C a s e S t u d y - Tech Mahindra
C a s e S t u d y - Tech Mahindra
C a s e S t u d y - Tech Mahindra
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End to End Implementation of Service Activation Suite for Tier 1 Operator in Australia<br />
Workshops on product<br />
functionality were<br />
conducted for the technical<br />
team of the client to make<br />
them aware of the required<br />
product functionalities and<br />
performance expectation.<br />
© <strong>Tech</strong> <strong>Mahindra</strong> Limited 2008<br />
c. Design of service request translator spawning logic for the information flow from<br />
upstream systems.<br />
� Implementation<br />
a. Interface of Core Activation product (Metasolv) with other components of ecosystem.<br />
b. Interfaces with Network elements<br />
c. Integration with upstream interfaces<br />
Cartridges<br />
Cartridges<br />
Broadworks<br />
Network<br />
NetCracker<br />
EAI<br />
Service Request Translator<br />
Metasolv Activation Platform<br />
Activation<br />
Controller<br />
Cartridges<br />
Cartridges<br />
BRIX<br />
Voicemail<br />
SBC<br />
Cartridges<br />
Cartridges<br />
HCPE<br />
Client Benefit<br />
� Operational Efficiency Benefits<br />
a. Provisioning life cycle is reduced significantly with the automation.<br />
� Customer Experience Benefits<br />
a. Service Provider is able to activate customer services in short span of time.<br />
b. Significant reduction in mean time of repair and maintenance.<br />
About <strong>Tech</strong> <strong>Mahindra</strong><br />
<strong>Tech</strong> <strong>Mahindra</strong> is a global systems integrator and business transformation consulting organization focused on the<br />
communications industry. With the convergence of media and telecom, the changing landscape of the telecom industry<br />
is becoming extremely competitive. As companies rapidly strive to gain a competitive advantage, <strong>Tech</strong> <strong>Mahindra</strong> helps<br />
them innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This<br />
has helped our customers reduce operating costs and generate new revenue streams.<br />
© 2008 <strong>Tech</strong> <strong>Mahindra</strong> Limited. All Rights Reserved. Reproduction of this publication in any form without<br />
prior written permission is forbidden. The names of actual companies and products mentioned herein may be<br />
the trademarks of their respective owners.<br />
www.techmahindra.com
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