PAD 4414 - Askew School of Public Administration and Policy ...

PAD 4414American Public ServiceFall 2012Monday 5:30 PM – 8:15 PMBellamy 0114Instructor: John Sample, Ph.D. SPHREmail: jsample@fsu.eduOffice Hours: before or after class or by appointmentCourse Description:This course explores the structure and political role of the civil service, evolution ofgovernment employment, current personnel policies, rights and responsibilities of publicservants, and labor management relations. The impact of the public service on Americansociety is explored. Students will complete practical projects, analyze case examples andinteractive group activities that illustrate how the public personnel system works. Theseactivities include job analysis, recruitment and selection, performance management andsupervision, training and professional development, compensation and labor-managementissues.Student OutcomesHaving completed PAD 4414, students are better prepared to:1. Use an analytical problem solving approach to investigate and resolve issues relatedto managing human resources in the public service.2. Identify a HRM policy issue, conduct a review of scholarly resources, andrecommend alternative solutions.3. Synthesize the evolution of public service HRM in terms of paradoxes,contradictions, values, ethics, and environmental influences.4. Identify the freedoms and constraints on employee work activities; explain theresponsibilities of employers to safeguard the civil rights of employees, and tosummarize significant federal employment laws that guarantee those rights.5. Summarize the strengths and limitations of typical recruitment strategies for a publicagency.

6. Conduct a job analysis using O*NET, write a job description for a position, write jobrelated oral interview questions, and conduct an ethical job interview using thosequestions.7. Identify factors and issues that influence public service compensation systems, suchas job evaluations, salary surveys, pay banding, regional economics, etc.8. Assess the impact of family friendly HRM policies on employers and employees.9. Given a performance deficiency in an employee, select an improvement strategythat requires learning, training or development.10. Given a job description, develop performance standards and conduct a performanceappraisal with an employee.11. Summarize the views of public unions by employees and elected officials.Course TextBerman E. M., Bowman. J. S., West. J. P. and Van Wart. M. R. (2013) Human ResourceManagement in Public Service: Paradoxes, Process, and Problems 4 th edition, SagePublications, Inc.Additional readings as assigned each week. Handouts will be provided by the instructor oravailable on Blackboard (see Course Library).Scholarly Journals and Trade PublicationsAdvances in Developing Human ResourcesBenefits QuarterlyCompensation and Benefits ReviewEuropean Journal of Training and DevelopmentHuman OrganizationHR MagazineHuman Resource ManagementInternational Journal of Human Resource Development and ManagementJournal of Applied Behavioral ScienceJournal of Applied PsychologyJournal of Compensation and BenefitsJournal of Human ResourcesJournal of Labor ResearchPersonnel ManagementPersonnel PsychologyPublic Personnel Management

Training MagazineTraining & Management Development MethodsWorkforce MagazineHuman Resource Management WebsitesAmerican Society for Training and Development http://www.astd.org/Human Resource Management http://www.humanresourcemanagement411.com/HR.com http://www.hr.com/HR Village http://www.hrvillage.com/International Public Management Association – HR (IPMA-HR) http://www.ipmahr.org/Society for Human Resource Developmenthttp://www.shrm.org/about/pages/default.aspxGovernment Related WebsitesAmericans with Disability Act http://www.ada.gov/pubs/ada.htmFamily and Medical Leave Act http://www.dol.gov/whd/fmla/Florida Commission on Human Relations http://fchr.state.fl.us/National Labor Relations Board http://www.nlrb.gov/O*NET www.onetonline.netU.S. Equal Employment Opportunity Commission http://www.eeoc.gov/U.S. Occupational Safety and Health Administration http://www.osha.gov/Letter Grade Percentage GradeA 93 – 100% A- 90 - 92.99% B+ 87 – 89.99% B- 80 – 82.99%C+ 77 – 79.99% C 73 - 76.99% C- 70 – 72.99% D+ 67 – 69.99%D 63 – 66.99% D- 60 – 62.99% F 59.99 or belowPoint distribution for class activities:Applied practical projects (5 assignments x 5 points)Submit HRM case analysis (5 cases X 5 points)Research projectStudent presentation at HRM mini-conferenceMidterm and final examination (20 points x 2)Participation and attendance= 25 points= 25 points= 25 points= 5 points= 40 points= 10 pointsTotal = 130 pointsApplied Practical Projects (25 points)Students are expected to link theory to practice by completing a series of smaller projectsthat focus on relevant issues for students who will be competing for employmentopportunities in the future. These projects include (1) conducting a job analysis, (2) writing ajob description, (3) preparing oral interview questions, (4) practicing how to interview and

