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SwitchPilot & SwitchPilot Extension - DCC Concepts

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14Support & assistance9.4.4. Resetting to factory default valuesYou can reset to the factory default values at any time in caseyou “get stuck”:Write value 08 into CV 089.5. Programming with the LokProgrammer or ECoSIf you have an ESU ECoS or an ESU LokProgrammer you maychoose the most comfortable method of programming your<strong>SwitchPilot</strong>. ECoS with firmware 1.1.0 or higher features a separateprogramming mode for the <strong>SwitchPilot</strong>. Please refer to themanual and its extensions for this version.Always use the latest software version on your PC for theLokProgrammer. This can be downloaded free of charge fromour website.10. Support and assistanceYour model train dealer or hobby shop is your competent partnerfor all questions regarding your <strong>SwitchPilot</strong> decoder. In fact he isyour competent partner for all questions around model trains.Of course, you may also contact us directly. For enquiries pleaseuse either email or fax (don’t forget to provide your own fax-no.or email address) and we will reply within a few days.Please call our hotline only in case of complex enquiries thatcan’t be dealt with by email or fax. The hotline is often verybusy and you may encounter delays. Rather send an email orfax and also check our website for more information. You willfind many hints under “Support / FAQ” and even feedback fromother users that may help you with your particular question.Of course we will always assist you; please contact us at:by phone: ++49 (0)700 – LOKSOUND++49 (0)700 – 56576863Dienstag & Mittwochvon 10.00 Uhr bis 12.00 Uhrby fax : ++49 (0)700 - 37872538E-Mail:support@loksound.desnail mail: ESU GmbH & Co. KG- technischer Support -Industriestraße 5D-89081 Ulmwww.loksound.de

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