Saving money. Saving energy. Saving the environment. - Npower

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Given the extensive range of electrical household appliances, it is important that our customers realisethe savings that can be achieved with energy efficient products. Refrigeration appliances are amongthe largest consumers of energy in the home. UK households use £1.2 billion worth of electricity everyyear on refrigeration alone + .Priority GroupOld or damaged refrigeration models consume more energy in order to maintainsuitable operating temperatures. It is often the most disadvantaged customers who arerunning inefficient appliances and cannot afford to do anything about it.Our Fridgesavers scheme (NPOW02A04C) offers Priority Group householders theopportunity to trade in their old inefficient appliance for a brand new A-ratedrefrigerator or fridge-freezer at a significantly discounted rate. As the new appliancewill be more energy efficient, it will also reduce running costs, helping customers toreduce their bills.Non-Priority GroupTo help customers reduce energy consumption in their homes, the Savings for Lifeprogramme has formed partnerships with electrical appliance retailers and manufacturers.This has enabled npower to offer discounts to customers purchasing A-rated energyefficient appliances.Through these schemes, (NPOW02A11C, NPOW02A15C, NPOW02A16C, NPOW03A19C)financial incentives are offered on a range of energy efficient refrigeration and laundryappliances, helping our customers save on their running costs.The Fridgesavers scheme was launched in March 2003 and has received anexceptionally high level of interest. Promoted primarily through our local authoritypartners, we have distributed energy efficient appliances to more than 11,000customers over the past year. We currently have a waiting list of local authoritypartners, but if you would like more information please emailsavingsforlife@npower.com.Appliances+ Energy Saving Trust, www.saveenergy.co.uk/appliances/refrigeration.cfm11 npower Energy Efficiency Commitment Annual Report 2003 - 2004
Low energy Compact Fluorescent Lamps (CFLs) can help users conserve energy and save money - theyalso last longer than conventional lamps. We manage schemes to enable customers in both the Priorityand Non-Priority Groups to realise these benefits.Priority GroupNon-Priority GroupLightingThrough the npower Lighting scheme (NPOW02L03C)we are able to offer CFLs free of charge to PriorityGroup households. Four CFLs are made available to eachhousehold (three x 20 Watt and one x 15 Watt). By takingadvantage of this offer, customers could save up to£273˜ on their electricity bills over the lifetime of thelamps. Over the last financial year (April 2003 – March2004) we have distributed around one million lamps toPriority Group households. This represents a realfinancial gain for those who need it most.We are keen to promote this scheme further, tomaximise these benefits. If your organisation isinterested in distributing low energy CFLs to PriorityGroup households, we will be pleased to hear from you.You must be able to agree and confirm that you will:• Provide free distribution of four CFLs of the requiredmix to Priority Group households• Take delivery of your full allocation or batch ofCFLs and provide safe and secure storage prior todistribution• Confirm in writing that adequate administrationprocedures are in place for distribution• Complete distribution of the CFLs by December 2004• Confirm in writing that all CFLs have been distributedto customers in the Priority Group• Distribute customer questionnaires with the CFLs ifrequired by npowerFor further information, please e-mailsavingsforlife@npower.com.Since April 2003 we have distributed hundreds ofthousands of CFLs to Non-Priority Group customers.This has been achieved by offering lamps at adiscounted price, to be purchased through our mailorder scheme (NPOW02L03C) or retail schemes(NPOW02L10C, NPOW02L12C, NPOW0213C). We havenow fulfilled our mail-order target for Non-PriorityGroup households and have closed this offer. The retailschemes are continuing, distributing CFLs at adiscounted rate to customers.We will confirm your acceptance onto the scheme(subject to availability) and your allocation of CFLs.˜Savings based on 12,000 hours usage (the recommended bulb lifetime) comparedto conventional bulbs with electricity costs of 7.61p per unit, as at 1st April 2004.Savings may vary according to the unit rate and usage.13 npower Energy Efficiency Commitment Annual Report 2003 - 2004
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Saving money. Saving energy. Saving the environment. - Npower

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