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Mass Media in Zambia - AudienceScapes

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Development Research Series<strong>AudienceScapes</strong> • www.audiencescapes.org • Tel. 202.652.2271 • Fax. 202.652.9560<strong>Mass</strong> <strong>Media</strong> <strong>in</strong> <strong>Zambia</strong>Demand‐Side Measures of Access, Use and ReachBy Gayatri Murthy, Inter<strong>Media</strong>and Muzammil M. Hussa<strong>in</strong>, University of Wash<strong>in</strong>gtonBased on the <strong>AudienceScapes</strong> nationally representative survey of <strong>Zambia</strong>, conducted <strong>in</strong> April and May 2010November 2010Copyright © 2010 Inter<strong>Media</strong> Survey Institute; all rights reserved. This material may not be reproduced, displayed, modified ordistributed without the express prior written permission of the copyright holder.


About Inter<strong>Media</strong>Inter<strong>Media</strong> (www.<strong>in</strong>termedia.org) is a research‐based consultancy provid<strong>in</strong>g strategic guidance and<strong>in</strong>sight <strong>in</strong>to the behaviors and views of people globally, especially among hard‐to‐reach populations. Weprovide counsel on effective engagement strategies <strong>in</strong> an <strong>in</strong>creas<strong>in</strong>gly complex media andcommunication environment, help<strong>in</strong>g a diverse clientele map and measure how people gather, shareand shape <strong>in</strong>formation.Based <strong>in</strong> London, UK and Wash<strong>in</strong>gton, DC, Inter<strong>Media</strong> works with partners across the develop<strong>in</strong>g worldto strengthen local research capacity. On the ground <strong>in</strong> about 60 countries annually, Inter<strong>Media</strong>'sresearch experts use <strong>in</strong>novative techniques to understand how <strong>in</strong>formation, communication and mediaresources can deliver impact.About the AuthorsMuzammil Hussa<strong>in</strong> is researcher and <strong>in</strong>structor <strong>in</strong> the Department of Communication at the Universityof Wash<strong>in</strong>gton and is work<strong>in</strong>g towards his PhD <strong>in</strong> Global Communication at UW‐Seattle. His researchexam<strong>in</strong>es relationships between civic <strong>in</strong>formation and civic engagement, and <strong>in</strong>formation <strong>in</strong>frastructureand social organization.Gayatri Murthy is on the research team of the <strong>AudienceScapes</strong> Project at Inter<strong>Media</strong>. She holds aMasters Degree <strong>in</strong> International Communications from American University’s School of InternationalService and a BA <strong>in</strong> Economics (with honors) from St. Xavier’s College, Mumbai.2


<strong>AudienceScapes</strong> Project• How can targeted research help members of the development community hone their<strong>in</strong>formation‐shar<strong>in</strong>g efforts at the policy level and at the grassroots level?• What can members of the development community do to help improve the policy<strong>in</strong>formation flow <strong>in</strong> Africa, with a view toward support<strong>in</strong>g effective developmentpolicies?These questions are at the core of the multiyear <strong>AudienceScapes</strong> project launched by Inter<strong>Media</strong> <strong>in</strong>spr<strong>in</strong>g 2009. Its broad aim is to provide research and analysis to guide the <strong>in</strong>formation‐shar<strong>in</strong>g efforts ofdevelopment practitioners at the grassroots and policy levels, thereby support<strong>in</strong>g more effectivedevelopment outcomes. Pilot research was conducted <strong>in</strong> Ghana, Kenya, Tanzania and <strong>Zambia</strong>.<strong>AudienceScapes</strong> researchers gather and analyze data at two levels: among citizens ‐‐ measur<strong>in</strong>g theiraccess to and use of media and communication technologies as well as word‐of‐mouth networks, andhow these relate to citizens' exposure to <strong>in</strong>formation on key development topics (health, agriculture andpersonal f<strong>in</strong>ance); with<strong>in</strong> policy communities ‐‐ mapp<strong>in</strong>g the complex "<strong>in</strong>formation ecology" <strong>in</strong> whichdevelopment policymakers operate.This report on access and use of mass media draws from a nationally representative survey of <strong>Zambia</strong>n<strong>in</strong>dividuals conducted <strong>in</strong> spr<strong>in</strong>g 2010. Other reports from <strong>Zambia</strong> address use of mobile phones, thepolicy <strong>in</strong>formation environment, and access to critical health <strong>in</strong>formation.All <strong>AudienceScapes</strong> analytical reports, as well as a data query tool and other features, are available onthe <strong>AudienceScapes</strong> website (www.audiencescapes.org). These resources give developmentprofessionals and their partners the means to provide critical <strong>in</strong>formation when and where it is neededto empower local communities.Inter<strong>Media</strong> received fund<strong>in</strong>g for <strong>AudienceScapes</strong> from the Bill & Mel<strong>in</strong>da Gates Foundation. However,the f<strong>in</strong>d<strong>in</strong>gs and conclusions of this report are those of Inter<strong>Media</strong> and do not necessarily reflect thepositions or priorities of the funder.We hope you f<strong>in</strong>d this report useful, and we welcome your feedback.Peter Goldste<strong>in</strong>, <strong>AudienceScapes</strong> Project Directorgoldste<strong>in</strong>p@<strong>in</strong>termedia.org3


Table Of ContentsReport Methodology ............................................................................................................................ 5Report Summary .................................................................................................................................. 7<strong>Mass</strong> <strong>Media</strong> Access and Use ............................................................................................................... 10Barriers to <strong>Media</strong> Use and Access ...................................................................................................... 25<strong>Media</strong> Outlet Preferences <strong>in</strong> Radio and Television ............................................................................ 29Appendix ‐‐ List Of Radio Stations In <strong>Zambia</strong> .................................................................................... 484


Report MethodologyThis report uses <strong>AudienceScapes</strong> data from a nationally representative survey of <strong>Zambia</strong> tofocus on how people of different social groups gather, share and access <strong>in</strong>formation throughmass media ‐‐ radio, television and newspapers.Notably, this report assists development professionals <strong>in</strong> craft<strong>in</strong>g their communicationsstrategies through mass media conduits. It showcases how the <strong>AudienceScapes</strong> survey datacan be used by the development community to better target communications and<strong>in</strong>formation‐shar<strong>in</strong>g efforts.MethodologyThe data presented <strong>in</strong> this report are based on a survey conducted <strong>in</strong> April and May 2010among <strong>Zambia</strong>n adults age 15 and above. Us<strong>in</strong>g the 2000 <strong>Zambia</strong>n National Census as thesampl<strong>in</strong>g frame and a stratified random sampl<strong>in</strong>g design, a nationally representative probabilitysample of 2,000 respondents was selected. The estimated marg<strong>in</strong> of error is +/‐2.2 percent witha 95 percent confidence <strong>in</strong>terval. The survey was adm<strong>in</strong>istered through face‐to‐face personal<strong>in</strong>terviews; the data are weighted by location (rural versus urban) and by age groups.This report is divided <strong>in</strong>to three sections:• Chapter 1 <strong>Mass</strong> <strong>Media</strong> Access and Use: Common determ<strong>in</strong>ants of access (such asregional distribution, <strong>in</strong>come, and available <strong>in</strong>frastructure); key issues <strong>in</strong> <strong>Zambia</strong>ns’media use habits, particularly use differences between designated "op<strong>in</strong>ion leaders" andthe general population.• Chapter 2 Barriers to <strong>Media</strong> Access and Use: Profiles of those <strong>Zambia</strong>ns lack<strong>in</strong>g accessto various mass media; analysis of obstacles to access.• Chapter 3 <strong>Media</strong> Outlet Preferences <strong>in</strong> Radio and Television: Audience andprogramm<strong>in</strong>g profiles of specific media outlets.5


A Note about the <strong>in</strong>come variable used <strong>in</strong> this report:<strong>AudienceScapes</strong> analysts def<strong>in</strong>e <strong>in</strong>come levels based on a self‐assessed, qualitative measure.Respondents are asked: “Which of these answers reflect your family’s f<strong>in</strong>ancial situation?”. Theavailable answers are: “We don't have enough money even for food” (identified as "Tier 1"respondents <strong>in</strong> this report, n=342); “We have enough money for food, but buy<strong>in</strong>g clothes isdifficult” (Tier 2, n=656); “We have enough money for food and clothes and can save a bit, but notenough to buy expensive goods such as a TV set or a refrigerator” (Tier 3, n=521); “We can affordto buy certa<strong>in</strong> expensive goods such as a TV set or a refrigerator”, or “We can afford to buywhatever we want” (comb<strong>in</strong>ed as Tier 4, n= 409).The <strong>AudienceScapes</strong> surveys <strong>in</strong>clude a question ask<strong>in</strong>g respondents to state their average monthlymonetary <strong>in</strong>come, but the analysis team does not consider the responses to be sufficiently reliablefor rigorous analysis. In general, monetary <strong>in</strong>come questions confront two challenges: theuncerta<strong>in</strong>ty of some respondents about their <strong>in</strong>come level expressed <strong>in</strong> monetary terms alone,and the unwill<strong>in</strong>gness of some respondents to divulge their level of monetary <strong>in</strong>come. This createsdistortions and risks mislead<strong>in</strong>g users of the data.Although the qualitative measures lack the specificity of monetary values, the former have theadvantage of assess<strong>in</strong>g respondents' <strong>in</strong>comes <strong>in</strong> the context of their own purchas<strong>in</strong>g power. Evenif respondents provide accurate figures on their monetary <strong>in</strong>come, these do not reflect relativecosts of liv<strong>in</strong>g <strong>in</strong> different areas. For example, a rural <strong>in</strong>habitant who earns $50 a month may haveconsiderably more purchas<strong>in</strong>g power than an urban dweller who earns the same amount becauseprices of goods <strong>in</strong> the rural sett<strong>in</strong>g may be cheaper than <strong>in</strong> urban areas.6


