factsheet - Tech Mahindra

The Tech Mahindra Advantage
Largest Independent Indian IT solutions provider
focused on Telecom
Ranked 12th Largest TOMS vendor by Gartner in
"Market Share: Telecoms Operations Management
Systems – Worldwide, 2006-2007" April 2008
Vertical Growth Leadership in Telecom Software
(Frost & Sullivan Asia ICT Awards 2007)
Product Innovation Award for Enterprise DRM (Frost
& Sullivan Asia ICT Awards 2007)
Winners of "Best Billing Solution" Category at
"Billing and OSS World (B/OSS) Excellence Awards
2008".
6th largest software services company in India
(NASSCOM 2008)
Ranked 2nd in the list of Telecom Software
providers of India by Voice & Data (2008)
About Us
Tech Mahindra is a global systems integrator and business
transformation consulting organization focused on the
communications industry.
With the convergence of media and telecom, the changing
landscape of the telecom industry is becoming extremely
competitive. As companies rapidly strive to gain a
competitive advantage, Tech Mahindra helps them innovate
and transform by leveraging its unique insights,
differentiated services and flexible partnering models. This
has helped our customers reduce operating costs and
generate new revenue streams.
Margins from connectivity are rapidly falling and future
growth in revenues will only come from new applications,
content and services. Hence, operators today are busy
addressing business opportunities revolving around
commerce, content, convergence and customer experience
to gain a sustainable competitive advantage. At Tech
Mahindra, we understand this and we offer solutions that
help our customers achieve their business goals.
In the Leaders Category in 'The 2008 Global
Outsourcing 100' (IAOP's Annual Listing of the
World's Best Outsourcing Service Providers)
3rd largest BSS Systems Integrator and 5th largest
BSS Vendor (Gartner-Dataquest, World Wide
Analysis 2000-2006, published in 2007)
Elite member of the Deloitte Technology Fast 50
India (2007)
Winner of the 'IT People Employer of the Year
Award' (IT People Awards for Excellence in IT 2008)
Winner of the 'Best Overall Recruiting & Staffing
Organization of the Year Award' (RASBIC Awards
2008)
Winner of the 'Organization with the most
innovative HR practices Award' (Asia Pacific HRM
Global HR excellence Award 2007)
Winner of the 'Excellence in Marketing Award' (IT
People Awards for Excellence in IT 2007)
factsheet

Solutions Landscape
Tech Mahindra has pioneerd the art of delivering
mission critical software solutions on target, for
industry leaders. Tech Mahindra leverages its
domain expertise, coupled with its
TM
proven service delivery framework mASTER - the
global offshore delivery model of the organization,
to help customers gain efficiencies for faster timeto-market.
Our Solutions Support areas
include:
Business Support Systems including telecom
billing systems, billing mediation, customer
relationship management and fraud
management.
Operations Support Systems including
inventory management, traffic management,
fault management, workforce management, EAI
solutions and legacy signaling systems.
Next Generation Services includes VoIP,
intelligent networks and mobile IP, next
generation soft switches and signaling protocols.
Network Design and Engineering consists of RF
planning & optimization; data quality
management; IP network design & planning;
network operation center; proactive performance
modeling, testing, monitoring, troubleshooting,
diagnosis and tuning of applications and
network; network audit; traffic engineering;
capacity planning; network and configuration
management; reliability engineering.
Embedded Systems Product Engineering
Services includes development, integration,
porting & testing of real-time software for
consumer electronics devices such as STBs, PMPs,
DVRs, mobile handsets and handheld terminals.
Mobility Solutions includes application porting,
handset applications / content validation, VAS
infrastructure, SI services and wireless switching.
Business Intelligence and Performance
Management Solutions including Modular,
Generic Deployable Telecom BI Framework for
Customer Experience, Sales Analysis, Financial
Management, Churn Reduction, Offer Suitability,
Customer Data Integration, Customer
Segmentation.
