</strong>fer<strong>in</strong>gno refunds after <strong>the</strong> payment <strong>of</strong> a hear<strong>in</strong>g fee might lead to more casesrequir<strong>in</strong>g a full hear<strong>in</strong>g. However, we have balanced this aga<strong>in</strong>st <strong>the</strong> <strong>in</strong>centiveto settle for both <strong>the</strong> claimant <strong>and</strong> respondent that we believe arises from <strong>the</strong>prospect <strong>of</strong> pay<strong>in</strong>g <strong>the</strong> fee ra<strong>the</strong>r than <strong>the</strong> prospect <strong>of</strong> gett<strong>in</strong>g a refund. We willmonitor <strong>the</strong> impacts <strong>of</strong> this once fees are <strong>in</strong>troduced.175. We agree that if <strong>the</strong>re is an adm<strong>in</strong>istrative error <strong>and</strong> two fees are taken, onewould be refunded. We believe that by seek<strong>in</strong>g <strong>the</strong> hear<strong>in</strong>g fee near to <strong>the</strong>hear<strong>in</strong>g date, as far as possible after disclosure <strong>and</strong> <strong>the</strong> exchange <strong>of</strong> witnessstatements, this will <strong>of</strong>fer ample opportunity for parties to settle <strong>and</strong> is areasonable approach.176. The limited refund policy proposed <strong>in</strong> <strong>the</strong> consultation is <strong>the</strong>refore ma<strong>in</strong>ta<strong>in</strong>ed.42


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesB. Responses related to Option 1177. Two questions specific to Option 1 were asked:Question 5 – Do you th<strong>in</strong>k that charg<strong>in</strong>g three levels <strong>of</strong> fees payable at twostages proposed under Option 1 is a reasonable approach? If not, pleaseexpla<strong>in</strong> why.178. There were 111 replies to question 5. Overall around a third <strong>of</strong> respondentsagreed that this was a reasonable approach, with almost 75% <strong>of</strong> bus<strong>in</strong>essrespondents agree<strong>in</strong>g with this proposal. All o<strong>the</strong>r groups disagreed.Question 15 – Do you agree with <strong>the</strong> Option 1 fee proposals? If not, pleaseexpla<strong>in</strong> why.179. 126 replies were received to this question. Around 20% <strong>of</strong> respondentssupported <strong>the</strong> Option 1 proposals. Of <strong>the</strong> 80% who disagreed, a largepercentage <strong>of</strong> <strong>the</strong>m did so on <strong>the</strong> basis that <strong>the</strong>y objected to <strong>the</strong> pr<strong>in</strong>ciple <strong>of</strong>fees <strong>and</strong> for reasons expla<strong>in</strong>ed <strong>in</strong> <strong>the</strong> questions above. Some positivecomments were received, however, <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> follow<strong>in</strong>g from RBS PlcMentor Services:Of <strong>the</strong> two options presented, Option 1 has <strong>the</strong> benefit <strong>of</strong>align<strong>in</strong>g charges more closely with <strong>the</strong> likely costs <strong>of</strong>process<strong>in</strong>g claims, which will appear transparent <strong>and</strong> fair toTribunal usersOption 1 will also discourage claimants from add<strong>in</strong>ggroundless <strong>and</strong> vexatious discrim<strong>in</strong>ation claims to what areessentially unfair dismissal claims, without mak<strong>in</strong>g it appearpunitively expensive to pursue genu<strong>in</strong>e discrim<strong>in</strong>ationclaims.180. O<strong>the</strong>r supportive comments <strong>in</strong>cluded:The separate hear<strong>in</strong>g fee should encourage discussions <strong>of</strong> settlementbefore large costs have been <strong>in</strong>curred <strong>and</strong> focus both claimants' <strong>and</strong>respondents' m<strong>in</strong>ds on <strong>the</strong> costs <strong>in</strong>volved <strong>in</strong> pursu<strong>in</strong>g <strong>the</strong> case.Option 1 is <strong>the</strong> simpler option <strong>and</strong> <strong>the</strong> simpler option suits all users <strong>of</strong><strong>the</strong> employment tribunals.The two stage fee carries additional benefits <strong>and</strong> is generally preferredto a s<strong>in</strong>gle fee.Our consideration <strong>of</strong> responses181. In reach<strong>in</strong>g <strong>the</strong> conclusion to adopt Option 1 we have considered closely all <strong>the</strong>comments from respondents <strong>and</strong> as a result have made amendments to <strong>the</strong>policy as noted earlier.43


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesPart C – Responses related to Option 2182. Option 2 <strong>of</strong>fered an alternative fee proposal. Both Options had <strong>the</strong> primaryobjective <strong>of</strong> transferr<strong>in</strong>g some <strong>of</strong> <strong>the</strong> f<strong>in</strong>ancial burden from <strong>the</strong> taxpayer to <strong>the</strong>user. The additional policy aims <strong>of</strong> Option 2 were to:provide bus<strong>in</strong>ess with greater certa<strong>in</strong>ty over <strong>the</strong>ir maximum liability <strong>of</strong>award by ask<strong>in</strong>g claimants to specify if <strong>the</strong>ir claim is above or below athreshold amount; <strong>and</strong>encourage claimants to make a more <strong>in</strong>formed judgement about <strong>the</strong>value <strong>of</strong> <strong>the</strong>ir claim <strong>and</strong> hence narrow <strong>the</strong> gap between an <strong>in</strong>dividual’sexpectation <strong>of</strong> what <strong>the</strong>y can ‘w<strong>in</strong>’ <strong>and</strong> <strong>the</strong>ir actual entitlement, lead<strong>in</strong>gto a more satisfactory outcome for claimants <strong>and</strong> respondents.183. It was proposed that <strong>the</strong>se aims were to be achieved through requir<strong>in</strong>gclaimants to pay a higher fee if <strong>the</strong>y sought an award over a specified threshold(proposed at £30,000 <strong>in</strong> <strong>the</strong> consultation). This would have required <strong>the</strong>claimant at <strong>the</strong> outset <strong>of</strong> mak<strong>in</strong>g a claim to identify whe<strong>the</strong>r to seek an awardabove or below this threshold. If <strong>the</strong> claimant chose to pay <strong>the</strong> lower fee <strong>the</strong>n<strong>the</strong> tribunal would be prevented from award<strong>in</strong>g above <strong>the</strong> threshold amount,regardless <strong>of</strong> whe<strong>the</strong>r <strong>the</strong>y considered that <strong>the</strong> claimant was entitled to ahigher amount.184. This approach acted as an effective cap on <strong>the</strong> amount awarded where <strong>the</strong>claimant chose to pay <strong>the</strong> lower fee. This would enable bus<strong>in</strong>ess to know that<strong>the</strong>ir maximum liability is £29,999 where an award was made aga<strong>in</strong>st <strong>the</strong>m.185. Option 2 proposed a s<strong>in</strong>gle fee at issue with four fee levels. The first threelevels were based on <strong>the</strong> type <strong>of</strong> claim made but where <strong>the</strong> claimant seeks anaward above a particular threshold, proposed <strong>in</strong> <strong>the</strong> consultation at £30,000 ormore, <strong>the</strong>n <strong>the</strong> Level 4 fee would be payable, irrespective <strong>of</strong> <strong>the</strong> type <strong>of</strong> claimmade. It was fur<strong>the</strong>r proposed that if <strong>the</strong> level 4 fee had not been paid <strong>the</strong>n <strong>the</strong>Tribunal would be restricted to mak<strong>in</strong>g an award up to <strong>the</strong> level <strong>of</strong> <strong>the</strong> threshold<strong>and</strong> not over it.186. The follow<strong>in</strong>g questions related to those aspects that only applied to <strong>the</strong> Option2 fee structure.Question 16 – Do you prefer <strong>the</strong> wider aims <strong>of</strong> <strong>the</strong> Option 2 fee structure?Please give reasons for your answer.187. Around 20% <strong>of</strong> 123 replies to this question were <strong>in</strong> agreement. A small majority<strong>of</strong> bus<strong>in</strong>ess respondents agreed with <strong>the</strong> additional aims <strong>and</strong> a significantm<strong>in</strong>ority <strong>of</strong> legal respondents agreed, but claimant, Trade Union <strong>and</strong> equalitygroups were exclusively aga<strong>in</strong>st <strong>the</strong> wider aims, ma<strong>in</strong>ly due to <strong>the</strong> means bywhich <strong>the</strong> Government <strong>in</strong>tended to achieve <strong>the</strong>m. For example, TUC said:The TUC does not dispute <strong>the</strong> objectives. However, we donot believe that <strong>the</strong> proposed threshold conta<strong>in</strong>ed <strong>in</strong> Option44


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses2 represents an effective or proportionate means <strong>of</strong>achiev<strong>in</strong>g <strong>the</strong>se aims.Option 2 also seeks to transfer an <strong>in</strong>creased proportion <strong>of</strong><strong>the</strong> costs from <strong>the</strong> taxpayer on to <strong>in</strong>dividuals who areseek<strong>in</strong>g to challenge long st<strong>and</strong><strong>in</strong>g discrim<strong>in</strong>ation <strong>in</strong> <strong>the</strong>workplace <strong>and</strong> whose claims amount to £30,000 or more.We are concerned that this sends a signal that <strong>the</strong>prevention <strong>of</strong> discrim<strong>in</strong>ation is not considered to be apriority for this government.188. O<strong>the</strong>r comments by those who did not support <strong>the</strong> aims were:The advantage <strong>of</strong> giv<strong>in</strong>g bus<strong>in</strong>ess more certa<strong>in</strong>ty over <strong>the</strong> maximumliability <strong>of</strong> an award can be overcome by ensur<strong>in</strong>g that this <strong>in</strong>formationis provided on <strong>the</strong> Form ET1. The proposals <strong>in</strong> Option 1 are sufficientto ensure that claimants th<strong>in</strong>k carefully about <strong>the</strong> merits <strong>of</strong> <strong>the</strong>ir claim attwo dist<strong>in</strong>ct stages <strong>of</strong> <strong>the</strong> process.The consultation paper notes that fewer than 7% <strong>of</strong> all tribunal claimsresult <strong>in</strong> awards <strong>in</strong> excess <strong>of</strong> £30,000. Thus <strong>the</strong> proposed threshold islikely to have a relatively small impact towards provid<strong>in</strong>g greatercerta<strong>in</strong>ty for bus<strong>in</strong>ess over potential liabilities <strong>and</strong> expectations <strong>in</strong> somecases over <strong>the</strong> potential value <strong>of</strong> claims.There are better ways <strong>of</strong> address<strong>in</strong>g unrealistic expectations, <strong>in</strong>particular us<strong>in</strong>g advice services <strong>and</strong> advisers who can assist claimantsto realistically calculate <strong>the</strong> value <strong>of</strong> <strong>the</strong>ir claim. In this respect <strong>the</strong> GMBbelieves that <strong>the</strong> Government should reverse <strong>the</strong> fund<strong>in</strong>g cuts for legalassistance for employment rights that impact on providers such asCitizen’s Advice Bureau, Law Centres etc.It risks ei<strong>the</strong>r claimants artificially <strong>in</strong>flat<strong>in</strong>g <strong>the</strong>ir claims so as not to limit<strong>the</strong> possible compensation once a proper assessment can be carriedout, or artificially deflat<strong>in</strong>g <strong>the</strong>ir claims to avoid higher fees but <strong>the</strong>n beunable to get a just <strong>and</strong> equitable level <strong>of</strong> compensation if <strong>the</strong>ir case issuccessful.It would be very difficult to assess <strong>the</strong> value <strong>of</strong> <strong>the</strong> claim at <strong>the</strong> outset asa number <strong>of</strong> factors determ<strong>in</strong><strong>in</strong>g <strong>the</strong> level <strong>of</strong> <strong>the</strong> award are out <strong>of</strong> <strong>the</strong>control <strong>of</strong> <strong>the</strong> claimant e.g. when <strong>the</strong> hear<strong>in</strong>g takes place, when <strong>the</strong>claimant will f<strong>in</strong>d fur<strong>the</strong>r work etcQuestion 21 – Do you agree that Option 2 would be an effective means <strong>of</strong>provid<strong>in</strong>g bus<strong>in</strong>ess with more certa<strong>in</strong>ty <strong>and</strong> <strong>in</strong> help<strong>in</strong>g manage <strong>the</strong> realisticexpectations <strong>of</strong> claimants?189. In terms <strong>of</strong> whe<strong>the</strong>r <strong>the</strong> Option 2 proposals generally would meet <strong>the</strong> statedaims <strong>of</strong> improv<strong>in</strong>g bus<strong>in</strong>ess certa<strong>in</strong>ty <strong>and</strong> claimant expectations, a majority <strong>of</strong>all groups (<strong>in</strong>clud<strong>in</strong>g bus<strong>in</strong>ess groups) say it will not. It ought to be noted,however, that respondents were consider<strong>in</strong>g <strong>the</strong> Option 2 proposal as a whole45


