Speech recognition in europe - Nuance Healthcare EMEA

Wo HIT 2012SPEECH RECOGNITION NEWSSpeech recognitionin Europe:where are we now?Comprehensive, accurate andaccessible documentationessential for healthcare qualityWoHIT 2012 provides the perfect opportunityto review a year in speech recognition –including the launch of the new360 | Development Platform and the hugesteps forward for speech recognition inthe cloud:In an interview in HealthTech Wire, Stefan Herm,Managing Director EMEA at Nuance Healthcare,emphasised how the technology is key,not only to improving the quality of healthcare,but also to cutting costs. Doctors must becomeactively involved in documentation decisions,he said, to ensure they use the right product forthe right audience – their patients!Speech recognition is now used widely acrossEurope, with the most rapid uptake in Germany,France and Spain – which are also among thecountries with the highest adoption of hospitalinformation systems. In Denmark and the UKwe’re seeing interest from a new audience: thesocial services.Blue sky thinking:It’s time to claim the benefits ofspeech recognition in the cloudWith nearly one third of healthcare sectordecision makers already using cloud-basedapplications and 73% planning to move moreapplications to the cloud, it‘s time to take a seriouslook at the business opportunities offeredand determine what healthcare in the cloudreally means, says Nuance Healthcare GeneralManager, Janet Dillione, in a recent article.“The cost advantages that cloud computingoffers are enticing,” says Janet in the piece,published in US eZine HealthNewsDigest.com.“With a cloud-based model, applications, storageand even computing power is hosted by athird party publicly or privately via the internet.”Another common cost benefit of the cloud isthat healthcare organisations only pay for whatthey use. We can simply no longer look to thefuture of healthcare and not think about cloudcomputing, says Janet.HEALTHCARE

Three questions for…Mert Öz, Platform Product Manager at Nuance Communications, Inc.(responsible for the new Nuance 360 | Development Platform).Why is speech recognitionbecoming more importantfor hospitals?Does this also apply tomobile documentation?How does the new Nuanceoffering accommodatethe requirements ofmobile documentation?One of the problems hospitals are strugglingwith is a lack of usability in their documentationsystems. The only way for clinicians to meetthe requirements of work in a modern hospitalenvironment is to spend as little time as possiblecapturing and searching for data. Speechrecognition can contribute significantly to this.Absolutely. The best way to save time spent ondocumentation and improve accuracy is to capturedata directly at the point of care. This does notnecessarily mean at the bedside, but it should beentered during or right after patient contact.The new 360 | Development Platform makes iteasy for our partners to speech-enable practicallyany clinical application they want – quickly, withoutsacrificing quality.360 degree vision:a guided tour of the newNuance product portfolioIn February 2012, Nuance Healthcare announced the availability of its new 360 | Development Platform. Withthe launch, Nuance became the first provider to enable live-streaming speech recognition for healthcare. Sowhat’s in the new 360 | Product Portfolio and what are some of its key benefits?Dragon Medical 360 | Network EditionA cloud-based, real-time, front-end click oncespeech recognition solution designed for clinicians tomake their systems faster and easier to use.360 | SpeechAnywhere ServicesA secure cloud-based set of speech recognitionservices enabling Healthcare Software Vendors tospeech-enable end-user healthcare applications withminimal development effort.360 | SpeechMagic SDKAn SDK designed to be seamlessly integrated intohealthcare IT applications and deliver state-of-theartspeech recognition capabilities enabling the useof a variety of workflows (digital dictation, front-endspeech recognition, backend speech recognition,workflow, transcription, correction, command andcontrol).360 | SolutionBuilderA speech-driven clinical information capturing anddocumentation solution enabling easy integrationinto healthcare systems, a quick roll-out and flexibleworkflows.Dragon MedicalA desktop-based, real-time, front-end and featurerichspeech recognition solution that helps cliniciansefficiently navigate and dictate medical decisionmakingand treatment plans directly into a patient’sEHR.Please note: not all products are available in alllanguages.