• Even though state‐run radio stations dom<strong>in</strong>ate nationally, many local radio stationsget high rat<strong>in</strong>gs at the prov<strong>in</strong>cial level. If development practitioners are formulat<strong>in</strong>gcommunication and <strong>in</strong>formation strategies with<strong>in</strong> specific prov<strong>in</strong>ces, then it would beimportant to keep some of these community media stations <strong>in</strong> m<strong>in</strong>d.• Overall, radio has yet to diversify sufficiently on a national level to offer listeners a trulybroad range of choices for news and <strong>in</strong>formation sources.• Even though state‐run radio dom<strong>in</strong>ates <strong>in</strong> less developed prov<strong>in</strong>ces, survey questionsregard<strong>in</strong>g topical <strong>in</strong>terests of listeners highlight potential opportunities for developmentorganizations seek<strong>in</strong>g to spread <strong>in</strong>formation via broadcast<strong>in</strong>g conduits. Communitystations might focus on craft<strong>in</strong>g relevant content for their listeners to dist<strong>in</strong>guishthemselves from ZNBC as <strong>in</strong>dependent (from state control), culturally relevant and localsources of <strong>in</strong>formation on which their audiences can rely.• For most <strong>Zambia</strong>n television watchers, state‐run ZNBC TV is the only source of news and<strong>in</strong>formation on television. Other non‐state television stations are mostly watched only<strong>in</strong> Lusaka Prov<strong>in</strong>ce.9


Chapter 1: <strong>Mass</strong> <strong>Media</strong> Access and UseThe scope of <strong>Zambia</strong>'s media environment is limited by the country's modest level of economicdevelopment and the lack of <strong>in</strong>frastructure to service non‐state outlets.Radio is the most dom<strong>in</strong>ant and widespread medium <strong>in</strong> <strong>Zambia</strong>. But it has yet to truly diversifyand offer its audience a wide range of choices for news and <strong>in</strong>formation. This obstacle is ma<strong>in</strong>lyeconomic ‐‐ the state run <strong>Zambia</strong>n National Broadcast<strong>in</strong>g Corporation (ZNBC) dom<strong>in</strong>ates theradio market nationally, mak<strong>in</strong>g it harder for private stations to garner sufficient advertis<strong>in</strong>grevenues.While ZNBC’s stations reach throughout the nation and broadcast <strong>in</strong> several local languages,private stations have limited reach and as our survey results show, they are unable to move to awider, national audience outside the prov<strong>in</strong>ces from which they broadcast. They generally onlybroadcast with<strong>in</strong> the prov<strong>in</strong>ces 1 they are located <strong>in</strong> and f<strong>in</strong>d it difficult to expand beyond theirsmall listener base. In order to reach a wider audience, the private commercial stationsbroadcast primarily music and enterta<strong>in</strong>ment content and limit their political and news content<strong>in</strong>. Non‐commercial radio stations focused on development‐related issues are run by NGOs,religious organizations or educational <strong>in</strong>stitutions. While they are, <strong>in</strong> pr<strong>in</strong>ciple, cater<strong>in</strong>g to local<strong>in</strong>formation needs, their reach is quite limited.Television and newspapers do not yet have large national reach <strong>in</strong> <strong>Zambia</strong>, and it is not clearwhen or if they will. Lack of economic resources, poor rural road networks and lack ofknowledge of English are all important barriers to access. Development organizations should beaware of the fact that many segments of the population will not be reachable through thesemedia. In addition, for those privileged enough to have access to television and newspapers,few choices exist and once aga<strong>in</strong>, state media dom<strong>in</strong>ates.Ia: AccessHousehold access to radio (def<strong>in</strong>ed as the percent of respondents who said they have access toa radio set <strong>in</strong> their households) is fairly widespread, though there are notable differencesamong <strong>Zambia</strong>’s prov<strong>in</strong>ces. The spreads are even more pronounced for household TV access.Figure 1.1 lists the prov<strong>in</strong>ces from left to right accord<strong>in</strong>g to how they rank <strong>in</strong> the UN HumanDevelopment Index, which <strong>in</strong>tegrates levels of education, life expectancy and per‐capita gross1 <strong>Zambia</strong> is divided <strong>in</strong>to n<strong>in</strong>e prov<strong>in</strong>ces, each adm<strong>in</strong>istered by an appo<strong>in</strong>ted deputy m<strong>in</strong>ister. Each prov<strong>in</strong>ce is subdivided <strong>in</strong>to several districtswith a grand total of 72 districts. The prov<strong>in</strong>ces are: Central, Copper belt, Eastern, Luapula, Lusaka (capital region), Northern, North‐Western,Southern, Western.10


domestic product to measure quality of life._____________________________________________________________________________Figure 1.1_____________________________________________________________________________As shown, prov<strong>in</strong>ces with higher HDIs tend to have higher TV access levels (with the notableexception of Northern Prov<strong>in</strong>ce), while radio access is more consistent across prov<strong>in</strong>ces.In addition to prov<strong>in</strong>cial differences, respondents’ location (urban or rural) and level of <strong>in</strong>comealso <strong>in</strong>fluence access to radio and television (Figure 1.2).11


Figure 1.2Television access shows strong correlation to the respondents’ location (whether urban orrural) given that urban access levels are three times that of rural respondents. TV access alsorises alongside <strong>in</strong>come level from tier 1 (the lowest) to tier 4 (the highest).Respondents’ gender and age do not seem to have a great <strong>in</strong>fluence on their level of householdaccess.<strong>Media</strong> access and level of developmentAccess to radio is also <strong>in</strong>fluenced by the availability of various wavebands <strong>in</strong> each of theprov<strong>in</strong>ces. ZNBC's Radio 1 and Radio 2 are the only national stations broadcast<strong>in</strong>g on shortwaveand are nationally available. A wide variety of commercial, community, religious andeducational stations broadcast on FM, but none are nationally accessible.Generally, prov<strong>in</strong>ces lower <strong>in</strong> the HDI scale have fewer private FM stations; thus, radio listeners<strong>in</strong> these prov<strong>in</strong>ces listen <strong>in</strong> higher proportions to SW broadcasts from the state radio. On theother hand, a wide variety of FM stations are available <strong>in</strong> more‐developed prov<strong>in</strong>ces such asLusaka and Copperbelt (see more on specific radio outlets <strong>in</strong> the follow<strong>in</strong>g section), andlistenership <strong>in</strong> these areas is dom<strong>in</strong>ated by FM radio, while SW and Medium Wave (MW)listenership is low (Figure 1.3).12


______________________________________________________________________________Figure 1.3____________________________________________________________________________________13


Listen<strong>in</strong>g to radio via mobile phones, the <strong>in</strong>ternet and satellite is also correlated with HDIrank<strong>in</strong>gs with<strong>in</strong> the prov<strong>in</strong>ces ‐‐ the higher‐HDI prov<strong>in</strong>ces such as Lusaka, Copperbelt, Centraland Southern have higher levels of radio listenership via these delivery modes (Figure 1.4).______________________________________________________________________________Figure 1.4_____________________________________________________________________________14


Us<strong>in</strong>g Mobile Phones and the Internet to Access <strong>Mass</strong> <strong>Media</strong>As mobile phone access spreads across <strong>Zambia</strong>, many people are beg<strong>in</strong>n<strong>in</strong>g to use their phones forfunctions other than basic call<strong>in</strong>g or text<strong>in</strong>g, <strong>in</strong>clud<strong>in</strong>g access to mass media. <strong>AudienceScapes</strong> surveyresults show that listen<strong>in</strong>g to the radio on a mobile phone is the second most‐popular weekly non‐voiceactivity for mobile phone users after SMS text messag<strong>in</strong>g (see chart below). Thirty four percent ofweekly mobile phone users said they use their phones to listen to radio. Access<strong>in</strong>g television via mobilephones is yet to become widely prevalent.In general, us<strong>in</strong>g mobile phones to access mass media is more common among urban respondents thantheir rural counterparts. Among the various age groups, youth (15‐24) are most likely to be listen<strong>in</strong>g toradio on their phones than older age groups. Listen<strong>in</strong>g to the radio <strong>in</strong> this way gives access to thosewho are either travell<strong>in</strong>g or not close to a radio set (at home or work).Internet penetration is still very low <strong>in</strong> <strong>Zambia</strong>; only 8 percent of respondents said they used the<strong>in</strong>ternet <strong>in</strong> the past week. Among these, about a third said they use the <strong>in</strong>ternet to listen to radio (seechart below).15


Ib: <strong>Media</strong> UseIn addition to hav<strong>in</strong>g household access to a mass media device, the frequency with whichrespondents say they use a medium 2 , can illustrate evidence of shared use of media‐ such ascommunal television view<strong>in</strong>g, shar<strong>in</strong>g newspapers among households, etc. It can also po<strong>in</strong>t outto <strong>in</strong>stances of limited use of a medium despite its availability <strong>in</strong> the household, thus giv<strong>in</strong>g amore holistic view of media reach.Measures <strong>in</strong> the survey of "media use" ‐‐ the frequency with which respondents said theyUSE a certa<strong>in</strong> medium ‐‐ suggest that use outside the home is not a significant factor. In otherwords, there was very little difference between the percentage of people say<strong>in</strong>g they havehousehold access to a given medium and the percentage of people who said they use thatmedium regularly (compare Figure 1.5 with access figures above).However, some demographic factors such as <strong>in</strong>come and English language skills, as well asgeographic location, seem to be correlated to medium use.Figure 1.5 illustrates that radio is the most widely used mass medium among both rural andurban populations and thus likely to be the most efficient way to reach the largest numberand most diverse set of <strong>Zambia</strong>ns on a national scale. Radio is thus is an important conduitthrough which development workers can communicate with both literate and economicallyadvanced urban populations, as well poorer and illiterate populations at relatively similar costs.________________________________________________________________________Figure 1.5__________________________________________________________________________2 Regular users are def<strong>in</strong>ed <strong>in</strong> this report as those who use a medium at least weekly16


