Managing Information Storage - EMC Education, Training, and ...

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IP-SANCASLocal ReplicationVirtualizationNASRemote ReplicationBackup/RecoverySAN0% 20% 40% 60% 80% 100%% RespondentsFigure 5: Storage technology segments and their relative importanceIP-SANCASVirtualizationDASReplicationNASBackup/RecoverySAN0% 20% 40% 60% 80% 100%% RespondentsFigure 6: Most common storage technology segments implementedThese technology segments (Figures 5 and 6) are at various stages of evolution and maturity. Eachis considered sophisticated and complex, and each requires unique skills to assess, plan, design,deploy, and manage them effectively. Deploying specialized experts within the teams, dedicated totheir specialty segments, is the most effective way to manage such diverse technology.8
4. Formalized Storage GroupsStorage infrastructure is mission-critical and nearly 40 percent of infrastructure budgets is allocatedto storage-related products and services. A well structured storage group of highly skilled professionalsis critical to building and maintaining high-performance, highly available storage infrastructures.Job titles and descriptions of dedicated storage professionals are evolving. The following are the mostcommon job functions being deployed by the studied organizations:• Storage Manager–Manager of the formalized storage team or used interchangeably for StorageAdministrator• Storage Administrator–Responsible for day-to-day administration, provisioning, configurationmanagement, monitoring, availability management, etc.• Backup and Recovery Administrator–Responsible for day-to-day backup and recovery relatedoperations• Storage Architect–Responsible for capacity planning, technology planning/design, and processmanagement• Disaster Recovery Administrator or Business Continuity Administrator–Responsible for disasterrecovery, backup and recovery, planning, implementation, and managementStore ManagersStorage AdministratorsBR AdministratorsStorage ArchitectsBC AdministratorsOthers0% 10% 20% 30% 40%Figure 7: Distribution of storage-related functions4.1 ResponsibilitiesStorage groups are responsible for the overall planning, design, implementation, monitoring,managing, testing, and operating of all components of the infrastructure. Interactions with IT andstorage managers and professionals resulted in the list of activities/tasks for which they are responsible(Table 3).The list includes various job functions, including storage administration, architects, DR administration,BR administration, etc. Percent time captured for each of the activities highlights the effortinvolved and possible importance of the tasks. This list could be used as a tool to define responsibilitiesof the storage group and individuals.9
Page 6 and 7: EMC’s Response and InitiativesEMC
Page 8 and 9: 2. Challenges Faced by IT and Stora
Page 12 and 13: Storage Group - Tasks & Responsibil
Page 14 and 15: SANB/RPlatformsNASRemote Replicatio
Page 16 and 17: 4.5 Storage Group Skills ModelAnoth
Page 18: About the AuthorsAlok Shrivastava i

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