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses<strong>and</strong> not merely <strong>the</strong> threshold aspect. Although a small majority <strong>of</strong> bus<strong>in</strong>essrespondents were <strong>in</strong> favour <strong>of</strong> <strong>the</strong> threshold, common criticisms fromrespondents were:Claims can already be quantified by respondents with a reasonabledegree <strong>of</strong> accuracy;The threshold could falsely <strong>in</strong>flate claimants’ expectations if opt<strong>in</strong>g topay <strong>the</strong> level 4 fee where <strong>the</strong> actual value <strong>of</strong> <strong>the</strong>ir claim falls beneath<strong>the</strong> threshold;It is impossible for <strong>the</strong> claimant to know <strong>the</strong> value <strong>of</strong> <strong>the</strong> claim at <strong>the</strong>outset;The threshold will do noth<strong>in</strong>g to educate claimants as to <strong>the</strong> value <strong>of</strong> <strong>the</strong>claim which must come from o<strong>the</strong>r guidance or advice;Most awards are below £30,000 so most will not be affected;The high levels <strong>of</strong> eligibility for remission 3 means that claimants maygamble on <strong>the</strong> higher amount <strong>in</strong> any event;That <strong>the</strong> threshold was <strong>in</strong> breach <strong>of</strong> EU legislation that prevented a capon discrim<strong>in</strong>ation awards; <strong>and</strong>The threshold as proposed would capture only a small number <strong>of</strong> totalclaimants.190. In <strong>the</strong>ir response to this question, Thompsons Solicitors said:We would ra<strong>the</strong>r expect <strong>the</strong> contrary. Despite <strong>the</strong> <strong>in</strong>herentvaluation problems which would be faced by claimants <strong>in</strong>particular, a fee structure like this could provide a lock-stepapproach. It will be exceed<strong>in</strong>gly difficult to dissuade aclaimant who has paid an <strong>in</strong>flated fee on <strong>the</strong> basis <strong>of</strong> a highvaluation that <strong>the</strong>ir claim is actually worth much less. Thefee will solidify that valuation <strong>in</strong> <strong>the</strong>ir m<strong>in</strong>ds. As it is paid,<strong>the</strong>re is no fur<strong>the</strong>r <strong>in</strong>centive to avoid a hear<strong>in</strong>g. A claimant,who is prepared to, will easily press <strong>the</strong>ir claims to a fullTribunal.Question 18 – Do you th<strong>in</strong>k it is appropriate that a threshold should be put <strong>in</strong>place <strong>and</strong> that claims above this threshold attract a significantly higher fee?Please give reasons for your answer.Question 19 – Do you th<strong>in</strong>k it is appropriate that <strong>the</strong> tribunal should beprevented from mak<strong>in</strong>g an award <strong>of</strong> £30,000 or more if <strong>the</strong> claimant does notpay <strong>the</strong> appropriate fee? Please give your reasons <strong>and</strong> provide anysupport<strong>in</strong>g evidence.46


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesQuestion 20 – Fewer than 7% <strong>of</strong> employment tribunal awards are for morethan £30,000. Do you th<strong>in</strong>k £30,000 is an appropriate level at which to set <strong>the</strong>threshold?191. The majority <strong>of</strong> respondents across all groups did not believe that a higher feeshould be charged for higher value claims (although a majority <strong>of</strong> bus<strong>in</strong>essrespondents did). CAB Scotl<strong>and</strong> stated:Option 2 places an arbitrary threshold on claims over which<strong>the</strong> claimant must pay a significant fee. Claimants who areowed greater amounts <strong>of</strong> money by employers must<strong>the</strong>refore pay a higher, <strong>and</strong> potentially unaffordable, fee <strong>in</strong>order to access justice <strong>and</strong> <strong>the</strong> funds <strong>the</strong>y are entitled to.Option 2 also places no <strong>in</strong>centive on ei<strong>the</strong>r party to seek anearly resolution. Both options risk limit<strong>in</strong>g access to justicefor those with limited means <strong>and</strong> may <strong>the</strong>refore encouragepoor or illegal employer behaviour.192. The ma<strong>in</strong> reasons were:It is a punitive fee punish<strong>in</strong>g those seek<strong>in</strong>g what <strong>the</strong>y are due;The higher fee means Government is try<strong>in</strong>g to eng<strong>in</strong>eer claimants’choices <strong>and</strong> make <strong>the</strong>m claim less;It will drive those claimants who lodge a claim for over £30,000 <strong>in</strong>toentrenched positions by refus<strong>in</strong>g to settle for an award below <strong>the</strong>threshold;It is not just <strong>the</strong> wealthy who will be affected, but low paid claimants canreceive over £30,000 because awards are not only based on <strong>in</strong>come;There is no <strong>in</strong>centive for those with fee remission to claim below <strong>the</strong>threshold amount;Claimants do not choose to have a higher award, <strong>the</strong>y ei<strong>the</strong>r have one<strong>in</strong> fact <strong>and</strong> law or <strong>the</strong>y do not;There appears to be no correlation between <strong>the</strong> fee <strong>and</strong> <strong>the</strong> cost <strong>of</strong>adm<strong>in</strong>ister<strong>in</strong>g <strong>the</strong> claim; <strong>and</strong>A significant number <strong>of</strong> respondents questioned <strong>the</strong> legality <strong>of</strong> <strong>the</strong>threshold <strong>in</strong> relation to <strong>the</strong> UK’s obligations under EU law.193. The majority <strong>of</strong> bus<strong>in</strong>ess respondents agreed that a higher fee should becharged for higher value claims. They also agreed with <strong>the</strong> threshold but forreasons o<strong>the</strong>r than those proposed <strong>in</strong> <strong>the</strong> consultation; pr<strong>in</strong>cipally <strong>the</strong>y support<strong>the</strong> threshold because <strong>the</strong>y believe higher fees would deter greater numbers <strong>of</strong>claims. This may help to expla<strong>in</strong> <strong>the</strong> disparity between <strong>the</strong> majority <strong>of</strong>bus<strong>in</strong>esses support<strong>in</strong>g <strong>the</strong> threshold but only a m<strong>in</strong>ority believ<strong>in</strong>g that it willhelp contribute to creat<strong>in</strong>g greater certa<strong>in</strong>ty for bus<strong>in</strong>ess or improve47


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses194. All groups considered <strong>the</strong> proposed threshold <strong>of</strong> £30,000 to be arbitrary <strong>and</strong>likely to <strong>of</strong>fer limited certa<strong>in</strong>ty or clarity to organisations <strong>in</strong> terms <strong>of</strong> <strong>the</strong>ir liabilitybeyond <strong>the</strong> fact that <strong>the</strong> value <strong>of</strong> a claim sought may be worth more or lessthan £30,000. A small number <strong>of</strong> bus<strong>in</strong>ess groups advocated a lower threshold(such as £26,000 based on <strong>the</strong> national average wage) or more than onethreshold to ensure a larger proportion <strong>of</strong> claimants were subject to <strong>the</strong> higherfee, <strong>and</strong> to better reflect <strong>the</strong> median award level. O<strong>the</strong>r groups also criticised<strong>the</strong> threshold as irrational, <strong>and</strong> unions suggest a level that matches <strong>the</strong> currentmaximum award <strong>in</strong> unfair dismissal claims (£72,300) or <strong>the</strong> maximum amount<strong>in</strong> breach <strong>of</strong> contract claims (£25,000).Question 22 – Do you agree with our view that it is generally higher <strong>in</strong>comeearners who receive awards over £30,000? Please provide any evidence youhave for your views.195. Around a third <strong>of</strong> 97 replies to this question agreed that it is generally higher<strong>in</strong>come earners who receive awards over £30,000. The Council <strong>of</strong> TribunalMembers’ Association agreed that it was usually high earners but with acaveat:Equal pay claims are a major exception as back pay can beclaimed for up to 6 years, so <strong>in</strong>creas<strong>in</strong>g awards for womenwho are, as <strong>the</strong>y <strong>of</strong>ten, are, on relatively low pay.196. Respondents also highlighted that awards for <strong>in</strong>jury to feel<strong>in</strong>gs are completelyunrelated to <strong>in</strong>come levels <strong>and</strong> <strong>of</strong>ten may result <strong>in</strong> an award be<strong>in</strong>g considerablyhigher than any st<strong>and</strong>ard loss <strong>of</strong> earn<strong>in</strong>gs award.Question 23 – Do you agree that we should aim to recover through fees agreater contribution to <strong>the</strong> costs <strong>of</strong> provid<strong>in</strong>g <strong>the</strong> service from those whochoose to make a high value claim (<strong>and</strong> can afford to pay <strong>the</strong> fee)? Do youhave any views on impacts you th<strong>in</strong>k this would have on claimants orrespondents? Please provide any support<strong>in</strong>g evidence for your statement.197. Around 20% <strong>of</strong> replies to this question <strong>in</strong>dicated support for that <strong>the</strong> proposalthat those who sought a higher award should make a greater contribution to<strong>the</strong> costs <strong>of</strong> <strong>the</strong> Tribunal. Of that 20% more than half were from organisationsrepresent<strong>in</strong>g bus<strong>in</strong>ess or employer <strong>in</strong>terests.198. Many respondents objected to <strong>the</strong> use <strong>of</strong> language <strong>in</strong> <strong>the</strong> question that <strong>the</strong>re issomehow a choice over <strong>the</strong> value or worth <strong>of</strong> a claim. It was strongly argued bymultiple respondents that <strong>the</strong>re is no choice <strong>in</strong> <strong>the</strong> amount that a claimantseeks or is awarded, it is <strong>the</strong> amount which <strong>the</strong>y are legally due.199. The Age <strong>and</strong> <strong>Employment</strong> Rights Network commented:48