e interviewed for a job, and (5) developing job performance standards. Each project isworth 5 points.HRM Case AnalysisStudents will be assigned 5 HRM cases for analysis and each case is worth 5 points for atotal of 25 points. Students are expected to discuss each case in their assigned Blackboardgroup, and to then submit his or her analysis by Sunday midnight.The five points for each case are disturbed as follows: up to two points for discussing eachcase with his or her group during the week on Blackboard and up to 3 points for the writtenanalysis of the case submitted to the instructor for review and scoring. Students who askprobing questions or who make substantial contributions to his or her group will earn up to2 points. Stating “I agree” or “what she said” does not constitute contributing to a groupdiscussion. Students who cite relevant content from the class text or other sources, such asscholarly journals, will earn the full three points.For purposes of PAD 4414, the course begins Monday and all assignments must be postedby the following Sunday by midnight. Use Monday through Thursday midnight to reviewthe case facts and to post questions and comments to your assigned Black Board group.You are encouraged to• solicit the comments and opinions from members of your discussion group;• ask probing questions that help you to clarify your thoughts;• use content from chapter 1 to support your answers to questions about this case;and• maintain etiquette by respecting the contributions and differences of opinions.Submit your final written case analysis using the Blackboard by Sunday midnight. All writtenassignments are subject to analysis using Safe Assign.Research Project (25 points)This course requires each student to prepare and submit a research project topic outline byweek 4 and a final project during week 14. Students should remember that the nature ofthe class is policy, issue and practice oriented and the focus of the paper should revolvearound student outcomes for PAD 4414. Papers that do not research topics related tostudent outcomes but focus instead on other important topics, but are irrelevant to thestated student outcomes, will not grade well. The paper should have 8 to 10 pages ofcontent, exclusive of references, typed double spaced in 12 pt. Times Roman, and preparedusing APA citation and referencing conventions. Writing should show college level work.Don't forget the basics; spelling, grammar, and format. Research projects are due on the14 th week (shown on the Course Schedule). A topical outline and a minimum of 3 scholarly journal references are due by the endof the 4 th week of the semester. Students may not change their research topic afterweek 4. The instructor will provide guidelines for the topical outline.

• All papers/projects submitted for grading in this course will be submitted using SafeAssign available at Black Board.• Any assignment, including the research project topic due the 4 th week of class, thatis turned in late will be downgraded 1 point for each day the paper is late. (One day,-1; two days; -2; and three days through seven days, -3.5).• This paper is worth 25 points toward your final grade. This is a large portion of youroverall grade and you need to treat it as such.Poster Presentation (5 points)A poster that summarizes the students research project will be developed and displayedduring a class sponsored HRM mini-conference during week 15 of the semester. Studentsare expected to develop posters that have a professional fit and finish, including attractiveimages, symbols, photographs and information that summarizes for the audience theessence of the research project. Students are encouraged to invite other students,professional HRM specialists, and faculty to this event.ParticipationStudents are reminded that the design of this course requires authentic engagement andparticipation by students, both in the class room and in his or her assigned Black Boardgroup. A class roster will be made available after the break for students to sign and verifyattendance. Students are allowed one absence with no penalty in participation points. If thestudent misses more than one class, speak to the instructor regarding makeup work.A Black Board group may request assistance from the instructor if a student consistentlyfails to participate in his or her assigned group. In extreme cases, a student may be removedfrom an assigned Black Board group, thereby forfeiting any remaining points forparticipation.Midterm and Final ExaminationThe midterm and final examination will consist of short answer essay questions. Use theweekly study guides to prepare for both examinations. Each examination is worth 20 points.Academic Honor CodeThe Florida State University Academic Honor Policy outlines the University’s expectationsfor the integrity of students’ academic work, the procedures for resolving alleged violationsof those expectations, and the rights and responsibilities of students and faculty membersthroughout the process. Students are responsible for reading and living up to the AcademicHonor Policy. Students must abide by the highest standards of academic integrity. Any formof academic dishonesty will result in a grade of “zero” (0) for that particular assignment.The instructor reserves the right to use all means at his/her disposal to screen for

