Employment Rights at Work: Survey of Employees ... - DTI Home Page

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ContentsExecutive summary 11. Introduction and methodology 71.1 The research aims 71.2 Employment rights – background 81.3 Methodology 131.4 Comparisons with the first benchmark survey 171.5 Presentation of the findings 171.6 Structure of the report 181.7 Data availability 182. Awareness of employment rights 192.1 How well informed respondents feel about their rights at work 192.2 Whether respondents know as much as they need to about theirrights at work 242.3 Whether respondents would know where to find information aboutrights at work 242.4 Awareness of employers’ legal obligations 272.5 Knowledge of the detail of the law 352.6 Awareness deficits 402.7 Awareness score 412.8 Summary 453. Knowledge of specific employment rights 493.1 The approach to measuring and analysing factual knowledge 493.2 Working time, annual leave and rest breaks 503.3 National Minimum Wage 623.4 Children and dependants 763.5 Other key knowledge issues 803.6 Knowledge scores 893.7 Summary 924. Experience of problems 964.1 Measuring the incidence of problems 964.2 Experiencing a problem 98v
4.3 Types of problems experienced 1014.4 Number of separate problems experienced 1024.5 What types of problems were the most serious? 1044.6 Advice or information sought 1064.7 Actions taken 1134.8 Resolution 1154.9 Likelihood of future problems 1224.10 Summary 1295. Finding information and advice 1335.1 Where respondent would go to find out general information abouttheir rights at work 1335.2 Who is responsible for ensuring employees are aware of their rightsat work? 1385.3 How useful respondents think different informationservices would be 1405.4 Which information service respondents would find most useful 1425.5 Getting information or advice about hypothetical future problems 1435.6 Summary 1446. Key findings by employment right 1476.1 Children and dependants 1476.2 Working time, annual leave and rest breaks 1516.3 Pay, contracts, disciplinary and grievance procedures, andemployment tribunals 1546.4 Discrimination 1607. Concluding remarks 1647.1 Which rights are people most (and least) aware of, orknowledgeable about? 1647.2 Which groups are most (and least) aware of, or knowledgeableabout, their rights? 1677.3 Which sources of information and advice are most commonly usedand most useful? 1697.4 Who experiences problems at work and who resolvesthem? 170vi
Page 5: AcknowledgementsThis research was c
Page 9 and 10: List of Tables and ChartsTable 2.1:
Page 12: Figure 5.2: Where respondents would
Page 15 and 16: including work and parents, and dis
Page 17 and 18: those aged 65 and over the average
Page 19 and 20: all respondents (21 per cent) said
Page 21 and 22: • to find out the main sources of
Page 23 and 24: • A variety of telephone help-lin
Page 25 and 26: unaware of what was available to th
Page 27 and 28: which the survey covered. These exe
Page 30 and 31: 1.4 Comparisons with the first benc
Page 32 and 33: 2Awareness ofemployment rightsThis
Page 34 and 35: Figure 2.1: How well informed respo
Page 36 and 37: • being a trade union/staff assoc
Page 38 and 39: Figure 2.2: Whether respondents kno
Page 40 and 41: 2.4 Awareness of employers’ legal
Page 42 and 43: 2.4.1 DiscriminationThe Sex Discrim
Page 44 and 45: minimum number of weeks paid holida
Page 46 and 47: This fairly high awareness may refl
Page 48 and 49: Ordinary maternity leave: 88 per ce
Page 50 and 51: While respondents may be aware of t
Page 52 and 53: dependent children, had children un
Page 54 and 55: It is important to note that rights
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Table 2.5: continuedWhether experie
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2.8 Summary2.8.1 How well informed
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• 51 per cent of respondents were
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3Knowledge of specificemployment ri
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Figure 3.1: Estimate of the weekly
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Table 3.1 shows respondents who got
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Table 3.2: continuedHow well inform
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The median number of weeks cited by
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3.2.4 Days off in a 14-day period a
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Table 3.5: continuedEntitled to 2 d
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Figure 3.4: Which groups are covere
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Table 3.6 shows that:• A small pr
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experienced a problem in relation t
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Table 3.8: continuedWhether member
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Table 3.9 shows that respondents wh
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who had experienced a problem compa
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Table 3.11: continuedWhether experi
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Table 3.12 shows that 62 per cent o
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Respondents were asked about a moth
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3.5.1 At what point employees are l
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Table 3.16: continuedNMW: Anti-disc
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had the right to be accompanied was
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that deals with employment disputes
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3.6 Knowledge scoresPrevious sectio
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Table 3.19: continuedWhether member
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Almost half of respondents (49 per
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• When asked who could accompany
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• the number of hours or days you
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Table 4.1: continuedYes NoUnweighte
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• being older by one year, ie if
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Table 4.2 isolates all those who ha
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Figure 4.2 below lists the areas in
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Table 4.3: Whether advice/informati
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Figure 4.4: Advice or information s
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Consultation with a colleague at wo
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• Of those who found all that the
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• the employer was not willing to
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cent of all respondents, leaving th
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4.8.6 What respondent wishes they h
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Steps taken to resolve the problem
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Sixty per cent of respondents in em
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Figure 4.10: Which problem do you t
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Table 4.9: continuedNumber of emplo
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4.10 Summary4.10.1 Experiencing a p
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problem. Almost two-thirds (63 per
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5Finding information andadviceThis
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When examining where respondents wo
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not trade union/staff association m
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‘And who do you think should be m
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information services were thought t
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Respondents were very evenly divide
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website/the Internet, 14 per cent w
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6Key findings byemployment rightThi
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• 30 per cent knew hardly anythin
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• Only two per cent of respondent
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• Eight per cent of respondents s
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• An ‘awareness deficit’ was
Page 170 and 171:
an employee knew about the detail o
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• An ‘awareness deficit’ was
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• One per cent of respondents sai
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6.4.6 Age discrimination (legislati
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• sex discrimination law• unfai
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7.2 Which groups are most (and leas
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Groups emerge from the bivariate an
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8Appendix 1:Description of sampleIn
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Table A1.2: Family and household ch
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Table A1.4: Characteristics of resp
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Appendix 2: Regressionmethodology a
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qualifications etc.). The co-effici
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Table A2.1: General awareness, clas
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Table A2.2: continuedIndependent va
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department. 48 The following sub-se
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Table A2.5: continuedIndependent va
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Table A2.6: continuedCollinearity s
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8.1.14 Additional variables that we
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Table A2.9: Resolved satisfactorily
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Figure A3.1: Average number of hour
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Female 10 90 564Earnings Under £15
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Figure A3.4: Frequency of on-callEv
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10Appendix 4: List ofacronymsAcasBM
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The DTI EmploymentRelations Researc
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No. 25How employers manage absence.
Page 220:
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