The IHG Employee Survey - IHG Owners Association

1. Understanding your people impacts your hotel’s performanceOur research * shows that each five point increase in employeeengagement is associated with:• An increase of up to $0.70 in RevPAR. In a 200 bed hotel,that could be up to $50,000 additional RevPAR each year• An increase in occupancy of up to 1% pointHotels with highly engagedemployees typically yield7% higher GOP:Unlock your team’s potential5*Based on results with the IHG managed estate since 2007