Teppanyaki Griddle - Keating of Chicago

Users ManualTEPPANYAKI GRIDDLEREAD AND SAVE THIS MANUAL FOR FUTURE REFERENCE.RECORD THE MODEL AND SERIALNUMBERS OF THIS TEPPANYAKIGRIDDLE IN THE SPACES PROVIDED.SERIAL NO. ______________________________MODEL NO. _____________________________KEEP THESE NUMBERS FOR FUTURE REFERENCE.IMPORTANT: Keep a copy of your bill of sale. The date on the bill establishes the warranty period shouldservice be required. If service is performed, it is in your interest to obtain and keep all receipts. Keatingcommercial griddles are not intended for household use.The Owner’s Guide provides specific operating instructions for your model. Use the Teppanyaki Griddleonly as instructed in this Owner’s Guide.CONTENTS:SECTION I: INTRODUCTIONGENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1STANDARD FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1MODEL VARIATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1SAFETY PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1SECTION II: INSTALLATIONINSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2DAMAGE DURING SHIPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2POSITIONING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2LEVELING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2ELECTRICAL CONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2SECTION III: OPERATING THE GRIDDLECONDITIONING THE GRIDDLE . . . . . . . . . . . . . . . . . . . . . . . . . . . .2COOKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3CLEANING THE GRIDDLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4SHUTDOWN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4SECTION IV: MAINTENANCEPREVENTIVE MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4CALIBRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4GRIDDLE SURFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5SECTION V: SERVICE DIAGNOSISTROUBLE-SHOOTING CHART . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5SECTION VI: PARTS LISTORDERING PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6WARNING AND OPERATING PLATES . . . . . . . . . . . . . . . . . . . . . . .6TEPPANYAKI ELECTRIC GRIDDLE CONTROL PANEL . . . . . . . .6HEATING ELEMENT ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . .7SECTION VII WIRING DIAGRAMSTEPPANYAKI GRIDDLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7*AS CONTINUOUS PRODUCT IMPROVEMENT OCCURS, SPECIFICATIONS MAY BE CHANGED WITHOUT NOTICE.Keep this manual for training new personnel.1-800-KEATINGwww.keatingofchicago.comteppanyaki05/12

NOTICE: This operating, installation, and servicemanual should be given to the user. The operator ofthe griddle should be familiar with the functions andoperation of the griddle. This manual must be keptin a prominent, easily reachable location near thegriddle. NOTICE: Keating of Chicago, Inc. (manufacturer)reserves the right to change specifications at anytime.WARNINGGasBurnsShockImproper installationcan cause damage,injury or death.WARNINGIMPROPER INSTALLATION, ADJUSTMENT,ALTERATION, SERVICE OR MAINTENANCECAN CAUSE PROPERTY DAMAGE, INJURYOR DEATH. READ THESE INSTALLATION,OPERATING AND MAINTENANCEINSTRUCTIONS THOROUGHLY BEFOREINSTALLING OR SERVICING THISEQUIPMENT.WARNINGFOR YOUR SAFETYDO NOT STORE OR USE GASOLINE OROTHER FLAMMABLE VAPORS OR LIQUIDSIN THE VICINITY OF THIS OR ANY OTHERAPPLIANCE.Do not store flammableliquids near this or anyother appliance.B

I INTRODUCTIONGENERALKeating MIRACLEAN ® or polished steel TeppanyakiGriddles are designed to give maximum productionefficiency, delivering high quality food products. Thefollowing design features are incorporated into KeatingMIRACLEAN ® or polished steel Teppanyaki Griddles.STANDARDFEATURES MIRACLEAN ® or polished steel energy efficient plate Baffled grease drawer with rear handle Stainless steel control panelOPTIONS Welded stainless steel perimeter Front drain troughSTANDARD ACCESSORIES FORMIRACLEAN ® TEPPANYAKIGRIDDLE Keating griddle scraper Package of 10 scraper blades Keating Klenzer sample Palmetto BrushSTANDARDACCESSORIES FORPOLISHED STEELTEPPANYAKIGRIDDLE Keating Klenzer sampleELECTRICAL All 230V = 1 PhaseMODEL VARIATIONSKeating Teppanyaki Griddles can range in size from24'' (610mm) x 24'' (610mm) to 72'' (1829mm) x 30''(762mm). The actual heating surface on all sizes is24''W (610mm) x 18''D (457mm).SAFETYPRECAUTIONSTHIS SYMBOL WARNS YOU THAT SERIOUS BURNSOR OTHER INJURIES MAY RESULT IF SAFETYINSTRUCTIONS ARE NOT FOLLOWED.THIS APPLIANCE MUST BE EARTHED. This service manual should be retained in a safeplace for future reference. The installation of your new griddle must conform tolocal codes. Your ventilation hood, when installed, must conformto the current standard. Installation clearance requires 6" (152mm) from rearand side walls and supporting surfaces regardless ofsize of unit. 6"/152.4mm side clearance alsorequired below the cooking surface. Adequate clearance for servicing and properoperation must be maintained. Your KeatingMIRACLEAN® is designed to be serviced from thefront, except for the rear field wire connections(electric input). Keating commercial griddles are intended for otherthan household use. ALWAYS instruct new employees on proper griddleoperation. A MIRACLEAN ® griddle should be operated ONLYby properly trained personnel. ALWAYS turn griddle off each night. ALWAYS disconnect electrical supply beforeservicing. NEVER leave a griddle unattended during operation. NEVER move griddle when hot. NEVER submerge in water.THIS GRIDDLE MAY NOT BE ALTERED, MODIFIEDOR CHANGED IN ANY WAY.CAUTIONWARNINGWARNINGSafe operation of this equipment ispossible only when the operatinginstructions and the safetyprecautions are read completelyand the instructions are strictlyobserved. Before operating thisequipment, ask for a practicaldemonstration.Read all operating andsafety instructionsbefore using equipment.1