Income variation also comes <strong>in</strong>to play <strong>in</strong> use patterns for <strong>Zambia</strong>n media. Televisions rank low<strong>in</strong> weekly use by lower‐<strong>in</strong>come residents (Figure 1.6). For the poorest tiers of <strong>Zambia</strong>n society,radio is the most important (and sometimes only) source of news and <strong>in</strong>formation. As <strong>in</strong>come<strong>in</strong>creases, weekly use for both radio and television <strong>in</strong>crease. In fact the rate of televisionviewership among respondents <strong>in</strong> the top <strong>in</strong>come tier (tier 4) is nearly double that ofrespondents <strong>in</strong> tier 3.___________________________________________________________________________Figure 1.6_________________________________________________________________________________Newspapers, however, are not a particularly widespread source of <strong>in</strong>formation for any <strong>in</strong>cometier and are only marg<strong>in</strong>ally significant sources for the wealthiest (37 percent of the wealthiestsaid they read newspapers weekly, compared to 84 percent who watch television weekly).There is only a slight gender gap for weekly radio use (Figure 1.7A). In general, age is not astrong determ<strong>in</strong>ant of access or regular use (Figure 1.7B).17


________________________________________________________________________Figure 1.7 A____________________________________________________________________________________________________Figure 1.7 B____________________________________________________________________________18


Knowledge of English (both speak<strong>in</strong>g and read<strong>in</strong>g) appears to be a determ<strong>in</strong><strong>in</strong>g factor <strong>in</strong><strong>Zambia</strong>ns' media use (Figures 1.8 and 1.9), especially for television viewership and newspaperreadership.Twenty‐four percent of <strong>AudienceScapes</strong> survey respondents said they neither speak norunderstand English, with the percentages com<strong>in</strong>g <strong>in</strong> higher <strong>in</strong> less‐developed prov<strong>in</strong>ces such asLuapala (46 percent) and Southern (38 percent). The <strong>in</strong>ability to speak and understand Englishis also greater among women than men and for those <strong>in</strong> the lowest <strong>in</strong>come tier <strong>in</strong> our survey(40 percent <strong>in</strong> the lowest Tier 1, compared to 5 percent <strong>in</strong> the highest Tier 4).Although radio stations (especially state‐run stations and community stations broadcast<strong>in</strong>g <strong>in</strong>specific prov<strong>in</strong>ces) often broadcast content <strong>in</strong> vernacular languages, television stationsbroadcast mostly <strong>in</strong> English. 3 State‐run ZNBC TV has 35 m<strong>in</strong>utes of vernacular content everyday. Figure 1.8 shows the relationship between English skills and television viewership. Notethat weekly television viewership is most affected by levels of English skills._________________________________________________________________________Figure 1.8_________________________________________________________________________3 <strong>Zambia</strong> 2009. African <strong>Media</strong> Barometer. Published by the <strong>Media</strong> Institute of South Africa and FES <strong>Media</strong> Africa. Available here:http://fesmedia.org/uploads/media/AMB_<strong>Zambia</strong>_2009_English.pdf and http://www.iicd.org/articles/iicdnews.2004‐12‐14.1069141762#ComRad, Page 32.19


Twenty‐four percent of our respondents said they do not read English at all, and 28 percentsaid they are unable to read English easily.All nationally available daily <strong>Zambia</strong>n newspapers publish <strong>in</strong> English and thus have limited reachamong those who cannot read English (Figure 1.9)._________________________________________________________________________Figure 1.9__________________________________________________________________________20


The Hyper Users ‐‐ Those Who Use <strong>Media</strong> DailyThe figure below shows the proportion of respondents from each <strong>in</strong>come tier,gender and location type who said they listen to the radio or watch TV daily. Thesehyper users have greater representation among males, urbanites and those withrelatively higher <strong>in</strong>comes.Ic: News Source Preferences and Op<strong>in</strong>ion LeadershipDevelopment strategists sometimes focus communication and <strong>in</strong>formation‐shar<strong>in</strong>g efforts on<strong>in</strong>fluential members of a group, under the assumption that such people (op<strong>in</strong>ion leaders) willhave a disproportionate impact on the views and attitudes of the group as a whole. Theconcept of op<strong>in</strong>ion leadership is applied <strong>in</strong> many areas of social science research, notably <strong>in</strong>science communication and election studies, to understand how some <strong>in</strong>dividuals exertrelatively strong sway on a general population. 4In the <strong>AudienceScapes</strong> framework, we def<strong>in</strong>e op<strong>in</strong>ion leaders as those to whom others turnmost for <strong>in</strong>formation and perspectives on various issues. 54 Matthew Nisbet, Ph.D, Professor at American University, "A Two Step Flow of Influence? Op<strong>in</strong>ion Leader Campaigns onClimate Change" Science Communication, March 2009, 30.5 <strong>Zambia</strong>n op<strong>in</strong>ion leaders were def<strong>in</strong>ed as the top third of <strong>Zambia</strong>ns with the highest cumulative po<strong>in</strong>ts on four items: (1) howoften people came to a respondent to get news and <strong>in</strong>formation; (2) how often respondents discussed news and <strong>in</strong>formation21


As Figure 1.10 illustrates, op<strong>in</strong>ion leaders <strong>in</strong> <strong>Zambia</strong> are not very dist<strong>in</strong>ct demographically; theytend to mirror the general population <strong>in</strong> terms of distribution across regions, ages and tiers of<strong>in</strong>come, though more op<strong>in</strong>ion leaders tend to be male and relatively older than the average.Figure 1.10<strong>Zambia</strong>: Op<strong>in</strong>ion leaders Compared to the General PublicPercentages represent proportion of each demographic type with<strong>in</strong> group of op<strong>in</strong>ion leaders or generalpopulationGeneralPopulationOp<strong>in</strong>ionLeadersGeneralPopulationOp<strong>in</strong>ionLeadersGenderLocationmale 50.7% 57.9% Rural 66% 64.2%female 49.3% 42.1% Urban 34% 35.8%AgeIncomeyouth 35.6% 28.5% tier 1 (lowest) 18.8% 17.1%young adult 30.4% 32.8% tier 2 35.2% 33.6%adult 1 14.5% 12.6% tier 3 26.9% 25.5%adult 2 19.4% 26.1% tier 4 (highest) 19.1% 23.9%<strong>AudienceScapes</strong> National <strong>Media</strong> Survey <strong>Zambia</strong>, April 2010. N = 2000, and N = 195 for Op<strong>in</strong>ion Leaderswith others <strong>in</strong> their community; (3) how often people asked the respondent for their op<strong>in</strong>ion or advice on major news stories;and (4) the number of people looked to the respondent for their op<strong>in</strong>ion or advice on major topics <strong>in</strong> the news.22


Op<strong>in</strong>ion leaders also appear to be more <strong>in</strong>tensive users of all mass media (Figure 1.12).__________________________________________________________________________Figure 1.12__________________________________________________________________________Interest<strong>in</strong>gly, friends and family emerge as important sources of <strong>in</strong>formation for op<strong>in</strong>ionleaders, suggest<strong>in</strong>g that they are as keen to ga<strong>in</strong> and share knowledge via word‐of‐mouthsources as media sources (Figure 1.13).___________________________________________________________________________Figure 1.13___________________________________________________________________________23


Figure 1.14 shows the range of subjects that op<strong>in</strong>ion leaders and <strong>Zambia</strong>ns as a whole focus onwhen they listen to the radio. Regardless of medium (Figure 1.14 shows results for radio, butthey are similar for television and newspapers), <strong>Zambia</strong>n op<strong>in</strong>ion leaders pay significantly moreattention to bus<strong>in</strong>ess and f<strong>in</strong>ancial news, agricultural issues, and government services<strong>in</strong>formation than the general population. National and local current events <strong>in</strong>formation is alsopopular among op<strong>in</strong>ion leaders <strong>in</strong> comparison to the general public, particularly for radiolisteners._____________________________________________________________________________Figure 1.14______________________________________________________________________________24


Chapter 2: Barriers to <strong>Media</strong> Use and AccessHere we profile non‐users of media and those without access to media. Often, such groups arethe same that are of <strong>in</strong>terest to development practitioners, and it is thus <strong>in</strong>structive to knowabout the challenges faced <strong>in</strong> reach<strong>in</strong>g these people.For the purpose of this report, non‐users are def<strong>in</strong>ed as those who had never used a givenmedium.Figure 2.1 lists the common reasons cited by the general public and op<strong>in</strong>ion leaders deterr<strong>in</strong>gtheir access and use of the three mediums. Common deterrents of media use are closely l<strong>in</strong>kedto issues of media access.Figure 2.125


