Hotel Price Index - Hotels.com Press Room

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About Hotels.comAs part of the Expedia group which operates in all majormarkets, Hotels.com offers almost 140,000 quality hotels,B&Bs and serviced apartments worldwide. If a customer canfind the same deal for less on a prepaid hotel, Hotels.comwill match it. Hotels.com benefits from one of the largesthotel contracting teams in the industry negotiating the bestrates for its customers, plus there are more than two millionreviews from users who have actually stayed in the hotels toensure customers make an informed choice when booking.Travellers can book online or by contacting one of themultilingual call centres on 01 65 69 450.In 2008, Hotels.com launched its Welcome Rewardscustomer loyalty programme in the US, Canada and muchof Latin America, extending it to the UK in 2010. Customerscan earn a free night for every ten nights stayed (subjectto Welcome Rewards terms and conditions as set out atwww.hotels.com).During 2011, Hotels.com launched a specially-designed appfor the iPad and several smart phone apps, all available todownload for free. These allow users to search and bookmore than 20,000 last minute deals from around the world.Available in more than 30 languages, the apps also allowusers to sort and filter hotels, browse user reviews plus findlast minute hotel deals close to their location.The company currently operates 85 Hotels.com sitesaround the world including 33 sites in 24 languages acrossEMEA. The European sites launched in the UK in 2002 andnow attract several million unique users every month andthousands of people now book bed nights through Hotels.com every day. The Irish site opened in 2003 and the twonewest sites, launched in 2011, are Indonesia and Vietnam.In 2011, Hotels.com was named “Best Overall CustomerExperience” according to a study by Keynote CompetitiveResearch that examined nine of the top online travelwebsites in the U.S, and won first place in six othercategories, including the key service areas of customersatisfaction, customer support and booking process,achieving a total of 12 top three places overall, improvingits scores in 14 out of the 16 categories, compared to the2010 results.40 The Hotel Price Index Review of global hotel prices: Jan-Jun 2011
For further informationFor more information/press enquiries or spokespeople forany global region, please contact:Hotels.com Irish Press officeMichael O’KeeffeAngie GrantJustine LuykxPembroke Communications01 649 648801 649 634501 649 6318hotels@pembrokecomms.ieHotels.com Press OfficeKate Hopcraft+44 (0)20 7019 2165khopcraft@hotels.comYvonne Bonanati+44 (0)20 7019 2815ybonanati@hotels.comThe Hotel Price Index Review of global hotel prices: Jan-Jun 201141
Page 4 and 5: 20 years and still going strongOur
Page 6 and 7: such as Hong Kong and Sydney posted
Page 8: In the HPI report, we focus on two
Page 11 and 12: HPI highest in Latin America• Pri
Page 15 and 16: DestinationAverageprice perroom per
Page 17 and 18: Sao Paulorobustness of the Brazilia
Page 19 and 20: 50%40%30%20%10%0%-10%-20%BrisbaneSa
Page 21 and 22: Moscow7%€160Geneva9%€187Cairo-9
Page 23 and 24: Brazil’s growing economic power,
Page 25 and 26: Figure 7 Average room prices and ch
Page 28 and 29: 4. Focus on IrelandHotel room rates
Page 30 and 31: 5. Prices paid at home and awayIris
Page 33 and 34: Destination €150Mexico CityMilanM
Page 35: DestinationLondon €86 €111 €1
Page 38 and 39: Figure 14 The falling cost of luxur
Page 40 and 41: Irish travellers again took advanta
Page 42 and 43: 10. Hotel facts check-outHow the wo
Page 48: © 2011 Hotels.com, L.P. The Hotel

Hotel Price Index - Hotels.com Press Room

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