plagiarism, including electronic citation checking (SafeAssign included). For moreinformation, see http://dof.fsu.edu/honorpolicy.htm.Student Conduct CodeEveryone in this class is expected to adhere to principles embodied in the FSU StudentConduct Code, available at: http://www.fsu.edu/Books/Student-Handbook/2003codes/conduct.htm l. This codeessentially requires everyone to maintain the highest professional standards of conduct inthis class, whether in face-to-face meetings or online communications. Violation of theconduct carries a range of penalties that can vary from a reduced grade to expulsion.Americans with Disabilities ActStudents with disabilities needing academic accommodation should: (1) Register with andprovide documentation to the Student Disability Resource Center; and (2) bring a letter tothe instructor indicating the need for accommodation and what type. This should be doneduring the first week of class. This syllabus and other class materials are available inalternative format upon request. For more information about services available to FSUstudents with disabilities, contact the Student Disability Resource Center; 97 WoodwardAvenue, South; Florida State University; Tallahassee, FL 32306-4167; (850) 644-9566 (voice);(850) 644-8504 (TDD); sdrc@admin.fsu.edu; http://www.fsu.edu/~staffair/dean/StudentDisabilityLate and Makeup WorkMissed exams for which the student has the instructors written approval or an official orapproved excuse from the university must be made-up within five days of the original examdate. No make-up exam will be permitted once grades have been posted. It is the student’sresponsibility to make arrangements with the instructor to complete any outstandingcourse requirements within the prescribed time frames. Late submission will be penalized(one-point per day)Syllabus change policy. Given advanced notice to students, this syllabus may be modified inorder to better meet the student outcomes for PAD 4414 at the discretion of the instructor.Weekly Assignments ScheduleWeek 1 August 27 Read ch. 1 Public Service Heritage Submit HR case # 1: Maria Hernandez (5 points) Distribute research project guidelinesWeek 2 Sept 3 Labor Day – national holiday Review research project guidelines during the week

Week 3 Sept 10 Read ch. 2 Legal Rights and Responsibilities Read Sample, J. A. (2007). The compelling argument for harassment preventiontraining: Implications for instructional designers (see Bb Course Library)Submit HR case # 2: Griggs v. Duke Power Company (1971) (5 points)Interactive group activity: sex harassment internal agency investigationWeek 4 Sept 17 Read ch. 5 Position Management: Judicious Plan or Jigsaw Puzzle Interactive group activity: Managerial perceptions: What do employees really want? Submit topic outline for research project to Bb Safe Assign.Week 5 Sept 24 Read ch. 5 position Management (continued) Submit applied practical project # 1: job analysis using O*NET (5 points)Week 6 Oct 1 Read ch. 3 Recruitment: From Passive Posting to Head-Hunting Submit applied practical project # 2: prepare a job description (5 points)Week 7 Oct 8 Midterm examination• Read ch. 4 Selection: From Civil Service Commission to Decentralized DecisionMaking• Submit HR case analysis # 3: Griggs v. Duke Power Co. (1971) (5 points)• Submit applied practical project # 3: write oral interview questions (5 points)Week 8 Oct 15 Read ch. 4 Selection: From Civil Service Commission to Decentralized DecisionMaking Submit applied project # 4: practice conducting an oral selection interview (5 points)Week 9 Oct 22 Read ch. 6 Compensation: Vital, Visible, and ViciousWeek 10 Oct 29 Read ch. 8 Training and Development: Creating Learning Organizations Read case study: ValuJet 592 Aircraft Tragedy – Training Liability, Supervision,Communication Submit case analysis # 4: Mager-Pipe flow chart (5 points)Week 11 Nov 5 Read ch. 9 Appraisal: A Process in Search of a Technique

Read Sample, J. (2006) Developing and using behaviorally based rating scales: A toolfor appraising human resources (see Bb Course Library)Submit applied project # 5: develop performance standards (5 points)Week 12 Nov 12 – national holidayWeek 13 Nov 19 Read ch. 10 Unions and the Government: Protectors, Partners, and Punishers Interactive group activity: skill practice conducting a performance appraisal Submit case analysis # 5: union rights in the public sector (5 points)Week 14 Nov 26 Read ch. 7 Family Friendly Policies: Fashionable, Flexible and Fickle Read Lester, et.al. (2012). Actual versus perceived generational differences at work:An empirical examination. (see Course Library in Bb.)Week 15 Dec 3 Mini-HR poster conference. Final project uploaded to Safe Assign using Bb.December 10-14 Exam WeekFinal examination