xxx-may11-en - icann

.XXX Monthly Operator Report – May 2011Section 2 – Service Level Agreement PerformanceThe following table compares the SLA requirements with Actual Performance forthe reporting month. As required by the ICANN/ICM Agreement, ICM iscommitted to provide service levels as outlined in Appendix 7 of the agreement.The SLA is incorporated into the .XXX Registry-Registrar Agreement that isexecuted with all operational registrars.Component/Service Availability PerformanceRequired Actual Required ActualDNSResolution of .XXX domains,each name-serverWHOIS99.999% available 100% available < 300 milliseconds 33 millisecondsService Response Times 99.4% available 100% available < 1500 milliseconds 3 millisecondsPerformance Level 50 queries per second MeetsService Update At least once daily 15 MinutesCopyright © 2011, ICM Registry LLC Page 4 of 9

.XXX Monthly Operator Report – May 2011Section 3 – .XXX Zone File Access ActivityThe following table summarizes the zone file access activity for the currentreporting month. As required by the ICANN/ICM Agreement, ICM provides thirdparties bulk access to the zone file for the .XXX TLD.Zone file access passwords at the end of the previous month April-11 0New zone file access passwords 0Total zone file access approvals at the end of the reporting month May-11 0Copyright © 2011, ICM Registry LLC Page 5 of 9

.XXX Monthly Operator Report – May 2011Section 4 – Completed SRS/System Software ReleasesAs required by the ICANN/ICM Registry Agreement, significant releases thathave occurred during the current month (it excludes software released only to fixa bug) are listed below. The .XXX Shared Registration System (SRS) iscontinually being improved to better meet the needs of accredited registrars.Release Name Features Target Date Complete Date(None in May 2011)Copyright © 2011, ICM Registry LLC Page 6 of 9

.XXX Monthly Operator Report – May 2011Section 5 – Whois Service ActivityThe total monthly “Whois” queries are shown below (In Thousands)Month Total Peak AverageMay-11 .392 .033 .012Copyright © 2011, ICM Registry LLC Page 7 of 9

.XXX Monthly Operator Report – May 2011Section 6 – Total Number of Transactions by Subcategory by MonthIn compliance with Section-6 of Appendix 4 to the ICANN/ICM RegistryAgreement, the tables that follow present the number of transactions for thecurrent month for each transaction subcategories.6a – Total Monthly Domain Name Transactions by Subcategory (InThousands)DeletesAddMonth Total Add Grace RGP Failures Modify Renew Transfer Check RestorePeriodMay-11 0 0 0 0 0 0 0 0 0 06b – Total Monthly Domain Name Transaction Failures by Subcategory (InThousands)Month Total Add Delete Modify Renew Transfer Check RestoreMay-11 0 0 0 0 0 0 0 06c – Total Monthly Nameserver Transactions by Subcategory (InThousands)Month Total Add Delete Modify Renew Transfer Check RestoreMay-11 0 0 0 0NotApplicableNotApplicable0NotApplicable6d – Total Monthly Nameserver Transaction Failures by Subcategory (InThousands)Month Total Add Delete Modify Renew Transfer Check RestoreMay-11 0 0 0 0NotApplicableNotApplicable0NotApplicable6e – Total Monthly Contact Information Transactions by Subcategory(In Thousands)Month Total Add Delete Modify Renew Transfer Check RestoreMay-11 0 0 0 0NotApplicable0 0NotApplicable6f – Total Monthly Contact Information Transaction Failures bySubcategory (In Thousands)Month Total Add Delete Modify Renew Transfer Check RestoreMay-11 0 0 0 0NotApplicable0 0NotApplicableCopyright © 2011, ICM Registry LLC Page 8 of 9

.XXX Monthly Operator Report – May 2011Section 7 – Average Daily Transaction RangeThe range of transaction volume is shown for each month along with the averagedaily transaction volume.Average Daily Transaction Range (In Thousands)[none to display]Copyright © 2011, ICM Registry LLC Page 9 of 9