11.07.2015 Views

Yeoman - The Stove Yard

Yeoman - The Stove Yard

Yeoman - The Stove Yard

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Five Year WarrantyYour <strong>Yeoman</strong> retailer will provide you with a Five YearWarranty for your new stove castings and a Two YearWarranty on steel parts and gas & electric ‘engines’ usedin stoves and fires. <strong>The</strong> continuation of the warrantyis dependant on your appliance being serviced by anappropriately qualified person 12 months afterinstallation and annually thereafter.Please note, these warranties excludecertain consumable and naturallywearing parts such as grates, baffles,firebricks and glass. Full details are onour website at www.yeoman-stoves.co.ukWARRANTYExpert Retailer NetworkTo help you select the right stove for your home, you willfind our useful reference symbols throughout the brochure.However, your <strong>Yeoman</strong> retailer will be pleased to provide anyfurther information and advice you may require. We takegreat care to ensure that our stoves & fires are designed, testedand manufactured to the highest possible quality and safetystandards. We are just as concerned to make certain that theyare sold and installed correctly so that you enjoy years ofpleasure from your purchase.Accordingly, you will find our products are only availablefrom experienced, independent retailers who will enable youto see a selection of models locally in their showrooms, oftenfully operational; discuss your individual requirements bothtechnical (such as sizing the heat output to your room andadvising on your flue type) and design; and ensure that youselect the most appropriate product for your home.<strong>The</strong>se retailers will also be able to advise on or assist withthe installation process as well as help provide any after salessupport & servicing your appliance may require in the future.Whilst we encourage our retailers to promote fireplaceproducts and their outlets via the internet, we do not believesuitable levels of customer care and satisfaction can beobtained from nationwide online sales and we would stronglyrecommend that you consider this when undertaking yourresearch and making a purchasing decision. Further, pleasebe aware that we do not offer technical support (beyond ourstatutory responsibilities) to products bought vianationwide online sales, where this supportwould normally be offered by one of ourqualified, independent retailers.5

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