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GROUP PROFILEGROUP INFORMATIONGROUP MAN<strong>AG</strong>EMENT REPORTCONSOLIDATED FINANCIALSTATEMENTSADDITIONAL INFORMATION39SERVICESDB SERVICES BUSINESS UNITThe key prerequisites for smoothly operating mobility and logistical services are reliableand affordable services – and, accordingly, these are the key prerequisites for the longtermcompetitiveness of the railway system. DB Group’s service activities are bundledtogether in the DB Services business unit. The business unit consists of six separateareas: DB Fahrzeuginstandhaltung (vehicle maintenance), DB Systel, DB Services,DB Fuhrpark (fleet management), as well as DB Kommunikationstechnik (communicationstechnology) and DB Sicherheit (security). DB Group companies are the maincustomers of the business unit’s primarily transport-related infrastructure managementand infrastructure-related services. Non-Group business is aimed above all at optimizingcapacity utilization, quality and price benchmarking, and the future positioning of thebusiness unit’s supplementary infrastructure-related offers.The DB Services business unit’s nationwide service portfolio is consistently gearedto the needs of intra-Group customers, with services tailored to specific customers anda high level of quality and performance at prices that are fundamentally aligned to marketlevels. Based on our core competencies (comprehensive service range, command of complexrail systems, as well as the ability to be integrated into the value chain of internalcustomers), we can offer services from a single source, and extend our head start inexpertise about railway-related services./// DB Vehicle Maintenance (Fahrzeuginstandhaltung) is responsible for the heavymaintenance of rail vehicles and provides comprehensive inspection and mainte -nance work as well as conversion, modernization, upgrading trains, as well as overhaulwork on components like wheel sets, bogies and brakes at 15 locations. Inaddition, with its acquisition of WBN Waggonbau Niesky GmbH, at the Nieskylocation, DB Vehicle Maintenance has expanded its range of services to includeproduction of freight cars and related components./// DB Systel is the DB Group’s provider of IT and telecommunications services, andas a full-service provider develops and operates pioneering IT and telecommunica -tions solutions for the passenger travel and the logistics markets. Its portfoliocovers the entire IT value chain – from consultancy and concept developmentthrough development to operation and support services. The business unit looksafter more than 67,000 users of <strong>Deutsche</strong> <strong>Bahn</strong>’s office communication system (intra-net) and operates more than 515 IT processes in one of Europeʼs biggest computercenters. It is also responsible for digital radio networks, such as the GSM-R networkused by the infrastructure provider DB Netz <strong>AG</strong>, which are vital for safety./// € 3,015 millionsegment revenues/// € 112 millionexternal revenues/// € 131 million adjusted EBIT/// 24,911 employees

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