Primary Care - Fraser Health

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How do providers and patients benefit?For GPs and practices, care coordination services can:• Free up significant appointment and administrative time.• Increase practice efficiency.Patients can receive the care they need in a timely and coordinated manner, to:• Improve their experience in the health care system.• Ensure care meets clinical standards, with the aim of optimizing health status.• Support a patient’s family with an organized care plan and easier navigation of services.When and where is this being implemented?Fraser Health is currently piloting care coordination for patients accessing the iConnect Health Network inWhite Rock/South Surrey. By mid-2009, care coordination will also be available in Surrey and NewWestminster.Opportunities for GPs to participateCare Coordination services are currently being extended to GPs in practices in White Rock-South Surrey.GPs in Surrey and New Westminster will receive communication updates in 2009 for opportunities toparticipate.Contact informationMichelle Medland, Project CoordinatorE-mail: Michelle.Medland@fraserhealth.caPhone Number: 604.519.8558PC.04.21.09
Specialist IntegrationBringing together expertise for effective,collaborative carePhysicians in the community of White Rock are testing anintegrated approach to complex care, in which GPs caseconference with a geriatrician and team of internists tosupport patients with complex needs.What is its purpose?Through collaboration, GPs, specialists and internists are able to plan the most effective care to improve thehealth status of patients with complex issues.How does it work?In the current pilot phase in White Rock, three practices are case conferencing with two internists and onegeriatrician. The specialists visit the practice for discussion, to see patients with the GP, and to summarizerecommendations with the GP.When and where is this being implemented?As of December 2008, three family practices in White Rock are testing Specialist Integration. Uponevaluation, specialist integration will be established to include more practices in White Rock-South Surrey,and later will expand to other communities.Opportunities for GPs to participateInterested GPs are encouraged to put forward suggestions, questions or requests for the specialistintegration program.Contact informationPam Fennel, Project CoordinatorE-mail: Pam.Fennell@fraserhealth.caPhone Number: 604.519.8542PC.04.21.09
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Primary Care - Fraser Health

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