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesGiv<strong>in</strong>g everyone a right to br<strong>in</strong>g a claim without differentialfees based on <strong>in</strong>come, etc, is <strong>the</strong> best way to ensure equity<strong>and</strong> justice all around. The system should not expectapplicants to pay <strong>the</strong> tribunal system "a cut <strong>of</strong> <strong>the</strong>irw<strong>in</strong>n<strong>in</strong>gs". Hav<strong>in</strong>g a system that is fair <strong>and</strong> equitable at nilor <strong>the</strong> same low cost gives everyone a stake <strong>in</strong> society,protects aga<strong>in</strong>st arbitrary unfairness <strong>and</strong> discourages badtreatment <strong>of</strong> all k<strong>in</strong>ds <strong>of</strong> workers <strong>in</strong> all k<strong>in</strong>ds <strong>of</strong> situations.200. O<strong>the</strong>r comments <strong>in</strong>cluded:The consultation paper does not present any evidence <strong>of</strong> claimantsmak<strong>in</strong>g claims <strong>of</strong> <strong>in</strong>ord<strong>in</strong>ately high value.Higher awards are <strong>of</strong>ten associated with discrim<strong>in</strong>ation claims. Tocharge a higher fee for higher awards risks be<strong>in</strong>g discrim<strong>in</strong>atory <strong>in</strong> itselfThe value <strong>of</strong> a claim <strong>and</strong> ability to pay <strong>the</strong> attendant fee are not directlyrelated (particularly <strong>in</strong> discrim<strong>in</strong>ation claims), contrary to <strong>the</strong> assumptionunderly<strong>in</strong>g this particular proposal.We note that <strong>the</strong> 2010-2011 tribunal statistics show that roughly 10% <strong>of</strong>claimants <strong>in</strong> discrim<strong>in</strong>ation cases were awarded above £30,000, <strong>and</strong>that 31% <strong>of</strong> claimants, who successfully claimed age discrim<strong>in</strong>ation,were awarded above that figure. Not all "high" awards are due to highearn<strong>in</strong>gs. Claims may be brought by low earners unable to work aga<strong>in</strong>ow<strong>in</strong>g to life-chang<strong>in</strong>g acts <strong>of</strong> discrim<strong>in</strong>ation.Question 24 – Do you agree with <strong>the</strong> Option 2 fee proposals? If not, pleaseexpla<strong>in</strong> why.201. In total, respondents were almost 90% aga<strong>in</strong>st <strong>the</strong> Option 2 proposals. Norespondent group supported it. Two thirds <strong>of</strong> bus<strong>in</strong>ess respondents disagreedwith <strong>the</strong> proposals <strong>and</strong> support amongst <strong>the</strong> o<strong>the</strong>r groups was significantlylower.202. However, amongst <strong>the</strong> support for Option 2 <strong>the</strong> Local Government Associationcommented:75% <strong>of</strong> authorities who responded prefer Option 2, <strong>the</strong>ma<strong>in</strong> reason be<strong>in</strong>g that a higher fee payable at <strong>the</strong> issue <strong>of</strong>commencement <strong>of</strong> a claim may be more likely to deterthose from weaker claims from commenc<strong>in</strong>g <strong>the</strong>ir claim <strong>in</strong><strong>the</strong> first place. One authority <strong>in</strong>dicated that <strong>of</strong> <strong>the</strong> 32 claimsit received last year, 11 were withdrawn, <strong>and</strong> it considersthat <strong>the</strong> Option 2 fee structure would reduce <strong>the</strong> number <strong>of</strong>claims be<strong>in</strong>g issued, that are subsequently withdrawn.Authorities also <strong>in</strong>dicate that Option 2 would <strong>in</strong> <strong>the</strong>ir view besimpler to adm<strong>in</strong>istrate, <strong>and</strong> that <strong>the</strong> level 4 fee payablewhere £30,000 or more is payable will provide more49


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsescerta<strong>in</strong>ty <strong>and</strong> encourage greater openness about <strong>the</strong>awards that a respondent faces.203. A majority <strong>of</strong> respondents disagreed with both <strong>the</strong> threshold aspect <strong>and</strong> <strong>the</strong>proposals for a s<strong>in</strong>gle charg<strong>in</strong>g po<strong>in</strong>t at issue. Those issues are covered <strong>in</strong>detail at questions 18-20 <strong>and</strong> question 17, respectively.Question 28 – What sort <strong>of</strong> wider <strong>in</strong>formation <strong>and</strong> guidance do you th<strong>in</strong>k isneeded to help claimants assess <strong>the</strong> value <strong>of</strong> <strong>the</strong>ir claim <strong>and</strong> what issues doyou th<strong>in</strong>k may need to be overcome?204. Respondents were generally sceptical whe<strong>the</strong>r Government provided<strong>in</strong>formation <strong>and</strong> guidance could aid claimants <strong>in</strong> adequately valu<strong>in</strong>g <strong>the</strong>ir claim.It was widely noted that when <strong>the</strong> claim is at its formative stage valuations areparticularly hard to establish. Suggestions for what would be required to helpclaimants do so were:Guidance on <strong>the</strong> Acas website <strong>and</strong> sent out when a claim is issued.St<strong>and</strong>ard advice pack issued from both Acas <strong>and</strong> Tribunal expla<strong>in</strong><strong>in</strong>gstatutory formulas for unfair dismissal awards along with mean/medianfigures <strong>of</strong> awards.Case studies <strong>and</strong> examples <strong>of</strong> previous claims.A telephone helpl<strong>in</strong>e provid<strong>in</strong>g advice.Specialist employment advice to be made available.Signposts to <strong>in</strong>formation/advice/guidance to help <strong>in</strong> onl<strong>in</strong>e <strong>and</strong> writtenliterature.Provision <strong>of</strong> <strong>in</strong>formation <strong>in</strong> hard copy at DWP, law <strong>of</strong>fices, CAB, localGovernment <strong>of</strong>fices.MoJ actively counter<strong>in</strong>g wider press claims.Legal aid ought to be available for advice <strong>and</strong> representation.Flow charts expla<strong>in</strong><strong>in</strong>g how value <strong>of</strong> claims is considered.Quality, free, <strong>in</strong>dependent advice should be made available forclaimants supported by legal aid <strong>and</strong> funded advice centresTemplate schedule <strong>of</strong> loss to be <strong>in</strong>cluded with<strong>in</strong> ET1.Wider publication <strong>of</strong> precedents from range <strong>of</strong> casesOnl<strong>in</strong>e ready reckoner.Proper access to expert legal advice50


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesTransparent, jargon-free advice on where to go to obta<strong>in</strong> legal advice,<strong>the</strong> types <strong>of</strong> claim that can be made <strong>in</strong>clud<strong>in</strong>g remedies <strong>in</strong> those claimtypes.Explanation <strong>of</strong>: claimant’s responsibility how: to mitigate loss, howfuture loss is calculated by <strong>the</strong> tribunal, that calculations for loss <strong>of</strong>earn<strong>in</strong>gs are based on net pay.Establishment <strong>of</strong> a specialist free advice service.No substitute for proper legal advice, flowcharts, questionnaires <strong>and</strong>booklets may help with basics but not assess<strong>in</strong>g litigation risk, <strong>and</strong> arevulnerable to developments <strong>in</strong> law such as revised compo limits. Barem<strong>in</strong>imum for properly funded advice service would be:i. For each claim type, what remedies are availableii. For each remedy, how it is calculatediii. For each calculation, average outcomes <strong>and</strong> explanation <strong>of</strong>variations which apply205. A small number <strong>of</strong> respondents raised <strong>the</strong> concern that <strong>in</strong>creased spend onadvice, guidance <strong>and</strong> o<strong>the</strong>r services may beg<strong>in</strong> to ext<strong>in</strong>guish <strong>the</strong> benefitsexpected to be generated by fees <strong>in</strong> <strong>the</strong> first place.Our consideration <strong>of</strong> responses for <strong>the</strong> Option 2 proposals206. The Government believes that <strong>the</strong> policy aims <strong>of</strong> improv<strong>in</strong>g certa<strong>in</strong>ty forbus<strong>in</strong>ess, <strong>and</strong> expectations <strong>of</strong> claimants, are legitimate <strong>and</strong> worthwhile<strong>in</strong>tentions. However, we are m<strong>in</strong>dful that <strong>the</strong> Option 2 proposals were rejectedacross all respondent groups with less than 20% <strong>of</strong> respondents believ<strong>in</strong>g thatOption 2 would prove to be an effective means <strong>of</strong> match<strong>in</strong>g <strong>the</strong>se policy aims.207. Currently, <strong>the</strong>re is little evidence to substantiate that higher <strong>in</strong>come earnersgenerally receive higher value awards made by employment tribunals. We alsorecognise <strong>the</strong> concerns raised regard<strong>in</strong>g accurately plac<strong>in</strong>g a value on anaward at <strong>the</strong> outset <strong>of</strong> a claim, <strong>and</strong> that fur<strong>the</strong>r work needs to be undertaken toimprove <strong>the</strong> quality <strong>of</strong> <strong>in</strong>formation that will help claimants to properly value <strong>the</strong>irclaims.208. Consequently we will not pursue <strong>the</strong> Option 2 proposals via <strong>the</strong> fee structurefor employment tribunals. However, <strong>in</strong> order to pursue <strong>the</strong> aims <strong>of</strong> improv<strong>in</strong>gcerta<strong>in</strong>ty for bus<strong>in</strong>ess, <strong>and</strong> claimants’ expectations, <strong>the</strong> Government will look ato<strong>the</strong>r options suggested by respondents such as improv<strong>in</strong>g <strong>the</strong> communication<strong>and</strong> advice available dur<strong>in</strong>g an employment dispute.51


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesPart D – Alternative models for employment tribunalsQuestion 29 – Is <strong>the</strong>re an alternative fee charg<strong>in</strong>g system which you wouldprefer? If so, please expla<strong>in</strong> how this would work.209. The majority <strong>of</strong> respondents believe that fees <strong>and</strong> <strong>the</strong> proposed fee levels willdeter meritorious claims with <strong>the</strong> consequence <strong>of</strong> more unresolved disputes.Most alternative proposed solutions were aimed at reduc<strong>in</strong>g <strong>the</strong> current feelevels <strong>and</strong> as well as reduc<strong>in</strong>g <strong>the</strong> burden on claimants.210. Several respondents advocated adopt<strong>in</strong>g a different approach where allclaimants irrespective <strong>of</strong> whe<strong>the</strong>r <strong>the</strong>y made a s<strong>in</strong>gle claim or were with<strong>in</strong> amultiple were charged a fee. This would spread <strong>the</strong> cost over a wider group<strong>and</strong> have <strong>the</strong> effect <strong>of</strong> lower<strong>in</strong>g <strong>the</strong> fee levels payable on a per-person basis.The CAB also suggested that an additional ‘at fault’ fee could be charged onemployers that are unsuccessful <strong>in</strong> defend<strong>in</strong>g a claim at hear<strong>in</strong>g, which <strong>the</strong>ysuggest could also lower <strong>the</strong> fees payable by claimants. CAB say that feelevels <strong>of</strong> ei<strong>the</strong>r £50 or £75 per claimant could raise similar revenue to currentproposals when comb<strong>in</strong>ed with a fee paid by <strong>the</strong> respondent if <strong>the</strong>y wereunsuccessful at hear<strong>in</strong>g. This would be a fee <strong>in</strong> <strong>the</strong> region <strong>of</strong> £300 - £600 <strong>and</strong>paid to <strong>the</strong> employment tribunal. Alternatively <strong>the</strong> Scottish judiciaryrecommended that <strong>the</strong> hear<strong>in</strong>g fee be based upon an estimated hear<strong>in</strong>g length.211. There is no limit on <strong>the</strong> number <strong>of</strong> claimants that can be with<strong>in</strong> a multiple claim.Moreover, while <strong>the</strong> number <strong>of</strong> s<strong>in</strong>gles is relatively stable at around 60,000 perannum <strong>the</strong> number <strong>of</strong> claimants <strong>in</strong> multiples is much harder to predict <strong>and</strong>shows significant annual fluctuations. For example, dur<strong>in</strong>g <strong>the</strong> last three years<strong>the</strong> number <strong>of</strong> claimants <strong>in</strong> multiples has varied from 90,000 to 160,000<strong>in</strong>dividuals.212. This fluctuation <strong>in</strong> claimant count, toge<strong>the</strong>r with <strong>the</strong> unknown effects <strong>of</strong> fees ondem<strong>and</strong> for <strong>the</strong> larger multiple claims (some <strong>of</strong> which current have over 10,000claimants with<strong>in</strong> <strong>the</strong>m, <strong>and</strong> may have to pay total fees <strong>in</strong> excess <strong>of</strong> £1m), wouldmean it will be virtually impossible to set fees with any certa<strong>in</strong>ty to ensure that<strong>in</strong>come targets are met. This means that <strong>in</strong> any given year we (MoJ) couldsignificantly under or over recover on total fee <strong>in</strong>come because a few largemultiple claims did (or did not) happen to be issued. Under recovery <strong>of</strong> fee<strong>in</strong>come requires <strong>of</strong>fsett<strong>in</strong>g cost reductions to be found from o<strong>the</strong>r areas <strong>of</strong> <strong>the</strong>courts <strong>and</strong> tribunals system <strong>and</strong> places added pressure on M<strong>in</strong>istry <strong>of</strong> <strong>Justice</strong>spend<strong>in</strong>g review commitments.213. The response from <strong>the</strong> Scottish judiciary also advocated a flat issue fee asfollows:All claimants, irrespective <strong>of</strong> <strong>the</strong> nature <strong>of</strong> <strong>the</strong> claim <strong>and</strong>whe<strong>the</strong>r <strong>the</strong> claim is lodged as a s<strong>in</strong>gle or part <strong>of</strong> a multipleshould pay a small issue fee (for example, £50)Both/All parties pay a hear<strong>in</strong>g fee. That fee should bedeterm<strong>in</strong>ed not by <strong>the</strong> nature <strong>of</strong> <strong>the</strong> case or <strong>the</strong> amountwhich is claimed but by <strong>the</strong> length <strong>of</strong> <strong>the</strong> hear<strong>in</strong>g which is52


