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Managers Guide to Working in a Merit System - Santa Cruz County ...

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I understand the process, but I’m still unsure if there are advantages <strong>in</strong> itfor me?<strong>Work<strong>in</strong>g</strong> with a Personnel Commission can be confus<strong>in</strong>g for both thenewcomer and the seasoned adm<strong>in</strong>istra<strong>to</strong>r. The key <strong>to</strong> elim<strong>in</strong>at<strong>in</strong>g confusionis <strong>to</strong> work with the Commission staff and let them help guide you throughthe various processes. What you ga<strong>in</strong> from the process is a well-def<strong>in</strong>ed jobthat you can fill with employees who have demonstrated the ability <strong>to</strong>perform the job before entry. You’re not left with the guesswork that comesfrom <strong>in</strong>terpret<strong>in</strong>g a resume which may or may not be true. You don’t have <strong>to</strong>deal with arbitrary salary sett<strong>in</strong>g – expla<strong>in</strong><strong>in</strong>g <strong>to</strong> employees why someoneelse is paid more or less for the same job they perform. You don’t have <strong>to</strong>screen and <strong>in</strong>terview an endless number of applicants before mak<strong>in</strong>g a hir<strong>in</strong>gdecision. Up-front work performed by Commission staff pays off for you <strong>in</strong>the f<strong>in</strong>al product –qualified staff.The important th<strong>in</strong>g <strong>to</strong> remember is that school districts and county officesof education are a public trust, and as such, are subject <strong>to</strong> greater publicaccountability than the private sec<strong>to</strong>r. Civil Service agencies came <strong>to</strong> lifebecause of a need for fair and equitable treatment <strong>to</strong> all <strong>in</strong> the public service.As a manager you work with many pieces of the employment puzzle:collective barga<strong>in</strong><strong>in</strong>g contracts, state and federal laws, etc. The prelim<strong>in</strong>aryhir<strong>in</strong>g processes are left <strong>to</strong> the professional personnel experts. PersonnelCommission and staff processes are open <strong>to</strong> all and subject <strong>to</strong> review, asthey should be. With <strong>to</strong>day’s litigious environment, serv<strong>in</strong>g the public trust<strong>in</strong> an open and fair manner has never been more important.PERSONNELCOMMISSIONReferencesMany components go <strong>in</strong><strong>to</strong> what you see as the Personnel Commissionproduct. For those <strong>in</strong>terested <strong>in</strong> details of what goes <strong>in</strong><strong>to</strong> determ<strong>in</strong><strong>in</strong>g theprocesses of <strong>Merit</strong>/Civil Service, we suggest the follow<strong>in</strong>g read<strong>in</strong>g materialsCalifornia Education Code, Sections 45100 – 45460Federal Uniform <strong>Guide</strong>l<strong>in</strong>es for Employment Selection ProceduresState of California Department of Fair Employment & Hous<strong>in</strong>g laws“Staff<strong>in</strong>g the Public Sec<strong>to</strong>r, A <strong>Guide</strong> <strong>to</strong> Pr<strong>in</strong>ciples, Methods & Resources”by Albert P. Maslow, Ph.D.A MANAGER’S GUIDETO HIRING STAFF IN AMERIT SYSTEM1Revised 1/12


What is a Personnel Commission and why do we have one?Personnel Commissions and Civil Service Commissions were formed at theState and Federal levels as a response <strong>to</strong> “patronage” systems wheregovernment employees were hired as a result of election paybacks forpolitical support. This “spoils system” allowed for arbitrary hir<strong>in</strong>g and fir<strong>in</strong>gof employees and failed <strong>to</strong> hold employees accountable <strong>to</strong> the public trust,though paid through citizens’ taxes.What is the responsibility of the Personnel Commission <strong>in</strong> a <strong>County</strong> Officeof Education?The California Education Code is very specific about the employmentprocesses and practices for classified employment. The PersonnelCommission is tasked with fulfill<strong>in</strong>g the mandates of the Education Code. Inaddition <strong>to</strong> the mandated functions of the Code, <strong>Santa</strong> <strong>Cruz</strong> <strong>County</strong> Office ofEducation has delegated some authority <strong>in</strong> other areas, which the PersonnelCommission carries out on behalf of the <strong>County</strong> Office. Theseresponsibilities are spelled out <strong>in</strong> the SCCOE <strong>Merit</strong> Rules.In practical terms, what is the <strong>Santa</strong> <strong>Cruz</strong> <strong>County</strong> Office of EducationPersonnel Commission responsible for?In a nutshell, the Personnel Commission is responsible for the classificationof new and exist<strong>in</strong>g jobs, recruitment and test<strong>in</strong>g of candidates foremployment, and the certification process<strong>in</strong>g of candidates for hir<strong>in</strong>g.How do I hire the person I want at the salary I want <strong>to</strong> pay?Whether or not you can do this will depend on the results of the follow<strong>in</strong>gactivities. The merit system works with you <strong>to</strong> identify the needs of yourdepartment – that’s the classification portion. A staff member tra<strong>in</strong>ed <strong>in</strong>classification and compensation practices works with you <strong>to</strong> def<strong>in</strong>e your jobneeds, the duties and responsibilities of the job, skills, knowledge andabilities needed <strong>to</strong> do the job, and the typical tra<strong>in</strong><strong>in</strong>g and experiencerequired <strong>to</strong> successfully meet the needs of the job. If a job classificationalready exists that matches your job needs, it, and its current salary range areused. Otherwise the Po<strong>in</strong>t Fac<strong>to</strong>r<strong>in</strong>g Committee “po<strong>in</strong>ts fac<strong>to</strong>rs” the jobdescription <strong>to</strong> determ<strong>in</strong>e a fair compensation package for a newly createdclassification.After you’ve def<strong>in</strong>ed the job, a Personnel Commission staff member <strong>in</strong> theHuman Resources office will work with you <strong>to</strong> identify the critical jobfac<strong>to</strong>rs required for success. You and the HR Direc<strong>to</strong>r or other PC staff work<strong>to</strong>gether <strong>to</strong> determ<strong>in</strong>e appropriate assessments. Tests can be practicalassessments such as performance simulations and <strong>in</strong>-basket tests, they can betraditional pencil and paper multiple choice or fill <strong>in</strong> the blanks. Oral examson technical and general qualifications may also be used. It is imperative thatthe hir<strong>in</strong>g authority, the subject matter expert, work closely with staff <strong>to</strong>assure that the results of the exam process yield only truly qualified jobcandidates.The f<strong>in</strong>al step <strong>in</strong> the process <strong>to</strong> certify job candidates is spelled out veryclearly <strong>in</strong> California Education Code. Personnel Commission staff sendcandidates who place <strong>in</strong> the <strong>to</strong>p three ranks on an eligibility list <strong>to</strong> <strong>in</strong>terviewwith the department or hir<strong>in</strong>g supervisor. This process is prescribed by law.Until or unless the Education Code changes, there is little flexibility <strong>in</strong> thispractice. The certification system also assures that offers of employmentfollow legal requirements, and that new employees meet federal, state andcounty office compliance laws and guidel<strong>in</strong>es <strong>to</strong> work <strong>in</strong> the <strong>County</strong> Office.Ultimately, if the person you want <strong>to</strong> hire places with<strong>in</strong> the <strong>to</strong>p three ranks oris already employed by the <strong>County</strong> Office you may be able appo<strong>in</strong>t him orher. Staff will work with you <strong>to</strong> determ<strong>in</strong>e the appropriate salary step andwill make the ultimate offer of employment.2

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