Helping you make the most of your Black Account - NatWest

14Home Emergency ServiceFrom a burst pipe to a broken boiler, our Home Emergency Service will cometo your assistance. We’ll even pay for parts and labour up to £750 per call-out.The Service providesthe following benefits:24-hour helpline – you can call us dayor night.Cover for up to two homes in the UK– your main residence and a secondhome owned by you.Approved repairers – all repairs arecarried out by qualified tradespeople.Cover up to £750 per call-out(including VAT) for parts and labour.Find out morePlease read the ‘Insurance PolicySummaries’.Visit the Black Membership Services areaat natwest.com/blackaccountbenefits24-hour, 7 days a weekHome Emergency helpline0845 601 7188(Minicom 08456 00 05 12)ExclusionsBoilers over 10 years old are not covered.Regrettably, we cannot provide coverfor homes in Northern Ireland, ChannelIslands, Scilly Isles and Isle of Man.Does not apply to rented propertiesyou own.IMPORTANTIt’s important to remember that this isn’t a household, buildings or contents insurancepolicy, or an equipment maintenance contract. It is recommended that you have a buildinginsurance policy covering your home and you should also consider a contents insurancepolicy to cover your possessions.