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesfixed as currently happens <strong>in</strong> Scotl<strong>and</strong> <strong>in</strong> both <strong>the</strong> SheriffCourt <strong>and</strong> <strong>the</strong> Court <strong>of</strong> Session. If <strong>the</strong> hear<strong>in</strong>g is only fixedfor 1 hour <strong>the</strong>n a very small sum would be payable by eachparty at a pre-determ<strong>in</strong>ed po<strong>in</strong>t prior to <strong>the</strong> hear<strong>in</strong>g date. Ahear<strong>in</strong>g fixed for half a day would attract a slightly largerfee, one day would cost more <strong>and</strong> so on. If <strong>the</strong> case did notf<strong>in</strong>ish <strong>in</strong> <strong>the</strong> time allocated <strong>and</strong> a fur<strong>the</strong>r hear<strong>in</strong>g wasrequired an additional fee would be required from allparties. When <strong>the</strong> case was determ<strong>in</strong>ed <strong>the</strong> unsuccessfulparty would, <strong>in</strong> normal circumstances, be ordered toreimburse any fees paid by <strong>the</strong> successful party. If a partydid not pay <strong>the</strong> required hear<strong>in</strong>g fee <strong>the</strong>n <strong>the</strong>ir claim orresponse, as <strong>the</strong> case may be, could (<strong>in</strong> appropriatecircumstances) be struck out.214. The Institute <strong>of</strong> Directors, on <strong>the</strong> o<strong>the</strong>r, h<strong>and</strong> favoured a hybrid approach:There are good elements to both options presented <strong>in</strong> <strong>the</strong>consultation document, so we favour a comb<strong>in</strong>ation <strong>of</strong> <strong>the</strong>two – fees for different stages <strong>of</strong> <strong>the</strong> process <strong>and</strong> differenttypes <strong>of</strong> claim, plus higher fees for claims over a certa<strong>in</strong>level (<strong>the</strong> consultation document proposes £30,000). Thefirst element (Option 1) could be <strong>in</strong>troduced earlier bysecondary legislation, while <strong>the</strong> second (Option 2) could be<strong>in</strong>troduced once legislative power has been obta<strong>in</strong>ed.Our consideration <strong>of</strong> responses215. We do not favour charg<strong>in</strong>g a flat fee per claimant as it would remove a centralpr<strong>in</strong>ciple <strong>of</strong> <strong>the</strong> fee proposals which is to charge proportionately accord<strong>in</strong>g to<strong>the</strong> typical resources required to resolve different types <strong>of</strong> claims. Multipleclaims cost HMCTS more to adm<strong>in</strong>ister than s<strong>in</strong>gle claims but <strong>the</strong> cost perclaimant is actually lower as <strong>the</strong> numbers <strong>of</strong> parties <strong>in</strong> each multiple <strong>in</strong>crease.This is why we have decided to <strong>in</strong>troduce <strong>the</strong> fee 'b<strong>and</strong><strong>in</strong>g' approach. Inaddition, <strong>in</strong> respect <strong>of</strong> <strong>the</strong> small number <strong>of</strong> multiple claims received each yearthat <strong>in</strong>volve very large numbers <strong>of</strong> claimants (e.g. 5000+), charg<strong>in</strong>g perclaimant would create difficulties <strong>in</strong> ensur<strong>in</strong>g that customers do not pay morethan <strong>the</strong> typical costs <strong>in</strong>volved <strong>in</strong> resolv<strong>in</strong>g <strong>the</strong>ir dispute.216. A fur<strong>the</strong>r anomaly that could arise is that although <strong>the</strong> median number <strong>of</strong>claimants per multiple claim is 4, <strong>the</strong>re are examples <strong>of</strong> claims that consist <strong>of</strong>over 10,000 <strong>in</strong>dividuals, lead<strong>in</strong>g to vast amounts paid per claim. For example if100 people were to pay a fee <strong>of</strong> £200 <strong>the</strong> total would be £20,000, or 10,000claimants at £200 each would result <strong>in</strong> a total bill <strong>of</strong> £2m to <strong>the</strong> <strong>in</strong>dividuals ororganisation br<strong>in</strong>g<strong>in</strong>g <strong>the</strong> claim, a sum which is significantly higher than <strong>the</strong>cost <strong>of</strong> <strong>the</strong> employment tribunals to determ<strong>in</strong>e <strong>the</strong> claims.53


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses217. We are not persuaded by <strong>the</strong> arguments <strong>in</strong> favour <strong>of</strong> ‘at fault’ fee payable after<strong>the</strong> event. We believe that a system where payment (or remission granted) ismade <strong>in</strong> advance <strong>of</strong> HMCTS <strong>in</strong>curr<strong>in</strong>g <strong>the</strong> cost is <strong>the</strong> best method <strong>of</strong> ensur<strong>in</strong>gthat fees are paid promptly, with <strong>the</strong> m<strong>in</strong>imum amount <strong>of</strong> adm<strong>in</strong>istrative effortwhilst ensur<strong>in</strong>g that <strong>the</strong> taxpayers’ f<strong>in</strong>ancial burden is reduced. Seek<strong>in</strong>g apayment after <strong>the</strong> event also removes any benefit that fees can have <strong>in</strong>encourag<strong>in</strong>g parties to resolve disputes at an early stage <strong>and</strong> to th<strong>in</strong>k morecarefully about <strong>the</strong> alternative options to mak<strong>in</strong>g a formal claim.54


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesPart E – <strong>Employment</strong> Appeal Tribunal (EAT)Question 30 – Do you agree with <strong>the</strong> simplified fee structure <strong>and</strong> our feeproposals for <strong>the</strong> <strong>Employment</strong> Appeal Tribunal? If not, please expla<strong>in</strong> why<strong>and</strong> provide any support<strong>in</strong>g evidence.218. The consultation proposed broadly <strong>the</strong> same fee structure for EAT as Option 1<strong>in</strong> employment tribunals, namely a fee to be charged at issue to cover issue<strong>and</strong> <strong>in</strong>terlocutory work <strong>and</strong> a fur<strong>the</strong>r fee <strong>in</strong> advance <strong>of</strong> <strong>the</strong> hear<strong>in</strong>g. The issuefee cost also covers <strong>the</strong> <strong>in</strong>itial sift, undertaken by a registrar.219. As <strong>the</strong> resource used by an appeal <strong>in</strong> <strong>the</strong> EAT does not vary depend<strong>in</strong>g on <strong>the</strong>type <strong>of</strong> appeal made <strong>and</strong> <strong>the</strong>re is no cost difference between an appeal madeby a s<strong>in</strong>gle appellant <strong>and</strong> one made by multiple appellants, <strong>the</strong> proposed feestructure was simpler <strong>and</strong> restricted to <strong>the</strong> follow<strong>in</strong>g 2 fees namely:Fee Payable by AmountIssue fee Appellant £400Hear<strong>in</strong>g fee Appellant £1200220. The <strong>in</strong>dicative fee levels proposed <strong>in</strong> <strong>the</strong> consultation would have securedaround 55-60% <strong>of</strong> <strong>the</strong> cost <strong>of</strong> runn<strong>in</strong>g <strong>the</strong> EAT <strong>in</strong> 2010/11. The justification forseek<strong>in</strong>g a higher cost recovery rate than <strong>in</strong> employment tribunals is because<strong>the</strong> appellate nature <strong>of</strong> <strong>the</strong> EAT which means that <strong>the</strong> issues had already beenconsidered. All o<strong>the</strong>r elements to <strong>the</strong> proposals were <strong>the</strong> same as employmenttribunals e.g. same limited refunds <strong>and</strong> use <strong>of</strong> <strong>the</strong> HMCTS remissions system.221. Whilst about 70% <strong>of</strong> respondents disagreed with <strong>the</strong> proposals to charge for<strong>the</strong> EAT, it did not provoke <strong>the</strong> same level <strong>of</strong> comment as charg<strong>in</strong>g <strong>in</strong>employment tribunals did. The ma<strong>in</strong> po<strong>in</strong>ts were that <strong>the</strong> fees seem very high,<strong>and</strong> that it is contrary to natural justice to have to pay one tribunal to correct <strong>the</strong>decision <strong>of</strong> ano<strong>the</strong>r. O<strong>the</strong>r comments <strong>in</strong>cluded:The figures used are based upon current runn<strong>in</strong>g costs whereas noadjustment appears to have been made for <strong>the</strong> reduction <strong>in</strong> laymembers.If <strong>the</strong> error is an error <strong>in</strong> judicial decision mak<strong>in</strong>g, no fee should be paid;<strong>Fees</strong> <strong>in</strong> EAT are a fur<strong>the</strong>r barrier to justice which could allow errors <strong>of</strong>law to pass unchallenged;It is for <strong>the</strong> good <strong>of</strong> society that questions <strong>of</strong> doubt over employmenttribunal decisions are determ<strong>in</strong>ed by an upper court so fundamentallywrong that should be charged for;The role/responsibility <strong>of</strong> <strong>the</strong> EAT is to establish case law whichimproves <strong>the</strong> effectiveness <strong>and</strong> efficiency <strong>of</strong> <strong>the</strong> system;55


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesThe assumption that all EAT appeals are <strong>of</strong> same complexity <strong>and</strong>require similar resource to determ<strong>in</strong>e is <strong>in</strong>correct; <strong>and</strong>One fee only should be charged <strong>and</strong> if <strong>the</strong> appeal passes <strong>the</strong> <strong>in</strong>itial siftno fur<strong>the</strong>r fee should be charged because sift should remove allunmeritorious appeals.Our consideration <strong>of</strong> responses222. We do not accept that it is a barrier to justice to charge fees <strong>in</strong> appellatetribunals. We believe that <strong>the</strong>re are clear public policy reasons to not place <strong>the</strong>full burden on taxpayers to fully subsidise a user who has already had <strong>the</strong>benefit <strong>of</strong> a previous judicial decision. We believe our fee <strong>and</strong> remissionproposals will mean that appeals will still be made to <strong>the</strong> EAT <strong>and</strong> access tojustice will be protected. We do not accept that an error <strong>in</strong> judicial decisionmak<strong>in</strong>g should mean no fee is paid. The reason for <strong>the</strong> EAT is to determ<strong>in</strong>epo<strong>in</strong>ts <strong>of</strong> law <strong>and</strong> <strong>in</strong> do<strong>in</strong>g so provide guidance for users as well as <strong>the</strong>employment tribunals’ judiciary. We believe it is reasonable to charge a fee forEAT hear<strong>in</strong>gs where <strong>in</strong> order to f<strong>in</strong>ally determ<strong>in</strong>e <strong>the</strong> claim, this is required.223. We are confident that our cost model shows that EAT cases generally take <strong>the</strong>same amount <strong>of</strong> time to deal with <strong>and</strong> that <strong>the</strong>re are no o<strong>the</strong>r factors (such astype <strong>of</strong> claim) that suggests we should be consider<strong>in</strong>g a more complicated feestructure. The cost model takes <strong>in</strong>to account <strong>the</strong> wider changes proposed <strong>in</strong>employment tribunals <strong>and</strong> <strong>Employment</strong> Appeal Tribunal <strong>in</strong>clud<strong>in</strong>g an estimate<strong>of</strong> <strong>the</strong> reduction <strong>in</strong> <strong>the</strong> use <strong>of</strong> lay members. However, we will be review<strong>in</strong>g <strong>the</strong>cost<strong>in</strong>gs for EAT <strong>and</strong> employment tribunals on an annual basis.224. Respondents raised a number <strong>of</strong> detailed practical issues, such as <strong>the</strong> type <strong>of</strong><strong>in</strong>terlocutory hear<strong>in</strong>gs covered by <strong>the</strong> issue fee, whe<strong>the</strong>r fees will be payablewhen <strong>the</strong> EAT decides to remit to <strong>the</strong> employment tribunals, <strong>and</strong> at what stage<strong>the</strong> hear<strong>in</strong>g fee will be paid. Dur<strong>in</strong>g implementation we will work through <strong>the</strong>seissues, <strong>and</strong> ensure that clear guidance is available but our aim will be to keep<strong>the</strong> pr<strong>in</strong>ciples as simple as possible at commencement. Once implemented wewill use <strong>the</strong> review to assess whe<strong>the</strong>r changes are required.56