Servicing should be performed by qualified andlicensed service companies.This unit is designed to be connected by fixed wiringonly. Cords and plug caps are not acceptable.Electrical connection must be hard-wired by qualifiedpersonnel.This is a fixed appliance and requires a disconnect onthe fixed wiring with a contact separation of at least(3mm) in all poles. Power connection must remainaccessible after installation. NOTE: Only install in a non-combustible supportingsurface.II INSTALLATIONThis unit must be installed, inspected, calibrated andserviced by qualified and/or certified and licensedpersonnel. Contact your dealer for assistance.INSTALLATIONInstallation must conform with local codes.DAMAGE DURING SHIPMENTThe griddle has been assembled, tested and inspectedat the factory. Upon arrival, the complete griddle shouldbe checked for any damage that may have occurredduring shipment.What to do if equipment arrives damaged:VISIBLE LOSS OR DAMAGE – Be certain to note thison the freight or express receipt and have it signed bythe delivery person.POSITIONINGThe griddle must be placed under an exhaust hoodwith a fire retardant system. ALL connections andplacements must comply with local and national codes.It is the responsibility of the owner and local installer tocomply with these regulations when installing thegriddle.LEVELINGYour Teppanyaki Griddle will operate at its highestefficiency when properly leveled. The Teppanyakigriddle must be leveled within the table and the tablemust be leveled to the floor.ELECTRICALCONNECTIONThe Teppanyaki Griddle is equipped with a three wireterminal block with ground for field wiring. Compare thegriddle terminal connections with the wiring diagram onpage 7. This unit is designed to be connected by hardfixed wiring only. Cords and plug caps are notacceptable. Electrical connection must be hard-wiredby qualified personnel.THIS APPLIANCE MUST BE EARTHED.NOTE: NOT FOR OUTDOOR INSTALLATION. NOTE: Customer must provide drawing of table thatwill be used, and table must be ventilated. Keatingdoes not manufacture the table.III OPERATINGWARNINGCONDITIONING THEMIRACLEAN ® GRIDDLEThe Teppanyaki Griddle plate has been “seasoned” atthe factory. The chrome surface when heated creates athin layer of chrome oxide which acts as a releasingagent for food products. If you feel you need torecondition the surface, the following instructionsshould be followed:1. Follow cleaning instructions on page 3.2. Heat the Teppanyaki to 400°F (204°C) for onehour.3. Lower thermostat to 350°F (177°C), allowing theTeppanyaki to cool to about 350°F (177°C), as isevident when griddle cycles on or surfacethermometer indicates desired temperature.4. Lightly coat the Teppanyaki surface with griddle oil. NOTE: Despite its food releasing properties, thechrome surface is not a true “non-stick” surface. Forbest cooking results and product appearance, usegriddle oil for products that require the surface to beconditioned.CONDITIONING THEPOLISHED STEELGRIDDLEThe surface of the polished steel griddle is conditionedby lightly coating the surface with griddle oil beforeeach run of product.COOKINGFollow cooking procedures below.1. The actual heating section on all Teppanyakigriddles is 24"(610mm)x18"(457mm). The heatingsection is located in the center front of the griddle.2