IIa. RadioRadio access has reached near‐universal penetration <strong>in</strong> <strong>Zambia</strong>. However, women are morelikely than men to have never listened to radio (Figure 2.2).___________________________________________________________________________Figure 2.2___________________________________________________________________________Of all the non‐listeners to radio, close to 70 percent of those belong<strong>in</strong>g to the lowest three<strong>in</strong>come tiers (tier 1, 2 and 3) said they do not own a radio. Thirty percent of these respondentsalso cited lack of electricity as an impediment. Non‐users from the high‐<strong>in</strong>come tier 4,however, do not face any economic or <strong>in</strong>frastructural barriers ‐‐ their reasons for non‐use aremore likely to be lack of time (35 percent for tier 4, less that 15 percent from other <strong>in</strong>cometiers cited this as a reason).When non‐listeners are broken down by location, unavailability of radio signals is a biggerimpediment for rural respondents when compared to their urban counterparts (28 percentrural versus 7 percent urban cited this as a reason).IIb. TelevisionLack of television ownership at home, high costs of television units and problems withelectricity are common issues mentioned by respondents as reasons that they cannot view TV(See Figure 2.1).26


Lack of Available Electricity Sources Poses an Obstacle for Access to Broadcast <strong>Media</strong>Close to one third of <strong>Zambia</strong>ns who said they have never watched television or never listened to radio cited“problems with electricity” as one of the reasons for non‐use.Lack of stable sources of electricity at home has an impact on the ability to access media and communicationdevices, and is disproportionately a problem <strong>in</strong> poorer and more rural prov<strong>in</strong>ces. Those <strong>in</strong> low‐<strong>in</strong>comeprov<strong>in</strong>ces have much lower access to ma<strong>in</strong> power grids than those liv<strong>in</strong>g <strong>in</strong> more developed prov<strong>in</strong>ces (seechart below).Respondents <strong>in</strong> low and middle <strong>in</strong>come prov<strong>in</strong>ces are more likely not to have access to electricity <strong>in</strong> theirhouseholds. For low and middle <strong>in</strong>come prov<strong>in</strong>ces, solar power and car batteries (<strong>in</strong> addition to the ma<strong>in</strong>power grid) are equally important sources of energy to power their media devices. In many cases, they haveto rely on a comb<strong>in</strong>ation of sources based on their availability at a given time. On the other hand, high<strong>in</strong>come prov<strong>in</strong>ces have consistent access to the ma<strong>in</strong> power grid, and therefore are more likely to rely on it ass<strong>in</strong>gularly to power their media and communication devices. Those with high <strong>in</strong>come (and <strong>in</strong> turn more stableelectricity sources) are more likely to have access to media.Notes:Development levels of prov<strong>in</strong>ces were sourced from the Human Development Report‐ 2007. Accord<strong>in</strong>g to this, the HDI for the n<strong>in</strong>eprov<strong>in</strong>ces of <strong>Zambia</strong> are: Central (0.458), Copperbelt (0.552), Eastern (0.406), Luapula (0.385), Lusaka (0.513), Northern (0.384),Northwestern (0.453), Southern (0.469), and Western (0.386). Available here:http://hdr.undp.org/en/reports/nationalreports/africa/zambia/name,3317,en.html27


Less mentioned was the unavailability of television signals <strong>in</strong> some areas, especially rural (15percent versus 10 percent <strong>in</strong> urban areas). Non‐users from the low‐<strong>in</strong>come tier 1 category aremore likely to cite expense as an obstacle to view<strong>in</strong>g television whereas for those with high<strong>in</strong>comes, reasons for non‐use are more likely to be lack of <strong>in</strong>terest and lack of time.IIc. NewspapersOnly three newspapers publish daily <strong>in</strong> <strong>Zambia</strong>: the state‐run Times of <strong>Zambia</strong> (which <strong>in</strong>cludesthe Sunday Times of <strong>Zambia</strong>) and the <strong>Zambia</strong> Daily Mail, and the privately run Post. S<strong>in</strong>ce allthree of the daily national newspapers publish <strong>in</strong> English, the ability to read English is clearly apotential obstacle to newspaper readership. Forty two percent of non‐readers cited “cannotunderstand” as a reason for not read<strong>in</strong>g newspapers. Women, compared with men, are morelikely to say can’t read, or f<strong>in</strong>d it too difficult to understand newspapers.But the <strong>in</strong>ability to read English is not the only barrier to newspaper readership. Only a thirdof those who said they could read English are regular newspaper readers. Apart from theliteracy barrier, 45 percent of non‐readers said that “newspapers are not available <strong>in</strong> myarea”. The three daily newspapers are delivered to all n<strong>in</strong>e prov<strong>in</strong>ces <strong>in</strong> the country but poorrural road networks prevent papers or magaz<strong>in</strong>es from gett<strong>in</strong>g to numerous areas. 6 The DailyMail and The Post are pr<strong>in</strong>ted <strong>in</strong> the capital Lusaka. The Times of <strong>Zambia</strong> is pr<strong>in</strong>ted <strong>in</strong> Ndola,<strong>Zambia</strong>'s second‐largest city located <strong>in</strong> Copperbelt Prov<strong>in</strong>ce. All three try to circulatecountrywide, but they reach only ma<strong>in</strong> cities with<strong>in</strong> each prov<strong>in</strong>ce with a few copies daily, andsometimes quite late <strong>in</strong> the day.In fact, this is substantiated by our survey as well ‐‐ non‐availability of newspapers is the biggestreason for lack of readership among rural residents (53 percent of non‐readers cite this asreason versus 10 percent of urban non‐readers). Urban non‐readers are more likely to cite lackof time (20 percent versus 8 percent rural) and say they are not <strong>in</strong>terested <strong>in</strong> read<strong>in</strong>gnewspapers (28 percent urban versus 13 percent rural).Readership is also limited by high costs. Newspapers can be relatively expensive at aboutK3,000 (60 US cents) a copy <strong>in</strong> a country where a loaf of bread costs K4,000 (80 US cents). 7Newspaper readership <strong>in</strong>creases with <strong>in</strong>come (see chart 4B) and most newspaper readersreside <strong>in</strong> more developed prov<strong>in</strong>ces such as Lusaka, Copperbelt and Southern Prov<strong>in</strong>ces.6 <strong>Zambia</strong> 2009, African <strong>Media</strong> Barometer7 <strong>Zambia</strong> 2009. African <strong>Media</strong> Barometer. Published by the <strong>Media</strong> Institute of South Africa and FES <strong>Media</strong> Africa. Available here:http://fesmedia.org/uploads/media/AMB_<strong>Zambia</strong>_2009_English.pdf andhttp://www.irex.org/programs/MSI_Africa/2008/zambia.asp28


Chapter 3: <strong>Media</strong> Outlet Preferences <strong>in</strong> Radio and TelevisionThis chapter focuses on specific broadcast outlets. We classify <strong>Zambia</strong>’s media landscape byownership structure and level of reach to discuss what <strong>in</strong>fluences access and view<strong>in</strong>g patternsfor specific outlets and whether some media outlets have a clear advantage <strong>in</strong> reach<strong>in</strong>g thewidest populations.The audience for the most popular outlets is also broken down by geographic and demographicdifferences. In addition, we look with<strong>in</strong> each of the n<strong>in</strong>e prov<strong>in</strong>ces to describe the preferencesfor radio stations that lack a national reach but are nonetheless popular at a local level.Previously, we highlighted the predom<strong>in</strong>ance of radio <strong>in</strong> <strong>Zambia</strong>’s media landscape. This radiomarket is dom<strong>in</strong>ated by state run ZNBC's three national‐reach radio stations: Radio 1, Radio 2and music/enterta<strong>in</strong>ment based Radio 4. Seventy‐eight percent of weekly radio listeners <strong>in</strong>the <strong>AudienceScapes</strong> survey said they "often" listen to one of the state‐run stations. <strong>Zambia</strong>also has a few private, non‐profit and community stations, which broadcast <strong>in</strong> English and/orlocal languages. 8For television viewers, state‐run ZNBC TV dom<strong>in</strong>ates television viewership among those withaccess to a TV; most commercial stations are only available <strong>in</strong> Lusaka prov<strong>in</strong>ce.IIIa: RadioEach of the n<strong>in</strong>e prov<strong>in</strong>ces has two or three non‐profit radio stations with ranges typicallylimited to their home prov<strong>in</strong>ce. These stations are run mostly by non‐profits and religiousbroadcasters, or by educational <strong>in</strong>stitutions to provide practical tra<strong>in</strong><strong>in</strong>g for media students onthe one hand, and relevant <strong>in</strong>formation for local communities on the other.In pr<strong>in</strong>ciple, radio is <strong>in</strong> a position to provide multiple sources of news and <strong>in</strong>formation for<strong>Zambia</strong>ns, though the range of available stations varies considerably between rural and urbanaudiences. The developmental level of the prov<strong>in</strong>ce is also a key determ<strong>in</strong>ant of the level ofaccess to radio stations, and therefore news and <strong>in</strong>formation. 9 Access also varies significantlyby gender, age and <strong>in</strong>come.8 <strong>Zambia</strong> is divided <strong>in</strong>to n<strong>in</strong>e prov<strong>in</strong>ces, each adm<strong>in</strong>istered by an appo<strong>in</strong>ted deputy m<strong>in</strong>ister. Each prov<strong>in</strong>ce is subdivided <strong>in</strong>toseveral districts with a grand total of 72 districts. The prov<strong>in</strong>ces are: Central, Copperbelt, Eastern, Luapula, Lusaka (capitalregion), Northern, North‐Western, Southern, Western.9 Development levels of prov<strong>in</strong>ces were sourced from the Human Development Report‐ 2007. Accord<strong>in</strong>g to this, the HDI for then<strong>in</strong>e prov<strong>in</strong>ces of <strong>Zambia</strong> are: Central (0.458), Copperbelt (0.552), Eastern (0.406), Luapula (0.385), Lusaka (0.513), Northern29