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesPart F – Practical arrangementsQuestion 31 – What ways <strong>of</strong> pay<strong>in</strong>g a fee are necessary e.g. credit / debitcards, bank transfers, direct debit, account facilities? When provid<strong>in</strong>g youranswer please consider that each payment method used will have anadditional cost that will be borne by users <strong>and</strong> <strong>the</strong> taxpayer.225. All forms <strong>of</strong> payment were advocated by respondents <strong>in</strong>clud<strong>in</strong>g:CashChequeCredit/debit cardAccount facilities for Trade Unions <strong>and</strong> regular legal representativesPayments at bank <strong>and</strong> post <strong>of</strong>ficeOnl<strong>in</strong>e paymentsBank transfersDirect debit226. Some respondents stated that whatever methods <strong>of</strong> payment are implementedmust be cost effective so as not to underm<strong>in</strong>e revenue generated by this policy.Our consideration <strong>of</strong> responses227. Development for fee payment/collection arrangements will beg<strong>in</strong> shortly afterpublication <strong>of</strong> this response. Accessibility for people with protectedcharacteristics such as <strong>the</strong> disabled <strong>and</strong> elderly along with cost is a keyconcern, <strong>and</strong> we will look to engage with stakeholders <strong>in</strong> particular wi<strong>the</strong>quality groups to ensure that <strong>the</strong> payment process options <strong>and</strong> guidance onuse are accessible.Question 32 – What aspects should be taken <strong>in</strong>to account when consider<strong>in</strong>gcentralisation <strong>of</strong> some stages <strong>of</strong> claim process<strong>in</strong>g <strong>and</strong> fee collection?228. The consultation stated that MoJ would consider whe<strong>the</strong>r, alongside <strong>the</strong>centralisation <strong>of</strong> payments processes, it would be sensible to provide for anyclaims that are not submitted on-l<strong>in</strong>e to be similarly centralised <strong>in</strong> <strong>the</strong>ir <strong>in</strong>itialstages (e.g. issue <strong>and</strong> service <strong>of</strong> <strong>the</strong> claim form ET1). The follow<strong>in</strong>g commentswere received:Centralisation is supported if it reduces costs.Centralisation could have a detrimental effect on quality, transparency,agility <strong>and</strong> accountability on ET services.57


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesInterlocutory requests must rema<strong>in</strong> <strong>in</strong> <strong>the</strong> h<strong>and</strong>s <strong>of</strong> local <strong>of</strong>fices.Submission by fax ought to be available, even if to a centralised po<strong>in</strong>t.Local lodgement is important, especially if pay<strong>in</strong>g by case or seek<strong>in</strong>g aremission approval. Centralisation may restrict that.Reference to problems <strong>in</strong> civil claims required to be lodged at SalfordBus<strong>in</strong>ess Centre.Could result <strong>in</strong> organisations hav<strong>in</strong>g a central place to identify potentialrespondent clients to sell <strong>the</strong>ir services.Separation <strong>of</strong> fee payment from process<strong>in</strong>g <strong>of</strong> claim could lead toconfusion <strong>and</strong> delays.Could create time delays.Centralised <strong>of</strong>fice should deal with posted claims <strong>and</strong> onl<strong>in</strong>eclaims/payment.Could pose difficulties for those without bank accounts.Current arrangements should suffice.Appropriate to consider centralisation <strong>of</strong> account<strong>in</strong>g/collection <strong>and</strong>process<strong>in</strong>g <strong>of</strong> claims.Any decision should be delayed until after <strong>Tribunals</strong> have beendevolved.Centralisation would be helpful <strong>in</strong> allow<strong>in</strong>g an even allocation <strong>of</strong>workload across regions.Must not lead to delays <strong>in</strong> accept<strong>in</strong>g claims <strong>and</strong> notify<strong>in</strong>g parties.The closer that <strong>the</strong> fee payment is to <strong>the</strong> po<strong>in</strong>t <strong>of</strong> use, <strong>the</strong> better it is for<strong>the</strong> claimant. It is a misconception that all claimants will have access tomodern payment methods. Older population may not have access to<strong>in</strong>ternet or credit cards, lower <strong>in</strong>come groups prefer to deal <strong>in</strong> cash only.All methods <strong>of</strong> submitt<strong>in</strong>g must be ma<strong>in</strong>ta<strong>in</strong>ed to take account <strong>of</strong>poorest users.Centralisation unlikely to save costs due to <strong>in</strong>crease expense <strong>in</strong> mov<strong>in</strong>gfiles <strong>and</strong> los<strong>in</strong>g papers etc.Our consideration <strong>of</strong> responses229. The Government is grateful for consideration given by respondents to <strong>the</strong>practical <strong>and</strong> operational impacts. We will be tak<strong>in</strong>g <strong>the</strong>se views <strong>in</strong>to account58


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesas fur<strong>the</strong>r work is undertaken to assess <strong>the</strong> impacts <strong>and</strong> costs <strong>and</strong> benefits <strong>of</strong>mak<strong>in</strong>g <strong>the</strong> required changes to current bus<strong>in</strong>ess processes to facilitate feecollection <strong>and</strong> assessment <strong>of</strong> fee remission applications. We will work toensure <strong>the</strong>re is sufficient <strong>and</strong> timely communication to all service users beforeany changes are <strong>in</strong>troduced.59


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesConclusion <strong>and</strong> next steps1. The responses we have received have been fully considered <strong>and</strong> led to <strong>the</strong>policy changes outl<strong>in</strong>ed <strong>in</strong> this document. The changes are: Merg<strong>in</strong>g <strong>of</strong> levels 2 <strong>and</strong> 3 fee levels; No separate fee charged for seek<strong>in</strong>g written reasons; Re-allocation <strong>of</strong> a small number <strong>of</strong> claims to new fee levels; <strong>and</strong> A reduction <strong>in</strong> <strong>the</strong> number <strong>of</strong> b<strong>and</strong>s for multiple claims from 5 to 3.2. There are some changes to <strong>the</strong> proposed fee levels <strong>and</strong> a summary <strong>of</strong> <strong>the</strong>proposed fee structure is below. Fee levels are <strong>in</strong>itially set at a rate less thanfull cost.3. We will seek to implement <strong>the</strong> amended fee structure <strong>in</strong> <strong>the</strong> summer <strong>of</strong> 2013.We will undertake fur<strong>the</strong>r work with HMCTS staff as well as <strong>the</strong> employmenttribunals <strong>and</strong> EAT judiciary to develop <strong>the</strong> new procedures <strong>and</strong> guidance forstaff <strong>and</strong> users. As part <strong>of</strong> our implementation work we hope groups <strong>and</strong>organisations who regularly use <strong>the</strong> employment tribunals, such as members <strong>of</strong><strong>the</strong> National User Groups <strong>in</strong> Engl<strong>and</strong> & Wales, <strong>and</strong> Scotl<strong>and</strong> as well as <strong>the</strong>equalities groups who have already engaged with us, will help us to considerwhat guidance <strong>and</strong> o<strong>the</strong>r practical ways we can make <strong>the</strong> fee <strong>and</strong> remissionscheme accessible to those who may use <strong>the</strong> tribunal.4. Our plan is to publish <strong>the</strong> wider MoJ consultation on remissions <strong>in</strong> Autumn2012. All those who gave a response to this consultation will be notified <strong>of</strong> <strong>the</strong>consultation. If anyone is <strong>in</strong>terested <strong>in</strong> receiv<strong>in</strong>g this fur<strong>the</strong>r consultation pleaseuse <strong>the</strong> details provided <strong>in</strong> this response to let us know.5. The Government is committed to review<strong>in</strong>g <strong>the</strong> fee structure once implementedto assess its impacts <strong>in</strong> order to consider if changes are needed. The reviewwill seek to:Ensure that those who use <strong>the</strong> employment tribunals system, <strong>and</strong> can affordto pay, do pay a fee as a contribution to <strong>the</strong> cost <strong>of</strong> adm<strong>in</strong>ister<strong>in</strong>g <strong>the</strong>irclaim/appeal;Ensure that <strong>the</strong> remissions system provides that those who can afford to paya fee do so;Ensure that <strong>the</strong> fee charg<strong>in</strong>g process is simple to underst<strong>and</strong> <strong>and</strong> toadm<strong>in</strong>ister;Exam<strong>in</strong>e impacts on equality groups; <strong>and</strong>Verify <strong>the</strong> amount <strong>of</strong> fee <strong>in</strong>come raised aga<strong>in</strong>st <strong>the</strong> models presented <strong>in</strong> <strong>the</strong>Impact Assessment <strong>and</strong> quantify any operational sav<strong>in</strong>gs.60


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesThe f<strong>in</strong>al fee structure proposal - <strong>Employment</strong> tribunals s<strong>in</strong>gle claimsFee Type Level 1 claims Level 2 claimsIssue fee £160 £250Hear<strong>in</strong>g fee £230 £950Multiple claims – level 1Level 1 claims are generally for sums due on term<strong>in</strong>ation <strong>of</strong> employment e.g.unpaid wages, payment <strong>in</strong> lieu <strong>of</strong> notice, redundancy paymentsNumber <strong>of</strong> claimants <strong>in</strong> multiple claim2-10 (2 x <strong>the</strong>s<strong>in</strong>gle fee)11-200 (4 x <strong>the</strong>s<strong>in</strong>gle fee)over 200 (6 x<strong>the</strong> s<strong>in</strong>gle fee)Issue fee £320 £640 £960Hear<strong>in</strong>g fee £460 £920 £1380Total £780 £1560 £2340Multiple claims – level 2 claim fee levelsLevel 2 claims <strong>in</strong>clude those relat<strong>in</strong>g to unfair dismissal, discrim<strong>in</strong>ation compla<strong>in</strong>ts,equal pay claims <strong>and</strong> claims aris<strong>in</strong>g under <strong>the</strong> Public Information Disclosure ActNumber <strong>of</strong> claimants <strong>in</strong> multiple claim2-10 (2 x <strong>the</strong>s<strong>in</strong>gle fee)11-200 (4 x <strong>the</strong>s<strong>in</strong>gle fee)over 200 (6 x<strong>the</strong> s<strong>in</strong>gle fee)Issue fee £500 £1000 £1500Hear<strong>in</strong>g fee £1900 £3800 £5700Total £2400 £4800 £7200O<strong>the</strong>r feesReviewDefaultJudgmentApplication todismissfollow<strong>in</strong>gsettlementMediation by <strong>the</strong>judiciaryCounter-claim Applicationfor reviewLevel 1 £100 £60 - £160 £100Level 2 £100 £60 £600 - £350<strong>Employment</strong> Appeal Tribunal – proposed fee levelsAppeal fee Hear<strong>in</strong>g fee TotalEAT fee £400 £1200 £160061