Security Consulting Services including
application security, network and systems
security, security testing, business
continuity and disaster recovery services,
identity and access management,
security governance, managed security
services and financial & regulatory
compliance services.
Global Managed Services consisting of
application management for host of telco
& non-telco applications such as billing,
customer relationship management,
revenue assurance and enterprise resource
planning.
IT Infrastructure Operations and
Management Services including data
center management, network
management, end user support (service
desk), system engineering, database
management, storage & backup
management and IT security.
Business Process Outsourcing &
Management including research &
analytics, financial management, and data
management.
Testing Services include testing
capabilities across the complete lifecycle
with both manual and tool-based services
for faster time-to-market and reduced
development and support costs.
factsheet

Usability and User Experience Design
comprises of end-to-end user experience design
including usability and accessibility evaluation,
interactive user experience visualization and
interface development.
Product Engineering & Life Cycle Support
Services in a wide spectrum of areas in the core
network technology domain for switching,
signaling, access and optical transmission
networks spanning across current technology
areas and next generation technologies in
signaling, soft switches and network intelligence.
Enterprise Application Integration including
EAI Framework, enabling telecom service
providers to achieve seamless integration among
their BSS and OSS applications, bringing efficient
business process within the enterprise.
Microsoft Practice including Microsoft Customer
Care Solutions, Microsoft Business Solutions (MS
Dynamics ERP and CRM), Hosted Solutions
around ERP/CRM/EVS/HMC/HSSP, Product
Development and Solution architecting around
Microsoft Business Intelligence, System
Integration around CSF/SDP, Unified
Communications, Portal Solutions, .Net, SQL and
other related MS technologies.
Global Footprint
With a defined presence across the globe, Tech
Mahindra services customers across the Americas,
Europe, Middle East, Africa and Asia-Pacific
People and Quality
Tech Mahindra's track record for value delivery is
supported by over 23,000 professionals who provide a
unique blend of culture, unrivalled domain expertise
and in-depth technology skill-sets. Its centers are ISO
9001:2000 certified and it also holds SEI-CMMI Level 5
certification. Tech Mahindra's people-care practices are
certified at PCMM Level 5. Tech Mahindra is one of the
only three companies worldwide to have been
successfully appraised for SSE-CMM Level 3. Tech
Mahindra is also certified for ISO 20000-1 (IT Service
Management standard) and ISO 27001 (Security
Management standard)
Financials
We have been recording consistent, profitable growth
year after year:
Q1FY 2008-09
Revenue: $271.9 million
PAT*: $ 62.5 million
FY 2007-08
Revenue: $934.7 Million
PAT*: $192 million
FY 2006-07
Revenue: $648 Million
PAT*: $135.6 million
* Note: This is consolidated net profit after tax, excluding
exceptional items.
www.techmahindra.com

Executive Management Team
Vice Chairman, Managing Director & CEO:
Vineet Nayyar
President, International Operations:
C.P Gurnani
President, Strategic Initiatives:
Sanjay Kalra
President, Corporate Affairs:
Sujit Baksi
Chief Financial Officer:
Sonjoy Anand
Chief Operating Officer:
Rakesh Soni
Chief Operating Officer:
L.Ravichandran
President and Founder, Tech Mahindra R&D Services Ltd.:
Paul Pandian
Chief Business Development Officer:
Atul Kunwar
Contact Us
India
Tech Mahindra Limited
UAE
Tech Mahindra Limited
Sharda Centre, Off Karve Road,
PO Box 54275, Dubai
Erandwane, Pune 411 004 Tel: +971 4 2996365
Tel: +91 20 6601 8100 Fax: +971 4 2996364
Fax: +91 20 542 4466
Wing 1, Oberoi Estate Gardens,
Chandivali, Andheri (E),
Egypt
Tech Mahindra Limited
Mumbai 400 072
Arkadia Building, Cornish El Nil,
Tel: +91 22 6688 2000
8th floor, P.O. Box 14,
Fax: +91 22 2852 8959
Sabtteyah 11624, Cairo
3rd & 4th floor, C Bldg, Tel : +20 2 580 6608
Bengal Intelligent Park Ltd., Fax : +20 2 580 6601
Opp. Infinity Towers, Sector 5
Salt Lake, Kolkata 700 091
Singapore
B-26, Sector 57
Tech Mahindra (Singapore) Pte.