ZNBC's ReachZNBC was formally <strong>in</strong>corporated <strong>in</strong> 1988 and enjoyed a monopoly on the airwaves until 1994. 10Figure 3.1 illustrates the ZNBC network’s cont<strong>in</strong>ued dom<strong>in</strong>ance despite the emergence of manycompetitors s<strong>in</strong>ce the monopoly ended.ZNBC benefits from an extensive broadcast<strong>in</strong>g <strong>in</strong>frastructure, relative f<strong>in</strong>ancial stability andample broadcast<strong>in</strong>g capacity – all of which non‐state stations (whether commercial or nonprofit)generally lack, given limited revenue streams available to them <strong>in</strong> a modest advertis<strong>in</strong>gmarket.ZNBC radio runs a diverse range of programm<strong>in</strong>g <strong>in</strong>clud<strong>in</strong>g news, soap operas (foreign as well aslocally‐produced), religious and political discussion programs, children’s shows (foreign andlocal), sports, and gender‐specific programm<strong>in</strong>g. Most of the content on ZNBC is locallyproduced. 11ZNBC’s Radio 1 broadcasts news and <strong>in</strong>formation, and also provides some cultural anddevelopment‐oriented programm<strong>in</strong>g. It broadcasts <strong>in</strong> seven vernacular languages ‐‐ Bemba,Kaonde, Lozi, Lunda, Luvale, Nyanja and Tonga – all of which are run at different times of eachday to provide equal access to the country's various l<strong>in</strong>guistic communities. All vernacularlanguages get equal time across all locations ‐‐ that is to say that someone tun<strong>in</strong>g <strong>in</strong>to Radio 1when it is broadcast<strong>in</strong>g <strong>in</strong> Bemba will hear that language, no matter where <strong>in</strong> the country thatlistener is located.(0.384), Northwestern (0.453), Southern (0.469), and Western (0.386). Available here:http://hdr.undp.org/en/reports/nationalreports/africa/zambia/name,3317,en.html10 http://www.misazambia.org.zm/downloads/ZNBC%20Public%20Discussion.pdf11 Fes <strong>Media</strong> Report30


____________________________________________________________________________Figure 3.1______________________________________________________________________________Radio 2 also broadcasts a mixture of news, culture and development‐related programs, butexclusively <strong>in</strong> English; Radio 4, the state’s enterta<strong>in</strong>ment channel, also broadcasts <strong>in</strong> English andis available on FM <strong>in</strong> most prov<strong>in</strong>ces. It consists ma<strong>in</strong>ly of <strong>Zambia</strong>n and foreign music. 12The overall reach of ZNBC’s stations ensures that the network gets a larger share ofadvertis<strong>in</strong>g revenues, whereas commercial stations generally struggle. Community radiostations and religious stations depend on bilateral aid or support from religious <strong>in</strong>stitutions orNGOs to susta<strong>in</strong> themselves.ZNBC's market dom<strong>in</strong>ance may be a h<strong>in</strong>drance to free and fair media development. Though it isnot completely controlled by the government, accord<strong>in</strong>g to the African <strong>Media</strong> Barometerreports, the content produced and the freedom of report<strong>in</strong>g given to journalists is “suppressedby the nature and ownership of these <strong>in</strong>stitutions”. In terms of news and current affairs, theAfrican <strong>Media</strong> Barometer reports affirm that, “the state broadcaster is not at all balanced or fair<strong>in</strong> its report<strong>in</strong>g. The content on both ZNBC TV and radio cont<strong>in</strong>ues to be heavily biased towardsthe rul<strong>in</strong>g party and the government.” 1312 <strong>Zambia</strong> 2009, African <strong>Media</strong> Barometer13 <strong>Zambia</strong> 2009. African <strong>Media</strong> Barometer.(Page 16, 54)31


Commercial stations began to spr<strong>in</strong>g up after 1994. Lusaka‐based Radio Phoenix was the firstcommercial station to beg<strong>in</strong> broadcast<strong>in</strong>g that year. The African <strong>Media</strong> Barometer reports thatthere were 39 radio stations operat<strong>in</strong>g <strong>in</strong> <strong>Zambia</strong> <strong>in</strong> 2009 ‐‐ <strong>in</strong>clud<strong>in</strong>g the three state‐runstations, as well as a wide variety of commercial, community, educational and religious stations14 15(see appendix).Accord<strong>in</strong>g to the <strong>AudienceScapes</strong> survey, Radio Phoenix and Q FM are the top two commercialstations <strong>in</strong> that order, based on a survey question ask<strong>in</strong>g weekly radio listeners to name up tothree stations they tune <strong>in</strong>to most often.Radio Phoenix broadcasts from Lusaka prov<strong>in</strong>ce and can be heard <strong>in</strong> four prov<strong>in</strong>ces ‐‐ Southern,Lusaka, Central and Copperbelt. Its long‐term plan reportedly is to have nationwide reach.Phoenix Radio has caught official flak <strong>in</strong> the past for broadcast<strong>in</strong>g content deemed critical of thegovernment, and the station was shut down briefly <strong>in</strong> 2001. 16Radio Q‐FM is a local commercial radio station broadcast<strong>in</strong>g <strong>in</strong> English 24 hours a day fromLusaka prov<strong>in</strong>ce. 17 It targets young listeners 18 with music and enterta<strong>in</strong>ment. Radio Q‐FMstarted transmitt<strong>in</strong>g on October 1, 2010. It was the second commercial radio station to belicensed <strong>in</strong> Lusaka area. 19Breeze FM (99.6 FM) and Sky FM are also commercial stations. 20 Breeze FM, broadcast<strong>in</strong>g fromChipata, Eastern prov<strong>in</strong>ce, <strong>in</strong>cludes community‐based programm<strong>in</strong>g despite its status as acommercial channel. Its shows have <strong>in</strong>cluded segments on health topics such as prevention ofcholera and malaria and how to deal with various issues related to HIV and AIDS. 21 The Breeze14 <strong>Zambia</strong> 2009. African <strong>Media</strong> Barometer. Published by the <strong>Media</strong> Institute of South Africa and FES <strong>Media</strong> Africa. Availablehere: http://fesmedia.org/uploads/media/AMB_<strong>Zambia</strong>_2009_English.pdf15 http://sockom.hels<strong>in</strong>ki.fi/commedia/Muzyamba%20The%20Experience%20of%20Community%20media%20<strong>in</strong>%20<strong>Zambia</strong>.pdf16 http://allafrica.com/stories/200108230074.html17 http://www.qfmzambia.com/aboutus.php18 http://www.qfmzambia.com/aboutus.php19 http://www.qfmzambia.com/aboutus.php20 Phoenix, Q FM, Breeze and Sky are all commercial, but also affiliated to <strong>Zambia</strong> Community <strong>Media</strong> Forum (ZaCoMeF), anumbrella body represent<strong>in</strong>g the <strong>Zambia</strong>n community media sector (newspaper/radio/TV etc)Membership of ZaCoMeF is drawnfrom all the n<strong>in</strong>e prov<strong>in</strong>ces of <strong>Zambia</strong>. 20 The formation of the <strong>Zambia</strong> Community <strong>Media</strong> Forum (ZaCoMeF) <strong>in</strong> 2004 was anattempt at operationalis<strong>in</strong>g “community radio” and other forms of community media.21 http://www.breezefmchipata.com/about32


website also mentions governance‐related programm<strong>in</strong>g ‐‐ both at the local level and thenational government level. Government officials <strong>in</strong> the community are regularly <strong>in</strong>terviewedand participants are allowed to call <strong>in</strong>.Sky FM broadcasts from Monze, Southern Prov<strong>in</strong>ce and broadcasts a wide variety ofprogramm<strong>in</strong>g <strong>in</strong>clud<strong>in</strong>g live phone‐<strong>in</strong> programs. But <strong>in</strong> July 2009, the government asked RadioSky FM to censor the content of its programs, say<strong>in</strong>g that callers to the private, commercialradio station were us<strong>in</strong>g it to <strong>in</strong>sult the president and other government leaders. 22Ichengelo, broadcast<strong>in</strong>g from Copperbelt, and Radio Christian Voice <strong>in</strong> Lusaka Prov<strong>in</strong>ce, arereligious radio stations. They are part of a larger trend <strong>in</strong> <strong>Zambia</strong> <strong>in</strong> the past decade wherebyvarious religious <strong>in</strong>stitutions (notably Catholic dioceses and parishes) have launched radiostations.BBC radio is the only <strong>in</strong>ternational station to rank among those most mentioned by<strong>AudienceScapes</strong> survey respondents. Foreign stations are allowed to broadcast <strong>in</strong> <strong>Zambia</strong>, butthe government blocks local community media from broadcast<strong>in</strong>g foreign news programs, as itbelieves that community media should focus on local issues. 23 A look at the BBC schedule on itswebsite shows that it is available through its SW service and two of its own local FMbroadcast<strong>in</strong>g stations <strong>in</strong> the capital Lusaka (98.0 FM), and Kitwe, Northern Prov<strong>in</strong>ce (102.8 FM).In addition, BBC news relays can be heard on Breeze FM, which broadcasts from Chipata,Eastern Prov<strong>in</strong>ce (99.6 FM). 2422 <strong>Zambia</strong> 2009. African <strong>Media</strong> Barometer. Published by the <strong>Media</strong> Institute of South Africa and FES <strong>Media</strong> Africa. Availablehere: http://fesmedia.org/uploads/media/AMB_<strong>Zambia</strong>_2009_English.pdf23 IREX <strong>Media</strong> Susta<strong>in</strong>ability Index (MSI) <strong>Zambia</strong>, 2008. Available here:http://www.irex.org/programs/MSI_Africa/2008/zambia.asp24 http://www.bbc.co.uk/worldservice/<strong>in</strong>stitutional/2009/03/000000_ews_africa.shtml33