4. After each load, scrape the griddle surfacecompletely clean using the 4" (102mm) widereplaceable blade scraper.HEATINGSECTION NOTE: Because of the superior heating characteristicsand heat retention properties found in the TeppanyakiGriddle, operating temperatures should be set 10°F to25°F (6°C to 14°C) below conventional griddles.DO NOT HACK, CHOP, HIT OR CUT ON THETEPPANYAKI SURFACE. You will dent the steel plateunder the trivalent chrome. It is even possible to hack twonicks close together and actually tear the Teppanyakisurface as the chromium will not stretch. Below is a sketchshowing the side view of a griddle plate and how thesurface can be damaged.Figure 3-3Surface DamageCAUTION2. Set the thermostat to the desired temperature andwait ten minutes for preheating.3. See figure 3-1 for proper food placement. Thethermostat sensing bulbs are located below theplate.4. Load the product to the left and right of eachsensing bulb, then fill the area above thethermostat sensing bulb. See figure 3-1.Figure 3-1Sample configuration of proper food placementLoad #1 Load #3 Load #2➌ ➒ ➏➋ ➑ ➎➊ ➐ ➍Thermostat Bulb LocationIf you cook over the sensing bulb only, you are drawingheat from that section, activating the thermostat to callfor more heat even though the area around it is still atthe temperature setting. This will result in highersurface temperatures which will affect your cookingand product appearance.Figure 3-2Top view placement of elements under Teppanyaki Griddleplate.Never use griddle scraper on the polished steelTeppanyaki Griddle. This will damage the surface.CAUTIONDamage done to the Teppanyaki surface is irreparable.CLEANING THE MIRACLEAN ®GRIDDLEThe surface of the Teppanyaki Griddle is very durableand with proper care, following the procedures below,will last many years.A sample of Keating Klenzer and a 4" (102mm) scraperare included with each new Miraclean ® griddle.1. Scrape Teppanyaki surface with the Keatingscraper.2. Clean with potable tap water and a palmetto brush..3

3. Polish surface with USDA certified KeatingKlenzer. Rinse with potable water to removeexcess Keating Klenzer.IV MAINTENANCEWARNINGBECAUSE OF THE SUPERIOR TEPPANYAKIMIRACLEAN ® SURFACE, THE ONLY TOOLS YOUWILL EVER NEED TO CLEAN THE GRIDDLE ARE APALMETTO BRUSH AND A KEATING SCRAPER. NEVER USE A GRIDDLE STONE, BRICK ORSCREEN TO CLEAN THE TEPPANYAKIMIRACLEAN ® SURFACE. DAMAGE DONE TO THE TEPPANYAKI SURFACEBY GRIDDLE STONE, BRICK OR SCREEN WILLVOID THE WARRANTY. THE DAMAGE DONE TO THE TEPPANYAKISURFACE IS IRREPARABLE. NEVER USE ICE TO COOL THE TEPPANYAKISURFACE. USE OF ICE MAY WARP THETEPPANYAKI SURFACE. USE ONLY KEATING SUPPLIED CLEANINGTOOLS AND KLENZER.CLEANING POLISHEDSTEEL SURFACETo clean polished steel surface use griddle stone orscreen with Keating Klenzer. Rinse with potable waterto remove excess Keating Klenzer. Put a light coatingof oil on the polished steel surface to prevent rusting.SHUTDOWNTurn each thermostat fully counterclockwise to “OFF”position.PREVENTIVEMAINTENANCEFollowing preventive maintenance procedures will helpkeep your Teppanyaki working efficiently. Proper careand servicing will lead to years of quality performance.PREVENTIVE MAINTENANCE CHARTTIME OPERATOR/OWNER SECTIONFRAMEDaily Check controls. III Clean griddle surface. Drain and clean grease drawer. Completely wipe down griddlecabinet.Monthly* Check condition of IIITeppanyaki surface andreview proper cleaningprocedures. Check calibration ofIVthermostat(s). Review installation andIIoperating instructionsreceived with griddle.Yearly* Have griddle completelychecked, calibrated, tested,cleaned, etc. by qualifiedservice personnel.*High production facilities should be checked more often.CALIBRATIONTools: Accurate surface thermometerStandard screwdriver1. Turn on the griddle with thermostat set at300°F(149°C). Allow elements to cycle on and offthree times. (Approximately 10 minutes.)2. Place thermometer on surface over thermostatbulb. The thermostat bulb is approximately 2/3 to3/4 of the way straight back to the rear of thegriddle.3. When elements cycle off, the griddle is up totemperature. If temperature is within 15°F(10°C) ofthermostat setting, remove knob. Loosen twoscrews in the thermostat dial.4. Replace knob. Turn dial plate until temperaturematches thermometer.5. Remove knob. Tighten screws on dial plate.Replace knob.For calibration over a 15° difference, contact your localservice distributor.4