Noida 201301
Limited.
Tel: +91 120 4032700
150 Kampong Ampat #01-01
Wing 1 & 2, Block 'C', Fourth Floor KA Centre, Singapore 368324
Cyber Gateway, Hitech City Tel: +65 6303 8752
Madhapur, Hyderabad 500081 Fax: +65 6282 7137
'A' Block, 2nd Floor,
DLF Building, Chandigarh Technology Park
Kishangarh, Chandigarh
Tel: +91 172 6604444
9 / 7 Hosur Road,
Bangalore 560029
Tel: +91 80 40 24 3000
Fax: +91 80 2 553 9231
No. 58, Sterling Regency,
Sterling Road,
Nungambakkam,
Chennai 600034
Tel: +91 44 2 825 3323
Fax: +91 44 2 825 3352
USA
Tech Mahindra (Americas), Inc.
15 Corporate Place South,
Suite 350, Piscataway, NJ 08854
Tel: +1 732 981 1060
Fax: +1 732 981 1066
12600 Deerfield Parkway,
Suite 100, Alpharetta, GA 30004
Tel: + 1 678 575 7618
Fax: + 1 678 296 0469
2140 Lake Park Blvd.,
Richardson, TX, 75080
Tel: +1 972 991 2900
1270, S. Winchester Blvd,
Suite # 130,
San Jose, California
Tel: +1 408 960 5244
Canada
Tech Mahindra Limited
255 Duncan Mills Road, Suite 504
Toronto, Ontario
Canada M3B 3H9
Tel: +1 905 686 0088
UK
Tech Mahindra Limited
1st Floor, Charles Schwab Building,
401, Grafton Gate (E),
Milton Keynes MK9 1AQ.
Tel : +44 1908 553400
Fax : +44 1908 553499
7th & 8th floors,
Riverside Tower,
5 Lanyon Place, Belfast
County Andrin BT1 3BT
Germany
Tech Mahindra GmbH
Prinzenallee 7, 40549 Düsseldorf
Tel: +49 211 52391 239
Fax: +49 211 52391 503
Belgium
Tech Mahindra Limited
Uitbreidingstraat 84/3
Antwerpen-Berchem
Belgium, B-2600
Tel: +32 3 218 20 51
Australia
Tech Mahindra Limited
Level 2, Suite 5
64 Talavera Road
North Ryde 2113
Tel: +61 2 9888 4755
Fax: +61 2 9888 4766
New Zealand
Tech Mahindra Limited
Level 4, 369 Queen St
Auckland 1010
New Zealand.
Tel +64 9 306 8949
Fax +64 9 306 8889
Thailand
Tech Mahindra Limited
Level 29, The Offices at
Centralworld, 999/9 Rama I Road,
Pathumwan, Bangkok 10330.
Thailand
Tel: +66 22072346
Fax: 66 22072347
Malaysia
Tech Mahindra (Malaysia) Sdn. Bhd.
Suite 15.1, level 15, Menara IMC
No 8 Jalan Sultan Ismail, 50250
Kuala Lumpur
Phone: +603 2073 2613
Fax: +603 2032 3945
Indonesia
PT. Tech Mahindra
Ariobimo Sentral, 4th fl, Suite #403,
Jl. H.R.Rasuna Said, Kav X-2 No. 5
Jakarta 12950
Tel: +62 811860617
Philippines
Tech Mahindra Limited
4th floor, New Guevent Bldg., 52 Libertad St.
Mandaluyong City 1551
Tel: +63 2 533 0696 / 533 7456
Fax: +63 2 531 0422
mktg@techmahindra.com
www.techmahindra.com
Last update : 21 July 2008