Seniors Ambulatory Surgery CenterTaking surgical careto a new level<strong>Holy</strong> <strong>Cross</strong> <strong>Hospital</strong> has opened ourunique and innovative Seniors AmbulatorySurgery Center for patients 65 andolder who are having outpatient proceduresor surgeries.Similar to our Seniors EmergencyCenter—which opened in fall 2008 asthe first of its kind in the nation—ournew Seniors Ambulatory Surgery Centerprovides care tailored to the specificneeds of seniors.Our goal is to provide expert carewhile reducing anxiety and confusionin our patients. We achieve this by theattentive way our staff talks and listens;with the quiet, private atmosphere weprovide; and by how closely we involvefamily and caregivers.“We will continue to be a leader incaring for older adults, especially asmore surgeries become outpatient proceduresdue to technological advances,”says Judith Rogers, PhD, MSN, RN, chiefnurse executive and vice president ofPatient Care Services.Before, during and after surgery,“We take time to talk to and listen to our patients,we offer them a quiet private atmosphere, and wewelcome involvement from family and caregivers inthe treatment process.”—Katharin Allard, RN, BSN, MSN, CNOR, perioperative clinical educator, Surgical Serviceswe do things differently at <strong>Holy</strong> <strong>Cross</strong><strong>Hospital</strong>. Read on to learn what putsour ambulatory surgery program abovethe rest.Before Surgery: PersonalAttention to Get You Ready Ourentire presurgical process for ambulatorysurgery patients is now faster, easierand less confusing. Our new registrationmethod gathers important informationabout patients and their upcoming procedures.To simplify the process further,patients—or one of their loved ones—can even register online.A few days before surgery, a phonecall from a <strong>Holy</strong> <strong>Cross</strong> <strong>Hospital</strong> nursewill cover the details surrounding apatient’s ambulatory surgery hospitalvisit, including the patient’s existing10 <strong>Holy</strong> <strong>Cross</strong> Health
health conditions, medications, spiritualneeds, and how he or she will returnhome. The nurse also will use this timeto determine the patient’s awareness leveland ability to care for him or herselfupon leaving the hospital. If necessary,the nurse will review various follow-upservices available at home or in the communitythrough <strong>Holy</strong> <strong>Cross</strong> <strong>Hospital</strong>.DURING SURGERy: CARE THAT GIVESyOU PEACE OF MIND Operating roomnurses at <strong>Holy</strong> <strong>Cross</strong> <strong>Hospital</strong> are trainedto be advocates for senior patients.Nurses watch for correct positioning ofthe patient’s body to protect fragile jointsand bones, take special precautions tosafeguard delicate skin, and use gelpads to properly protect and align thepatient’s body during the surgery.“As we age we may experience aslower metabolism, become more sensitiveto drug dosing, have multiple healthissues and take a greater number ofmedications,” says Welby Wu, MD, chair,Anesthesiology. “All of these factors areaccounted for during surgery. As changesoccur in a patient’s reaction to anesthesia,we respond with modifications of theanesthetic to ensure safety and comfort.”“We heard older patients say they felt rushed aftersurgery. We listened. And, as a result, we created theSeniors Ambulatory Surgery Center, where patients65 and above are given extra time to more fully recoverfrom surgery.”—Bonnie Mahon, RN, BSN, MSM, senior director, Office of Seniors and Medical/Surgical ServicesIf the unexpected happens, our experiencedteam members are equippedwith all of the amenities of a full-servicehospital. With state-of-the-art equipmentand experienced clinicians, <strong>Holy</strong> <strong>Cross</strong><strong>Hospital</strong> offers peace of mind to ourpatients.AFTER SURGERy: EXTRA TIME TORECOVER Patients 65 and older tend torecover more slowly, so we give themextra time to recuperate in a peacefulenvironment. Here they can regain theirstrength and confidence and make aseamless return to their home or othercare setting.“We heard older patients say theyfelt rushed after surgery,” says BonnieMahon, RN, BSN, MSM, senior director,Office of Seniors and Medical/SurgicalServices. “We listened. And, as a result,we created the Seniors Ambulatory SurgeryCenter, where patients 65 and aboveare given extra time to more fully recoverfrom surgery.”The center features six bays containingrecliners and stretchers withupgraded mattresses; soft lighting; noiseabsorbingmaterials; an inviting colorscheme; nonglare, slip-proof floors; andconvenient grab bars to prevent falls.Once patients leave the center, thepersonal attention doesn’t end. As partof a continuum of care, all patientsreceive a follow-up phone call from anurse to make sure each patient’s needsare being met.Getting ready for surgery? Readour “Guide to Preparing forSurgery” at www.holycrosshealth.org/surgeryguide.www.holycrosshealth.org11