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesConsultation Co-ord<strong>in</strong>ator contact detailsIf you have any comments about <strong>the</strong> way this consultation was conducted youshould contact Sheila Morson on 020 3334 4498, or email her at :sheila.morson@justice.gsi.gov.uk.Alternatively, you may wish to write to <strong>the</strong> address below:M<strong>in</strong>istry <strong>of</strong> <strong>Justice</strong>Consultation Co-ord<strong>in</strong>atorBetter Regulation UnitAnalytical Services7th Floor, 7:02102 Petty FranceLondon SW1H 9AJ62


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesThe consultation criteriaThe seven consultation criteria are as follows:1. When to consult – Formal consultations should take place at a stage where<strong>the</strong>re is scope to <strong>in</strong>fluence <strong>the</strong> policy outcome.2. Duration <strong>of</strong> consultation exercises – Consultations should normally last forat least 12 weeks with consideration given to longer timescales where feasible<strong>and</strong> sensible.3. Clarity <strong>of</strong> scope <strong>and</strong> impact – Consultation documents should be clear about<strong>the</strong> consultation process, what is be<strong>in</strong>g proposed, <strong>the</strong> scope to <strong>in</strong>fluence <strong>and</strong><strong>the</strong> expected costs <strong>and</strong> benefits <strong>of</strong> <strong>the</strong> proposals.4. Accessibility <strong>of</strong> consultation exercises – Consultation exercises should bedesigned to be accessible to, <strong>and</strong> clearly targeted at, those people <strong>the</strong> exerciseis <strong>in</strong>tended to reach.5. The burden <strong>of</strong> consultation – Keep<strong>in</strong>g <strong>the</strong> burden <strong>of</strong> consultation to am<strong>in</strong>imum is essential if consultations are to be effective <strong>and</strong> if consultees’ buy<strong>in</strong>to <strong>the</strong> process is to be obta<strong>in</strong>ed.6. Responsiveness <strong>of</strong> consultation exercises – Consultation responses shouldbe analysed carefully <strong>and</strong> clear feedback should be provided to participantsfollow<strong>in</strong>g <strong>the</strong> consultation.7. Capacity to consult – Officials runn<strong>in</strong>g consultations should seek guidance <strong>in</strong>how to run an effective consultation exercise <strong>and</strong> share what <strong>the</strong>y have learnedfrom <strong>the</strong> experience.These criteria must be reproduced with<strong>in</strong> all consultation documents.63


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesAnnex A – List <strong>of</strong> respondentsAdvice Services AllianceAdvisory, Conciliation <strong>and</strong> Arbitration Service (Acas)Age UKARAG Legal ServicesAssociation <strong>of</strong> CollegesAssociation <strong>of</strong> <strong>Employment</strong> Tribunal Members, LondonAssociation <strong>of</strong> Recruitment CompaniesAssociation <strong>of</strong> Teachers <strong>and</strong> LecturersBirm<strong>in</strong>gham Law SocietyBrighton & Hove Unwaged Advice & Rights CentreBritish Chamber <strong>of</strong> CommerceBritish Retail ConsortiumCABCAB FifeCAB Scotl<strong>and</strong>Care First Management Services LimitedChartered Institute <strong>of</strong> JournalistsChartered Institute <strong>of</strong> Personnel <strong>and</strong> DevelopmentConfederation <strong>of</strong> British IndustryCouncil <strong>of</strong> <strong>Employment</strong> JudgesCouncil <strong>of</strong> Tribunal Members' AssociationsCroner, part <strong>of</strong> Wolters Kluwer UK LtdCumbria Law CentreDAWN (Dignity At Work Now)64


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesDiscrim<strong>in</strong>ation Law AssociationEdw<strong>in</strong>a Hart MP - Welsh GovernmentEEF - <strong>the</strong> manufacturers' organisationELAElectrical Contractors' Association (ECA)<strong>Employment</strong> Judges <strong>in</strong> Scotl<strong>and</strong><strong>Employment</strong> Law Bar AssociationEng<strong>in</strong>eer<strong>in</strong>g Construction Industry Tra<strong>in</strong><strong>in</strong>g BoardEquality <strong>and</strong> Human Rights Commission (EHRC)Equality Diversity ForumEquityEthnic M<strong>in</strong>ority Law CentreEversheds SolicitorsFederation <strong>of</strong> Small Bus<strong>in</strong>essesFood <strong>and</strong> Dr<strong>in</strong>k FederationGarden Court ChambersGlasgow City CouncilGMBHill<strong>in</strong>gdon Borough CouncilHRXechangeIncorporated Association <strong>of</strong> MusiciansInstitute <strong>of</strong> DirectorsInstitute <strong>of</strong> <strong>Employment</strong> RightsJohn Stamford AssociatesKalayaansKent Law Cl<strong>in</strong>ic65


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesLambeth Law CentreLaw Centre FederationLaw SocietyLaw Society Scotl<strong>and</strong>Liverpool Law SocietyLocal Government AssociationLow Pay CommissionLyons Davidson SolicitorsMart<strong>in</strong> Searle SolicitorsMaternity ActionMat<strong>the</strong>w Rowe (Lay Member)M<strong>in</strong>dMorrisons/USDAWNASUWTNAT (National AIDS Trust)National Union <strong>of</strong> Rail, Maritime <strong>and</strong> Transport WorkersNationwideNautilusNewspaper SocietyNorth West <strong>Employment</strong> LawNorthumbria Law SchoolNUJNUTPattison Brewer SolsPay <strong>and</strong> <strong>Employment</strong> Rights ServicePolice Federation <strong>of</strong> Engl<strong>and</strong> <strong>and</strong> Wales66


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesPresident <strong>of</strong> <strong>Employment</strong> <strong>Tribunals</strong> (Engl<strong>and</strong> <strong>and</strong> Wales)ProspectPublic <strong>and</strong> Commercial Services Union (PCS)Public Concern at WorkQueen Mary's College, University <strong>of</strong> LondonRBS Plc Mentor ServicesRoyal College <strong>of</strong> Nurs<strong>in</strong>gScottish Legal Advisory Group (SCOLAG)Scottish TUCSimpson & MarwickSimpson Millar LLPThe Adm<strong>in</strong>istrative <strong>Justice</strong> <strong>and</strong> <strong>Tribunals</strong> CouncilThe Age <strong>and</strong> <strong>Employment</strong> NetworkThe Automobile AssociationThe Construction Industry Tra<strong>in</strong><strong>in</strong>g BoardThe University <strong>of</strong> SheffieldTheodore Huckle QC - Welsh GovernmentThompsons SolsTransport for LondonTransport Salaried Staffs' AssociationTravers Smith SolsTUCTunbridge Wells Citizens Advice BureauUK's Race Equality NetworkUnion <strong>of</strong> Construction, Allied Trades <strong>and</strong> Technicians (UCATT)Union <strong>of</strong> Shop Distributive <strong>and</strong> Allied Workers67


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesUNISON Scotl<strong>and</strong>UniteUniversity <strong>and</strong> College UnionUniversity <strong>of</strong> Central LancashireUniversity <strong>of</strong> Strathclyde Law Cl<strong>in</strong>icUniversity <strong>of</strong> UlsterWork<strong>in</strong>g FamiliesYorkshire <strong>and</strong> Humberside <strong>Employment</strong> Rights NetworkZurich Insurance plcNb. There were a fur<strong>the</strong>r 29 submissions from <strong>in</strong>dividuals who responded <strong>in</strong> aprivate capacity.68


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesAnnex B – HMCTS Civil Courts Remission SystemHM Courts <strong>and</strong> <strong>Tribunals</strong> Service provides a fee remission system for users <strong>of</strong> <strong>the</strong>English <strong>and</strong> Welsh civil courts. A system <strong>of</strong> fee waivers is available to those whowould have difficulty pay<strong>in</strong>g a court fee <strong>and</strong> meet <strong>the</strong> appropriate criteria. An<strong>in</strong>dividual may be eligible for a full remission (where no fee is payable) or a partremission (where a contribution towards <strong>the</strong> fee is required). Anyone who seeks aremission from pay<strong>in</strong>g a fee, ei<strong>the</strong>r <strong>in</strong> full or <strong>in</strong> part, must apply to do so at <strong>the</strong> time<strong>of</strong> mak<strong>in</strong>g <strong>the</strong> application or at any time when a fee is due <strong>and</strong> providedocumentary pro<strong>of</strong> <strong>of</strong> <strong>the</strong>ir f<strong>in</strong>ancial eligibility. There are three types <strong>of</strong> remissionsas follows:Remission 1 – provides a full remission (i.e. no fee is payable) if <strong>the</strong> applicantis <strong>in</strong> receipt <strong>of</strong> one <strong>of</strong> <strong>the</strong> follow<strong>in</strong>g stated benefits:Income SupportIncome-based Jobseeker’s AllowancePension Credit guarantee creditIncome-related <strong>Employment</strong> <strong>and</strong> Support AllowanceWork<strong>in</strong>g Tax Credit but not also receiv<strong>in</strong>g Child Tax CreditRemission 2 - provides a full remission (i.e. no fee is payable) if <strong>the</strong> applicant’sannual gross <strong>in</strong>come <strong>and</strong> that <strong>of</strong> <strong>the</strong>ir partner (if <strong>the</strong>y are a couple) is calculatedto be not more than <strong>the</strong> amounts shown <strong>in</strong> <strong>the</strong> table below:Gross annual <strong>in</strong>come with: S<strong>in</strong>gle CoupleNo children £13,000 £18,0001 child £15,930 £20,9302 children £18,860 £23,860If <strong>the</strong> party pay<strong>in</strong>g <strong>the</strong> fee has more than 2 children <strong>the</strong>n <strong>the</strong> relevant amount <strong>of</strong>gross annual <strong>in</strong>come is <strong>the</strong> amount specified <strong>in</strong> <strong>the</strong> table for 2 children plus <strong>the</strong>sum <strong>of</strong> £2,930 for each additional childRemission 3 - provides a full or part remission (i.e. ei<strong>the</strong>r no fee or acontribution towards <strong>the</strong> fee is payable) based on an <strong>in</strong>come 17 <strong>and</strong> expendituremeans test to calculate <strong>the</strong>ir (<strong>and</strong>, if applicable, <strong>the</strong>ir partner’s) monthlydisposable <strong>in</strong>come:17 A number <strong>of</strong> benefits are excluded from <strong>the</strong> calculation <strong>of</strong> <strong>in</strong>come <strong>in</strong> remissions 2 <strong>and</strong> 3. These <strong>in</strong>clude Carer’sAllowance, Disability Liv<strong>in</strong>g Allowance, Exceptionally Severe Disablement Allowance <strong>and</strong> Severe DisablementAllowance. The complete list can be found at page 7 <strong>of</strong> <strong>the</strong> EX160 “Court <strong>Fees</strong> – Do I Have To Pay Them?”leaflet, found here: http://hmctscourtf<strong>in</strong>der.justice.gov.uk/courtf<strong>in</strong>der/forms/ex160a-eng.pdf69


