Patient Safety Curriculum Module 10: The National Landscape ...

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Capitalizing on CrisisSurprise check faults MGH quality of careBut hospital will get accreditationBy Liz Kowalczyk, Globe Staff | March 17, 2007“Inspectors found numerous quality of care problems atMassachusetts General Hospital during a surprise inspectionlate last year, noting concerns about medication safety,inconsistent handwashing by caregivers, and incompletemedical records.”58NPSF Professional Learning Series
Culture: Communications Plan forSurvey Findings59NPSF Professional Learning Series
Page 1 and 2:
NPSF Professional Learning Series p
Page 3 and 4:
Goals of this module• Upon comple
Page 5 and 6:
“End result system of hospitalsta
Page 7 and 8: Patient Safety in the Popular Press
Page 9 and 10: The Cost Landscape• Per capita he
Page 11 and 12: Mounting Pressures for Transparency
Page 17 and 18: Regulatory Landscape17NPSF Professi
Page 19 and 20: Example of One Year of PotentialReg
Page 21 and 22: The Joint CommissionDPHCMSThe Regul
Page 23 and 24: Potential CMS CoP Findings• Condi
Page 25 and 26: Influences on the Joint CommissionS
Page 27 and 28: Customized Survey Process• Priori
Page 29 and 30: “Tracing” the Patient: Across S
Page 31 and 32: “Tracing” the Patient - Priorit
Page 33 and 34: Sample: Unannounced SurveySchedule
Page 35 and 36: National Patient Safety Goals(NPSGs
Page 37 and 38: 2011 Hospital NPSGs• There are si
Page 39 and 40: Goal 8: Reconcile Medications• Ac
Page 41 and 42: Managing Regulatory Visits41NPSF Pr
Page 43 and 44: The Regulatory Survey CycleMonitorc
Page 45 and 46: Survey Preparations• Develop a re
Page 47 and 48: Opening Meetings• Getting off on
Page 49 and 50: Command Central (Bull Pen)• Large
Page 51 and 52: Exit Conference• At the exit conf
Page 53 and 54: Attributes of a Well ManagedRegulat
Page 55 and 56: Regulatory ReadinessPreparing for t
Page 57: Quality and Safety FrameworkQuality
Page 61: Final Thoughts• B Teams with A Sy
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Patient Safety Curriculum Module 10: The National Landscape ...

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