CLEANINGProper care should be taken to fully clean the griddle on a regular basis..DISCONNECT ELECTRIC POWER SOURCE BEFORE CLEANING.CONTROL PANEL - Clean any grease build-up on the thermostat knobs. NOTE: If grease gets into the body of the thermostat, it may cause it to fail.IF GREASE GETS INTO THE BODY OF THE THERMOSTAT,IT MAY CAUSE POSSIBLE ELECTRICAL SHOCK.V SERVICE DIAGNOSISA. Trouble-ShootingThe following diagnosis is only to be used as a guide to qualified service personnel. Keating recommends that youuse a qualified service company.PROBLEM PROBABLE CAUSE SOLUTIONGriddle won’t heat. a. No electricity to griddle. a. Connect griddle to an approved source ofpower.b. Thermostat isn’t on. b. Turn thermostat to desired cookingtemperature.c. Thermostat is faulty. c. Replace thermostat.d. Connections are loose. d. Tighten connections.e. Element is faulty. e. Replace element.Temperature of griddle a. Thermostat out of calibration. a. Calibrate thermostat.is erratic.See page 4–Calibration.b. Thermostat bulb improperly b. Adjust thermostat bulb.placed.c. Exhaust problems or drafts. c. Contact your HVAC representative.Griddle is overheating. a. Thermostat out of calibration. a. Calibrate thermostat.b. Thermostat is faulty. b. Replace thermostat.5

VI PARTS LISTORDERING PARTSParts may be ordered by part number by calling Keating at 1-800-KEATING or your service company. You mayalso order online at Keating’s part store, www.keatingofchicago.com.The model/serial plate is located on the control panel assembly. The serial and model numbers are necessarywhen ordering.WARNING AND OPERATING PLATESAll warning and operating plates on the Keating Teppanyaki Electric Griddle should be in place at all times. If platesare damaged or lost, replace them immediately.TEPPANYAKI ELECTRIC GRIDDLE CONTROL PANELFigure 6-1BDACPart No.DescriptionA 052505 Grease DrawerB 050255 LightC 054920 SwitchD 029511 Thermostat 400°F029521 Thermostat 550°F035954 Thermostat Replacement Kit400°F T-Stat034870 Thermostat Dial Plate 400°F060105 Thermostat Dial Plate 550°F060612 Thermostat Knob 400°F, Black038368 Thermostat Knob 550°F, Black6

HEATING ELEMENT ASSEMBLYFigure 6-2PARTITEM DESCRIPTION NUMBER1 HEATING ELEMENT 3.3kW, 220V 002482HEATING ELEMENT 3.3kW, 380V 006335HEATING ELEMENT 3.3kW, 415V 012084HEATING ELEMENT 3.3kW, 480V 0055672 HEAT DISPERSION PLATE 24"(610mm) 0059133 INSULATION BOARD 24"(610mm) 0024894 HEATING ELEMENT PAN 24"(610mm) 020553VII WIRING DIAGRAM5 HEATING ELEMENT BULBHOLD DOWN “M” BRACKET 0085936 HEATING ELEMENT HOLD DOWN BRACKET 0293527 3/8"(9.525mm) NUT, WASHER,LOCK-WASHER AND PALNUT 028736Items 6 & 7 as a kit 029352A wiring diagram is mounted inside the control panel of every griddle. See your individual piece of equipment forspecific diagram.7

SERVICE INFORMATIONIf you have a service related question call 1-800-KEATING.Please state the nature of the call; it will ensure speaking with the appropriate person.Have your serial and model number available when ordering parts.KEATING OF CHICAGO, INC.8901 W. 50th Street, McCook, Illinois 60525-6001Phone: (708) 246-3000 FAX: (708) 246-3100Toll Free 1-800-KEATING (In U.S. and Canada)www.keatingofchicago.com*As continuous product improvement occurs, specifications may be changed without notice.KEATING LIMITED WARRANTY CARDPLEASE COMPLETE AND MAIL AT ONCE–WARRANTY IS NOT IN EFFECT UNTIL CARD IS RETURNED.WARRANTY CARD IS ALSO AVAILABLE TO COMPLETE ON LINE AT YOUR CONVENIENCE.COMPANY: __________________________________________________________________________________________________________________ADDRESS: __________________________________________________________________________________________________________________CITY: ______________________________________________________________________________ STATE:________________ ZIP: ____________DEALER: ____________________________________________________________________________________________________________________DATE OF PURCHASE: ________________________________________________________________ INVOICE NUMBER: ____________________SERIAL NUMBER: ________________________________________ FRYER FILTER SYSTEM GRIDDLEREMARKS: ______________________________________________ TOP-SIDE COOKER HOT PLATE PASTA PLUSI HAVE READ THE INSTALLATION AND OPERATION INSTRUCTIONS.SIGNED: ____________________________________________________________________________________DATE: __________________________“Serving Those Who Serve The Very Best ® ”teppanyaki05/12