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responses No fee payable if monthly disposable <strong>in</strong>come is £50 or less; If monthly disposable <strong>in</strong>come is more than £50 but does not exceed £210,an amount equal to one-quarter <strong>of</strong> every £10 <strong>of</strong> <strong>the</strong> party’s monthlydisposable monthly <strong>in</strong>come is payable, up to a maximum <strong>of</strong> £50; If monthly disposable <strong>in</strong>come is more than £250, an amount equal to £50plus one-half <strong>of</strong> every £10 over £200 <strong>of</strong> <strong>the</strong> party’s monthly disposable<strong>in</strong>come is payable.There are also 3 fixed allowances permitted as part <strong>of</strong> <strong>the</strong> means test for thiscriterion:PartnerDependant ChildrenGeneral Liv<strong>in</strong>g Expenses£159 18 a month£244* a month per child£315* a monthFor example, where a person’s monthly disposable <strong>in</strong>come is calculated between£50 <strong>and</strong> £59.99, <strong>the</strong>y will contribute £12.50 on each occasion that a fee is requiredto be paid; where <strong>the</strong> disposable <strong>in</strong>come is calculated between £340 <strong>and</strong> £349.99,<strong>the</strong> contribution will be £120. To assist users, a table sett<strong>in</strong>g out <strong>the</strong> contributionspayable has been created <strong>and</strong> is provided <strong>in</strong> Annex C.The table below shows <strong>the</strong> contributions currently payable <strong>in</strong> <strong>the</strong> HMCTSmodel.DisposableMonthlyIncomeContributionDisposableMonthlyIncomeContributionDisposableMonthlyIncomeContribution£ £ £ £ £ £50 – 59* 12.50 340 – 349 120.00 630 – 639 265.0060 – 69 15.00 350 – 359 125.00 640 – 649 270.0070 – 79 17.50 360 – 369 130.00 650 – 659 275.0080 – 89 20.00 370 – 379 135.00 660 – 669 280.0090 – 99 22.50 380 – 389 140.00 670 – 679 285.00100 – 109 25.00 390 – 399 145.00 680 – 689 290.00110 – 119 27.50 400 – 409 150.00 690 – 699 295.00120 – 129 30.00 410 – 419 155.00 700 – 709 300.00130 – 139 32.50 420 – 429 160.00 710 – 719 305.00140 – 149 35.00 430 – 439 165.00 720 – 729 310.00150 – 159 37.50 440 – 449 170.00 730 – 739 315.00160 – 169 40.00 450 – 459 175.00 740 – 749 320.00170 – 179 42.50 460 – 469 180.00 750 – 759 325.0018 The amounts conta<strong>in</strong>ed <strong>in</strong> this table for an <strong>in</strong>dividual (<strong>and</strong> couple) are based on <strong>the</strong> ‘MonthlyDisposable Income’ b<strong>and</strong>s which are used by <strong>the</strong> Legal Services Commission to calculate how muchsomeone would pay towards <strong>the</strong>ir case when assess<strong>in</strong>g Legal Aid.70


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesDisposableMonthlyIncomeContributionDisposableMonthlyIncomeContributionDisposableMonthlyIncomeContribution180 – 189 45.00 470 – 479 185.00 760 – 769 330.00190 – 199 47.50 480 – 489 190.00 770 – 779 335.00200 – 209 50.00 490 – 499 195.00 780 – 789 340.00210 – 219 55.00 500 – 509 200.00 790 – 799 345.00220 – 229 60.00 510 – 519 205.00 800 – 809 350.00230 – 239 65.00 520 – 529 210.00 810 – 819 355.00240 – 249 70.00 530 – 539 215.00 820 – 829 360.00250 – 259 75.00 540 – 549 220.00 830 – 839 365.00260 – 269 80.00 550 – 559 225.00 840 – 849 370.00270 – 279 85.00 560 – 569 230.00 850 – 859 375.00280 – 289 90.00 570 – 579 235.00 860 – 869 380.00290 – 299 95.00 580 – 589 240.00 870 – 879 385.00300 – 309 100.00 590 – 599 245.00 880 – 889 390.00310 – 319 105.00 600 – 609 250.00 890 – 899 395.00320 – 329 110.00 610 – 619 255.00 900 –909 400.00330 – 339 115.00 620 – 629 260.00 910 – 919** 405.00*each range ends with .99p**<strong>the</strong> contribution will <strong>in</strong>crease by £5 for every additional £10 over £919A remissions policy broadly <strong>in</strong> l<strong>in</strong>e with that <strong>in</strong> <strong>the</strong> civil courts would also be madeavailable to <strong>in</strong>dividual claimants who participate <strong>in</strong> a multiple claim. This wouldmean that where <strong>the</strong> details <strong>of</strong> <strong>the</strong> claimants were submitted <strong>in</strong> <strong>the</strong> one claim form<strong>and</strong> no claimants <strong>in</strong> <strong>the</strong> multiple claim were entitled to a remission, <strong>the</strong> full feewould be payable. Where a sub-group <strong>of</strong> claimants <strong>in</strong> a multiple claim is entitled toa remission, <strong>the</strong>n <strong>the</strong> rema<strong>in</strong><strong>in</strong>g claimants <strong>in</strong> <strong>the</strong> group would be required to pay<strong>the</strong> total relevant issue fee. The same pr<strong>in</strong>ciple will apply when payment <strong>of</strong> <strong>the</strong>hear<strong>in</strong>g fee is due – i.e. where a sub-group <strong>of</strong> claimants is not entitled to aremission, responsibility for payment <strong>of</strong> <strong>the</strong> hear<strong>in</strong>g fee would rest with that group.71


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesAnnex C – Draft schedule <strong>of</strong> fee levels to which ET claimsare allocatedDescriptorSuffer a detriment <strong>and</strong>/or dismissal result<strong>in</strong>gfrom a failure to allow an employee to beaccompanied or to accompany a fellowemployee at a discipl<strong>in</strong>ary/grievance hear<strong>in</strong>gApplication for a declaration that <strong>the</strong><strong>in</strong>clusion <strong>of</strong> discrim<strong>in</strong>atory terms/rules with<strong>in</strong>certa<strong>in</strong> agreements or rules causes <strong>the</strong>aforesaid to be <strong>in</strong>validOrig<strong>in</strong>at<strong>in</strong>gLegislationEReIA 1999s.10–12E A 2010 s.145<strong>and</strong> 146(1)Application by an employee, <strong>the</strong>irTULR(C)A 1992representative or trade union for a protective s.188–189award as a result <strong>of</strong> an employer’s failure toconsult over a redundancy situationBreach <strong>of</strong> ContractBreach <strong>of</strong> contract<strong>and</strong> s.3 ETA 1996& SI 1994/1623<strong>and</strong> (<strong>in</strong> Scotl<strong>and</strong>)SI 1994/1624Failure <strong>of</strong> <strong>the</strong> employer to consult with anemployee representative or trade unionabout a proposed contract<strong>in</strong>g out <strong>of</strong> apension schemeApplication or compla<strong>in</strong>t by <strong>the</strong> EHRC <strong>in</strong>respect <strong>of</strong> discrim<strong>in</strong>atory advertisements or<strong>in</strong>structions or pressure to discrim<strong>in</strong>ate(<strong>in</strong>clud<strong>in</strong>g prelim<strong>in</strong>ary action before a claimto <strong>the</strong> county court)Reg 4 <strong>of</strong>OPS(CO)R 1996E A 2010 s.13–14,19, 26–27 <strong>and</strong> 120Suffered a detriment, discrim<strong>in</strong>ation, E A 2010 s.13–14,<strong>in</strong>clud<strong>in</strong>g <strong>in</strong>direct discrim<strong>in</strong>ation, harassment 19, 26–27 <strong>and</strong> 120or victimisation or discrim<strong>in</strong>ation based onassociation or perception on grounds <strong>of</strong> ageSuffered a detriment, discrim<strong>in</strong>ation<strong>in</strong>clud<strong>in</strong>g <strong>in</strong>direct discrim<strong>in</strong>ation, <strong>and</strong>discrim<strong>in</strong>ation based on association orperception, harassment or victimisation<strong>and</strong>/or dismissal on grounds <strong>of</strong> disability orfailure <strong>of</strong> employer to make reasonableadjustmentsSuffered a detriment <strong>and</strong>/or dismissalresult<strong>in</strong>g from requir<strong>in</strong>g time <strong>of</strong>f for o<strong>the</strong>r(non-work but not Health <strong>and</strong> Safety) duties,study, tra<strong>in</strong><strong>in</strong>g or seek<strong>in</strong>g workE A 2010 s.13–15,19 – 21, 26–27,120 <strong>and</strong>Schedule 8ERA 1996 s.46–48, 102–103, 105,108 <strong>and</strong> 111<strong>Fees</strong>LevelIssue Hear<strong>in</strong>gfee feeLevel 2 £250 £950Level 1 £160 £230Level 2 £250 £950Level 1 £160 £230Level 1 £160 £230Level 1 £160 £230Level 2 £250 £950Level 2 £250 £950Level 2 £250 £95072


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesOrig<strong>in</strong>at<strong>in</strong>gDescriptorLegislationSuffered a detriment, discrim<strong>in</strong>ation E A 2010 s.13–14,<strong>in</strong>clud<strong>in</strong>g <strong>in</strong>direct discrim<strong>in</strong>ation,19, 26–27 <strong>and</strong> 120discrim<strong>in</strong>ation based on association orperception, harassment or victimisation ongrounds <strong>of</strong> religion or beliefSuffered a detriment, discrim<strong>in</strong>ation E A 2010 s.13–14,<strong>in</strong>clud<strong>in</strong>g <strong>in</strong>direct discrim<strong>in</strong>ation,19, 26–27 <strong>and</strong> 120discrim<strong>in</strong>ation based on association orperception, harassment or victimisation ongrounds <strong>of</strong> sexual orientationApplication by <strong>the</strong> Secretary <strong>of</strong> State for <strong>Employment</strong>Bus<strong>in</strong>ess, Innovation & Skills to prohibit a Agencies Act 1973person from runn<strong>in</strong>g an <strong>Employment</strong> Agency s3A <strong>and</strong> 3CFailure to provide equal pay for equal value E A 2010 s.64,work120, 127 <strong>and</strong> 128Failure <strong>of</strong> <strong>the</strong> employer to consult with an TUPE 2006 Regemployee rep. or trade union about a 13–15proposed transferSuffer a detriment <strong>and</strong>/or dismissal forclaim<strong>in</strong>g under <strong>the</strong> flexible work<strong>in</strong>gregulations or be subject to a breach <strong>of</strong>procedureApplication by an employee that anemployer has failed to pay a protectedaward as ordered by a tribunalFailure to pay remuneration whilstsuspended from work for health <strong>and</strong> safetyreasons whilst pregnant or on mat. leaveFailure to provide a written statement <strong>of</strong>terms <strong>and</strong> conditions <strong>and</strong> any subsequentchanges to those termsSuffered less favourable treatment <strong>and</strong>/ordismissal as a fixed term employee, than afull time employee or, on becom<strong>in</strong>gpermanent, failed to receive a writtenstatement <strong>of</strong> confirmation from employerFailure to allow time <strong>of</strong>f for trade unionactivities or duties, for ante-natal care or forpublic dutiesFailure to provide aguarantee paymentFailure to pay remuneration whilstsuspended for medical reasonsERA 1996 s.47E,80F–80G 94 <strong>and</strong>104CFWR 2002TULR(C)A 1992s.190 <strong>and</strong> 192ERA 1996 s.67–68D <strong>and</strong> 70ERA 1996 s.1, 4, 8<strong>and</strong> 11FTE 2002 Regs 3,6 to 9TULR(C)A 1992s.168–170;ERA 1996 s.50, 55<strong>and</strong> 56ERA 1996s.28–34ERA 1996 s.64<strong>and</strong> 70<strong>Fees</strong>LevelIssue Hear<strong>in</strong>gfee feeLevel 2 £250 £950Level 2 £250 £950Level 1 £160 £230Level 2 £250 £950Level 2 £250 £950Level 2 £250 £950Level 1 £160 £230Level 1 £160 £230Level 1 £160 £230Level 2 £250 £950Level 1 £160 £230Level 1 £160 £230Level 1 £160 £23073


