Primary Care - Fraser Health

How are providers and patients benefiting?• Providers are able to delegate some care for patients with complex chronic conditions to a multidisciplinaryteam. This contributes to increased practice efficiencies and greater satisfaction for GPsas patients receive the support they need.• Patients receive coordinated, comprehensive and integrated care, built around their long-term, wholehealth needs. A shift from reactive to proactive care, supported by a self-management focus, canhelp patients prevent disease from worsening, and lead to improved health outcomes.Where are the Centres located?• Currently, there are three iConnect Health Centres: 1) White Rock / South Surrey next to Peace ArchHospital 2) New Westminster at Victoria Hill, and 3) at Surrey Memorial Hospital.• These are important service delivery points in the wider iConnect Health Network for theconsolidation and coordination of chronic care services.Opportunities for GPs to participate• GPs may refer patients from White Rock / South Surrey, New Westminster and Surrey to iConnectHealth Centres in those communities, and collaborate with the Centre’s multidisciplinary team tosupport a coordinated care plan.• A referral and feedback process has been developed by GPs to keep everyone in the loop, with theGP typically retaining the Most Responsible Physician role.Additional informationBeginning in January 2009, patients accessing iConnect Health Centres in the three communities and theirGPs, will be encouraged to participate in a voluntary, informed consent process so that the program can beevaluated for its effectiveness, and fine-tuned for expansion throughout the region.Contact information• White Rock / South SurreyTel: 604-541-7162• New WestminsterTel: 604-523-8800• Surrey Memorial HospitalTel: 604-585-5697PC.04.21.09