Religious Radio <strong>in</strong> <strong>Zambia</strong>Religious stations have sprouted up <strong>in</strong> many prov<strong>in</strong>ces of <strong>Zambia</strong> over the past decade. Most, thoughnot all, are run by a diocese and are available to listeners <strong>in</strong> the district or prov<strong>in</strong>ce from which theyare broadcast. In addition to religious content, many of these stations provide locally relevant<strong>in</strong>formation and community‐based programm<strong>in</strong>g. Most of these stations are susta<strong>in</strong>ed by acomb<strong>in</strong>ation of grants, donations, contributions, advertis<strong>in</strong>g and sponsorship.Some of these stations are extremely popular at the local level, such as Radio Ichengelo <strong>in</strong> Copperbeltwhich is owned and operated by the Diocese of Ndola city. It broadcasts <strong>in</strong> English, Bemba and Lambaand its signal covers the entire Copperbelt Prov<strong>in</strong>ce and some parts of the neighbor<strong>in</strong>g prov<strong>in</strong>ces. TheTimes of <strong>Zambia</strong> reports 1 that the station has generated community‐level debate on issues such as theconstitution, human rights, good governance, gender issues, children’s rights, and of course religiousissues. In fact, Radio Ichengelo leads the pack among the stations that Copperbelt residents said theylisten to most often (61 percent mentioned it as one of their top three stations). Rural dwellers aremore likely than urbanites to say they listen to Ichengelo often. In addition, women listen often <strong>in</strong>higher proportions than men (see chart above).Radio Christian Voice, a non‐profit religious radio station owned and managed by Christian VisionInternational, is widely heard <strong>in</strong> Lusaka, Luapala, Northern, Northwestern and Copperbelt Prov<strong>in</strong>ces(see Figure 3.8 for more details on proportion of listeners <strong>in</strong> each prov<strong>in</strong>ce). Its popularity could be aresult of its multil<strong>in</strong>gual broadcasts and technical capabilities. See the Appendix for complete list ofreligious stations operat<strong>in</strong>g <strong>in</strong> <strong>Zambia</strong>.1. http://www.times.co.zm/news/viewnews.cgi?category=8&id=114728359734


Listenership Breakdown by Demographic GroupsThe overall national rat<strong>in</strong>gs <strong>in</strong> Figure 3.1 mask differences <strong>in</strong> listenership among differentdemographics groups. Follow<strong>in</strong>g are audience profiles of a number of the top stations:Figure 3.2ZNBC’s Radio 1 appears to get relatively lower popularity rat<strong>in</strong>gs among youth (thosebetween 15‐24) than with older age groups (Figure 3.2). It is more popular with rural listenersthan urban dwellers. Note that Radio 1 also broadcasts some programm<strong>in</strong>g targeted atparticular sub‐groups such as rural women (for example, the station runs a program us<strong>in</strong>gcontent generated by rural women and by rural radio listen<strong>in</strong>g clubs). 25 In fact, the rate oflistenership for Radio 1 among rural women is nearly double the rate among urban women(58 percent versus 31 percent).Listenership for Radio 2 rema<strong>in</strong>s more or less stable across all demographic groups analyzed(Figure 3.3). Figure 3.4 shows that Radio 4's popularity is strongest among youth/young adults(15‐24) and those between 35 and 45. It is also more popular (or perhaps more accessible) <strong>in</strong>urban areas.25 <strong>Zambia</strong> Africa <strong>Media</strong> Development Initiative with BBC‐ Report available athttp://www.bbc.co.uk/worldservice/trust/researchlearn<strong>in</strong>g/story/2006/12/061208_amdi_zambia.shtml35


Figure 3.3 (left) and 3.4 (right)Figure 3.5 (left) and 3.6 (right)36


Phoenix Radio gets high rat<strong>in</strong>gs among higher‐<strong>in</strong>come respondents (Figure 3.5). In addition, itsaudience seems to be largely urban. As mentioned earlier, Q FM is targeted at young listeners;the <strong>AudienceScapes</strong> survey <strong>in</strong>dicates slightly more exposure among those 15‐24 compared toolder age segments (Figure 3.6). Both of these stations are proportionally most popular amonghigher‐<strong>in</strong>come respondents.Geographic Breakdown of ListenershipPatterns of radio station listenership among <strong>Zambia</strong>’s n<strong>in</strong>e prov<strong>in</strong>ces reflect both the reach ofoutlets' broadcast signals as well as the local appeal of their particular comb<strong>in</strong>ations oflanguage and content.To illustrate each top station's geographic reach, Figure 3.7 shows a prov<strong>in</strong>cial breakdown ofthose respondents who mentioned a particular station as one of their preferred outlets. Thechart <strong>in</strong>dicates that state‐run Radios 1, 2 and 4 seem to have fairly diverse spreads of listenersaround the country; the same is true for Phoenix Radio and Q FM. Meanwhile, FM relays of theBBC World Service were mentioned most often as a preferred radio choice by respondents <strong>in</strong>Lusaka prov<strong>in</strong>ce, Copperbelt and Northern Prov<strong>in</strong>ce.Other stations have clear regional focuses. For example, Breeze FM, broadcast<strong>in</strong>g from Chipata<strong>in</strong> the Eastern Prov<strong>in</strong>ce, is only selected as a top radio station by respondents <strong>in</strong> that part of thecountry. Sky FM is most popular <strong>in</strong> the Southern Prov<strong>in</strong>ce and Ichengelo holds court <strong>in</strong> theCopperbelt Prov<strong>in</strong>ce. Radio Christian Voice, operat<strong>in</strong>g from the outskirts of Lusaka s<strong>in</strong>ce 1993,has multil<strong>in</strong>gual broadcasts 26 and along with better broadcast capabilities, is able to reach amore diverse audience <strong>in</strong> Lusaka, Copper Belt and Northern Prov<strong>in</strong>ce.26 Station Website http://www.voiceafrica.net/newgraphicsite/station/station.htm37


_____________________________________________________________________________________________________________________Figure 3.7______________________________________________________________________________________________________________________38


The Role of Community Radio StationsA common limit<strong>in</strong>g factor for most of the popular commercial stations (Phoenix Radio, Sky FM,Q FM) is that they broadcast exclusively or nearly exclusively <strong>in</strong> English despite the fact that 24percent of <strong>AudienceScapes</strong> survey respondents said they do not speak nor understand English.This number is higher <strong>in</strong> less‐developed prov<strong>in</strong>ces such as Luapala (46 percent) and Southern(38 percent). The <strong>in</strong>ability to speak and understand English is also greater among women (28percent) than men (19 percent) and for those <strong>in</strong> the lowest <strong>in</strong>come tier <strong>in</strong> our survey (40percent, compared to 5 percent for those <strong>in</strong> the highest <strong>in</strong>come tier).In addition, most commercial stations broadcast from urban, relatively better‐off sections of<strong>Zambia</strong>; as FM stations, their broadcast signals have limited geographical reach. Mostcommercial stations broadcast from Lusaka and are unable to reach a national audience. In the<strong>in</strong>terest of rema<strong>in</strong><strong>in</strong>g economically viable, they focus largely on music and enterta<strong>in</strong>ment.In the late 1990s, non‐commercial radio stations began to spr<strong>in</strong>g up to address news and<strong>in</strong>formation voids at the local level. Most of these stations were operated by non‐profit orreligious <strong>in</strong>stitutions. Some were evangelical, while other non‐profit stations broadcast <strong>in</strong> smallgeographic areas (districts or prov<strong>in</strong>ces) and provided locally‐oriented community news and<strong>in</strong>formation and updates on development issues. These are generally referred to as communityradio stations.Unlike <strong>in</strong> some other African countries, <strong>Zambia</strong> has no specific law or regulatory framework tosupport or promote the creation of community media outlets. The Independent Broadcast<strong>in</strong>gAuthority (IBA) recognizes community media as a special sector with<strong>in</strong> radio broadcast<strong>in</strong>g, butit does not expand on the sector’s functions or provide any legislation to facilitate its growth. 27Each of the n<strong>in</strong>e prov<strong>in</strong>ces has two or three community radio stations, which have a limitedrange, usually broadcast<strong>in</strong>g only with<strong>in</strong> a district or with<strong>in</strong> a radius of 50 to 150 kilometers. 28 Asa result, they were note likely to be mentioned as preferred outlets by many respondents <strong>in</strong> the<strong>AudienceScapes</strong> national survey. However, if development practitioners are formulat<strong>in</strong>gcommunication and <strong>in</strong>formation strategies with<strong>in</strong> specific prov<strong>in</strong>ces, then it would beimportant to keep some of these community media stations <strong>in</strong> m<strong>in</strong>d (See the Appendix for adetailed list of non‐state community stations <strong>in</strong> <strong>Zambia</strong>). Figure 3.8 shows the most‐mentionedradio stations with<strong>in</strong> each prov<strong>in</strong>ce.27 http://www.iicd.org/articles/iicdnews.2004‐12‐14.1069141762#ComRad28 <strong>Zambia</strong> 2009. African <strong>Media</strong> Barometer39