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesDescriptorFailure to allow time <strong>of</strong>f to seek work dur<strong>in</strong>ga redundancy situationFailure <strong>of</strong> an employer to comply with anaward by a tribunal follow<strong>in</strong>g a f<strong>in</strong>d<strong>in</strong>g that<strong>the</strong> employer had previously failed to consultabout a proposed transfer <strong>of</strong> an undertak<strong>in</strong>gFailure to allow or to pay for time <strong>of</strong>f for care<strong>of</strong> dependants, union learn<strong>in</strong>grepresentatives duties, pension schemetrustee duties, employee representativesduties, young person study<strong>in</strong>g/tra<strong>in</strong><strong>in</strong>g <strong>and</strong>European Works Council dutiesFailure to provide a written pay statement oran adequate pay statementFailure to provide a written statement <strong>of</strong>reasons for dismissal or <strong>the</strong> contents <strong>of</strong> <strong>the</strong>statement are disputedAppeal aga<strong>in</strong>st an enforcement,improvement or prohibition notice imposedby <strong>the</strong> HSE or Environmental HealthInspector, or by <strong>the</strong> Environment AgencyFailure to pay for or allow time <strong>of</strong>f to carryout Safety Rep duties or undertake tra<strong>in</strong><strong>in</strong>gSuffer a detriment, dismissal or redundancyfor health <strong>and</strong> safety reasonsApplication for <strong>in</strong>terim reliefFailure by <strong>the</strong> SOS to make an <strong>in</strong>solvencypayment <strong>in</strong> lieu <strong>of</strong> wages <strong>and</strong>/or redundancyAppeal aga<strong>in</strong>st <strong>the</strong> levy assessment <strong>of</strong> anIndustrial Tra<strong>in</strong><strong>in</strong>g Board<strong>Fees</strong>Orig<strong>in</strong>at<strong>in</strong>gIssue Hear<strong>in</strong>gLegislation Level fee feeERA 1996 s.52 Level 1 £160 £230TULR(C)A 1992s.188, 188A, 190<strong>and</strong> 192ERA 1996 s 57A to63C TICER 1999Reg 25, 26, 27ERA 1996 s.8, 9<strong>and</strong> 11ERA 1996 s.92<strong>and</strong> 93REACH Regs2008, reg 21 orHSWA 1974s.24(2) or COMAH1999 s.18Health & Safety atWork etc Act 1974s.48 <strong>and</strong> 80SRSC 1977 Reg.4, 11; HSCE 1996Reg. 7, Sch. 1ERA 1996 s.44,48, 94, 100, 105<strong>and</strong> 111ERA 1996 s.128 orTULR(C)A 1992s161–167ERA 1996s182 <strong>and</strong> 188Relevant IndustrialTra<strong>in</strong><strong>in</strong>g LevyOrder – ei<strong>the</strong>rConstruction orEng<strong>in</strong>eer<strong>in</strong>gConstruction BoardLevel 1 £160 £230Level 2 £250 £950Level 2 £250 £950Level 2 £250 £950Level 1 £160 £230Level 1 £160 £230Level 2 £250 £950Level 2 £250 £950Level 1 £160 £230Level 1 £160 £23074


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesDescriptorSuffer a detriment <strong>and</strong>/or dismissal ongrounds <strong>of</strong> pregnancy, child birth ormaternityAppeal aga<strong>in</strong>st an enforcement or penaltynotice issued by HMRCSuffer a detriment <strong>and</strong>/or dismissal relatedto failure to pay <strong>the</strong> m<strong>in</strong>imum wage or allowaccess to recordsOrig<strong>in</strong>at<strong>in</strong>gLegislationERA 1996 s.47C,48, 94, 99 <strong>and</strong> 111MPL 1999 Regs19–20PAL Regs 2002regs 28–29NMWA 1998s.19CERA 1996s.94, 104A, 105,<strong>and</strong> 111NMWA 1998 s.10,11 <strong>and</strong> 23<strong>Fees</strong>Issue Hear<strong>in</strong>gLevel fee feeLevel 2 £250 £950Level 1 £160 £230Level 2 £250 £950Appeal aga<strong>in</strong>st an unlawful act on a notice EA 2006 s.21 Level 1 £160 £230issued by <strong>the</strong> EHRCFailure <strong>of</strong> <strong>the</strong> employer to comply with acertificate <strong>of</strong> exemption or to deduct fundsfrom employees pay <strong>in</strong> order to contribute toa trade union political fundTULR(C)A 1992s.86 <strong>and</strong> 87Level 2 £250 £950Failure <strong>of</strong> <strong>the</strong> employer to preventunauthorised or excessive deductions <strong>in</strong> <strong>the</strong>form <strong>of</strong> union subscriptionsFailure <strong>of</strong> <strong>the</strong> Secretary <strong>of</strong> State to payunpaid contributions to a pensions schemefollow<strong>in</strong>g an application for payment to bemadeSuffered a detriment <strong>and</strong>/or dismissal due toexercis<strong>in</strong>g rights under <strong>the</strong> Public InterestDisclosure ActSuffer a detriment <strong>and</strong>/or dismissal due torequest<strong>in</strong>g or tak<strong>in</strong>g paternity or adoptionleave or time <strong>of</strong>f to assist a dependantSuffer less favourable treatment <strong>and</strong>/ordismissal as a result <strong>of</strong> be<strong>in</strong>g a part timeemployee by comparison to a full timeemployeeTULR(C)A 1992s.68 <strong>and</strong> 68APensions SchemesAct 1993 s.124<strong>and</strong> 126ERA 1996s.47B, 48, 94,103A, 105, <strong>and</strong>111ERA 1996 s.47C,48, 57A <strong>and</strong> 80MPL 1999 Regs 19PAL Regs 2002Reg. 28PTW 2000Regs. 5, 7, 8ERA 1996 s.105Level 1 £160 £230Level 1 £160 £230Level 2 £250 £950Level 2 £250 £950Level 2 £250 £950Failure to pay a redundancy payment ERA 1996 Level 1 £160 £230s.135, 163 <strong>and</strong> 177Failure <strong>of</strong> <strong>the</strong> SOS to pay a redundancypayment follow<strong>in</strong>g an application to <strong>the</strong> NIfundERA 1996s.166 <strong>and</strong> 170Level 1 £160 £23075


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesDescriptorSuffered a detriment, discrim<strong>in</strong>ation<strong>in</strong>clud<strong>in</strong>g <strong>in</strong>direct discrim<strong>in</strong>ation,discrim<strong>in</strong>ation based on association orperception, harassment or victimisation ongrounds <strong>of</strong> race or ethnic orig<strong>in</strong>Suffer a detriment <strong>and</strong>/or dismissal forrefus<strong>in</strong>g to work on a SundaySuffered a detriment, discrim<strong>in</strong>ation<strong>in</strong>clud<strong>in</strong>g <strong>in</strong>direct discrim<strong>in</strong>ation,discrim<strong>in</strong>ation based on association orperception, harassment or victimisation ongrounds <strong>of</strong> sex, marriage <strong>and</strong> civilpartnership or gender reassignmentSuffered less favourable treatment <strong>and</strong>/ordismissal as a temp. employee than a fulltime employeeSuffer discrim<strong>in</strong>ation <strong>in</strong> obta<strong>in</strong><strong>in</strong>gemployment due to membership or nonmembership<strong>of</strong> a trade union; or refusedemployment or suffered a detriment forreasons related to a blacklist.Orig<strong>in</strong>at<strong>in</strong>gLegislationE A 2010s.13–14, 19,26–27 <strong>and</strong> 120ERA 1996s.45, 48, 94 101,105 <strong>and</strong> 111E A 2010 s.13–14,16, 18, 19, 26–27<strong>and</strong> 120<strong>Fees</strong>Issue Hear<strong>in</strong>gLevel fee feeLevel 2 £250 £950Level 2 £250 £950Level 2 £250 £950FTE Regs 2002 Level 2 £250 £950TULR(C)A 1992s.137 <strong>and</strong> 139ERA 1999 s.104FERA 1999(Blacklist) Regs2010 (SI 2010/493)Suffer a detriment <strong>and</strong>/or dismissal relat<strong>in</strong>g TULR(C)A 1992to be<strong>in</strong>g, not be<strong>in</strong>g or propos<strong>in</strong>g to become a s.145A–145C,trade union member146–147 <strong>and</strong> 152–160ERA 1996 Part X(a) Failure <strong>of</strong> <strong>the</strong> employer to consult orreport about tra<strong>in</strong><strong>in</strong>g <strong>in</strong> relation to abarga<strong>in</strong><strong>in</strong>g unit(b) Suffered a detriment on grounds relatedto recognition <strong>of</strong> a trade union forcollective barga<strong>in</strong><strong>in</strong>gSuffer discrim<strong>in</strong>ation <strong>in</strong> obta<strong>in</strong><strong>in</strong>g <strong>the</strong>services <strong>of</strong> an employment agency due tomembership or non-membership <strong>of</strong> a tradeunionSuffered a detriment <strong>and</strong>/or dismissal due toexercis<strong>in</strong>g rights under <strong>the</strong> Tax Credits ActUnfair dismissal after exercis<strong>in</strong>g or claim<strong>in</strong>ga statutory rightTULR(C)A 1992s.70A –70A <strong>and</strong>Schedule A1 paras156–157TULR(C)A 1992s.138 <strong>and</strong> 139ERA 1996 s.47D,48, 104B, 105,108–109 <strong>and</strong> 111ERA 1996 s.104,105, 108–109 <strong>and</strong>111Level 2 £250 £950Level 2 £250 £950Level 2 £250 £950Level 2 £250 £950Level 2 £250 £950Level 2 £250 £95076


<strong>Charg<strong>in</strong>g</strong> <strong>Fees</strong> <strong>in</strong> <strong>Employment</strong> <strong>Tribunals</strong> <strong>and</strong> <strong>the</strong> <strong>Employment</strong> Appeal Tribunal Summary <strong>of</strong>responsesDescriptorUnfair dismissal on grounds <strong>of</strong> capability,conduct or some o<strong>the</strong>r general reason<strong>in</strong>clud<strong>in</strong>g <strong>the</strong> result <strong>of</strong> a transfer <strong>of</strong> anundertak<strong>in</strong>gUnfair dismissal <strong>in</strong> connection to a lock out,strike or o<strong>the</strong>r <strong>in</strong>dustrial actionFailure <strong>of</strong> employer to pay or unauthoriseddeductions have been madeAppeal by a person who has been servedwith an improvement or prohibition noticeunder <strong>the</strong> Work<strong>in</strong>g Time Regulations 1998Failure to limit weekly or night work<strong>in</strong>g time,or to ensure rest breaksOrig<strong>in</strong>at<strong>in</strong>gLegislationERA 1996 s.98<strong>and</strong> 111TULR(C)A 1992s.237–239ERA 1996 s.94ERA 1996 s.13<strong>and</strong> 23WTR 1998Schedule 3,para 6RT(WT)Regs 2005Schedule 2, para 6WTR 1998 Regs 4,6, 10, 12–17 <strong>and</strong> 30ERA 1996 Ss 45A,48, 101A, 105,108–109 <strong>and</strong> 111<strong>Fees</strong>Issue Hear<strong>in</strong>gLevel fee feeLevel 2 £250 £950Level 2 £250 £950Level 1 £160 £230Level 1 £160 £230Level 2 £250 £950Compla<strong>in</strong>t by a worker that employer hasfailed to allow <strong>the</strong>m to take or to pay <strong>the</strong>mfor statutory annual leave entitlementAppeal by a person who has been servedwith an improvement notice under <strong>the</strong> RoadWTR 1998Regs 13, 14 or 16<strong>and</strong> 30RT(WT) Regs2005 Schedule 2,Transport (Work<strong>in</strong>g Time) Regulations 2005. para 6ERA 1996 s.47A,47F, 63A to 63I(a) Suffer a detriment <strong>and</strong>/or dismissal relatedto a request for time to tra<strong>in</strong> or study.(b) Failure <strong>of</strong> an employer to follow <strong>the</strong>correct procedures or reject a requestbased on <strong>in</strong>correct facts.Level 1 £160 £230Level 1 £160 £230Level 2 £250 £95077


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