Wo HIT 2012SPEECH RECOGNITION NEWSEnd-user achievements with a focus on the NordicsCountry report on NorwayNorway has an EHR adoption rate of nearly 100 %,which has helped the country achieve one of thehighest penetrations of speech recognition in healthcareinstitutions worldwide. Largely through Nuance’spartner Max Manus, nearly 90% of Norwegian radiologistsare using speech recognition in their everydayroutine.Health Region South was the first region to see thecost savings achievable with speech recognition andto negotiate a framework agreement covering all hospitalsin the region. Following that, a national tenderwas issued and by the end of 2011 about 70% ofhospitals were using speech recognition. Max Manuswon both tenders.Swedish radiologists cut reportingtime by 50%Radiologists at Västmanland County Hospitalhave cut the time it takes to produce reports by50%, just six months after integrating Nuance’s360 | SpeechMagic SDK technology into theirSectra radiology information system.Radiologists at the hospital had experienced agrowing demand for their services, especially formore complicated examinations such as CT and MRI,which involve longer reports. The Radiology departmenthas been able to significantly decrease reportturnaround times since the introduction of speechrecognition. For high priority reports the turnaroundtime was reduced by 59%.Vejle County Hospital reduces costs andimproves efficiencyVejle County Hospital has integrated360 | SpeechMagic SDK, into its EHR, which is usedby 1,400 doctors, nurses and secretaries. This hasled to higher quality health records, increased patientsatisfaction and improved productivity throughout thehospital.The use of speech recognition has also led to resourcesavings, faster and smoother internal communicationsand considerable time savings regarding thetransfer of patients from one department to another.Since the clinicians started reviewing their own dictationsthe accuracy of medical reports has also risen.Helsinki trauma centre cuts radiologyreporting time in halfHelsinki University Central Hospital is a trauma centre,so emergency reports need to be available fast- in many cases instantly. With the help of Nuancepartner Oy Konttorityö the hospital piloted the integrationof speech recognition with its RIS to evaluateeffects on report generation. By letting radiologiststake full control of report creation, report turnaroundtime decreased by 50% and quality increased.„Speech recognition is no longer a miracle but a useful,highly professional technology that facilitates theusage of RIS and PACS and leads to proven benefitsin reporting workflow and patient care,“ said Dr TomiKauppinen, Technology Manager.Speech recognition saves hospital€900,000 per yearDocument turnaround times have decreased dramaticallysince the hospital Sykehuset Telemark HF installedspeech recognition at 450 workstations aroundthe site. About 90% of all medical reports are nowdelivered to the referring doctors within seven days,and about 70% are handed directly to the patientsbefore they leave hospital.The hospital has made savings of €900,000 per yeardue to a 66% reduction in the number of full timesecretaries. Some of these savings are passed onto the respective departments to top up their annualbudget.HEALTHCARE

Wo HIT 2012SPEECH RECOGNITION NEWSMax Manus co-exhibiting with Nuance at World of Health IT 2012Max Manus is a key player in the Norwegian and Danish marketsand is also growing in Sweden. They first introduced a dictationsystem to the market in 1993 and became a distributing partnerfor the speech recognition technology, 360 | SpeechMagic SDK, in2001. The company offers speech recognition solutions based onNuance technology to healthcare customers in Norway, Denmark,and Sweden. Nearly 90% of radiologists and all radiologists in privatepractice in Norway use speech recognition solutions provided by MaxManus. Find out more at www.maxmanus.com.Nuance Healthcare partnersin the NordicsAgfawww.agfa.com/healthcareCarestream Healthwww.carestream.comIBMwww.dk.ibm.comKONTTORITYÖKonttorityöwww.konttorityo.fiMax Manuswww.maxmanus.comSectrawww.sectra.com/medicalFor other regions, please email speechrecognition.healthcare@nuance.com!© 2012, Nuance Communications,Inc. All rights reserved.