________________________________________________________________________________________________________________________Figure 3.8: Top Stations WITHIN Prov<strong>in</strong>cesPercent of respondents WITHIN each prov<strong>in</strong>ce who mentioned the station as one of the three they listen to most often.Red Text – State Radio; Black– Commercial Radio; Purple Text – Non-Profit Radio (rel) – religious (edu) – educational (com) – community; Green- Foreign BroadcasterLusakaSouthernCentralLuapalaCopperbeltIchengelo (rel) 61%Radio 4 45%Phoenix Radio 43%Radio ChristianVoice (rel) 15%Radio 1 21%Radio 2 27%Radio 4 55%Q FM 37%Radio 2 34%Phoenix Radio 32%Radio 1 29%Radio ChristianVoice (rel) 18%Hone FM (edu) 14%Hot FM 11%BBC Radio 10%EasternBreeze FM 56%Radio 2 53%Radio 1 45%Radio Maria(rel) 27%Pasme FM(com) 24%Chikaya(com) 15%Sky FM 69%Radio 1 41%Radio 2 32%Q FM 22%Radio Chikuni(rel) 22%Radio 4 16%NorthernRadio 1 79%Radio 2 44%FlavaFM 23%Radio Mano(com)23%BBC Radio 14%Radio 4 12%RadioChristian 12%Voice (rel)Radio Luapala10%(com)Radio 4 54%Phoenix Radio 43%Radio 1 39%Radio 2 27%Q FM 22%RadioMarantha (rel) 16%Radio Mkhushi(com) 11%WesternRadio 1 75%Radio 2 45%Radio Liseli (rel) 31%Radio Lyambai(com)25%Parliament(edu)11%Radio 4 11%Radio 1 84%Radio 2 41%Radio Luapala(com)39%Radio Yangeni(rel)21%Sky FM 13%Radio ChristianVoice (rel)10%North‐WesternRadio 1 67%Radio 2 40%Radio ChristianVoice (rel)24%Radio Solwezi(rel)12%FCC Radio (rel) 11%<strong>AudienceScapes</strong> National <strong>Media</strong> Survey <strong>Zambia</strong>, April 2010. N = 1413 weekly radio listeners. N = 126 Central, 256 Copperbelt, 191 Eastern, 78 Luapala, 245 Lusaka, 186 Northern, 72 Northwestern,180 Southern, 79 Western.___________________________________________________________________________________________________________________________________________40


The ZNBC stations’ rank<strong>in</strong>gs vary by prov<strong>in</strong>ce; they tend to be less dom<strong>in</strong>ant <strong>in</strong> the moredevelopedLusaka, Central, Eastern, Copperbelt and Southern, which have a larger variety ofcommercial and community radio outlets. Conversely, ZNBC stations rule the roost <strong>in</strong> lessdeveloped and sparsely populated prov<strong>in</strong>ces. 29In Lusaka, many respondents listen to ZNBC’s enterta<strong>in</strong>ment based Radio 4, but this is <strong>in</strong>comb<strong>in</strong>ation with these FM stations. In Copperbelt, the market is completely dom<strong>in</strong>ated byreligious station Ichengelo, and ZNBC’s Radio 1 and 2 drop back on the list. In Eastern andSouthern, ZNBC competes with Sky FM and Breeze FM. Respondents <strong>in</strong> these prov<strong>in</strong>ces arethus likely to receive <strong>in</strong>formation from a wide variety of sources on the radio.Chikuni, a community station popular <strong>in</strong> Southern Prov<strong>in</strong>ce, broadcasts some HIV/AIDSprogramm<strong>in</strong>g along with other issues such as agriculture.Radio Phoenix, broadcast<strong>in</strong>g from Lusaka, is especially popular <strong>in</strong> Copperbelt prov<strong>in</strong>ce andCentral prov<strong>in</strong>ce. Community radio stations also garner high listenership <strong>in</strong> both prov<strong>in</strong>ces.Radio Stations Run by Educational InstitutionsSome non‐profit stations are run by educational <strong>in</strong>stitutions and fulfill the dual purpose oftra<strong>in</strong><strong>in</strong>g their students enrolled <strong>in</strong> media courses as well as deliver<strong>in</strong>g locally relevant<strong>in</strong>formation <strong>in</strong> their communities. Educational stations that showed up <strong>in</strong> the <strong>AudienceScapes</strong>survey <strong>in</strong>clude: Unza Radio (91.5 FM <strong>in</strong> Lusaka, mentioned by less than 10 percent of Lusakaprov<strong>in</strong>ce respondents as a preferred station), Parliament Radio (mentioned by 11 percent <strong>in</strong>Western prov<strong>in</strong>ce) and Hone FM (mentioned by 14 percent <strong>in</strong> Lusaka prov<strong>in</strong>ce).Unza Radio is operated by the University of <strong>Zambia</strong> and gives its students of masscommunications and community volunteers a chance to receive hands‐on tra<strong>in</strong><strong>in</strong>g <strong>in</strong> radioproduction and broadcast<strong>in</strong>g. 30 In addition, it broadcasts community news and programm<strong>in</strong>g,and <strong>in</strong>forms its listeners about development projects <strong>in</strong> the community. Hone FM, operated bythe Evelyn Hone College of applied Arts and Commerce <strong>in</strong> Lusaka, ma<strong>in</strong>ly broadcasts <strong>Zambia</strong>n29 Development levels of prov<strong>in</strong>ces were sourced from the Human Development Report‐ 2007. Accord<strong>in</strong>g to this, the HDI for the n<strong>in</strong>e prov<strong>in</strong>cesof <strong>Zambia</strong> are: Central (0.458), Copperbelt (0.552), Eastern (0.406), Luapula (0.385), Lusaka (0.513), Northern (0.384), Northwestern (0.453),Southern (0.469), and Western (0.386). Available here: http://hdr.undp.org/en/reports/nationalreports/africa/zambia/name,3317,en.html30 http://www.unza.zm/<strong>in</strong>dex.php?option=com_content&task=view&id=259&Itemid=29941


music (75 percent of its content, accord<strong>in</strong>g to their website) 31 , while giv<strong>in</strong>g its students tra<strong>in</strong><strong>in</strong>g<strong>in</strong> radio production.An Opportunity for Local Community RadioRespondents <strong>in</strong> relatively poor prov<strong>in</strong>ces such as Luapala, Northwestern and Western seem tohave less access or preference for non‐state stations‐ both commercial and non‐profit. In theseareas listenership is focused on state radio. All of these prov<strong>in</strong>ces are sparsely populated(Northwestern has the lowest population density) and have little economic <strong>in</strong>frastructure. Mostresidents here are engaged <strong>in</strong> agriculture (subsistence or otherwise) or cattle graz<strong>in</strong>g, with verylittle <strong>in</strong>dustrial activity. There are a few non‐profit radio stations operat<strong>in</strong>g <strong>in</strong> these fourprov<strong>in</strong>ces (see complete list <strong>in</strong> the Appendix), but most do not seem to reach a sizeableaudience. State‐run Radio 1 dom<strong>in</strong>ates listenership. Most of the community stations <strong>in</strong> theseprov<strong>in</strong>ces ‐‐ Radio Lyambai, Radio Maria, Radio Christian Voice, Radio Solwezi and FCC Radio ‐‐are religious radio stations.Even though state‐run radio dom<strong>in</strong>ates <strong>in</strong> less‐developed prov<strong>in</strong>ces, survey questions regard<strong>in</strong>gtopical <strong>in</strong>terests of listeners highlight potential opportunities for development organizationsseek<strong>in</strong>g to spread <strong>in</strong>formation via broadcast<strong>in</strong>g conduits. While state‐run radio does broadcastsome development‐related content, it is not very much nor is it necessarily suited to local needs<strong>in</strong> a given locality.Many survey respondents <strong>in</strong> less‐developed prov<strong>in</strong>ces said they have a strong <strong>in</strong>terest <strong>in</strong>news stories about events <strong>in</strong> their community, agricultural issues (the ma<strong>in</strong> occupation <strong>in</strong>these areas) and health issues (see shaded region <strong>in</strong> Figure 3.9). Local stations can capitalizeon this and present themselves as fulfill<strong>in</strong>g a niche <strong>in</strong> their prov<strong>in</strong>ce, thus compet<strong>in</strong>g betterwith national state‐run radio networks. Though Radio 1 and 2 do run some locally relevantprogramm<strong>in</strong>g, community stations might focus on craft<strong>in</strong>g relevant content for their listeners todist<strong>in</strong>guish themselves from ZNBC as <strong>in</strong>dependent (from state control), culturally relevant andlocal sources of <strong>in</strong>formation on which their audiences can rely on.31 http://www.evelynhone.edu.zm/honefm.php42


________________________________________________________________________________________________________Figure 3.9<strong>Zambia</strong>: How Much Attention Do You Pay To Stories About……?Percent of respondent across prov<strong>in</strong>ces who answered “a great deal of attention” to the above question with respect to the topics listed below.Prov<strong>in</strong>cesEvents <strong>in</strong>yourcommunityAgricultureHealthIssuesEnvironmentIssuesCrimeandViolenceSports Enterta<strong>in</strong>ment PoliticsWorldEventsBus<strong>in</strong>essand theEconomyLusaka 58% 37% 62% 31% 51% 43% 38% 34% 35% 38%Southern 76% 62% 79% 58% 64% 48% 45% 45% 47% 47%Copperbelt 60% 44% 60% 39% 42% 42% 38% 27% 40% 40%Central 44% 43% 54% 30% 32% 20% 22% 26% 13% 25%Eastern 65% 47% 48% 31% 34% 27% 32% 17% 17% 19%Western 78% 54% 41% 27% 52% 31 41% 39% 35% 31%North‐Western62% 71% 69% 46%44% 37% 39% 51% 41% 35%Northern 78% 69% 73% 39% 72% 58% 55% 30% 26% 43%Luapala 69% 64% 67% 53% 55% 38% 36% 28% 51% 45%<strong>AudienceScapes</strong> National <strong>Media</strong> Survey <strong>Zambia</strong>, April 2010. N = 2000________________________________________________________________________________________________________43


