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Pensioners - ICI Pension Fund

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Get aof your pension onlinefor pensioners


ePA – a window to your pensionePA is an online window to your pension. ePAallows you to view your pension informationwhen you want; 24 hours a day, 365 days a year.And, as ePA is the same system used by <strong>ICI</strong><strong>Pension</strong>s Services helpline, it means you canalso view the most up-to-date information – atany time of the day. You can also view historicalinformation as far back as 1996 (when WatsonWyatt became the administrator). To view yourinformation all you need to do is visit ePA viathe home page of the <strong>ICI</strong> <strong>Pension</strong> <strong>Fund</strong> Trusteewebsite at www.icipensionfund.org.uk


How it worksStart by logging in to ePA via the home page atwww.icipensionfund.org.uk. To access the site you willneed your personal User ID and temporary password.Your User ID is <strong>ICI</strong>ePA followed by your pension referencenumber, which can be found on your pension payslip or onany communications from <strong>ICI</strong> <strong>Pension</strong>s Services. When youfirst login you will be prompted to change your password tosomething more memorable by following the instructionson screen.There are tools available to assist your navigation around thesite. A handy user guide is available by clicking the ‘Help’ optiononline. You may also like to keep this leaflet as a reminder ofwhat you can do on ePA.Please note that historical information on ePA only goes back asfar as 1996 as this is when Watson Wyatt took over administrationof the <strong>Fund</strong> and began keeping records electronically.


What can I do?Show me my…pay and tax details – you cansee a full monthly breakdownof your pension payments(going back to 1996). Thisincludes details of tax paymentsmade on your pension income.P60 information – viewdetails from your annual P60form, including your pay andtax details.initial pension – see the value of your full pension (before anyreduction for a lump sum) and, if applicable, details of any lumpsum taken.


personal details – check your personal information to make sureit is correct.A problem with your personal details?If any of the personal details shown are incorrect then pleasewrite to <strong>ICI</strong> <strong>Pension</strong>s Services to update your records. Note thatyou cannot change personal details by phone or email; writtencorrespondence will be required.Please quote your name, pension reference or NationalInsurance number on all correspondence.pension history – view year-on-year pension increases fromNovember 2008 onwards, and find out what benefits your spousemay be entitled to in the event of your death.


Now see for yourself…Go to ePA via the home page at www.icipensionfund.org.uknow and benefit from having this new website as a tool forviewing your pension information.Who to contactePA and the Trustee website should give you all the informationyou need on a regular basis. If your query isn’t covered on thewebsite, you can contact <strong>ICI</strong> <strong>Pension</strong>s Services:Address: <strong>ICI</strong> <strong>Pension</strong>s ServicesPO Box 545RedhillSurreyRH1 1YXTel: +44 (0)1707 607500Email:membership.secretarial@watsonwyatt.com

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