IIb: TelevisionAccess to televisions is fairly widespread among residents of Lusaka and Copperbelt prov<strong>in</strong>ce (<strong>in</strong>the previous section, 70 percent of respondents <strong>in</strong> both locations said they have TV access).This is <strong>in</strong> sharp contrast to the country's less‐developed prov<strong>in</strong>ces such as Western (14 percenthave access), Northwestern (21 percent), Luapala (24 percent) and Eastern (26 percent)._______________________________________________________________________Figure 3.10______________________________________________________________________________For most <strong>Zambia</strong>n television watchers, state run ZNBC TV is the only source of news and<strong>in</strong>formation on television. In addition, ZNBC has entered <strong>in</strong>to a partnership with MultiChoiceAfrica, a multichannel digital satellite television operator, which makes ZNBC available viasatellite connections. ZNBC was mentioned by 92 percent of weekly television viewers as a topthreeviewed station.ZNBC TV broadcasts daily news items <strong>in</strong> all the seven vernacular languages, with each languageallocated five m<strong>in</strong>utes per news items. They also broadcast different vernacular programs ondifferent days.44


While ZNBC TV has brief daily news broadcasts from 5 pm <strong>in</strong> the seven ma<strong>in</strong> local languagesand a few vernacular programs, it is otherwise an English station. 32 This makes it rather<strong>in</strong>accessible to the quarter of the population that does not speak or understand English. 33Apart from the prov<strong>in</strong>ce of Luapala, which has a very small proportion of television viewers,ZNBC is watched by roughly the same proportion of people across all of <strong>Zambia</strong>’s prov<strong>in</strong>ces andis viewed by equal proportions of men, women and respondents of all ages and <strong>in</strong>come levels(Figure 3.11).Figure 3.11Tables 3.12‐3.15 show other demographic differences <strong>in</strong> preference among weekly televisionviewers for most mentioned television channels.Muvi TV is a Lusaka‐based free‐to‐air channel. 34 MOBI TV is currently free to air <strong>in</strong> Lusaka aswell, but will soon have a subscription fee. Most of the viewers of Muvi TV and Mobi TV are <strong>in</strong>Lusaka prov<strong>in</strong>ce. Interest<strong>in</strong>gly, for Muvi TV, viewership among men (34 percent of men say theywatch often) is double that of women (16 percent). In addition, viewers of both these channelsare twice as likely to be situated <strong>in</strong> urban areas as <strong>in</strong> rural locations.32 Fes <strong>Media</strong> Pg 5533 http://www.misazambia.org.zm/downloads/ZNBC%20Public%20Discussion.pdf34 <strong>Zambia</strong> 2009, African <strong>Media</strong> Barometer45


Figure 3.12 (left) and 3.13 (right)Figures 3.14 (left) and 3.15 (right)Those liv<strong>in</strong>g <strong>in</strong> more urban or developed prov<strong>in</strong>ces such as Copperbelt and Lusaka, have accessto television stations broadcast<strong>in</strong>g from cities. Satellite subscription services are available <strong>in</strong>46


Lusaka. But television stations and satellite services have little viewership outside the urban andmore affluent parts of the country. In addition, <strong>Zambia</strong>n commercial television is unlikely togrow any faster without greater capital <strong>in</strong>vestment and ZNBC rema<strong>in</strong>s undisputed <strong>in</strong> hav<strong>in</strong>g thelargest viewership <strong>in</strong> the country among television viewers. 35ConclusionTelevision and newspapers do not yet have large national reach <strong>in</strong> <strong>Zambia</strong>, and it is not clearwhen or if they will. Lack of economic resources, poor rural road networks and English illiteracyare all important barriers to access. Development organizations should be aware of the factthat many segments of the population will not be reachable through these media.Radio, while clearly the most dom<strong>in</strong>ant and widespread medium, has yet to diversifysufficiently to offer its listeners a truly diverse range of choices for news and <strong>in</strong>formationsources. The obstacle here is economic ‐‐ s<strong>in</strong>ce state‐run ZNBC is dom<strong>in</strong>ant enough to have thewidest national reach and broadcast <strong>in</strong> several local languages, private stations located <strong>in</strong>specific prov<strong>in</strong>ces f<strong>in</strong>d it hard to garner sufficient advertis<strong>in</strong>g revenues and expand beyond theirsmall listener base. In order to reach a wider audience, the commercial stations choose to limittheir political and news related content. Non‐commercial radio stations that are focused ondevelopment‐related issues are run by NGOs, religious organizations or educational <strong>in</strong>stitutions.While they are, <strong>in</strong> pr<strong>in</strong>ciple, cater<strong>in</strong>g to local <strong>in</strong>formation needs, their reach is limited and as oursurvey results show, they are unable to move to a wider, national audience outside theprov<strong>in</strong>ces from which they broadcast.35 <strong>Zambia</strong> Africa <strong>Media</strong> Development Initiative with BBC‐ Report available athttp://www.bbc.co.uk/worldservice/trust/researchlearn<strong>in</strong>g/story/2006/12/061208_amdi_zambia.shtml47


AppendixNon‐State Owned Radio Stations In <strong>Zambia</strong>CommunityNamePetauke Explorers RadioPasmeRadio MkushiMumbwa RadioRadio ManoLutanda RadioRadio LyambaiRadio MpangweRadio ChikayaRadio LuapalaLocationPetauke, Southern Prov<strong>in</strong>cePetauke, Southern Prov<strong>in</strong>ceMkushi, Central Prov<strong>in</strong>ceMumbwa, Central Prov<strong>in</strong>ceKasama, Northern Prov<strong>in</strong>ceKasama, Northern Prov<strong>in</strong>ceMongu, Western Prov<strong>in</strong>ceKateke, Eastern Prov<strong>in</strong>ceLundazi, Eastern Prov<strong>in</strong>ceLuapala Prov<strong>in</strong>ceEducationalName Location AdditionalInformationUnza Radio Lusaka, Lusaka Prov<strong>in</strong>ce Operated by University of <strong>Zambia</strong>.91.5 FM <strong>in</strong> LusakaHone FM Lusaka, Lusaka Prov<strong>in</strong>ce Operated by Evelyn Hone Collegeof applied Arts and Commerce <strong>in</strong>Lusaka, ma<strong>in</strong>ly broadcasts <strong>Zambia</strong>nmusic (75 percent of its content,accord<strong>in</strong>g to their website), whilegiv<strong>in</strong>g its students tra<strong>in</strong><strong>in</strong>g <strong>in</strong> radioproduction.Parliament RadioNo <strong>in</strong>formation available48


ReligiousName Location AdditionalInformationRadio Ichengelo Kitwe, Copperbelt Ownership ‐ Diocese of NdolaRadio Christian VoiceManeki, Lusaka Prov<strong>in</strong>ce, but alsobroadcast<strong>in</strong>g to other prov<strong>in</strong>ces.Owned and managed by ChristianVision International,Radio Maria Chipata, Eastern Prov<strong>in</strong>ce Diocese of Chipata and The WorldFamily of Radio Maria, a nongovernmentalorganization (NGO)which was legally established <strong>in</strong>1998 .Radio Chikuni Chisekesi, Southern Prov<strong>in</strong>ce The station broadcasts fromChisekesi on 91.8 FM and covers aradius of 60 kilometers. It alsoreaches four other towns‐ Monze,Mazabuka and Choma.Mosi‐o‐TunyaLiv<strong>in</strong>gstone, Southern Prov<strong>in</strong>ceYatsani Radio Lusaka, Lusaka Prov<strong>in</strong>ce Broadcasts <strong>in</strong> English and locallanguagesRadio SolweziRadio YangeniSolwezi, North Westen Prov<strong>in</strong>ceMansa, Luapula Prov<strong>in</strong>ceRadio Maranatha Kabwe Central Prov<strong>in</strong>ce Christian community radio stationof the SDA ChurchRadio Mazabuka Mazabuka, Southern Prov<strong>in</strong>ce Diocese of Liv<strong>in</strong>gstoneFCC RadioSolwezi, North Westen Prov<strong>in</strong>ceRadio Liseli Mongu, Western Prov<strong>in</strong>ce Mongu Diocese ‐ MissionaryOblatesRadio Yangeni Mansa, Luapala Prov<strong>in</strong>ce Archdiocese of Mansa49


Commercial StationsStationRadio PhoenixChoice FMQ FMBreeze FMSky FMLocationLusaka, Lusaka Prov<strong>in</strong>ceLusaka, Lusaka Prov<strong>in</strong>ceLusaka, Lusaka Prov<strong>in</strong>ceChipata, Eastern Prov<strong>in</strong>ceMonze, Southern Prov<strong>in</strong>ce5 FM Lusaka, Lusaka Prov<strong>in</strong>ceZambezi FMThe Southern GuardianHot FMFlava FMLiv<strong>in</strong>gstone, Southern Prov<strong>in</strong>ceLiv<strong>in</strong>gstone, Southern Prov<strong>in</strong>ceLusaka, Lusaka Prov<strong>in</strong>ceNo <strong>in</strong>formation available50

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